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Delhivery Complaints & Reviews

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Updated: Mar 18, 2026
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Delhivery reviews & complaints page 176

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G
gujshi gujral
from Dehra Dun, Uttarakhand
Nov 1, 2019
Resolved
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I have placed a return request from nykaa which was about to be picked up by delhivery. The delivery boy collected wrong product from my end and marked as pickup cancelled by customer when i escalated this i was being told that you will get your product back in next 2 days it's been 10 days now since i am struggling to get my product back. Worst service ever received from any courier partner. Worst delivery.
Dec 5, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. Please share the AWB number with us, so that we can look into this and help you out. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery
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    E
    Eldo Mathai
    from Chavakkad, Kerala
    Oct 31, 2019
    Resolved
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    Resolved

    Address: Paruthuvayalil House, Thrissur, Kerala, 680652

    I am orderd one gimbal from this online app. But i received a selfie stick its quality is very poor..-. Order id[protected] and awb[protected] now i want to return and get the refund. The price of the cloth is 968rs. Please return my money. Make sure that the money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast
    Dec 7, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Nov 04, 2019
    Delhivery Customer Care's response
    Hi,

    We understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

    Thanks & Regards,
    Team Delhivery
    I want Return this product it was very worst..please Return my money fast
    Vpabusawood Vpabusawood's reply, Oct 21, 2019
    I want Return this product it was not good
    Vpabusawood Vpabusawood's reply, Oct 21, 2019
    This product was worst I want Return it
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      S
      SmartyGupta
      from Mumbai, Maharashtra
      Oct 30, 2019
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      I have order a powerbank from mi store on 25 Oct 2019 and it has reached my nearest logistics of delhivery courier on 28 oct my tracking no.[protected] but till now they didn't deliver my parcel yet.When i call to delivery boy and reached the courier they are denying me that the order is not in our office and I raised complain in delhivery website but they didn't take any action and just ignoring me
      Delhivery customer support has been notified about the posted complaint.
      Nov 01, 2019
      Updated by SmartyGupta
      Not resolved yet
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        R
        Raviprakash1983
        from Mumbai, Maharashtra
        Oct 30, 2019
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        Hi

        I m ravi, there was my order from amazon which was delivered through delhivery courier services and expected to arrive by monday 28th november 2019, as in status it shows that it has already been received but since last 2 days it was not delivered as today on 30th november my order status shows that it is out for delivery, but yet i didn't dint received by order... Request look in matter and take strict action against it as this courier facility is one of the worst courier company in india...
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

        Thanks & Regards,
        Team Delhivery
        Nov 02, 2019
        Updated by Raviprakash1983
        AWB[protected], also ur courier services don't have a proper customer care facility and giving wrong information and misguiding, that ur execuyhas attempted delivery tell u fact no body arrived. So stop giving wrong information.
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          A
          ArijitDey
          from Kolkata, West Bengal
          Oct 26, 2019
          Resolved
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          Resolved

          Its regarding my shipment with tracking id:[protected]
          It contains highly valuable return item but the delivery of this item is already delayed and there is no update regarding it after 16h october. I want this shipment to be delivered. What kind of service is this? After 16th october there is no status update at the delhivery tracking. It was supposed to be delivered. I. E: 21st october but still yet there is no update regarding it. It contains high value items. Who will take the responsibility for it? Delhivery is one of the worst courier service in india. From 16th itself i have been keep on listening that you guys are working on it but still its on the origin city and no update yet. Its contains 25k worth of return items that to be refunded. Delhivery is the most worthless # courier. No update, no escalation and no reply to my mails also.
          Oct 27, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Order id [protected]
          Tracking[protected]

          Product not delivered and just returned back to marchant by the delhivery courior service.

          Very bad system...
          I m unable to order the same product again...as it is not available...on store...
          This very rediculous...from the delhivery courier service.
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            A
            ArijitDey
            from Kolkata, West Bengal
            Oct 26, 2019
            Resolved
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            Resolved

            Its regarding my shipment with tracking id:[protected]
            It contains highly valuable return item but the delivery of this item is already delayed and there is no update regarding it after 20th october. I want this shipment to be delivered. What kind of service is this? After 16th october there is no status update at the delhivery tracking. It was supposed to be delivered. I. E: 21st october but still yet there is no update regarding it. It contains high value items. Who will take the responsibility for it? Delhivery is one of the worst courier service in india. From 20th itself i have been keep on listening that you guys are working on it but still its on the origin city and no update yet. Its contains 25k worth of return items that to be refunded. Delhivery is the most worthless # courier. No update, no escalation and no reply to my mails also.
            Oct 27, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2019
            Delhivery Customer Care's response
            Hi,

            Apologies for the inconvenience. We have escalated this to the concerned team and will get this delivered at the earliest.

            Thanks
            Team Delhivery
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              S
              S Venkateshan
              from Chennai, Tamil Nadu
              Oct 19, 2019
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              Hi i ordered a aluminium ladder from amazon and it was shipped by delhivery with tracking no[protected].. The product has reached chennai hub on 16th morning which is hardly 40mons from my home.. I dont know for how many days it will be there?? Wen i tried to contact the person in hub he is answering rude and saying i[censored] want come and colect.. Dont know how amazon has partnered with delhivery.. If my product is not delivered today im gonna cancel the order.. And whenever i call customer care they keep repeating same dat it will be delivered in 24to 48 hrs..
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2019
              Delhivery Customer Care's response
              "Hi,

              We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

              Thanks & Regards,
              Team Delhivery"
              Oct 21, 2019
              Updated by S Venkateshan
              If my product is not delivered within today dat is on 21-10-19 i wont accept the product if the delivery executive brings the product..its cash on delivery only so i dont care.
              I order cascio watch they given me Fastrack watch wich item i orderd i want that order you should given me Fastrack watch it's fraud
              My provident fund reject.
              Pls cridit my account
              Today I've got my Langmanni lipstick in the shade A02 from 'Delhivery.com'.. The shade I've got isn't the same I ordered, moreover the lipstick is broken.. So if possible let me know how can I return/exchange it.. My Awb no is[protected]
              Refund AWB[protected] please help bank [protected] SBIN0020246
              Lucky Chinna's reply, Oct 13, 2019
              Refumd
              Lucky Chinna's reply, Oct 13, 2019
              Refund
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                D
                DhanyaK
                from Kochi, Kerala
                Oct 17, 2019
                Resolved
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                Resolved

                Address: Delhivery Hub, Nallepilly, Palakkad, Kerala, 678103

                The Shipment through Delhivery shows Out Delivery for past 3-4 days but no Delivery attempt was done from them. When I Reached out to the Delivery Boy whose number i got from their out for Delivery message, they are telling they have no orders to deliver the product. Also the customer care number '+[protected]' displayed in the Delhivery site - https://www.delhivery.com/
                is never reachable, sometimes it says Number not in use.

                Order id : [protected] ( Samsung Refrigerator)- https://www.samsung.com/
                Delhivery Tracking ID :[protected]
                Oct 21, 2019
                Complaint marked as Resolved 
                Shipment Received
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Oct 20, 2019
                Delhivery Customer Care's response
                Hi, Apologies for the trouble. Hope you have received the shipment. Thanks.
                Oct 21, 2019
                Updated by DhanyaK
                Received Shipment
                I buyed a product from an e commerce website its shipped via delhivery courier my parcel was arrived in destination center but the destination center not out for delivering it I contacted them but they avoid me my tracking Id is[protected] .
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                  R
                  Ranabir1234
                  from Vellore, Tamil Nadu
                  Oct 15, 2019
                  Resolved
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                  Resolved

                  Address: West Tripura, Tripura, 799003

                  I booked significant medicines from 'healthmug' on 30/09/2019 vide order id : od[protected] and made payment through credit card, order value : rs. 552/-. Shipment company is delhivery vide consignment number is (Awb[protected]. On 09/10/2019 the item was reached at agartala, tripura but the courier service delhivery was not delivered the item till date.
                  Nov 19, 2019
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 18, 2019
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the prolonged delay in delivering your shipment. Hope you have received the shipment.

                  Thanks & Regards,
                  Team Delhivery
                  Ive been waiting for my order...it’s showing delivery attempted but neither have I got any call nor anyone turned up at my door...I’m pretty sure they will now return the item ...the complaint is against Delhivery Development Area Gangtok Sikkim
                  Refund
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                    V
                    vardhanphani
                    from New Delhi, Delhi
                    Oct 15, 2019
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500076

                    My waybill no is[protected]
                    Since oct 12th my item is lying in hyderabad, hardly 2 kms from my house.,
                    No contact number exists, even to pickup delivery. Toll free number is ivrs and automated to be specific, web site doesnt have proper customer support.
                    ;
                    I cannot understand why the item is being hovered around here and there, item was to be delivered yesterday according to delhivery whatsapp msgs (Whatsapp msg delivrey dates keep changing as per currrent date),

                    Keeping everything aside, delhivery doesnt have a proper customer care to take care of and answer the customers request, they have switched on the ivrs which keeps going and going... Never connecting to customer service.
                    If connected, i could have picked up the parcel from their centres, but i could not just contact them to convey the same.
                    Nov 19, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2019
                    Delhivery Customer Care's response
                    Hi,

                    Apologies for the delay and inconvenience. Hope you have received the shipment.

                    Thanks.
                    Team Delhivery
                    I orderd i phone 7 plus but i get clone . i lost 17000 money pls help.i realy helpless my parents will scold me
                    It's been 4 days since my order reached its destination city and still I haven't received it. Instead it shows failed delivery. There was no delivery attempt made.pathetic service. I tried calling customer care but their number is always unreachable. This kind o[censored]nprofessional behaviour is unacceptable. I will never use their services again. !!!
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                      M
                      MP Mahesh Pathak
                      from Varanasi, Uttar Pradesh
                      Oct 14, 2019
                      Resolved
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                      Resolved

                      Address: Green seating collection Pvt ltd plot no-93A sector- 6 IMT Manesar, Gurgaon, Haryana, 122050
                      Website: I had place the order Casio - Touch Solar Watch - with Bluetooth amount RS 1799 . But i have receiv

                      I had place the order casio - touch solar
                      Watch - with bluetooth amount rs 1800. But i have received other item wich is very dirty and this item already used by some one but the company is same item dispatch to me had received the item and just open but in side the box other item which is available is market rs 100 only.
                      I had uploaded images which is received item so i never trust and never suggest any one
                      So i requistin to you kindly contact and refund my money as soon as possible
                      Dec 4, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We are sorry to learn about your experience. We being a Logistic partner of your merchant do not have the scope of determining product quality. Please share us your AWB number, so that we can identify the merchant and help you in resolving this issue at the earliest.

                      Thanks & Regards,
                      Team Delhivery
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                        R
                        Raunit Verma
                        from Mumbai, Maharashtra
                        Oct 13, 2019
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                        Address: Bodhgaya Gaya, Gaya, Bihar, 824231

                        I ordered a tv from amazon and it was to be delivered by delhivery. It reached my city 5-6 days before delivery date and now the delivery date crossed but it is not delivered. I talked to amazon customer care more than 4 times still they cannot help. If you cannot deliver a thing then why are you running a company and giving trouble to the customers.
                        Deliver my tv as soon as possible.
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We are sorry for the experience you had with us. Please share the AWB number with us, so that we can look into this and help you out. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

                        Thanks & Regards,
                        Team Delhivery
                        Oct 14, 2019
                        Updated by Raunit Verma
                        I do not know the AWB number but there is only order number and tracking ID which I am sharing with you.

                        Please return to my mobile phone
                        Sir Delivery boy bar bar pick up cancel kar raha hai karne ke bad bolta hai ki flipkart se email karwai ki apko used and damage product received hua hai jab ki filpkart se bat karte hai to wah bol raha hai ki ham email kie hai tab n pick up areng hua hai. sir mera contract number [protected] hai
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                          K
                          Khalid Kasim
                          from Kolkata, West Bengal
                          Oct 12, 2019
                          Resolved
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                          Resolved

                          Address: 5,DEEDAR BUX LANE, 1ST FLOOR KOLKATA-700016, Kolkata, West Bengal, 700016

                          Dear sir/mam,

                          It is really pathetic service i have ever seen in my life nobody is care or concern that delivery which was expected to be done on 07th october 2019 still not done??? I have purchased for my sons birthday that is also gone your 24-48 hour is today going to be end in your website it was showing on 09th it is going to be delivered now automatically it is changed pathetic service seen in my life.

                          I am really unhappy that since 05th october it is lying in dankuni and dankuni is not more than 45 km still not delivered it is going to be a week what service is this??? In 02-03 days international courier is delivered to any country and you can't deliver from dankuni pathetic service.
                          How amazon such a brand has choosen delivery partner when a shipment within state you can't deliver how can you deliver in india ashamed of service
                          Let's be ashamed at least deliver in your commitment previously showing in site 09th oct 2019 now your commitment that to deliver within 24-48 hour which is going to be end today evening. Below your commitment details ashamed with your service i have never seen such pathetic service in my life.

                          Order status
                          ×
                          Tracking id

                          [protected]

                          Order id

                          [protected]

                          In transit
                          In transit

                          Expected date of delivery
                          9 oct 2019, evening
                          Nov 14, 2019
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                          Thanks & Regards,
                          Team Delhivery
                          Plz returns my order
                          My order Clymb men's black running shoes, track no:[protected], order no:SO[protected], has been reached at your location date 7 but still are not dispatch my order...
                          I don't understand... Is any thing wrong ..!!!???
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                            J
                            Jacobi
                            from Ernakulam, Kerala
                            Oct 11, 2019
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                            I ordered a refrigerator from flipkart.
                            On oct 5th, i get a text from flipkart that the package will be delivered on that day..
                            Next i get a message from delhivery that they cannot reach me.
                            So i immediately called back. The guy lied he couldn’t reach my number (But i could call him back on the same)
                            He didn’t identified himself but asked me my address.
                            After i said the address he said they do not have a pickup van for delivering the refrigerator. So it may be delayed and come in the evening or the next day.
                            When it didn’t came till 18:30, i called back and asked if it was still going to be delivered on. They said it wasn’t picked up for delivery and so it will only be delivered tomorrow (6th oct).
                            Then i get a text “customer rescheduled the delivery”
                            Next day, i called them again and they said it will be delivered between 15:00-16:00
                            When the package didn’t arrive till 17:30, i called them again but bo one would pick up the phone.
                            I tried a few times but they won’t pick up my phone.
                            On 7th oct, i sent an email to customer. [protected]@delhivery.com explaining the issue. I got a response on oct 8th from vipin assuring me that it will be delivered within 24 hours.
                            But there was no contact or attempt to deliver.
                            So i replied to vipin on 10th oct, after double the time they assured me and yet there is no response from delhivery customer care or local delivery people.
                            Delhivery customer support has been notified about the posted complaint.
                            Oct 11, 2019
                            Updated by Jacobi
                            Missed to update the AWB[protected]
                            Oct 17, 2019
                            Updated by Jacobi
                            Update on 17th October. The shipment is sitting with Delhivery for 12 days (since Oct 05, 2019) and they don’t even message or call with any updates. So far the only reason they have told me is that don’t have a van to ship it.
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                              N
                              Nungshi jamir
                              from Mumbai, Maharashtra
                              Oct 11, 2019
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                              I ordered Diesel watch but I received pair of fastrack watch so I would like to return as early as possible order date 5/10/2019 received on 11/10/2019/ tracking ID[protected] order ID 7905251.
                              I make the order from the Instagram and even I received a call from the costumer care service from your company for conformation but I got the wrong watch.
                              I[censored] don't do the necessary action I will complain to the senior police and to the lawyer about this online shopping.
                              Delhivery customer support has been notified about the posted complaint.
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                                R
                                Rahul Singhal13
                                from Hyderabad, Telangana
                                Oct 10, 2019
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                                Address: Hyderabad, Andhra Pradesh, 500010

                                My two AJIO ordered items tracking id #[protected] were to be picked up by 28 Sep 2019, it's 10th Oct now and my items is still not picked up. I've been trying to reach them on their customer care number, but that number is always busy. I wrote them 3-4 mails regarding the delay in picking up my order. Everytime I get a standard " apology template" mail from their side.

                                Actually, in total they have attempted 6-7 attempts to pick up my item, but all the attempts were failed. Everytime I'll get a message from their delivery executive that my AJIO items will be picked up the EOD. But everytime when I get a call from their delivery executive, he refuses to come. The reason they are sending out the delivery executive from a place that is 45-50 kms away from my place. I've already informed them about this mishandling through, but as I already told, they don't even the read the mail, they jusy reply you back with their standard template. It;s been 2 weeks now, they didn't even bothered to call me to get this issue close asap. All this could have been avoided, had they read my mail. I've been telling them to assign a delivery executive who is nearest to my area pin code.

                                I'm absolutely sick and tired of chasing them. Please help me, I can't take it anymore.

                                I'm attaching the img of my tracking id, you can see that they are sending a guy who works around pregnapur/bhuvangiri, which are 45-50 kms from my area pin code. And just FYI, my address is completely valid, it's not incomplete like it is said in the tracker.
                                Delhivery customer support has been notified about the posted complaint.
                                Oct 12, 2019
                                Updated by Rahul Singhal13
                                Edit 12Oct 2019:

                                Why no action has been taken till now from consumer complaints?
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                                  saketanandjha
                                  from Aizawl, Mizoram
                                  Oct 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: Ugna colony,Madhubani, Madhubani, Bihar

                                  I had ordered a skybags backpack product of rs 299 from flipkart. The shipment is processed by delhivery and when it reaches it's last destination hub madhubani. The wishmaster or delivery boy fakes the out for delivery notification. And without our response or any delivery action he processed the order as undelivered and customer rejected the order. Even i haven't received any call from delivery boy nor got any notification from flipkart.
                                  The delhivery /ssn logistics at madhubani are faking out for delivery message. I'm really suffering from many loss caused by delhivery madhubani (Mbi). Kindly check this out and take action.
                                  Nov 14, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 10, 2019
                                  Delhivery Customer Care's response
                                  Hi,

                                  We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

                                  Thanks & Regards,
                                  Team Delhivery
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                                    मैं भी चौकीदार
                                    from Mumbai, Maharashtra
                                    Oct 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Laxmisagar Sagar road no.7 gali no.1 near mahajid, Darbhanga, Bihar

                                    I am atma bhushan jha my consignment is reached in destination i. E darbhanga delivery office on[protected] and my expected date of delivery is[protected] but still today i am not received this. And my order no is so[protected] and waybill no is[protected]. It is too delay. Please delivered my consignment today if not then i will complain against your very poor service.
                                    Nov 4, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 04, 2019
                                    Delhivery Customer Care's response
                                    Hi,

                                    Apologies for the inconvenience. We have escalated this to the concerned team and will get this delivered at the earliest.

                                    Thanks
                                    Team Delhivery
                                    Dear sir my self zeeshan I feel fraud by your service staff purchased a mi band on your online side but I got wrong product and I get no any email link about return this my tracking Id no[protected] and order I'd no OD13380 AWB no[protected] so pls help me for this
                                    Zeeshan Saifi's reply, Sep 27, 2019
                                    I got wrong product
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                                      Harsha teja R
                                      from Hyderabad, Telangana
                                      Oct 2, 2019
                                      Resolved
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                                      Address: 600126

                                      I have ordered a lg 7kg fully automatic topload washing machine from flipkart during big billion sale on 29th september 2019. Courier service delhivery was assigned for my order delivery.

                                      I was receiving 'order delivered' message from delhivery., yet still i didn't received my order.
                                      Tracking id:[protected]

                                      Please resolve my issue and rovide me exact location of my order present now.
                                      Nov 4, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2019
                                      Delhivery Customer Care's response
                                      Hi,

                                      We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

                                      Thanks & Regards,
                                      Team Delhivery
                                      Dear sir my self zeeshan I feel fraud by your service staff purchased a mi band on your online side but I got wrong product and I get no any email link about return this my tracking Id no[protected] and order I'd no OD13380
                                      AWB no[protected] so pls help me for this
                                      Amound RS 1799 so pls refund my money on my paytm no [protected]
                                      Zeeshan Saifi's reply, Sep 27, 2019
                                      Zeeshan
                                      Zeeshan Saifi's reply, Sep 27, 2019
                                      Dear

                                      We would like to inform you that your order f

                                      Shipment Details

                                      Order ID : OD13380
                                      Courier Service Company : Delhivery
                                      AWB No. : 109144762630
                                      Your package was sent to : Zeeshan B 69 pappu colony Ghaziabad GHAZIABAD UTTAR PRADESH 201005

                                      Items in Shipment
                                      Product name Quantity Price Discount SubTotal
                                      MI Smart Band 4 & Get TWS Mini EarPod (Free) 1 1799.00 0.00 1799.00
                                      Total 1799.00
                                      I got wrong product pls refund my money on my paytm account 8920077517
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                                        saloni tyagi
                                        from Firozpur, Punjab
                                        Oct 1, 2019
                                        Resolved
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                                        Address: Room no 313 old girls hostel, Kumarhatti solan lado village, Solan, Himachal Pradesh, 173229

                                        Its been 20 days since my parcel was picked up... They are just telling me to wait for 24-48 hrs each time i call their customer care executive... They have been giving me the same excuse since 15 days... I have made complaint at least 5 times even their senior said me that they will ve resolving the matter within 24-48 hrs once but he also did nothing... And above all each time for getting connected to their customer care executive one has to wait for 5-10 minutes... I want you to kindly look into the matter as it has been a great distress to me
                                        My tracking id is :[protected]
                                        Nov 4, 2019
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 04, 2019
                                        Delhivery Customer Care's response
                                        Hi,

                                        We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

                                        Thanks & Regards,
                                        Team Delhivery
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