Claimed

Delhivery Complaints & Reviews

1
Updated: Nov 28, 2025
Complaints 3828
Resolved
519
Unresolved
3309
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 178

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rakesh20573
from Bengaluru, Karnataka
Apr 15, 2019
Resolved
Report
Copy
Resolved

Address: 560036

I had ordered Boss bluetooth headphones with the order number 6196371, but the order I received was a local product. It was completely different from the one which I had ordered. The product which I ordered was a good company product worth rs. 3000. But the one which I received was a china local product which was only worth rs 200-300. This is a fraud website. I am very unhappy with the product. I want to return the product as soon as possible.
+1 photos
May 17, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Delhivery Customer Care's response
Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery
Dear
Sir
I am claim pf amount through online epfo portal but still it is under process it's too late process ...please kindly do the need full ...
I am given below
UAN Number[protected]
Tracking ID[protected]
The product quality is very cheap. I ordered bed sheet which is simple expensive in picture when it comes it is fitting bed sheet and does not even fit to my bed know what i do with it i want to return it and take my money back its just waste of money the colour is dull and it looks like used so i dont like this sheet and want to return it.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sam Ralte
    from Delhi, Delhi
    Apr 10, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Aizawl, 796001
    Website: Delhivery

    What happen to delivery aizawl, mizoram..
    They always return my product without calling me.. What happen to them.. They have return three times now.. If they do it like this why you still running the courier.. My address is not their delivery area but i can pickup my parcel anytime.. Before this time i am tracking my order and it shows that the product is in aizawl but out of delivery, we go their courier and again return
    May 18, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. We truly understand that it must be very frustrating to find shipment being returned without any attempt of connecting with you. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

    Thanks & Regards,
    Team Delhivery
    Apr 11, 2019
    Updated by Sam Ralte
    [protected]...this is my AWB no...before this time they used to call me or send message from delhivery courier Khatla, but from Delivery DINTHAR never call me..
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      puneetsingh37
      Apr 3, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Banglore, 106103

      Despite of my all the emails to Amazon I was told to contact Delhivery who was responsible to deliver this subject order. I wrote to Delhivery and they also stats making me fool saying that please contact with amazon as they delivered the package. why they cannot provide me the receipt in which they have receiver signature when they deliver the package but they do not have as they didn't deliver the package yet and ate the money. they cannot fool peoples to grab money and do their business in this way. hey have to stop this as where would innocent peoples go once they got cheated. they believe in consumer court and this is the only way they can explain their full story. if these companies cannot take the responsibility I urge you to take a legal actions against these companies and stop them to cheat common peoples. these kind of things is destroying Indian reputation in front of other nationality. I bought that package for one of my expat friend and got insulted when this package was not even delivered and nor I received the money refunded. they want me to chase each other but no one is taking responsibility to check with their own staff who stole the package. they just want to make peoples fool and grab the money like this. this is the way they will grown in our country and loose peoples trust. I would humbly request you to teach them a lesson and stop them to do this usually everyday with others. please take this on high priority as I am too much disappointed and feeling insult. I want to file a case against being disrespected as well.
      +3 photos
      May 8, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Apr 04, 2019
      Delhivery Customer Care's response
      Hi,

      We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

      Thanks & Regards,
      Team Delhivery
      Your executive is not willing to deliver the product to home.
      Very bad service, it is like a insult to the customer.

      Really very bad service
      Disappointing
      My product is not yet delivered to me.
      I did not get that product what i had watch and order it is very bad quality cloth so i want to return it and refund as soon as possible
      Please receive your product and refund my money
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhijit1970
        Apr 3, 2019
        Resolved
        Report
        Copy
        Resolved

        I had sent a package from dubai on 20th march through aramex courier for delivery to kolkata. The shipment is lying with delhivery since 22nd march and not delivered till now to addressee. I called up their customer service today i. E. 03.04.2019 only to be informed that the issue was bad / incomplete address, whereas awb from aramex shows the full address. I was told that only aramex can provide the full address and that they would liaise with aramex but it will require them 24- 48 hours for providing a resolution.

        It is totally unacceptable as i feel that they have not taken any steps in the interim 12 days (From 22nd march till date) to liaise with aramex and now due to my telephonic complaint, they have started to look into the matter. I have already lodged a complaint through their website and claimed demurrage / financial loss of inr 30, 000. My request / demand is for the delivery of the parcel to the addressee asap. I have attached the aramex awb as a proof of my claim that full address was provided at the time of booking the shipment.
        +1 photos
        May 7, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Apr 04, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

        Thanks & Regards,
        Team Delhivery
        Verified Support
        Apr 05, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. As per our record, your shipment has been delivered today (5th April'19) at 10:21 am to the destination.

        Thanks & Regards,
        Team Delhivery
        I was very surprised about the item but it was very cheap and ur price is very high and quality also not satisfied I want to return and money back please tell me the procedure. And please don't do this with any other customers will get Upsetted and how we should get money back please explain
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Christopher Hmar
          from Pune, Maharashtra
          Mar 22, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 411003

          This is concerning the order i had placed on the dt.14.03.2019 for my project purpose with the company named, pyrax international who did sent my order through delhivery courier service. The estimated delivery date was set for dt.20.03.2019, the courier service never showed or contacted then i had to call up and inquire about it where i was informed that it was delayed due to some reason. It will be sent for escalation and the order will reach within 24 hours. After this it had been over 48 hours and there is no one to attend calls and regardless a multiple calls was placed.
          With a sincere and all due respect, this really needs to be held valid issue as it delayed customer valued time and personally had already caused me my project ratings.
          Apr 30, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Mar 22, 2019
          Delhivery Customer Care's response
          Hi,

          We apologize for the prolonged delay in delivering your shipment. We have escalated your issue to the concerned team and are in continuous follow up with them to resolve it at the earliest.

          Thanks & Regards,
          Team Delhivery
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Punit Kotak
            from Rajkot, Gujarat
            Mar 22, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: S - 350, Extension, New Delhi, New Delhi, Delhi, 110092

            The above company address s-350, extension, new delhi - 110092. Invoiced for rs 2999.00 saying the packet contained "bose sound sport free truly wireless sport headphones (Midnight blue/citron). On taking cod delivery and opening it was not the product mentioned, but a chinese cheap item named i7s with full chinese literature.

            There is no way to get in touch with the company and courier says he not taking back.

            These companies are cheating public and i request the cyberpolice help in nabbing them.

            Please let me know what should be done for it.
            Apr 22, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2019
            Delhivery Customer Care's response
            Hi,

            We are sorry to learn about your experience. We being a Logistic partner of your merchant do not have the scope of determining product quality. Please share us your AWB number, so that we can identify the merchant and help you in resolving this issue at the earliest.

            Thanks & Regards,
            Team Delhivery
            I bye a wireless speaker he is not charging n he is not compotable
            walgring sangma's reply, Apr 9, 2019
            ham jo saman leata uo saman charge be nai ho raha ham usko return karna pare ga
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nita Swargiary
              from Moirang, Manipur
              Mar 20, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: hengrabari Lichu bagan, jharnapara path, Kamrup Metropolitan, Assam, 781036

              I havent recieved my order from streetstylestore order id2702288. But the tracking order is shown order has been delivered. I think my money is wasted and also delivery location was wrong.. Please check it properly. I havent meet the delivery boy it was given sign on delivery note. Which i havent fraud. Please do something. May be delhivery boy took my things. How can they took other things like that
              +1 photos
              Apr 24, 2019
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2019
              Delhivery Customer Care's response
              Hi,

              We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

              Thanks & Regards,
              Team Delhivery
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sardabhishek
                from Bengaluru, Karnataka
                Mar 13, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Bikaner, Rajasthan, 334001

                Ordered a iron board from paytm but not delivered by delhivery. Paytm order number is [protected] and airway bill no is[protected]. Company is not making any effort to deliver the parcel and giving fake update by sitting in office that address not traced. Huge number of parcel already delivered on the same address by delhivery and now address become not traceable.
                Apr 15, 2019
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2019
                Delhivery Customer Care's response
                Hi,

                We apologize for the inconvenience caused. As per our system, the shipment is being Returned to Paytm. Please contact Paytm for any further assistance.

                Thanks & Regards,
                Team Delhivery
                Mar 14, 2019
                Updated by sardabhishek
                If you can not work then why are you taking work. This is not satisfactory reply
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anil Barud
                  from Pune, Maharashtra
                  Mar 12, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pune, Pune, Maharashtra, 412308

                  Delhivery team has taken the pickup of my mobile POCO F1 on 7th March and till now today 12 March, the site and the customer care people saying you have to wait 24 hours, They have taken from pune and still the shipment is in pune, Also the Mi customer care is not looking into this issue where they have initiated the pickup, I don't know whether I will get my mobile or will lost it.

                  Mi Complaint No : WO:ISIN[protected]-5E90
                  Delhivery Tracking No:[protected]

                  They are making fool to me, no courier will take 5 days to send parcel from pune to Bangalore.
                  +1 photos
                  Apr 14, 2019
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2019
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the prolonged delay. Your shipment has reached Bangalore and we will attempt to deliver it to the destination today. Please be assured that we are looking forward to address your concern at the earliest.

                  Thanks & Regards,
                  Team Delhivery
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    G.p.Rakshit
                    from Hyderabad, Telangana
                    Mar 12, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    I ordered oneplus 6 and gave me some useless mobile. And after long time asking and falling back of the dealer she ordered iphone xsmax clone for me paid 12k and i got mobile waste quality box broken bill tored and no charger no headphones nothing.. Worst experience please refund my money back!!! Please i paid money with lots of pain and i didn't use it still please refund my money back!!
                    Help me out from this issue!!!
                    Apr 12, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2019
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant doesn't have the scope of determining the product quality. Please contact your merchant for any replacement/refund related issue.

                    Thanks & Regards,
                    Team Delhivery
                    Sir/Mam I want to return this product because this watch ordered by my elder brother
                    He thought that this was original watch
                    But this is copy one
                    So I request u to return this watch and give my money back
                    Sumeindedha's reply, Mar 16, 2019
                    Sir please refund my money
                    Its a humble request
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AjayPMohan
                      Mar 11, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: SBI, Metro Station Branch, Ernakulam, Ernakulam, Kerala, 682035

                      Delivery of my order has been getting rescheduled repeatedly for past 4 days without contacting me and making me wait at my work location till 8pm, wrongly stating that i asked for rescheduling. Delivery guy just puts a missed call of 1 single ring and cuts. Doesn't attend if called back. Lot of my time has been spend on waiting for the delivery. Their customer service number also does not respond when called. Location: kochi, kerala.
                      +4 photos
                      Apr 15, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 12, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We apologize for the prolonged delay. We have escalated your issue to the concerned team and are looking forward to resolve it at the earliest.

                      Thanks & Regards,
                      Team Delhivery
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kanish Sinha
                        from Kolkata, West Bengal
                        Mar 11, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 3513, block 33, housefed complex, banur, 140601

                        I order an product from amazon.in tracking the courier it is showing that the product is delivered, but i didnt receive the product. My tracking no. Is[protected]. Kindly look to this matter. Please kindly, you look after it. Your courier service is not pathetic that they take the products of counsumer. So look into this matter. My product was prepaid product, so i cant claim for refund. So possibly manage this issue.
                        Apr 13, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the inconvenience caused. We will connect with you shortly to take the investigation further. We assure you that we will close this escalation at the earliest.

                        Thanks & Regards,
                        Team Delhivery
                        Mar 11, 2019
                        Updated by Kanish Sinha
                        I received the parcel.
                        Thanks for the service
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kapil Pancholi
                          from Mumbai, Maharashtra
                          Mar 3, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bareilly, Uttar Pradesh, 243122

                          My name is kapil and i'm an individual. I sent an android box via delhivery c2c to my friend in chhattisgarh. He just received the package today. When he opened the package, he found 3 toothpastes instead of android box i've sent. Box looked like someone opened that from back by cutting the existing tape and put some extra tape to hide the cut.

                          The guy who picked up the courier is virendra and his phone number: [protected]

                          The guy who delivred the package was bharti and his phone number: [protected]

                          I called the both of them but they denied that fact that package is replaced.
                          Also i called the company but they didn't tell me why this happened.

                          I want my package eithet or the value (Rs. 4000).

                          Tracking id:
                          [protected]
                          Apr 4, 2019
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 04, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will update you asap.

                          Thanks & Regards,
                          Team Delhivery
                          Verified Support
                          Mar 04, 2019
                          Delhivery Customer Care's response
                          Hi Kapil,

                          Apologies for the trouble. We have escalated this to our team and will get this sorted asap.

                          Thanks & Regards
                          Team Delhivery
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Fasalpkr
                            from Bengaluru, Karnataka
                            Feb 25, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Greetings,
                            My name is fasal and i am doing most of my shoppings online. Majority of the time my parcels used to carry by delhivery. Whenever they bring the parcel they will not deliver it. They used to ask me to collect it from their office which is at nilambur 12 km away from me. Otherwise they asks me to collect it from any shops which is familiar to them at wandoor 7 km away from me. And they will give it in shop and we will get a delivered message. Still the product is not reached me.. Not only once or twice, each and every time it happens. They says their delivery area is upto wandoor. Then why did they include our pin code 679328 in their delivery coverage area. If they don't taken this pin code as their serviceable area someone else would do this job. They cannot service only a particular area of a pin code if they can't simply exclude this pin code from your list. The reason behind every online shopping is to avoid traveling and hassle free purchases. And we are paying for the delivery charge too.. This complaint is regarding delhivery nilambur branch of malappuram dist of kerala. If it happens again definitely i am going to complain against them in the court and demand compensation. They have canceled many of my orders without informing me from their office. Whenever i track my delivery status it shows it is returning to the seller. What is their right to cancel my order for which i have already paid.?
                            Mar 28, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2019
                            Delhivery Customer Care's response
                            Hi,

                            We apologize for the inconvenience caused. We look forward to address this issue at the earliest, however please help us with your AWB number.

                            Thanks & Regards,
                            Team Delhivery
                            Feb 25, 2019
                            Updated by Fasalpkr
                            This is not a single time issue. We are looking for a permanent solution. The only solution is either your nilambur office has to exclude the Pin code 679328 from their service list or they must provide service in all areas which comes under this pin code.
                            # My current tracking number is[protected]Amazon)
                            # Previous number which is canceled by your office saying that the buyer canceled the order because i asked for delivery ( i had paid for both product and shipping, then why should i cancel it?). The awb number was Our AWB[protected]
                            # i received the following message and they returned the package :-
                            (Our Executive ([protected]) was unable to deliver your Kart Rocket package with Delhivery AWB[protected] as you asked to cancel the order. To change response/provide feedback visit cf.delhivery.com/?lZWlZmhfp1egqFtw)
                            Feb 25, 2019
                            Updated by Fasalpkr
                            It happened, i just received this sms
                            Our Executive ([protected]) was unable to deliver your AMAZONINDIA package with Delhivery AWB[protected] as you asked to cancel the order. To change response/provide feedback visit cf.delhivery.com/?lJWdaGldo1qbrlxxmpaf
                            Feb 25, 2019
                            Updated by Fasalpkr
                            This is wha happening every time.
                            Verified Support
                            Feb 25, 2019
                            Delhivery Customer Care's response
                            Hi,

                            Apologies for the inconvenience caused. We have escalated this to our team and will get this sorted asap.

                            Thanks & Regards,
                            Team Delhivery
                            This is not a single time issue. It happens every time. So we need a permanent solution. The only solution is ask your nilambur branch to either exclude 679328 pin code from their service list or provide service to whole area which comes under this pin code not any selected places. Beause if they show this pin code as serviceable companies will keep sending with delhivery, and the same situation will happen again and again. If they exclude some other courier service will take that job and do it perfectly.
                            For your reference my current tracking number is[protected]Amazon)
                            And the previous AWB is AWB[protected]This Order was canceled by nilambur office saying buyer canceled the order, i have already paid for it and i didn't canceled it) y
                            I am orderd from this online app. But i received Its quality is very poor..-. Now i want to return and get the refund. The price of RS 573/ Please return my money. Make sure that the money as refund must handover to me in credit note or in any wallet.. Please return my money fast
                            I want to return my item becoz the product was not taken by my choice
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Surumalik
                              from Rajouri, Jammu and Kashmir
                              Feb 24, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: H 36 gujjar nagar jammu, Jammu, Jammu and Kashmir, 180001

                              This company is the worst service provider
                              And their delivery boys are highly nasty
                              Product is already late by 4 days than the due date
                              Then the delivery boy who suppose to deliver the product is not responding to my calls
                              Nd i received the sms that product has been delivered while i havent recieved it
                              Such a poor service i cud experience
                              Shame shame on their name
                              Mar 30, 2019
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2019
                              Delhivery Customer Care's response
                              Hi,

                              We apologize for the prolonged delay and not meeting your expectation. We assure you that your concern will be addressed with utmost priority, however we need the AWB number to take this forward. Please share us the AWB number, so that we can close it.

                              Thanks & Regards,
                              Team Delhivery
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pokale Heramb
                                from Nalagarh, Himachal Pradesh
                                Feb 24, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: P-23/2 new dd line,yol, 176052

                                Sir i have ordered the intex aqua dream 2 cellphones battery model no br 2386 2300 mah/8.74wh li-polymer battery 3.8 v on snapdeal on 18/02/2019 but company have delievered me battery of model br3086cg 3.8 v 3000mah/11.4wh li-polymer battery which is not matching to my intex aqua dream 2 model & is shorter in length so i request you to please replace my delievered product & dispatch me a accurate size and proportionate battery to me as per my order i have paid 565.00 rupees to your product including all charges on 24/02/2019. Earlier action is required from you!!!
                                Apr 1, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 25, 2019
                                Delhivery Customer Care's response
                                Hi,

                                We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant, do not have the scope to validate the product. Please contact with your merchant and they will help you in this regard.

                                Thanks & Regards,
                                Team Delhivery
                                These people doesn't know basics of conversation, the person shouts and tells that he the owner of that franchise and argues badly with unprecedented behaviour as if he is Sahil Barua, may be higher management is not aware of ground reality but this person sucks.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dani devil
                                  from Kottayam, Kerala
                                  Feb 19, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 686603

                                  My parcel was taken by the courier. I was not even given a receipt (No confirmation was given regarding the pickup of my return). I would be thankful if you could provide me details on the same. Please feel free to contact me on +91 [protected] or [protected]@gmail.com
                                  No contact number was provided to me on this. The courier just came to my office, picked up the parcel and left without even giving a receipt.
                                  Tracking id:[protected]
                                  +1 photos
                                  Mar 25, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 19, 2019
                                  Delhivery Customer Care's response
                                  Hi,
                                  Your shipment has been picked against AWB #[protected]. You may track the shipment on our website.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sagar Javia
                                    from Morbi, Gujarat
                                    Feb 5, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Rajkot, Gujarat, 363621

                                    I have purchase a drools dog food on the date of 25 jan 2019 at paytm order no is [protected]. Shipment is near the delivery hub at wankaner. I called delhivery office (Customer care) more than 19 time in between 5/02/2019
                                    But not give the delivery. Ground team is provide a wrong answer all time... Delhivery and its all team are wrong at all time they give me commitment regarding the shipment but not full fill the one of them.
                                    Mar 15, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 07, 2019
                                    Delhivery Customer Care's response
                                    Hi,

                                    We failed to fetch any AWB number with your Order id - [protected]. Please help us with your AWB number, so that we can check and address the issue at the earliest.

                                    Thanks & Regards,
                                    Team Delhivery
                                    I placed order on 6 feb. that order was shipped at 7 febuary should be delivered by 9 feb and status shows product deleivered and i have not recieved my product

                                    tracking number is
                                    Courier: Delhivery
                                    Tracking number[protected]

                                    product not delivered to the time limit or misguide to the customer - Comment #3348041 - Image #0
                                    Im getting the wrong products in the package
                                    m bot contacting the seller plz return this product
                                    seller buy cell
                                    mail [protected]@clearancestock.in

                                    product not delivered to the time limit or misguide to the customer - Comment #3351984 - Image #0
                                    product not delivered to the time limit or misguide to the customer - Comment #3351984 - Image #1
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      srishti ghai
                                      from Mohali, Punjab
                                      Feb 1, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ludhiana, Punjab, 141001

                                      Hi,
                                      There is a parcel to be picked by shein - the executive has made no contact or effort to take it - keeps cancelling the pick up also never answers the calls. This has happened twice with the same executive a couple of times now.
                                      Sharing the executive’s number - [protected]

                                      Please arrange for an alternate person for delivery.
                                      +1 photos
                                      Mar 8, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 01, 2019
                                      Delhivery Customer Care's response
                                      Hi,

                                      We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will keep a track on your complaint in order to close it at the earliest.

                                      Thanks & Regards,
                                      Team Delhivery
                                      I am order a smart bracelet but delivery is a watch, please return this product
                                      Thanks Delhivery

                                      the executive assigned - Comment #3341385 - Image #0
                                      the executive assigned - Comment #3341385 - Image #1
                                      the executive assigned - Comment #3341385 - Image #2
                                      Azad Kumar Yadav's reply, Feb 1, 2019
                                      I am order a smart bracelet but delivery is a watch please return this product thank delhivery
                                      I received a mobile parcel through COD process.The phone is not working for the second day itself.The dealer is not responding properly and then he blocks me.I paid 14000 rs to the delhivery courier agent.Now I can't able to reach any of the m.Please help me to resolve this issue.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        skachalia
                                        from Rajkot, Gujarat
                                        Jan 31, 2019
                                        Report
                                        Copy

                                        I have ordered Designer Gown vide Order No.20146 It has been delivered vide Delhivery tracking no.[protected] I have received torn pieces of clothes, I have paid 754 Rs. Kindly refund my money.

                                        This is chitting & I have called your customer care his name was Neeraj, he has told me that they are not responsible at all you may complaint it anywhere you want.
                                        +5 photos
                                        Delhivery customer support has been notified about the posted complaint.
                                        As per subject AWB NO:[protected], this packet not return back to us
                                        Delivery Dhanbad office deliver this packet to another person on dt.[protected]...they are keep telling will recover & back to you ...but till date 30th Jan not response or return back from delhivery Dhanbad.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit