My package (containing my apparels and some electronic items) was shipped with Delhivery from Gurgaon on 13th July. On 21st July, I received a package but this was the wrong package. It belonged to someone else. The Delhivery person took back the incorrect package and assured that I would receive my package the same day. However, I still have not received my package. I have emailed them multiple times, tweeted as well but no response at all. Their website says delivery delayed due to incomplete address, then how come they came with the package (although someone else’s) to my address on 21st July!
The website just keeps shifting the estimated delivery date but one day everyday
Delhivery customer support has been notified about the posted complaint.
customer.[protected]@delhivery.com