Delhivery Complaints & Reviews

Hello,

This is with regards to the extremely bad experience with the courier company "delhivery.com". It has been going for a month now and these people are still calling and disturbing me! It started with an order i returned through the company "bluestone" - order #b3w212t8, for which i was refused an acknowledgement receipt. I was later continuously called by this courier firm... Who shouted at me and argued. They finally provided me with the receipt through whatsapp! Since then they have been calling me almost everyday and taking ownership of all my parcels that earlier used to arrive through other courier companies as well!

A furniture from flipkart was delivered broken. Order # od[protected] purchased by user "ambika naha".

I had requested them to reschedule the delivery of this order, as it was past 6pm and i live in an army campus, where no civilian is allowed especially after that time! Not only did they delay the delivery of the order, but also delivered it broken!

A parcel from united polo associtation - nnnnow, was cancelled, even without my permission! Even if i send someone with money to collect a parcel, the courier refuses to deliver it! They arrive any odd time to deliver - sometimes they call at 8pm! Since its not possible for me to go to the gate and receive it at all times, i send some help.in fact, even cancelling this parcel, they are going on calling me!

Every call is strange... The person calls from multiple numbers... Till i pickup.. And then he shouts and argues or talks in a sarcastic manner! I have provided delhivery complaints with most of the phone numbers but this has not yet stopped! One person's name is jivan - he gave the name when my husband, who is out of town now for work, called him to find out whats going on!

I was compelled to cancel all my orders - or reorder them so they could come through another courier. All these courier firms refuse to take customers signatures... If you ask them.. They say not required. However, none of the firms have misbehaved with me this way! There is no other way for me to receive parcels.

On top of that, their website doesnt display updated information about returns or where our item is. If you call them, they block a customers number and in emails they address us as "naha"... The last name! Even after i stopped purchasing parcels.. They are going on calling... I have no idea what to do now!

Incorrect messages are sent - they ask a customer to arrive at a spot to collect the parcel... When they have not yet arrived for the delivery! Sometimes they just send any message... Irrelevant! Would request you to do something about this... As all my parcels are waiting to be delivered or suspended... Because of what they are doing. I dont know what the issue is... I have no idea why companies are also supporting this instead o[censored]sing other couriers.

Thanks & regards,
Mrs. Naha

Delhivery tracking number[protected]

This item has not been moving according to the tracking information since 7th of August. I have called their customer support many times but have not received a satisfactory response either. I am very very frustrated with Delhivery. This order was placed from MoviesKart, and according to their website they promise to ship the CD the very next day. However, clearly someone is lying about this promise and it is very sad.

What can be done??

I had to get a shipment through delhivery with awb no[protected] & the courier guy who attempted the delivery was very rude & arrogant he didn't even know the roads of delhi he didnt made any efforts to find the address & submitted the shipment back to delhivery office. I have escalated the issue support team and they are even lazy to address it

Dear sir,
I'm very disappointed that my order from medlife has been returned without any intimidation or confirmation.
My order id=or0955pt-008a
Tracking id=[protected] was ordered on 06.08.19. I straight away received a message on 10.08.19 asking me to collect the order from the courier at nayabazar, jorethang, sikkim without any calls. When i went there they rudely sent me back saying that they would deliver at our address.
Unfortunately, found my order returned on 14.08.19 without any intimidation or confirmation when i tracked down my order.
The order consists of medicines of my 80 year old father, and now he is facing some genuine problem.
Your counter part at nayabazar, jorethang, sikkim has to undergo some correctional measures. You can enquire on other cases also for confirmation.
Yours sincerely,
Kedar kumar pradhan,
Jorethang, sikkim

I have ordered a product from club factory and these people. Are so careless that they are not uploading anh information on the website. I cannot track. The same information is been shown again ans again
Such rubbish service. I'll call consumer complaint people to punish you for these. You people are disgusting. Tell me where my order is. You are not recieving my calls as well. I have called on delhivery customer care number 100 times but they haven't attended my call.

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 05th aug 2019 and get the refund. The price of the cloth is s. Please return my money. Make sure that the cloth price 539 money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast
Order id:sh19759

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 20th october 2017 and get the refund. The price of the cloth is 425rs. Please return my money. Make sure that the money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast

I have ordered 3 products on 8 july and the estimated delivery was on 26 july but after tracking it showing that the product is at custom for clearance since 18 july.
My tracking no is[protected]. There is no update of my product. Am i getting my products or not? And what is the reason behind delaying the product and please update tha tracking

Delivery boy did not pick my order today. He did not even contact me and i don't even had his phone number. Later i received a message that he was unable to pick up my order in which his phone number was mentioned. When i tried to contact him, it was switched off.

Awb[protected]

I want you to look into this matter. You should give working delivery boy's phone number

AWB no[protected]
I have already paid through delhivery payments site and it shows payments received but when the courier boy came to deliver the product he told that in his system it is not mentioned that payment has been done and he did not gave me my percel. I am also contact delhivery customer care, they told that this problem is solved within 2-3 hours and I will get my product but now more than 24 hours has been passed and still I am not getting my product.
Kindly take serious actions against Delhivery Courier Service.

Hi,

The delhivery courier franchisee for th district of lakhimpur, assam for pin code 787001, declines from any kind of cashless transactions for any cod orders, and this has been their status since the inception of the franchisee. Inspite of repeated requests for arranging necessary facilities for cashless transactions, they purely decline to do that. This has led to severe hardship for customers like me. At this juncture, when the government of india itself is making mandatory for cashless transactions, it is disheartening to see, the franchisee of delhivery is openly promoting cash transactions. Therefore, it is requested to take necessary actions to solve this issue, otherwise, we would not be left any options other than filing a legal complaint.

Regards,
D. Paul
Email id :- moina. [protected]@gmail.com

I have bought smart watch costing 1399, but this dealsoffer site and delhivery courier people delivered me fake product which is not at all working... Please repay take action against the company and please pay back my money. Please take a strong action on this type of fake sites.

Site:dealsoffer.com
Known as offerhub
Logistics partner: delhivery

Order number da03926
Product: lem7 4g lte gps watch phone with 2g+16g

Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. So that i called fraud fellows..

See you fraud guys not deliver my shipment to my home.. Why you taking my shipment??? This is worst and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time.

Hello kapde.com: i have received your wrong parcel instead of karishma kapoor white kuriti 14 i received purple colour old saree from radha creations so i requested to u refund in my account of rs: 545 i paid for it & it came from by smartship delivery radhacreations u please transfer in my bank account of rs 545: & u please send courier partner for returning back the parcel now as fast as possible now ok:

Thanks:

Order no this is :- 37287:

Tracking no:-[protected]

Tracking id/order id[protected]/2902310 has not yet delivered. Today was the expected date but they are so careless to deliver it on time. I ask the delhivery logistics to deliver my product as soon as possible and don't delay it. And please don't be late. How can you be so careless about the delivery. It must be on time and try to deliver it as fast as possible.

Had a concern regarding one of cash on delivery on 10th july 2019 by delhivery order with tracking id[protected] and order id lc-19-1818.

Rs.2499 collected and i was not allowed to open the package and now the package with item delivered was just fake. Instead of fusion5 tablet, it was just cheap quality pair of wrist watch.

I contacted delhivery customer service to stop the payment to seller but the contact center personnel denied.

Please help and co operate to stop payment to seller for the above mentioned order.

I ordered a motherboard frommd computers on 28 june and it was shipped on the same day from there end through delhivery. But as of today 9 july its still not been delivered to me by delhivery when the delivery date given was 7 july by them. Please look at the matter asap. As its a prepaid order i'm feeling worried about losing it because of them.
Tracking id[protected]
Order id 14219966

I sent an item containing food(pickle) through delhivery services on 15th june it should be delivered by 19th june and I'm calling them from last 15days no proper response from customer care executes, wleverytime they are saying 24-48 hours and now its became more than 18days not yet delivered they dont know exact where is my item is I'm adding my shipment id

I got this msg from delhivery courier service, our executive ([protected]) was unable to deliver your clubfactory package with awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljweawpwqlqgpmbxlzwc.

It is second time they said lime excuse again, they contact me and they want to me in their office to collect my stuff, one of my earlier order returned because of their lazziness, they dont have time to deliver in home, they ask me to come at office, or town, if you guys cant deliver in homes, why you make contracts with online shopping companies? Please be customer friendly atleast..

Arun
Nilambur
Malappuram dt
Kerala

Two weeks before i ordered some products through amazon app. They sent the product through Delhivery Courier service But till now in didn't get my product . They are purposefully delaying the delivery by saying some silly reasons like "forgot to take the product", "vehicle is breakdown" etc.

Could you please take necessary action against this and help me?

Tracking ID:[protected]