[Resolved]  Delhivery — Delay, misbehavior and no invoice and tracking id is provided

Address:

indirapuram

Hi,
I want to register a complaint I have to send viechle to jaunpur and I book that service from your customer executive ujjwal sawarn so the pick up was door to door he called the picked up guy at 4th July 2021 3.14 pm the pick-up guy had to ask extra for petrol in order to reach the warehouse Rs 150. so I provided that but this talk did not happen earlier so he told me that it would hardly take 4 days to deliver. and told me that my package has shipped from the destination but did not provide any details or tacking no. but it was mention that it will be provided to me. till now no issue but after 4 days when I asked about the update, he told me that your shipment is packing and will be soon delivered so I asked till when please provide me a time or date he said maximum it would take Sunday, after asking for an update he started misbehaving and provided me a screenshot of an unknown consignment with no information of my package and told me invoice will not be provided by us nor tracking id.
this is a very dishearted feeling for a customer kindly looks into my complaint I am MBA and heard a lot about delivery customer handling this types of behavior indirectly hindering your brand. being a customer I do not accept this type of misbehavior from your executives