Delhivery Complaints & Reviews

I had to get a shipment through delhivery with awb no[protected] & the courier guy who attempted the delivery was very rude & arrogant he didn't even know the roads of delhi he didnt made any efforts to find the address & submitted the shipment back to delhivery office. I have escalated the issue support team and they are even lazy to address it

+1 photos

Sep 19, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Delhivery Customer Care's response Hi, We feel bad to inform you that due to unforeseen circumstances your order has been returned to the seller. Request you to please contact the merchant for further assistance.
Thanks.

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Šùmít Kúmâř

from Noida, Uttar Pradesh

Aug 19, 2019

Please i m from air force station hindon karehera calony. Its my humble request for you to change my phone and refund my money . This delivery is fake and yiu cheat me . you have one option is change my product and and refund my money and this horrible you cheat everyone .. i have one option i complaint against you in police station .

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Avinash S Jangde

from Mathura, Uttar Pradesh

Aug 27, 2019

Other products have been sent instead of the product I ordered.

Order no.13719

they are not delivering my shipment - Comment #3520331 - Image #0

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Address: Jorethang, South Sikkim, East Sikkim, Sikkim, 737121

Dear sir,
I'm very disappointed that my order from medlife has been returned without any intimidation or confirmation.
My order id=or0955pt-008a
Tracking id=[protected] was ordered on 06.08.19. I straight away received a message on 10.08.19 asking me to collect the order from the courier at nayabazar, jorethang, sikkim without any calls. When i went there they rudely sent me back saying that they would deliver at our address.
Unfortunately, found my order returned on 14.08.19 without any intimidation or confirmation when i tracked down my order.
The order consists of medicines of my 80 year old father, and now he is facing some genuine problem.
Your counter part at nayabazar, jorethang, sikkim has to undergo some correctional measures. You can enquire on other cases also for confirmation.
Yours sincerely,
Kedar kumar pradhan,
Jorethang, sikkim

Sep 19, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Delhivery Customer Care's response Hi,

We are sorry for the experience you had with us. As per the update, your shipment is out for delivery and will be delivered soon.

Thanks & Regards,
Team Delhivery

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Address: Satna, Madhya Pradesh, 485001

I have ordered a product from club factory and these people. Are so careless that they are not uploading anh information on the website. I cannot track. The same information is been shown again ans again
Such rubbish service. I'll call consumer complaint people to punish you for these. You people are disgusting. Tell me where my order is. You are not recieving my calls as well. I have called on delhivery customer care number 100 times but they haven't attended my call.

Delhivery customer support has been notified about the posted complaint.

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Address: No.351 Lloyd's road, Chennai, Chennai, Tamil Nadu, 600004

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 05th aug 2019 and get the refund. The price of the cloth is s. Please return my money. Make sure that the cloth price 539 money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast
Order id:sh19759

Delhivery customer support has been notified about the posted complaint.

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Mownesh Mohan

from Bengaluru, Karnataka

Aug 19, 2019

I ordered wirless headphone but you courier baldy waste useless headphone I want to return it back now please cooperate on this ok

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Mownesh Mohan's reply, Aug 12, 2019

Very bad products

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Address: No.351 Lloyd's road, Chennai, Chennai, Tamil Nadu, 600004

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before 20th october 2017 and get the refund. The price of the cloth is 425rs. Please return my money. Make sure that the money as refund must handover to me and not in credit note or in any wallet.. Please return my money fast

Sep 9, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Address: 764021

I have ordered 3 products on 8 july and the estimated delivery was on 26 july but after tracking it showing that the product is at custom for clearance since 18 july.
My tracking no is[protected]. There is no update of my product. Am i getting my products or not? And what is the reason behind delaying the product and please update tha tracking

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Abhi Shake

from Hyderabad, Telangana

Aug 6, 2019

Need refund of amount by taking product while return or need the product which were mentioned

regarding delay of product - Comment #3505458 - Image #0

regarding delay of product - Comment #3505458 - Image #1

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Delivery boy did not pick my order today. He did not even contact me and i don't even had his phone number. Later i received a message that he was unable to pick up my order in which his phone number was mentioned. When i tried to contact him, it was switched off.

Awb[protected]

I want you to look into this matter. You should give working delivery boy's phone number

Aug 29, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Delhivery Customer Care's response Hi,

Apologies for the inconvenience. We have escalated this to the concerned team. Hope your shipment has been picked.

Thanks & Regards,
Team Delhivery

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Address: 783101

AWB no[protected]
I have already paid through delhivery payments site and it shows payments received but when the courier boy came to deliver the product he told that in his system it is not mentioned that payment has been done and he did not gave me my percel. I am also contact delhivery customer care, they told that this problem is solved within 2-3 hours and I will get my product but now more than 24 hours has been passed and still I am not getting my product.
Kindly take serious actions against Delhivery Courier Service.

+1 photos

Aug 31, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

Delhivery Customer Care's response Hi,

Apologies for the inconvenience. We have escalated this to the concerned team and will get this delivered as soon as possible.

Thanks
Team Delhivery

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Address: Lakhimpur, Assam, 787001

Hi,

The delhivery courier franchisee for th district of lakhimpur, assam for pin code 787001, declines from any kind of cashless transactions for any cod orders, and this has been their status since the inception of the franchisee. Inspite of repeated requests for arranging necessary facilities for cashless transactions, they purely decline to do that. This has led to severe hardship for customers like me. At this juncture, when the government of india itself is making mandatory for cashless transactions, it is disheartening to see, the franchisee of delhivery is openly promoting cash transactions. Therefore, it is requested to take necessary actions to solve this issue, otherwise, we would not be left any options other than filing a legal complaint.

Regards,
D. Paul
Email id :- moina. [protected]@gmail.com

Delhivery customer support has been notified about the posted complaint.

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Address: New Delhi, Nalgonda, Andhra Pradesh, 508211

I have bought smart watch costing 1399, but this dealsoffer site and delhivery courier people delivered me fake product which is not at all working... Please repay take action against the company and please pay back my money. Please take a strong action on this type of fake sites.

Site:dealsoffer.com
Known as offerhub
Logistics partner: delhivery

Order number da03926
Product: lem7 4g lte gps watch phone with 2g+16g

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Address: Vaniputthur, Erode, Tamil Nadu, 638506

Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. So that i called fraud fellows..

See you fraud guys not deliver my shipment to my home.. Why you taking my shipment??? This is worst and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time.

Aug 22, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Jul 18, 2019

Updated by Giii Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. so that I called fraud fellows..

See you fraud guys not deliver my shipment to my home.. why you taking my shipment??? This is WORST and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time.

Reference
AWB[protected]
AWB[protected]

Verified Support

Jul 19, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Address: A-3 Green Field Opposite GramPanchayat Tito Waddo Nerul Condolim North Bardez Goa, 403114

Hello kapde.com: i have received your wrong parcel instead of karishma kapoor white kuriti 14 i received purple colour old saree from radha creations so i requested to u refund in my account of rs: 545 i paid for it & it came from by smartship delivery radhacreations u please transfer in my bank account of rs 545: & u please send courier partner for returning back the parcel now as fast as possible now ok:

Thanks:

Order no this is :- 37287:

Tracking no:-[protected]

Aug 18, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Address: Unit A, 1st Floor, Spaces & More Business Park @ Bio Diversity, Plot No. 48 & 49, Lumbini Layout, Gachibowli, Hyderabad - 500032, Hyderabad, Telangana, 500032

Tracking id/order id[protected]/2902310 has not yet delivered. Today was the expected date but they are so careless to deliver it on time. I ask the delhivery logistics to deliver my product as soon as possible and don't delay it. And please don't be late. How can you be so careless about the delivery. It must be on time and try to deliver it as fast as possible.

Jul 12, 2019

Complaint marked as Resolved

Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Mohani Singh

from Mumbai, Maharashtra

Jul 16, 2019

I have ordered the Mrs cleaner super cleaners hsn#३४०२ on date 26.6.19 invoice no zipd139914. That is delivered today 10.7.19.i found product delivered to me not authenticate product. Because I have ordered lotion. But weight is 5 gram.

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Address: 187, 9th Cross, Binnmangala 1st Stage, Near Indiranagar Metro Station, Opposite - Raghavendra Matha, Bangalore - 560038, 560049

Had a concern regarding one of cash on delivery on 10th july 2019 by delhivery order with tracking id[protected] and order id lc-19-1818.

Rs.2499 collected and i was not allowed to open the package and now the package with item delivered was just fake. Instead of fusion5 tablet, it was just cheap quality pair of wrist watch.

I contacted delhivery customer service to stop the payment to seller but the contact center personnel denied.

Please help and co operate to stop payment to seller for the above mentioned order.

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

Jul 17, 2019

Updated by Om Subedi I could not find the contact for the merchant and I requested to hold the cash to be paid by courier to my merchant. They did not co-operate when I informed them I was scammed.
I received a call from seller minshop.com about the wrong product delivery and assured replacement and soon I will be contacted for reverse pick up but nothing such happened.
I tried contacting the same[protected] but no success. Help me out please.

Jul 26, 2019

Updated by Om Subedi You guys are so called delivery partners never help customers in resolving issues. I have asked you guys to hold the payment for merchant even immediate after delivery of my cash on delivery order but there was denial from your courier rather than being supportive. Now you guys are cooking up own stories. Find minshop.in payment account and provide details here so we can start the legal case.

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Address: Jyotikuchi,jyotisree nagar,bhagawat dham,byelane-2, do, Kamrup Metropolitan, Assam, 781040

I ordered a motherboard frommd computers on 28 june and it was shipped on the same day from there end through delhivery. But as of today 9 july its still not been delivered to me by delhivery when the delivery date given was 7 july by them. Please look at the matter asap. As its a prepaid order i'm feeling worried about losing it because of them.
Tracking id[protected]
Order id 14219966

+1 photos

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

Jul 09, 2019

Updated by rjs1234 Delhivery courier didn't contact me regarding my shipment rather i had to go all the way to there office to collect it.very disappointing service from there end.

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Address: Khammam, Andhra Pradesh, 507101

I sent an item containing food(pickle) through delhivery services on 15th june it should be delivered by 19th june and I'm calling them from last 15days no proper response from customer care executes, wleverytime they are saying 24-48 hours and now its became more than 18days not yet delivered they dont know exact where is my item is I'm adding my shipment id

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Oct 5, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

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sanjk

Jul 15, 2019

I have received a product powerbank capacity 3.7V/32000mAh along with i7 wireless earphone from RADIANTINTERNATIONAL EXPRESS
AWB[protected].
But this product has disappointed me, as the powerbank is not getting charged nor charging my phone. I have purchased this on COD, Please replace the product or refund my money .It is worth 900 Rs.

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I got this msg from delhivery courier service, our executive ([protected]) was unable to deliver your clubfactory package with awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljweawpwqlqgpmbxlzwc.

It is second time they said lime excuse again, they contact me and they want to me in their office to collect my stuff, one of my earlier order returned because of their lazziness, they dont have time to deliver in home, they ask me to come at office, or town, if you guys cant deliver in homes, why you make contracts with online shopping companies? Please be customer friendly atleast..

Arun
Nilambur
Malappuram dt
Kerala

Jul 30, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Two weeks before i ordered some products through amazon app. They sent the product through Delhivery Courier service But till now in didn't get my product . They are purposefully delaying the delivery by saying some silly reasons like "forgot to take the product", "vehicle is breakdown" etc.

Could you please take necessary action against this and help me?

Tracking ID:[protected]

Jul 15, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

Jun 14, 2019

Updated by sukesh5687 Hello,

It is not yet delivered to me. Dou you have any ETA for the delivery?

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Apurva Dani

from Mumbai, Maharashtra

Jun 13, 2019

Total call logs made by me to delhivery customer care no reply from there side.

ordered product not delivered, purposefully delaying the delivery. - Comment #3456946 - Image #0

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Delhivery customer service is pathetic they dont even bother ro receive your call.After 20 attempts finally they received my call i told them to pick my order on specific date they said yes for rescheduling the order on the same day again i called them 15 times then they received my call i have told them they are supposed to pick my order today they said that my phone number was wrong that is why they cant pick my order really bad service...

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The delivery person came on 2nd of June and picked up my BOAT bluetooth speaker.
I gave him my speaker, and then he came back in 2 hours asking for charger, which i gave.
He didn't give me any receipt of this.
Later on he called saying he needs the bill and would come to take the bill. I said ok, please come on Wednesday.
But the person did not come and neither is he picking up calls. He also marked my pickup as cancelled. This person still has my speaker and charger.
His number is :- [protected]
I complained to the Delhivery team but there is no response. They just said they are looking into this with ref number- 315326

My invoice ID is : AWB[protected]

Jul 14, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

Thanks & Regards,
Team Delhivery

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Shifna

from Mumbai, Maharashtra

Jun 16, 2019

My return product didn't take .nobody called me and I want to get the refund as early as possible.i gave this complaint on Jun 4.when I am called in the customer care always telling within 24 hours time.but I want to get my monetly.

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Atso Chasie

from Mumbai, Maharashtra

Jun 16, 2019

The delhivery services at kohima is too unprofessional...information to the costumer was never provided.Delivery is also often delayed.The costumer services at the main office would always provide unnecessary excuses .

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 177

they are not delivering my shipment

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order returned without calls or confirmation

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no update on my product

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return and refund my amount

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unwanted cloth received refund my money

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regarding delay of product

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regarding pickup of my order

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regarding payments

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cash only transactions for cod orders, no use of swipe machine forcefully

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fake product smart watch

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worst service and fraud service

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37287

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1320621425164/2902310 has not yet delivered

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wrong items delivered

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no information regarding my delivery.

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delivery services

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lazy home delivery persons

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ordered product not delivered, purposefully delaying the delivery.

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customer service

fraudulent pickup- scam

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