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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 52

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S
Sanyamm
from Delhi, Delhi
Aug 5, 2022
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Website: Delhivery

I booked a courier from Delhivery. I made the payment but never received confirmation or tracking ID. Also I can’t see any refund option or customer care to connect.
+1 photos
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    V
    VishnupareekVP
    from Mumbai, Maharashtra
    Aug 5, 2022
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    Address: 20/585, Ashok sizing near bhonemal ichalkarnji

    Parcel already delivered to customer and the cash of ₹23060- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a false RTO. We demand a strict action against the delivery person who has intentionally committed this fraud and also remittance of the cash which was collected by him along with the reimbursement of the false RTO charges which have been levied
    Thanks And Regards
    MOONWALK FASHION
    [protected]
    Delhivery customer support has been notified about the posted complaint.
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      F
      food maker at home
      Aug 4, 2022
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      I'm bulbul Mishra and I live in Sinnar nashik Maharashtra. I ordered tata1mg product. delivery boy Ne order lete Samay natak Kiya aur paise Bhi Jyada mang raha tha aur mein handicap hu tobhi usne parking Mein Bulaya aur Mujhe Mera parcel Ghar Tak bhi nahin pahunchaya isiliye Mein Uske bare mein complaint karna chahti hun.
      Delhivery customer support has been notified about the posted complaint.
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        J
        Jaishree saxena
        from Bareilly, Uttar Pradesh
        Aug 4, 2022
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        Address: Model town

        Mere international order ka koi pata nahi ye chor logo ne bilash pur me daba k rakha hai na to koi support number na koi jaankari mil rahi hai bad delivery date next day next day bad rahi hai ple mera order mujhe dilwa de
        Delhivery customer support has been notified about the posted complaint.
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          J
          jcr91
          from Mumbai, Maharashtra
          Aug 4, 2022
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          Address: 1/869 Anna Salai, Ricemill road, Medavakkam, Near Saravana Automobile Shop

          I tracking No. for Delhivery courier.[protected]
          Delhivery customer support has been notified about the posted complaint.
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            D
            Deepthi Peesapati
            from Hyderabad, Andhra Pradesh
            Aug 4, 2022
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            Website: www,delhivery.com

            I have order a product form an Instrgram page which was shipped through Delhivery on 20th July 2022 with Tracking ID [protected].

            The Product was to be delivered by 25th July, 2022. Upon raising an issue i got a customary email from delhivery customer care saying sorry for the delay.

            Nothing happened after that till date and my package is not yet delivered. none of my concerns are being answered by the Delhivery Customer Care.

            The tracking details are being updated saying that there will delay due to bad weather conditions. I really dont understand what bad weather is existing in my area.

            The customer care is the worst and we cannot reach to them through other means except for raising an issue on their website which will never be addressed.

            Help me to get the package delivered or get me refund of the original amount plus compensation for handling the issue in the worst way possible.
            Delhivery customer support has been notified about the posted complaint.
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              S
              sspl2022
              from Pondicherry, Puducherry
              Aug 3, 2022
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              Negative Miles not able to book orders

              Address: No.28, Carpenter Street, Nellitope, Puducherry

              Client name
              Login name for cl-panel.
              BIOOPTICURE FRANCHISE
              Waybill Prefix
              140390
              Wallet Provider
              DEL-MILES

              My wallet balance says Miles (Current Balance) in Negative (-) 353.38 Miles, Not able to book any consignment But as per our account records, it should be positive (+) 154.34 Miles

              Our earlier tickets has been closed with out resolving the issue
              Ticket ID:...
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              P
              Prachi Singh 9323
              from Thane, Maharashtra
              Aug 3, 2022
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              AWB[protected]

              My parcel is stuck in RTO.
              From June 20th.
              I am following up from last one month.
              Pathetic service
              Return my package
              Delhivery customer support has been notified about the posted complaint.
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                D
                Deepika Jayakumar
                from Chennai, Tamil Nadu
                Aug 3, 2022
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                On delivery, the delivery agent asked for OTP but we didnt get any OTP so he asked for ID proof to confirm, we gave aadhar card and he took photocopy of it and gave the package

                Is this the perferred way - to take photocopy and how to make sure that the data is safe with them?
                Delhivery customer support has been notified about the posted complaint.
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                  R
                  Rrrpk
                  from Mumbai, Maharashtra
                  Aug 3, 2022
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                  Address: Headquarters, Plot 5, Sector 44, Gurugram, Haryana - 122002

                  The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery according to THEIR convenience, they will send it back. During delivery, the person shoved the product in my house without handling properly.
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    Shubham K\\
                    Aug 3, 2022
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                    I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.

                    following is information about parcel.
                    Order ID: TNT1X65Q[protected]
                    Waybill:[protected]
                    +2 photos
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                      S
                      Shilphaat
                      Aug 2, 2022
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                      Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
                      Website: www.delhivery.com/support

                      Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied.
                      Delhivery customer support has been notified about the posted complaint.
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                        J
                        Jinjilla20473
                        Aug 2, 2022
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                        Happened on 20th July, 2022

                        Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

                        The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

                        AWB [protected]
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                          K
                          KrishnaPL4565
                          Aug 2, 2022
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                          Resolved

                          The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
                          and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also .
                          Aug 3, 2022
                          Complaint marked as Resolved 
                          refunded
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            shivani2512
                            Aug 2, 2022
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                            Address: bangalore

                            Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
                            AWB[protected] is reached or not.
                            Delhivery customer support has been notified about the posted complaint.
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                              G
                              Gurpinder Singh 22
                              from Batala, Punjab
                              Aug 1, 2022
                              Resolved
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                              Resolved

                              Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery
                              The above mentioned message send me by delhivery but my debit amount is not refund till date. My debit amount is 1211/- as on 20 July 22.
                              Aug 14, 2022
                              Complaint marked as Resolved 
                              Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
                              Delhivery customer support has been notified about the posted complaint.
                              Transaction image

                              Payment refund - Comment #4032468 - Image #0
                              Transaction detail

                              Payment refund - Comment #4032469 - Image #0
                              Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
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                                A
                                Adnana
                                from Bengaluru, Karnataka
                                Aug 1, 2022
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                                Website: Delhivery.com

                                AWB #[protected]
                                company after paying the amount
                                person came for pickup
                                Delhivery is not refunding my amount

                                kindly refund our amount
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  Drtahir
                                  from Srinagar, Jammu and Kashmir
                                  Aug 1, 2022
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                                  Address: Batamallo
                                  Website: None

                                  Delhivery office not delivering my order and saying self pickup
                                  From 5 days order is in office rainawari srinagar
                                  So arrogant so rude so ridiculous
                                  EY[protected]
                                  Prepaid order already paid
                                  Delhivery customer support has been notified about the posted complaint.
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                                    G
                                    Gorababu123
                                    from Gurgaon, Haryana
                                    Aug 1, 2022
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                                    My C No is [protected] for medicines to be delivered to Bhiwadi, Rajasthan, Pin code 301019 . The package had reached Bilaspur in Haryana from Delhi to be further shipped to Bhiwadi but it has been sent to Thane, Maharashtra . Are the handlers there illiterate or just careless ? As this is medicine it's delay s harmful to my health but Delhivery just says expect delay !! if this is the service they provide and get aay scot free something needs to be done .
                                    Delhivery customer support has been notified about the posted complaint.
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                                      A
                                      Abhinav Butani
                                      Jul 31, 2022
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                                      [protected]
                                      [protected]
                                      [protected]
                                      Delhivery customer support has been notified about the posted complaint.
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