Delhivery Complaints & Reviews

I think you should escalate and get this company closed. We ordered a blueray cd which not only got delivered extremely late but the product is fake. I must say that i have been cheated.
This business and their associates must be stopped and their business be closed.

I say it’s fake because we are users of blue ray cds and this product that we received is terribly bad. Quality of packing and cd when we watched is terrible.

Hii
I have order 2 products from. Clubfactory & which will be deliver by you so i req you to please deliver it till 13 septs... As after 13th. I am not in town for 1.5 month.
That’s why i want my product delivery earlier.
I need that product which i purchased form your company urgently


Order no: tracking no
So[protected]. [protected]
So[protected] [protected]

Please revert me on my mail box if it possible. [protected]@gmail.com

Didn't find the same product battery is not provided with this. Quality is not appear so good that's why i want to return it flawless finishing touch hair remover is also having price is so high there is no gold carrat plate on it. Even i also try to put battery on it but after that this is not get started. After paying too much price and battery not given and product not start or work.

We waited for two days for my order to be delivered. I was told that it would arrive by 8p. M on the friday - it did not. I was told by the executive that due to rain, he could not attempt the delivery. He said that it would be delivered the following morning - it wasn't!

After numerous calls, whatsapp messages, emails etc, i was told that it would definately arrive by 8pm on the saturday evening by 8pm. Needless to say, the order did not arrive!

I then received a message to say that the order could not be delivered as i had changed the delivery date!!

The employees of this company are both liars and incompetent!

Use them at your peril!!!

The courier company is utterly useless.

My location is mumbai - 03, a central location, near crawford market surrounded with logistics teams.

I have nearly 6-7 orders pending for dispatch with them.

Awb nos are as below:

[protected]
[protected]
[protected]
[protected]
[protected]

There is no response from snapdeal or delhivery in this regard.

Orders are getting cancelled and this is bad for business.

The service center is also useless. There is no way a vendor / seller can approach the team for any clarifications.

I need my orders to be picked up.

I booked realme 5 through realme online booking and they send my mobile through delhivery courier. The delivery person oof said courier went in wrong pincode even address written in parcel is correct address. I request them you deliver my mobile in correct address. They refuge and i contract with costomer care every time busy minimum half an hour taken for pick up call every time mis information given to me that realme given us wrong pincode and you contract with realme if you want the product. I contact realme they said we given correct addres.in same city product delivered after six days. It's worst courier service after regular followup in 5 days given mail and costomer care then i got my product it is below standard device to costomer

I ordered an item of my wish and i got a call from delhivery person yesterday but while i lift the call the delhivery boy cut the call. Then i tried to contact him but i cannot contact. What type of system it is you are runnning. Some people cannot lift the call during the delhivery time. But you cannot be contacted and you are untracable. Your area office phone numbers are not in working conditions.
My tracking id is :[protected].

Please deliver my parcel today.

Please call me : [protected]

Other wise i will complaint to the amazon.

I am the income tax official working in hyderabad.

Please keep this in mind.

I have ordered a one plus 6 t in exchange for realme 3 pro and with 8000 rupees that i have to pay and i got my delivery i got a itel a44 air instead which is not even worth 8000 and i have paid and the staff of delivery said it will resolve it no time but it's taking to long and they are not responding me now so i would like to get refunded or get the right product as soon as possible

Dear consumer complaints,

This is with regards to the previous complaint lodged. Id 2429831.

The courier company has stopped calling.. But now they are cancelling and returning all my parcels even without informing me. They are calling me once - a missed call... Any time they want. If by mistake i do not answer, they are cancelling my parcels and not receiving my calls.

What should i do now?! All my paid or unpaid parcels are getting cancelled without my knowledge.

I received a call with regards to awb #[protected]. No information about the package is provided so i even get to know what it is. My packages are being marked delivered. I have no idea if someone else is receiving them on my behalf!
Mrs. Ambika naha

Hello,

This is with regards to the extremely bad experience with the courier company "delhivery.com". It has been going for a month now and these people are still calling and disturbing me! It started with an order i returned through the company "bluestone" - order #b3w212t8, for which i was refused an acknowledgement receipt. I was later continuously called by this courier firm... Who shouted at me and argued. They finally provided me with the receipt through whatsapp! Since then they have been calling me almost everyday and taking ownership of all my parcels that earlier used to arrive through other courier companies as well!

A furniture from flipkart was delivered broken. Order # od[protected] purchased by user "ambika naha".

I had requested them to reschedule the delivery of this order, as it was past 6pm and i live in an army campus, where no civilian is allowed especially after that time! Not only did they delay the delivery of the order, but also delivered it broken!

A parcel from united polo associtation - nnnnow, was cancelled, even without my permission! Even if i send someone with money to collect a parcel, the courier refuses to deliver it! They arrive any odd time to deliver - sometimes they call at 8pm! Since its not possible for me to go to the gate and receive it at all times, i send some help.in fact, even cancelling this parcel, they are going on calling me!

Every call is strange... The person calls from multiple numbers... Till i pickup.. And then he shouts and argues or talks in a sarcastic manner! I have provided delhivery complaints with most of the phone numbers but this has not yet stopped! One person's name is jivan - he gave the name when my husband, who is out of town now for work, called him to find out whats going on!

I was compelled to cancel all my orders - or reorder them so they could come through another courier. All these courier firms refuse to take customers signatures... If you ask them.. They say not required. However, none of the firms have misbehaved with me this way! There is no other way for me to receive parcels.

On top of that, their website doesnt display updated information about returns or where our item is. If you call them, they block a customers number and in emails they address us as "naha"... The last name! Even after i stopped purchasing parcels.. They are going on calling... I have no idea what to do now!

Incorrect messages are sent - they ask a customer to arrive at a spot to collect the parcel... When they have not yet arrived for the delivery! Sometimes they just send any message... Irrelevant! Would request you to do something about this... As all my parcels are waiting to be delivered or suspended... Because of what they are doing. I dont know what the issue is... I have no idea why companies are also supporting this instead o[censored]sing other couriers.

Thanks & regards,
Mrs. Naha

Delhivery tracking number[protected]

This item has not been moving according to the tracking information since 7th of August. I have called their customer support many times but have not received a satisfactory response either. I am very very frustrated with Delhivery. This order was placed from MoviesKart, and according to their website they promise to ship the CD the very next day. However, clearly someone is lying about this promise and it is very sad.

What can be done??

I had to get a shipment through delhivery with awb no[protected] & the courier guy who attempted the delivery was very rude & arrogant he didn't even know the roads of delhi he didnt made any efforts to find the address & submitted the shipment back to delhivery office. I have escalated the issue support team and they are even lazy to address it

Dear sir,
I'm very disappointed that my order from medlife has been returned without any intimidation or confirmation.
My order id=or0955pt-008a
Tracking id=[protected] was ordered on 06.08.19. I straight away received a message on 10.08.19 asking me to collect the order from the courier at nayabazar, jorethang, sikkim without any calls. When i went there they rudely sent me back saying that they would deliver at our address.
Unfortunately, found my order returned on 14.08.19 without any intimidation or confirmation when i tracked down my order.
The order consists of medicines of my 80 year old father, and now he is facing some genuine problem.
Your counter part at nayabazar, jorethang, sikkim has to undergo some correctional measures. You can enquire on other cases also for confirmation.
Yours sincerely,
Kedar kumar pradhan,
Jorethang, sikkim

I have ordered a product from club factory and these people. Are so careless that they are not uploading anh information on the website. I cannot track. The same information is been shown again ans again
Such rubbish service. I'll call consumer complaint people to punish you for these. You people are disgusting. Tell me where my order is. You are not recieving my calls as well. I have called on delhivery customer care number 100 times but they haven't attended my call.

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 05th aug 2019 and get the refund. The price of the cloth is s. Please return my money. Make sure that the cloth price 539 money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast
Order id:sh19759

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 20th october 2017 and get the refund. The price of the cloth is 425rs. Please return my money. Make sure that the money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast

I have ordered 3 products on 8 july and the estimated delivery was on 26 july but after tracking it showing that the product is at custom for clearance since 18 july.
My tracking no is[protected]. There is no update of my product. Am i getting my products or not? And what is the reason behind delaying the product and please update tha tracking

Delivery boy did not pick my order today. He did not even contact me and i don't even had his phone number. Later i received a message that he was unable to pick up my order in which his phone number was mentioned. When i tried to contact him, it was switched off.

Awb[protected]

I want you to look into this matter. You should give working delivery boy's phone number

AWB no[protected]
I have already paid through delhivery payments site and it shows payments received but when the courier boy came to deliver the product he told that in his system it is not mentioned that payment has been done and he did not gave me my percel. I am also contact delhivery customer care, they told that this problem is solved within 2-3 hours and I will get my product but now more than 24 hours has been passed and still I am not getting my product.
Kindly take serious actions against Delhivery Courier Service.

Hi,

The delhivery courier franchisee for th district of lakhimpur, assam for pin code 787001, declines from any kind of cashless transactions for any cod orders, and this has been their status since the inception of the franchisee. Inspite of repeated requests for arranging necessary facilities for cashless transactions, they purely decline to do that. This has led to severe hardship for customers like me. At this juncture, when the government of india itself is making mandatory for cashless transactions, it is disheartening to see, the franchisee of delhivery is openly promoting cash transactions. Therefore, it is requested to take necessary actions to solve this issue, otherwise, we would not be left any options other than filing a legal complaint.

Regards,
D. Paul
Email id :- moina. [protected]@gmail.com