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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 55

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N
nandini_kasera
Jul 16, 2022
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Address: Guwahati

I had booked a courier from Udaipur to be delivered at my home in Guwahati on 1st July 2022 and was supposed to be delivered on 9th July 2022. I had my college formals and few gifts in the package for my family. When we enquired about the same on 11th July 2022 with Delhivery, they informed it has been misplaced (even when the courier had been scanned in Guwahati on 9th July 2022). Filing complaint has not helped and its a mental torture. Such is sheer negligence when in this time of digitization locating a courier box even after a week is not possible.

Tracking ID:[protected]

Real poor service and customer grievance.

Expecting my courier to be located and delivered at the earliest.
+1 photos
Jul 17, 2022
Complaint marked as Resolved 
This morning received the call from local team that the courier has been located and by mid day it was delivered at the intended address.
Delhivery customer support has been notified about the posted complaint.
Issue was immediately addressed and resolved.
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    A
    Ashif Varsi
    from Laksar, Uttarakhand
    Jul 16, 2022
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    Address: *Express deals Mumbai* kandiwali west mahavir nagar near Raj garden Maharashtra

    I ordered an iphone which was delivered to me today and after contacting to the concerned they said that we are raising a email for pickup, and delhivery is an partner with those seller, and the ammount was nearly 19000 in COD ..I didn't getting any response from the seller . Tracking Id no is[protected]...
    And the seller contact no.is-[protected]

    Please proceed further...
    Delhivery customer support has been notified about the posted complaint.
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      Ashif Varsi
      from Laksar, Uttarakhand
      Jul 16, 2022
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      Address: *Express deals Mumbai* kandiwali west mahavir nagar near Raj garden Maharashtra

      I ordered an iphone which was delivered to me today and after contacting to the concerned they said that we are raising a email for pickup, and delhivery is an partner with those seller, and the ammount was nearly 19000 in COD ..I didn't getting any response from the seller . Tracking Id no is[protected]...

      Please proceed further...
      Delhivery customer support has been notified about the posted complaint.
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        P
        pritam2323
        from Kolkata, West Bengal
        Jul 16, 2022
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        My percel not delivered yet. Estimated date changing again and again. No update since 11 July. No help from Customer Care. If I miss the warranty of the product, Delhivery will be responsible.
        Delhivery customer support has been notified about the posted complaint.
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          S
          samysmarty
          from Vepagunta, Andhra Pradesh
          Jul 16, 2022
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          My package was to be delivered on 12th but it reached the final destination on 13th. Today is the 16th & till date my package has not been delivered. I placed multiple requests as I have an emergency situation and want that package delivered immediately. There was no response from the team. They're sitting ducks keeping my package at the location and not delivering.
          Delhivery customer support has been notified about the posted complaint.
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            A
            AnuragBBbb
            from Khordha, Odisha
            Jul 16, 2022
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            Address: VIM-749 Sailashreevihar, Near D.A.V public school Chandrasekharpur BBSR ODISHA

            Awb [protected]
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              C
              Chaitug
              from Hyderabad, Telangana
              Jul 15, 2022
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              [protected] tracking id.. reached Hyderabad office on July 1st. Initial date of delivery is 7th July and from then every single day, the estimated delivery date gets updated.

              Similar case with another package too!
              +2 photos
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                P
                prachi madan
                Jul 15, 2022
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                I had requested for a courier to be shipped from Gurgaon to Delhi on 7th July. Estimated delivery date was 9th July but it was not delivered on time so I had to cancel my request. The package has not been returned yet. It has some important documents which I need on an urgent basis and there is no response from Delhivery team.
                Delhivery customer support has been notified about the posted complaint.
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                  Wasim Pirzada
                  Jul 15, 2022
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                  Please provide information about my package that was supposed to be delivered on 9th June 2022. Every day it shows delayed and the date of delivery gets pushed for no reason.

                  There are two packages that I am awaiting (Tracking Ids:[protected] and[protected].

                  Please get these delivered as soon as possible!
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    soooonia
                    Jul 15, 2022
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                    Address: Kolkatty

                    My parcel still not received but delhivery tracking says it’s delivered how’s that possible I have not received any call or otp on behalf of delivery side.please tell me what’s going on.I have prepaid order Already I am given 1419 rs but order still not received, my way bill no[protected], please reply
                    Delhivery customer support has been notified about the posted complaint.
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                      soooonia
                      Jul 15, 2022
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                      Address: Kolkata

                      My order still not received but your side showing delivered.It’s a prepaid order 1419 rs.please solve this issue on urgent bases.
                      Delhivery customer support has been notified about the posted complaint.
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                        P
                        PRAVEEN Kumar8
                        Jul 14, 2022
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                        To Delhivery,
                        I have ordered some medicine and on the Apollo 247 pharmacy app and on today I received some calls from courier delivery boy and when I asked for home delivery first he refused by saying that i have to go to his given address and take the courier myself, and when I asked him that for home delivery he started missbehaving and continuously abused me wrong words again and again then, when I dropped the call, he was aggressively abusing on call and continuously making calls to me.
                        And this is really a very bad thing I heard by the courier delivery man. I want you to take this matter seriously and do some very strick action to teach him to his words .
                        I have placed more than 20+ order of medicine from you & many a sites and apps but this type of humilation never felt the abusal by courier man. I have 2 old aged parents in home far away at my home town for them I have to order medicine online, if this type of things happens to me how could I trust any and place order .

                        IT'S NOW YOUR DUTY TO TAKE CARE THIS MATTER SERIOUSLY AND STRICT ACTION ON THE DELIVERY BOY.

                        You can check the call recording of the delivery man for better actions.
                        And order details mentioned below:

                        Order Number- #[protected].
                        Tracing is - AWB[protected].
                        Name of the delivery boy - Ritik.
                        Delhivery customer support has been notified about the posted complaint.
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                          Keeethana
                          from Hyderabad, Telangana
                          Jul 14, 2022
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                          My parcel is supposed to be delivered 4 days back but is being delayed, the parcel is in Hyderabad itself and the website is not being updated since 2 days
                          Please make sure to deliver it asap
                          They are the books using which I have to prepare for my medical pg entrance
                          My preparation is being delayed please look into it
                          +2 photos
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                            Gaurav0216
                            from Hyderabad, Telangana
                            Jul 14, 2022
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                            I booked a parcel one month ago. But, till now i haven't received any update about it's whereabouts. They are not even giving any proper reply after raising a ticket. I have never faced such disappointing service.
                            Delhivery customer support has been notified about the posted complaint.
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                              P
                              Poojak94
                              Jul 13, 2022
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                              [protected] This is my tracking id. I placed an order from zara on 6th of july and it reached the location on 9th of June. It’s a prepaid parcel of₹5200. It’s in the city since 5 days and they are not delivering the parcel. It’s the worst and pathetic courier service. Even after raising multiple queries they don’t reply. No calls nothing. Don’t know where to contact. They are frauds and thieves. Have read multiple complaints against them. Strict action should be taken. Arrest ceo too for such a fraud company.
                              +2 photos
                              Delhivery customer support has been notified about the posted complaint.
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                                Tanvitannu
                                from Hilsa, Bihar
                                Jul 13, 2022
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                                First i placed 2 orders one for Orissa and other for Maharashtra. Their team exchange the barcode. So for this i have to reorder again. Below are the awb number. Their team has promised me to refund vut now they are not responding
                                WBN[protected]/[protected]
                                WBN[protected]/[protected]

                                The other they sent meesho order on my order. Package is still with me. The delivered order is of meesho. Their executive are illiterate barcodes are placed still they out wrong label

                                WBN[protected]

                                I want resolution they are ignoring my emails. Pathetic company
                                Delhivery customer support has been notified about the posted complaint.
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                                  B
                                  Barsha Saikia
                                  Jul 12, 2022
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                                  I had delivered my package through delhivery on 5th of july from Bangalore
                                  Order details - AWB[protected]
                                  Order ID: T165U695U477B727M4
                                  I received a package on 11th of july, i received a wrong box with my AWB number stuck on it. The box is not mine. They exchanged my package with someone else. My package had to and from addresses written on it. It had name and phone numbers as well. I have been mailing them since yesterday but no proper response. They asked me for a picture of my package, i didnt click a picture before sending. Why should i? I sent them a picture of the wrong package that i recieved. I requested a call from them.. but I didn’t get any response. Kindly look into this matter.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    V
                                    Vivek Shadija
                                    from Rajkot, Gujarat
                                    Jul 12, 2022
                                    Resolved
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                                    Resolved

                                    I made a new order on Delhivery Direct website.
                                    After entering all details I choose payment method as Paytm UPI.
                                    I paid but it is not reflected on their website.
                                    Money is deducted but payment status is pending on their website.\

                                    Delhivery order ID: T1657OA6329T89O302

                                    UPI reference No:[protected]
                                    +2 photos
                                    Jul 20, 2022
                                    Complaint marked as Resolved 
                                    The order was confirmed after 2 days on Delhivery but I had already sent the documents by another courier company So I cancelled the order and after 5 days I got the refund
                                    Delhivery customer support has been notified about the posted complaint.
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                                      A
                                      Abhishek Baronia
                                      Jul 12, 2022
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                                      Payment was deducted via Paytm when delhivery sent me the payment link.
                                      But the payment was not received by delhivery's end.

                                      Also there is no customer case number or any ticket-raising system as well on the delivery website or mobile app. so raise this concern

                                      Kindly look into the matter and help me.
                                      Delhivery customer support has been notified about the posted complaint.
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                                        D
                                        Dimple M Kakar
                                        from Delhi, Delhi
                                        Jul 12, 2022
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                                        Address: Gurgaon

                                        Amount chrged from paytm

                                        Order still showing pending on delhivery site
                                        +1 photos
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