Delhi Transport Corporation [DTC] Complaints & Reviews

Bus no –dl-1pc, 6526
Route no-78
Date and time:26 june 2017 and 10:15am

I am kamini singh, citizen of delhi. This is to inform you i took bus from zakira and i need to deboard at shadi pur depot but driver didn't stop bus on bus stand, when i said to stop, driver and conductor both are doing quarrel with me and shouted very much and driver and conductor was not in uniform as well.

Each and every passenger took my site just because they both (Bus driver and conductor) was wrong.
It is requested to you kindly take corrective action against both of them.

Today ie 22.06.17 at around 12:50 pm while going to cannaught place via bus no. Dl 1p 8713 (Red bus) for the first time i asked the bus driver to open the bus gates at a place where bus stand was not there. He refused to do so and when i asked the reason he started abusing me. I was unaware of the fact that bus drivers are not allowed to open gates unless there is a stand. I told him to talk calmly to which he yelled and threatened me to...

Today, 20th june around 1900 hrs, the driver of this dtc bus overtook my car (Honda amaze) from the left and scratched all along the left side of the car, broke the rear view mirror, broke the front fender and speeded away in a crowded traffic. I kept honking, asking people to stop him but to no avail. I even told a traffic police on dwarka flyover (This incident happened just before
The beginning of dwarka flyover) but he asked me to follow the bus and stop! I am writing this as it is very traumatic and i feel this driver deliberately did this seeing a lady behind the wheel. My car was almost stationary in that traffic but he still managed to damage the car badly.

There should be action against him and also the dtc should compensate for
The damages and trauma
And to avoid such behaviour of their drivers which can cause irreparable damages.

Sincerely,
Usha marada
[protected]

The driver of the dtc orange bus from hari nagar to nehru vihar route no. 108 was playing music. The bus no. Is dl 1 pc 4864. I boarded the bus no. 108 from kirti nagar. The music was lewd and loud. Even after my objection he did not switch off the music system and even said if you don't like it, get down. The conductor also was not cooperative and showed his disregard to my request.

The persons who sit in the ticket counter no 20 isbt bus stand (Kahmiri gate). They not doing the good behavior with the passengers. Even they don't tell the proper detail about buses. Every time they misbehave with passengers during the time of checkout the tickets on counters. Many passengers facing the these problems just because of the # peoples siting in the ticket counters.
Some time we feel fear to ask about bus from the ticket counter because of their misbehavior.

Dear Sir,

With regret, m stating that route no. 729 whose starting point is Kapashera Border, when it reach at Mahipalpur bus stop, all the bus driver of these buses doesn't stop the bus at the bus stop. Instead of they used to stop before the red light and then they fled away without stop the bus at its actual bus stop. Its a harassment to all the daily commuters who used to wait for this bus no. 729 eagerly since a long time.

So, its a humble request from the daily commuters of this bus no. 729, kindly instruct all the bus drivers of this route no. 729 at the Mahipalpur Bus Stop after crossing the red light.

Pls look into this matter & oblige us.

Yours Truly,

Daily Commuters of Route No. 729

Hello sir, am from thiruvottiyur. Residing at balakrishna naidu colony, 2nd street, raja kadai, thiruvottiyur... Here there are five to six dogs in our street. They are always shouting and coming near like biting peoples. Our children's cant go out for play and also it is coming inside our houses, taking away the slippers, mats etc... Its very disturbance for us.. So please kindly do the needful and clear the dogs from our street.

Today at 7:35 pm bus no. Dl1p5342 route no. 473 (Badarpur border to anand vihar), conductor and driver collected the issued ticket from peoples at annad vihar for reissuing the same tickets to new people.. The ticket was not printed, they was manually cut tickets.

They collect almost all tickets.
Please take this complaint very serious and take action against them. They are cheating to people, dtc & government also...

I think you will take action...

Thanks

Himanshu atrey

This is my second incident with the same bus conductor. This time i am traveling in dtc bus route no 794 from nizammuddin to mangla puri. Bus no. Is dlipc9207 (Ac bus).
I have given 25 change but the conductor gave me rs 15 ticket and fought with me that i provided only 15.
Earlier also i gave him rs 50 and he gave the ticket and said that he will return the balance amount later. When i asked for the balance amount while getting down he almost fought that he don't have any balance to return me.

I pity such people who cheat travellers for their own good. I hope dtc will make some good amendments and take action against this conductor which will be visible as i am a regular commuter.

Dear sir/madm

A dtc ticket collector penalized me of rs. 200/- by force dated 08/05/2017. He catched me in the bus when i was taking a ticket from k k crossing to laxmi nagar. Even thought i get bus from same (K k crossing) stopage. I have all proof to verify that i am innocent. It is request you to refund penalized amount.
I attaced the receipt of panelty.

Thanks & regard
Satyanarayan prasad chaurasiya

Dear Receiver,

DTC AC bus having vehicle registration no. DL1PC9122 (OMS : Bus origin point is Anand Vihar Bus Terminal) did not stop bus at Laxminangar. The Bus came to Laxminagar around 9.30 am but instead of stopping it, the driver drove it fast because of which i got late. I am a daily commuter of DTC bus and want a better service so please check the same.

Hi,
I was travelling on my way to office (Delhi - Gurgaon). When i entered Dhaula kuan, my car was behind a bus and i was going in my lane but suddenly one of DTDC bus destined for Dhaula Kuan No. DL1VA9818 suddenly start changing lanes. I can definitely tell by driver's face that he was drunk and he also damaged on of roadblock that is use to split lane. This incident was happened near Dhaula Kuan Army hospital. He could kill someone, I can assure you by seeing his driving. Also he scolded couple of autos. I want you guys to do something against this driver. I am damn sure this is not his first complaint.

Resp. Sir,
I, Vijay Singla had stepped in a DTC AC Low Floor Bus No. DL-1-PC-9050 of Bus Route Sarai Kalekhan from Peeeragarhi Chowk Stand. When it had crossed Saraswati Vihar Stand then upon reaching near Madhuban Chowk Underpass, Irequested Driver to stop the bus at the corner of said underpass (which is a stand made for all buses going straight down the underpass, by bye-passing the Madhuban Chowk Red-Light).
But, said driver despite my several requests didn't stop the bus and against my protest, taken me to the much far distanced stopage / stand at Power House (ahead of Rohini Courts). When I dialled 100 No. Call, only then he made stoped the bus at Power House stand and he along with the Conductor, both misbehaved with me and threatened me of facing dire consequences in case of making any complaint of them.
Thus, by the above all, said driver and conductor have deriliction of thier lawful duty and comiitted misconduct in thier official duty, and so also committed the offence of Wrongful Confinement and threatnening to me.
hence an urgent action may be taken against both of them and till then both of them may be suspended.
thanks & regards,

Vijay Singla,
[protected]

Hello
I am from gwalior and today in the morning i came by train to nizammudin.
I want to go govindpuri, usually i take auto from nizamuddin to go govindpuri
But today i decided to go by bus
So i took bus no. 429 from nizamuddin.
The bus number dl1pc 3315
I asked the driver, whether bus may go govindpuri or not, he confirmed and i boarded the bus.
When my stop about to come in 5 mins, i myself went to conductor and asked him to take fare from me, he in the very bad manner, misbehaved with me
And shouted on me very vigorously, asking me, why i dint gave him money before sitting on the seat.
I said its your duty to collect the fare from the passengers, but again he shouted on me and said its not my duty to come to every passenger to collect fare.
He also said that every passenger has to come themselves to give him fare.
When i said its your duty, he told me dat he may scold me for dis, and said subah subah dimag mat kharab kar, utar jaa varna maarengey.
I gave him d fare
He took 15/- rs. From me in a very bad manner
I dint expect this from dtc
Who always promises for passengers dignity and evry comfort.
What about it, what i experienced today
Will dtc may take any action against this issue
I do have lot of expectations from dtc

Sir,

I am frequent traveller of DTC bus service for travelling to office and college and I usually uses the Bus No. 413 (Nizamuddin Rly. Station to Mehrauli) and Bus No. 392 and 323 (Both Dhaula Kuan to Noida Sector 62) to travel. But, I am every day suffering from the problems of Late service buses are late 30 minutes than usual and caused me lot suffering and problems.
Sir, it is requested that kindly make necessary arrangement for these 3 buses service.

I board bus from Delhi University for maharani bagh. Driver constantly over speeding the bus. When reach on destination driver does not stop bus on bus stop and when I asked to stop he start shouting and stop after he crossed the bus stop in mid of traffic and used abusive language for me.
This is really unacceptable a strict action should be taken against him

Detail of bus
DTC- Shadipur Depot
Route TMS
Date 24/04/17,
AC SPD[protected]/43A

Sir i am residing in sector 71, B block Noida.There are around 15 -20 dogs in our aector and they create lot of menace and scare .Our kids cannot play safely in the park .There has already been one major accodent with a child who was attacked by 3 dogs in a ruthless manner that she inderwent a hospital treatment for weeks.Please take this as urgent and we expect some action as soon as possible.
[protected]-chandra kesarwani

My name is Deepak and my phone number [protected] around 8.15 pm, I was travelling in route number 307 from Shakkar pur. At the red light of Rajghat, route was divert because of IPL match so bus driver turn the bus from Rajghat but he refused to go to on that route and stop the bus on near by same red light. Bus conducted told everyone to leave bus and said bus will not go ahead.
So I was surprised because it never happen, in case buses use differ route. I requested complaint book from conducted but he didn't give till the end of discussion. So approx bus stood there 8.30 pm. Bus route number 307 and bus number DL1P C 3176.

I am submitting complaint because few drivers take differ route and some are not . As per conducted of bus, he visited on same place and face the same problem and he did same thing. So my question is why he didn't update any passenger about bus will not go ahead from Rajghat. He had given complete ticket of Rs 10 to me. And why the driver not changed the route

After this I went out to Delhi gate bus stop and picked the bus route number 39. And that bus was coming from same route and that bus was coming on that same way.

If it's right process so I will be update you different bus number who used divert rule then ideally they should follow the same.

Waiting for revert.

Thanks,
Deepak

It was 2:30 pm on 16 april 2017 when i was waiting for the bus (33) at MULTI GYM stand in VASUNDHARA ENCLAVE .I had to go to NOIDA SECTOR 18 A bus with no DL 1PC 1085 came after 35 minut and it did not stop at the mentioned stand . there were 5 people waiting at the stand.
the bus didnt stop and i ran after it, it stop before a red light . since i ran, i managed to get into the bus, another four people couldnt.
later on in the same bus i saw that the driver didnt stoped the bus at many further stands .
i request u to please instruct the respective driver to stop the bus at every stand, if someone is waving hand to do him so.

Dear sir
Today I take a Bus route no. 423 and Bus No.- DL 1P C 7080 from Pragati Maidan Bus Stand at near about 08:35 am. I told to Bus Driver to stop bus at Lodhi Hotel Stand but Driver do not stop Bus at Stand and driver misbehave with me and other passengers. Hence I trouble in morning and I arrived late at office. Please take action strongly against that Driver.