Delhi Transport Corporation [DTC] Complaints & Reviews

Respected sir On 3rd Dec we were on our Car coming from Azadpur and a bus driver was driving wrong side and driving dangerously.When i'll stop him and tell about there mistake then speak abuse language with me in front of my family.I really manage to save three times because the driver continuously driving right side of the road and also very fast.I'll attach the video of the bus and bus no and route number also. I really request you to take strict action against them. Thanks BUS NO.DL1P C 3356 Route no - 131 Narela

महोद्य, मैं आपका ध्यान उन सभी D.T.C एवम RED लाइन के सभी चालकोंएवम साहचालकों की ओर आकर्षित करना चाहता हूँ. जो स्कूल के विद्यार्थीयों को देखते ही या तो उनके बस स्टॅंड पर बस रोकते नही हैं. या फिर बहुत ही तीबर गति से बस को भगा देते हैं. 1 या 2 buese की बात मैं यहाँ पर नही कर रहा हूँ. ज़्यद्दातार रूट पर यह देखने को मिलता है. यह एक बहुत ही ग़लत व्यवहार आजकल देल्ही की सड़कों पर देखने को मिलता है. कृपया आप जब बचों की छूटी होती है तो उस समय इन बातों का निरीक्षण करके अगर देखेंगे तो शायद आप इस समस्या को समझ सके. हो सकता है की कुछ बचे बस में टिकेट नही लेते हों लेकिन उन पर उशी तरह की कार्यवाही की जानी चाहिए ना की बस स्टॉप पर बस ना रोककर या फिर तेज भगाकर आप या तो किसी को बस से कुचल भी सकते हैं और जिस बचे के लिए मा बाप ने अपने सपने संजोए है वह किसी दुर्घटना का शिकार हो जाए. कृपया इन बातों पर ध्यान देकर ऐसे चालकों एवम सहचालकों पर लगाम कसी जाए.

Respected Sir, Hereby, I would like to state that the bus driver of bus No. DL 1PC 1480, ROUTE NO. 623, TIME SLOT - 6.30 pm, has been observed breaking traffic rules NEAR R K PURAM. (6.30 pm) The driver left the lane defined for buses, came without even observing that other vehicles are coming behind. The lane was changed twice not once. It is requested to stop this type of overtaking in wrong lane. In view of safety of delhiites the matter may be considered as very serious and appropriate n.a may be taken. Your s truly resident of Delhi

Hello All, Yesterday, I boarded the bus route no. 181 from Jehangirpuri to Wazirpur J.J around 6.30 pm. Colony. Bus number was DL1PC 5810. It was International Women's day and we were not aware about this.Hence, we took a ticket of Rs 10/- each for our destination. However, when we got to know about the fact, my mother asked conductor to return the money. He was reluctant and abused my mother. Finally, he had thrown money on my mother's face. Initially, when my mother purchased ticket from him, he did not issue ticket at the first place. He gave the ticket when my mother asked. I also would like to mention your kind attention that bus conductor did not issue ticket in the evening especially of Rs 5/- and hence kept that money in his pocket. Also, I could see one helpline no. 181 which was written in the bus. However, that number is not working for a quiet long. I believe this no. was there for women when in need. Why it was stopped? I would like authorities to look into this matter on a very serious note. We talk about women safety. By facing this incident, I am sure that women is not safe in Delhi. Our CM had mentioned in his agenda during election that he would keep a police/guard in every bus. When will that be going to fulfill? We talk about women empowerment everywhere but no one actually cares about it.

More than 10 street dogs are present in my area which is making problems to the public while walking in street. Dogs are even entering into the house and dirtying the compound house. Please pickup the street dogs as soon as possible.kids cannot walk on the road easily. Thanks Ramya Address No.4/51, 2nd avenue, pasumpon nagar, redhills road, kallikuppam, Ambattur, Chennai 600053.

bus cunductor misbehaved with ladies when asked to switch on a/c bus no. dl1pc8979 route 604 and ticket no. 57790, 57789. and asked for the complaint book but he refused to give and was saying do whatever you can do tell any one.
other commuters was also complaining about his misbehavior. my no. is [protected] date 18/09/15.time 2:40 pm.

I used to travel with my father every morning using dtc bus after deboarding the metro. My father has handicapped pass and according to that one escort is allowed and his ticket is half in ac/non ac and orange bus. But conductors won't give and don't carry it. They argue and harass us. And say "jao aise hi baith jao" One of the Bus no. -DL1P-C8706

Hello Dearest Sir.. ... I m akhilesh sharma from okhla phase -2, I m 20year old young student Me abhi padhai kar raha hu Engineering ki Pusha Polytechnic se...aaj mujhe bahut bura laga jab mene bus li Lagpat Nagar mode stand se ticket 5 rupee ki or jab me kalka ji depot par utra to mere pas ticket cheker aaye unhone kaha ticket khatm ho gai. ...ye ticket maharani bagh se govind puri metro tak h jabki me to Lagpat Nagar mode se betha or kalka ji tak jana tha...or ve log mujhse 200/- mangne lage jo ki mere pas nahi the to un tickets checker ne mera color pakad mere sath batmizi karne lage itna hi nahi unhone mujhe mujhe gali bhi di...un logo ne meri ticket bhi phad di. ...aaj me bahut dukhi hu delhi govt se.. Mujhe believe nahi ho raha ki Delhi Govt itne gande logo ko job deti h jinhe baat karne ki tamiz tak nahi h...aaj me bahut roya...un ticket chekers ke behavior se... Ek choti si request he Delhi govt se ...agar mere pas ticket nahi h to atleast un checkers ko itna to hak nahi h ki vo log mujhe ya kisi ko bhi gaali de...

19 July2015 ko mera accident hua mere hath me haddi me chot aai thi. jiska treatment mene esi dispensary factory road me liya. Last time mene doctor se 3 August ko check up karaya aaj10 August ko mere hath me kafi dard or sujan hai. or doctor ne kaha aap daily chale aate hai. Or bola jaao yahan se. Doctor ke khilaf karwahi kare.

I have sent a courier for artificial jewellery from rohini to gurgaon on 27 july with cn no: Z61796699. It was packed in brown paper and then later on was packed in dtdc envelope. I don't know what is the checking procedure for dtdc firstly they should scan the parcel not tear it up secondly if they did so ot was purely their responsiblity to seal that properly. They just teared up both the envelopes from bottom to check that and instead of placing my jewllery back to the parcel they kept it with themselves only. And packed that empty brown envelope in that dtdc envelope. N their safety is just their DTDC tape. They just put that tape on the bottom part. I don't know who stole that jewellery may be the checking deppt or the delievery boy as tape can be easily removed by anyone. The parcel was handed empty to the person. I do have destroyed envelope pictures with me as a proof. I always thought dtdc is a big company there will be no trust issues bt i was totally wrong. I will never ever trust their services again. N i am going to claim the amount for my jewellry thougt it is a small amount but my position was shown negative due to dtdc behavior which can not be tolerated. I need my claim for it and will surely never courier back with this company n don't let my friends and family do that even. I would rate this company 1/10. What the use of you guys if our parcel cannot be reached safely. Totally disappointed.

I am regular commutator of DTC Services as a common man as i work in Muradnagar and regularly travel from my native place Sant Nagar Burari, Delhi 110084. My daily routine of travelling in Kashmeeri Gate - Meerut bus service maintained by Delhi Transport Corporation is average and manageable service. Today i faced a bit more problem as the conductor refused for the ticket of Muradnagar and argued rudely saying that he don't know how the passenger of Muradnagar will travel. They only took the passengers for Meerut and they will not stop bus at any other place. After a long argument he provide the tickets for Muradnagar. My office is near to ITS Dental College in Muradnagar and various other students travelling from Delhi to various engineering college in the route including ITS Dental College students faced problem when bus is not stopped at college even after saying again and again, and driver also misbehaves with them. We would like to ask from Honorable Cabinet Minster's Sh. Gopal Rai (Transportation) how the students will reach their college on time, Sh. Manish Sisodia (Education) how can you help student's of various college's in the route who travels from Delhi to gain their rights, and our very Dear & Honorable Chief Minister Delhi Sh. Arvind Kejrival to help all o[censored]s. I also request Sh. Shivakant Ojha (Cabinet Minister - Technical Education) to look the matter as colleges are in U.P and do the needful in favor of students.

Please note that there are 13 dogs (8 puppies) around my house no. B 190, West Patel Nagar, New Delhi. It has become difficult to reach our own home and they have already bitten no. of people visiting this area. Request your attention and needful action to ensure safety of people living in the area.

Today i boarded a DTC orange bus from Rao Tula Ram College (Bus No:764 Plate no: DL 1PD 0060) at 12 noon (approx). I had to get off at Subroto Park Bus Stop. I gave the conductor 5 rs to avail the ticket. The conductor took the money and kept quite. I asked him to give the ticket but he refused and said its alright i'll take care of it if somebody asks. I asked him again i want the ticket no matter what but he kept quite again. As Subroto Park bus stand was just 2 stand away from where i boarded, i had to get off the bus. The conductor kept the money for himself. Its really sickening to see corruption at this scale and that too for 5 rs. Most people wouldn't care to launch a complain and i too have hesitated for a long time. This wasn't the first incident when the conductor of DTC bus did not give the ticket. I have had many previous encounters before. Therefore its my sincere request that proper action should be taken against the conductor. Anuj Singh Rawat, [protected]

Respected Authority, Today I boarded a bus having bus no 7269 and route no 761 at Netaji Subash Place aroud 1540 hrs on 23/06/15. I asked for a ticket to AD block Shalimar Bagh, he gave me a ticket and tore the ticket at the end to mark which is usually done. When i got down at my stop the ticket checker asked for my ticket which I produced as asked, but they said that this was not the ticket of this route and was the ticket for the reverse journey and was issued a challan 336985 of Rs 200/- . We as passengers don't know what the condutor marks when he tears bits of the ticket. This is a straight case o[censored]nfair means to extort money from us and put us in harms way. I request the authority to look into the matter and I will also register a case to the Consumer forum.

Radhika resident of HMT hills colony, JNTU, Kukatpally, Plot no: 518, street dog are coming inside of my building also making lot o[censored]gly and entering in houses and passing urine and and biting the persons. kindly make the peace from dogs

MYSELF LOKESH, TOMMORROW I GO FROM MOTHER DAIRY STOP TO GOVINDPURI MOSTLY BUSES NOT GOING THERE. MOSTLY 469 ORANGE BUS THEY ALWAYS TAKE HALF ROUTE ONE OF THEM IS IS DL1PC3918. WHEN I ASK TO CONDUCTOR HE REPLIED THERE IS BALLON PROBLEM IN THE BUS & HE DROP ALL PASSENGERS AT LAJPAT NAGAR CROSSING STOP.

Hi, i am a software engineer, today at 9:15 am, when i catch a wrong bus, driver told me to change bus at next stop, suddenly checking staff arrived at next stand & ask for ticket, driver supported me, that in hurry i had got in wrong, but the checker asked driver to move on & make a scene in front of public, in fact one of checker said that i[censored] don't have money i will pay your expenses, i was trying to explain that it was not my fault. but they stuck on the same thing that you have to pay fine, at last when it seems to be drama in public place at ambedkarnagar stand, i agree to pay fine of rs 200. & moved on i warned checker that i will surely make complaint against him, he advised me to call 100 (police cell no). i want a strict action him, how one can do after knowing all the facts.

No time schedule, at least from starting point. and very low frequency. root no 715, 10 year pahale 15-20 minute me 1 bus thi, aur 10 year bad population bad gayee aur bus band ho gayee. Terminal se bhi koi time table nahi hai, atleast terminal se to right time se he nikalni chahiye. time se niklegi to 10-15 (beech ka trafic time ) minute intjar ke bad to bus mill he jayegi. agar bus terminal time per per pahuchti ha to 10-15 (beech ka trafic time ) minute ke bad terminal se niklanee chahiye, aur agar late hoti hai to turant neekalni chahiye. means 15-20 minute trafic jam ke rakhane chahiye aur starting point se to right time he neeklani chahiye. RTV every 6 minute me, DTC ko RTV ki bahut fikar/ Chinta ha. DTC RTV se dosti neebha rahee ha.

Gadi no DL1PC 1532 of subhash plce depot om rute no 978 is gadi k driver ne aaj subha najafgarh se nangloi k taraf aate hue chanchal park se le k risal grdn k stand tk gadi ni roki aur zig zag tarike se gadi chala rha tha So plz take a suitable action on it is baar to photo le ni paya but next time i will

Hi, It's just happened 10 minutes back with me. I climbed in bus 34A at 9.07 am from sector-21 bus stand today. I had to go until rajnigandha hence I gave 10rs. To the conductor for 4rs. Ticket . He immediately asked to give Rs.4 change to which I said I cannot give since I don't have any change. He immediately to which he replied " ap utar jao dusri bus lelo" when I told him to why should I take the second bus it is for public convenience and not for you to harass. He said " thik hai fir tyaar raho fine dene k liye". I have recorded him as well on my phone and he didn't even stopped to say that agey se bina stand k mt roka kr specially ladies ko.. Even though I took bus " from the stand .. Stand sector -21, noida" I called up control room too at the same time but since I was not in the bus they didn't tool any action . I even tried all your helpline numbers but they are never reachable . I don't feel secured going in DTC buses because of such .attaching pics fyr P.s - I travel very less from bus and still this has happened 2nd time with me. Earlier when I tried switching my camera on that conductor immediately handed over the change to me. I have the video as well which I am not able to attach since its heavy. If someone responds I can send it in a CD or something