Delhi Transport Corporation [DTC] Complaints & Reviews

DTC Bus route no 392 to Noida 62 terminates at Noida 12/22 causing problems to commuters. Bus drivers refuse to complete their journey till Sec 62 at arround peak tym between 6pm to 8pm.

Daily 5 buses are found lined up in row near 12/22 in Noida. Attached 2 photo of Bus no. plates snap taken on Fri, 23 Sep 2016.

Enquiry is requested in this matter to restore the route of DTC no 392

Bus route 863
Bus no. Dl 1p g0932

I was going to rajouri garden from janak puri and near c2 block the drive of the above mentioned bus number took a sharp left turn and hit my car. When i came out of car to ask him why did he take such a turn he started beating me and abusing me badly. I would like to file a complaint against this act of sheer frustration and misbehaviour and request the authorities to take strict action against the driver. This incident happened on 22ndsep 2016 at around 3 pm. The driver was drunk and was very aggressive.
I can be reached at [protected] for further detailing.
Ankur sharma

Hi this is neeta shahi staying in C-6/292, nangli vihar extn Baprola New Delhi yesterday 19.09.2016 i was travelling in bus no. 623 from aiims to mohammadpur. During the time someone stolen my purse which contained 700 Cash. my 7 Debit Card, 2 Credit Cards, 2 Reward Cards, My election I Card, PAN Card, Adhar Card and my college Admit Card and many things. i want to complaint about condoctor because of him i have lost my purse as he is the familiar of that theft( Chor). Please help me to get my Documents back.

Me kal saam ko mamura chowk se noida dtc bus no 392 m chadne ke liye mamura chowk red logth par gaadi bus ke driver se door open karne ke liye bola tho vo mere se batammiji se baath karne laga maine driver side ja kar bola tho vo mere se bola ki ja door open nahi kartha jo tere se hotha ho kar le. Sir bus vali mamura red light par agr light red ho rakhi hai thi door open karke savari ki chada or uttar dethe hai nahi tho fir vo red light open hone ke baath mamura chowk par nahi rokthe hai.
M dusre bus pakdkar sec - 62 depo pahucha. Vaha jakar maine depo time dene vale sir se baath kar hi raha tha ki bus driver, conductor or suraksa gard aa kar mere saath ladai karne lage. Conductor or suraksa gard gandi gandi gaali dene lage or bole ki jis se complaint karni hai kar le jo ukdvana hai ukdva le kisi se nahi darthe hai hum tho ese hi chalayege. Bus driver or conductor vardi bhi nahi pahni thi. Surksh gard kuch jayda hi gaaliya de raha tha ye baath date 9/9/2016 time 5.55 pm mamura chowk and time 6.10 pm bus depo sec -62 noida ki hai bus route -392 ac bus no (Dl-1pc 9449) ye hai. Sir maine aapke dtc helpline no par bhi complaint karai hai aaj. Sir pls take action.

Sir with due respact i want to inform you that... Dtc orange bus driver do not stop bus on the stand... Distric centre, janak puri.. I am working in the vikas puri and it is a daily problem... Bus number... Dl1p c0017 (Azadpur to mangla puri).. Sir it is a problem of every night... I m working lady.. So sir you know that in the nights for security reason it is also not good... Sir they do not stop on the more stands like... Jivan park... Sometimes sir vo rastey me bhi utar dete h... Or dusri bus me bhi ni bethate h sir or na hi helpline number milta h to sir plss do somthing about that

We are residing at s149a pandav nagar.near rajendra ashram New Delhi-110092. We are facing problems from stray dogs who are heavily infected and do not move from the stairs of our building thus causing lot of nuisance. They have already bitten few people in the locality.There is always bad smell emanates from them thus making difficult to live. As the dengue, chickenguinia and viral fever is on increase for the last few days, we are afraid that we may also become victim of such vulnerable disease as all our efforts to put them out of the premises have failed.

We request MCD to take urgent steps in removing the stray dogs from stairs of our building so that we can live peacefully.

Thanks
Pritam singh
[protected]
Pandav nagar near rajendra ashram
+91 [protected]

I was returning home to Vasant Kunj, on Aruna Asaf Ali Road this evening. A red color air conditioned DTC bus number DL 1P C 8979 swerved dangerously jumping the red light and almost hit me on the right side of my car. I intercepted the bus at Kishangarh Village entrance & asked him why did he not stop at the red light. The driver said everyone did it, so i wasn't the only one.No one else jumped the red light except this DTC bus, knowing fully well the intimidating size of his vehicle. The driver then abused me in choicest of Haryanvi language and told me I can do nothing to him...I cannot harm him at all and I can go to hell (he used a language worse than this ..)

I then got out of the car and took the attached photograph of the Bus

These days days lesser mortals like private cars and taxis are traffic rule abiding, and it is the Govt vehicles with GOVT OF INDIA written on their car and DTC buses (especially Yellow and Red) which violates traffic rules with impunity. Traffic Police don't even look at them and turn a blind eye. As a result we ordinary, tax paying mortals are at their mercy.

Regards.
Gautam Sen. (Ex The Times of India)

Copy to DCP Traffic - Police HQ,
Shri Rajan Bhagat - Head Media Cell
Various leading Newspapers and TV Channels

The director,
Delhi transport corporation,
New delhi.

Sub : complain o[censored]nbalanced buses

Sir,
Mai roz ki tarah bhikaji cama place se bus leti hu office jaane k liye jiska number 610 hai jo race course hokar jaati hai or shyam k time mai wahi se usi number ki bus leti hu but meri complaint ye hai ki pehle dtc buses bahut thik se saaf hoti thi or well balanced bhi lekin ab kuch buses ka haal aisa hai ki ab ume safar karne mai bhi dar lagta hai becuse kuch buses mai chadne waali jagah itni zayada down ho gyi hai ki wo road ko toch krti hai aisa lagta hai jaise puri ki puri bus hi palat jayegi or hum sab injured ho jayenge sir is to dangerous please is buses service par dhyan dijiye nhi to koi bada hadsa humare saath or aise hi bus mai safar karne walo k saath ho skta hai is baat ignore mat kijiyega sir ye meri apse haat jod request hai or humari 610 ka timing bhi thik nhi hai sir kabhi kabhi office hum late ho jaate hai to 7 baj jaate hai lekin 610 to 6 baje k baad to jaise block hi ho jaati hai fir wo hume 8 ya 8:30 baje milti hai jisse hum ghar k liye late ho jaate hai aise mai road sunsaan ho jata hai to girls k kaise safe hai sir aap hi bataiye please 610 ki evening timing ya uski service ko badaiye nhi to hume apni naukri se haath dhona padega or baaki maintance par bhi jo kabhi bhi road par palat skti hai.

Thank you

My name is suman rawat aaj mai DTC orange bus 832 mai travel kr rahi thi evening time mai to usmei jo conductor tha woh mostly logo say paisay lykr unhei ticket nhi dy raha tha or jb passenger ticket mag rahey tha to woh kah raha tha ap muje pr bharosa rakho checker ki chinta mt karo ap log mai rajouri garden say bus mai chadi thi mainei 10rs k ticket li thi muje Sagar pur Jana tha us conductor nei muje bhi ticket nhi di or jb mainei teen bar bola bhaiya ticket do to mery pay chlnei lg gya woh mainei conductor k complaint Delhi police mai kr di h or mera complaint no hai -1470358 or bus k no jo mai note kiya hai front pr likha tha MTPL -0734 or MTPP-0703 or uskay bad jb ussay conductor ko pata chala mainei complaint kr di h uski to bol raha tha DTC mai complaint krnei say kuch nhi hoga waha lakho case pending hai apki koi nhi sunaigay jo sunaiga hmri sunaiga or mai nhi deta hu mostly logo ko ticket mera koi kuch nhi kr sakta meri pahchan upar tak h or driver bhi uskay sath has raha tha
Mai sirf yah pochna chahti hu government say aisay logo k vajah say hum logo ki or prashani jahlni padeygi or usi vajah say hamray desh k yah haal h
Mai bus yahi chahti hu ap is bus driver or conductor k khilaf jild hi action ly nhi to yah logo ko aisay hi prashan krty rahey gay mai bus k pics bhi bhej deti hu
Thank u

The Director,
Delhi Transport Corporation,
New Delhi.

Sub : Complain of corruption

Sir,
May I draw your kind attention to few lines of my complain about the corruption of conductor with the regular user of esteemed DTC Buses.
On the date 27 August 2016 at 5:45 PM, bus registration No. is DL-1P D -0993, the bus route is Tuda Mandi to New Delhi Railway station gate no.2
i have taken the bus from Dhaula Kuan and requested the conductor to give me ticket of Karol bagh (gurgaon stand) but he took Rs 10 rupees from me and also from other passengers who are going to Karol bagh but he didn't gave ticket to anybody.
when i requested and insisted him to give me proper ticket, he denied to give it and gave the fake reason of ticket machine problem..!
later he told me that if you want ticket you should get down from the bus and have the ticket from DTC bus which is coming behind.
He make me get down from bus.this is the big insult of a civilian.
after experiencing such a corruption from a conductor i feel very ashamed over the conductor and ultimately feel angry about the working of DTC .please look into the matter and make the conductor punished for his cheap and immoral act of crime .
The conductor is there at bus DL-1p D-0993 traveling from Tuda Mandi to New Delhi RS Gate no2 at 5.45 pm on 27august 2016.

I will highly obliged if I get proper response and action against this complain to retain my faith with DTC and their Staff.

With warm regards,
Sachin.
[protected]@gmail.com

Hi
Sir/madam,

I am alok ANAND i leave in noida baroula sector-49
I am going to complaint against dtc conductro bus no. 7432
Sir/madam,
The time of bus is 8:45 am going baroula to maha maya and ticket not right price is 12 Rs..bus is 8A other bus is dtc 8 going to baderpur is ticket price maha maya is 8Rs so plz correct and mantion my detais finds is corrects tickets price, .

Hi
Sir/madam,

I am alok kumar i leave in rohini sector-27 new delhi 110085,
I am going to complaint against dtc driver and conductor bus no. 889.
Sir/madam,
The time of bus no. 889 arrive at the rohini sector-27 is 7:00 am and dept. Time is 7:10 am. But the bus is not come on right time, it will be reached after 7:15 am and some time it will be come upto 7:30 at rohini sector 27. So, i am reaaching late at office on daily basis, so please i am requesting to you for solving this issue or may take an action against defaulters.

Regards
Alok kumar
[protected]@gmail.com

12:10pm/[protected], bus rote number 37, ticket no ज 960, serial no 83724, i was traveling from badarpur to noida sec 37, i gave 100 rs to the conductor he gave me 20 rs ticket n mention 80 rs bcz he don't have he didn't ask me for change, i ask to my co-passenger for change he had jb mai change le kr uske pas pahucha to he refused to give me money back, he said that why you didn't give me before ab baith ja bad lio abhi ni milega, i request a lot of time but he denied, i was just there around 20 minutes but he didn't return my money and start to shouting on me then i asked him for complaint book he said we didn't have such kind of things,
I know you are not going to do anything against it, i will write a latter to transport ministry regarding this.
Regards & thanks
Gautam jha

Hi sir
While today at 11.26 my brother board the bus of dtc vehicle no dl1p c7526. From paschim vihar east metro station. He is a special child (Phyical handicap) have special pass of handicap. As he board the bus the condutor ask to show the pass then showed him mean time was using bad language which is not acceptable and also use forced to deboard him from the bus. How can an pblic servant show that kind of behaviour.

Please take the appropriate action against him.


Thanks and regard

Hi sir, this is varun, resident of najafgarh, delhi - 110096. I am a journalist. I use dtc bus for travelling home to office and vice versa. Dtc bus no. 578 is the bus from my home to office. Not only for me but also for many passengers. And this is the only bus for us to go to office. But this bus service is very poor. At morning office time from 6 am to 10 am this bus doesn't come daily. We have to wait for more than 1 hours waiting for the bus service and also the conditions of busses are very poor. They breakdown regularly. I want to share experience with you yesterday i left my office at 5 pm. I have to wait for 1 hour and i board a 578 bus at 6 pm. This bus took 2:30 hour to reach najafgarh. This is a very serious issue. I hope transport department and dtc department will take serious decsion to resolve this issue as soon as possible.

Thanks
Varun

Dear sir

I want to bring in your notice that we are having problems with
The stray dogs in our colony in, sukhdev vihar south delhi
There are lot of stray dogs which troubles the locals
They even keep barking through out the night resulting in
Lack of sleep to us. Please help!!

Khemchand
27 mashi garh near sukhdev vihar south delhi
New delhi-110025


My contact nomber = [protected]

Pls help us. We need to out of this prob.

Pls give response.

Hi sir, this is shivam aggarwal resident of new ashok nagar, delhi - 110096. I am a student of class 11 in jain senior secondary school in daryaganj. I use dtc bus for travelling home to school and vice versa. Dtc bus no. 347 is the bus from my home to dariyaganj. Not only for me but also for many students. And this is the only bus for us to go to school. But this bus service is very poor. At morning school time from 6 am to 8 am this bus doesn't come daily. Our school timing is from 8 am to 2 pm. And in noon also this bus doesn't come. We wait 2 hours i. E, 2 pm to 4 pm to get this bus. We have to suffer a lot.In morning we reach school by changing buses or by other buses by giving fair instead of dtc pass and sometimes we are late and get punished by teachers for being late. Same situation in noon we have to either change buses to go home or wait for two hours. And by this we are not able to study at home and attending tuitions and completeing school homework as all time being passed in changing buses or waiting.
I have a humble request from all o[censored]s please give us a bus of no. 347 so that we go to school on time and our problems will be solved.

Shivam aggarwal
Tudiyng class 11
Date:- 22 july 2016

Dear sir i would like to inform you that bus driver does not stop at 8;00 am from mothers int. School to vasantkunj c 9, there is reputed institute like fai, jnu gate, iimc, icssr, iuac ect the driver does not know the stops only shade on the 4 km streets, previous driver thin long driver was very well he picks all on this route, now very fat driver he does not wants to work or stop any where please change it as soon as possible, we are 150 families are staying at iuac and 50 families in nipgr we want to use this bus service but this driver does not stop here, only few buses are running this rouet

Mrutyunjay samantara
Iuac, new delhi 110067

Dear sirs/madam,
This has reference to route no.965 starting bg5 paschim vihar at 08.30 am, which has been discontinued for no reason. This route has been serving senior citizens as well as regular office goers for the last more than 12 years but all of a sudden the bus diappeared whithout assigning any reason causing inconvenience to many office goers students as well senior citizen.
It is requested on behalf of all concerned to recoup the services for the covenience of commuters who are suffering.
Thanking you
Yours
All residents of bg6, bg5, bg5a etc.

I was going towards shakti nagar from azad market today at 8:00 am a red bus (Ac) dtc route no 131 first stop the bus in the middle of the road at pulbangash metro station just bcz one bus already standing there so the driver stop the bus not behind the existing bus but stop the bus in the middle of the road.. Some of bikers and cars got jammed for seconds then the driver start rashing the bus and not even giving side to pass the bus then at roshanara circle the bus driver make a new shortcut he just directly cross the circle without completing the round he just directly cross the road and then after he didn't stop the bus on stand which was near the circle but stop the bus in front of park gate... Then only i will able to pass the bus and then i told him that bhaiyaa sahi se bus chala lo.. Ese ni chlti bus"

He reply: bus to uhin chalegi tanne dikkat h koi?

And start making calls to someone and saying abi ruk dikhata hu kon hu m..

The bus conductor saying him that bhaiyaa chlti but the driver is in a good mood of fighting.. Then i take the pic of him and his bus

Then he was saying bhut dekhe h tere raise..


Here i didnt want any thing through my complaint

My complaint is just in favour of public..
1. As the first case when he stop the bus in the middle of the road one byker riding byk along with the bus and when driver breaked the bus suddenly he just got safe otherwise it will be serious accident between bus and byk...

2. When bus was stopped in the middle the passenger lifting or getting out may have a chance of serious accident because any transport just try to cross the bus from left side and passenger who are letting the bus may get seriously injured


3. When he was cross the circle directly no one knows that the bus can go from there even at that tym i not able to manage my byk...

4. When someone saying him.. He just start misbehaving that doesn't reflect his nature that reflects overall dtc department nature that impacts badly..

So i request you to kindly do the needful so that we can safely travel on road and don't hesitate to travel in dtc bus...

Please check the bus number and driver in the pic as attached.. Waiting for a positive response

Thanks & regards
Citizen of delhi
[protected]