Dell India Complaints & Reviews

Sir,

COMPLAINT/POOR CUSTOMER SERVICE
PURCHASE ORDER OF LAPTOP DTD.17.06.09
IN THE NAME OF SUNIL KUMAR MALHOTRA


WE HAVE REMITTED PAYMENT FOR PURCHASE OF LAPTOP ON 17.06.09 THROUGH RTGS CONSIDERING THAT YOUR COMPANY PROVIDE THE BEST CUSTOMER SERVICE AS YOUR BRAND NAME INDICATE ITSELF. BUT IT IS RATHER HEART BEATING AND SURPRISING THAT AFTER LAPSE OF 8 DAYS TILL THIS DATE, I DID NOT GET DELIVERY OF LAPTOP EITHER THROUGH FAULT OF THE COMANY OR DEFECTIVE COURIER SERVICE ENGAGED BY YOU.

I AM NOT HAPPY WITH THE CURRENT SITUATION AND REQUEST YOU TO PLEASE IMMEDIATELY INTERVENE IN THE MATTER SO THAT IMAGE OF YOUR COMPANY IN MY OPINON MAY NOT BE FURTHER DETERIORATED.

HOPING FOR THE BEST SOLUTION FROM YOUR SIDE . HOWEVER, IT CAME TO MY KNOWLEDGE THAT LAPTOP WAS DELIVERED TO BLUE DART COURIER SERVICE BUT THEY ARE NOT IN A POSITION TO ADVISE US THE FACTUAL POSITION. PLEASE CONTACT THEM WITH INSTRUCTION TO DELIVER THE LAPTOP IMMEDIATELY . RPT. IMMEDIATELY

YOUR RESPONSE MAY ALSO BE ADVISED TO ME ON MY MOBILE NO. [protected]

THANKS

I Raj Kumar Malik r/o 225-D, 3rd floor, Shipa Sun City, Ghaziabad [UP] in India hereby complain that my Dell's laptop has gone out order and does not work SINCE June25, 2009.This laptop is within warranty period. Please send your representative my home or call me to bring the same at your work-shop so that it could be set right by you.
My phone Nos.[protected] & [protected].My calls have not been attended.

Hi,

My name is saniya, iam working in a banking section. I was trying to reach one of our icici bank customer name by SUNIL KUMAR WORKING IN DELL DESIGNATION AS TECHNICAL SUPPORT.
#121/1, DIVYA SHREE GREEN KORMANGALA INNERRING ROAD DOMLUR BANGALORE.
[protected]@dell.com. His old contact number is [protected]. He is stying with family in bangalore he is married.


Plz inform him to contact us with same email id

Thanks and regards
saniya sheikh

Hi,

I have Dell Inspiron 9400 E1705, Service Tag DMC71D1. I bought this laptop on my visit to US. The heat sink of the processor does not function anymore and am unable to use my laptop. I have made several calls to customer care but they don't have a centralized procedure to resolve the issue. Every department is separate and they keep transferring the call. The laptop is not covered under warranty and am ready to pay the service charges along with that of parts.

Is there a way I can get Dell to help me or should I seek a third party vendor who will be more than happy to resolve my issue in no time without any hassle? This is the fourth laptop I've bought from Dell; looking at the customer service, I am planning to switch brands now.

- Vinodh

DELL NOTEBOOK/XPS M1330 — NOT REPLACING BATTERY

I had purchased note book from Dell India Pvt Ltd my bill no # BG133560 DATED O7/02/08 .Company had given me 3 years complete cover, accidental damage protection, & three years premier service with 3 years complete cover.In this cover it was told to me that battery is also protected for 3 years.call center persion was denying for replacement. Company's technician was telling me from last two months back company had changed the replacement policy now they are giving only one year gaurantee.When i purchased this note book sales persion assured me for full cover as bill is showing.My note book TAG NO is # FKS4T1S .
kindly do the need full & give me protection for my rights.
Thanking you
sincerly
Harish Sahajwani
cell # [protected]

I have a Inspiron 1420 and dell people are denying to change the battery. Currently warranty period is going on. When I on my laptop it says battery is reaching the end of its usable life. But, Dell's response is that such they will not replace it.

You need to change "Sata Operation" settings from byos settings then you will be able to install XP.

yeah u can install XP on 1545, just chant the Sata operation to ATA in BIOS and you would be able to install Xp

Regards,
Sammy

Dear Friends thanks a lot for your suggestion as it really helped me in installing Windows XP operating system on my Dell Inspiron 1545. ( For my notebook : It only worked with the latest Windows XP Service Pack 3 version and not with the Windows XP Service Pack 2 Version.) Thank you once again for saving my time.

I tried to install Windows XP in Dell Inspiron 1545t. The two SATA modes it had are ATA and AHCI.
Initially in the agreement, when pressed F8 it din't go to next page. I tried 2 more discs of XP. Finally went for a slipstreamed version.
The agreement was skipped as it was a slip streamed. But no disk drive could be found error is shown. Lateron when tried again it went to format process and got installed.

But few errors exist. I want to install XP properly in it. I was unable to load the SATA driver using my USB drive. It asks only for a floppy disk. Help me out.

Regards

JK

I am Haveimg dell inspiron 1545 laptop, i trying to install xp, it is not istalling, what steps i want to check

i have inspiron and it's very easy to install XP just uninstall vista and use PACK3 Xp ...but i think vista look is very cool and it's nice too

I tried to install Windows XP in Dell Inspiron 1545t. The two SATA modes it had are ATA and AHCI.
Initially in the agreement, when pressed F8 it din't go to next page. I tried 2 more discs of XP. what to do
is there any service center of dell?...
i tried 2 install vista ultimate also but it also stopped in completing installation step.

I tried to install Windows XP in Dell Inspiron 1545t. The two SATA modes it had are ATA and AHCI.
Initially in the agreement, when pressed F8 it din't go to next page. I tried 2 more discs of XP. what to do
is there any service center of dell?...
i tried 2 install vista ultimate also but it also stopped in completing installation step.

i buy inspiron 1545 last week .any one tell ma is it come with vista or not

In order to INSTALL Windows XP it on 1545 do the following:
Delete all the partitions except the one used by DELL boot - I did this from Linux with fdisk /dev/sda; works also from Windows installer.

Integrate the Intel GM45 chipset drivers (ALL directory in the drivers package) AND SATA drivers (32 bits version) into the Windows XP SP3 distribution - I integrated the drivers using TXT option and not PNP for SATA drivers. This way your disc will be seen at boot time and will successfuly install the XP.

The links for the drivers are from the dell website, 1545 drivers download page, Chipset /Intel Driver and SATA drivers/Intel Driver links.

I kept the ACHI SATA option from the BIOS and didn't changed it to ATA.

Good luck to all!

Thannnnnnnks my friends

i have buy dell inspiron 1545 laptop one week before.. i format the vista 32-bit OS and installing windows xp but it was not installed..it shown that ur system affected by virus...it shown that install hard drive install properly and run chkdsk/f.. it seen some errors.. what i should do... it is possible to installing windows xp in inspiration 1545.. i m getting tentioned. pls give me a solution..

changing SATA mode to ATA did the trick for me. thank you all !!

hi,

I, have purchased a Dell INSPIRON 1545 Laptop Vista preloaded but, I, dont like Visa my question is
can I install WINDOWS XP ? Pl can any one help me out by giving step by step instruction to install
XP on my laptop.

regards

problems installing windows XP, blue screan, wrong numbers, chckdsk /f . O_o

also how can i activate my bluetooth O_o


any help here

I purchased dell inspiron 1545 which is pre-loaded with vista 32-bit..
But what i want to do is i re-partitioned my 320 GB hdd into 4 equal partitions.
I want to install Vista on C: drive and Xp on D: drive. How can i do it ?
Is it possible to do with my laptop ?
please tell me the complete procedure if possible.

dell inspiron 1545 laptop — xp installation errors

when i am installing window xp it show some blue screen or hard disk errors .but when iam install wondow vista it shows no problem

hi i installed xp in inspiron 1545 but in am unable to install video and some off the drivers can u please suggest me what to do

1) i am not able to install xp on my dell inspiron 1545 a blue screen appers

I bought a Dell Inspiron 1545 and installed Windows XP on my own, by changing the SATA option to ATA from AHCI. But now i am unable to install Fedora along with Win XP. What should i do? I want to install Fedora as a seperate boot. I also tried Linux Mint but even it didnt install...

Kindly help...

I recently bought dell inspiron 1545 windows 7 os...i want to install linux 4.0, the system appears blue screen...we try that sata operation as ata ...plz kindly help us ...

dell inspiron 1545 — installing OS

i have buy dell inspiron 1545 laptop one week before.. i format the vista 32-bit OS and installing windows xp but it was not installed.. it seen some errors.. what i should do... it is possible to installing windows xp in inspiration 1545

How to install XP on dell inspiron 1545 ..?
am not able to install xp on my dell inspiron 1545 a blue screen appers

How to install XP on dell inspiron 1545 ..?
am not able to install xp on my dell inspiron 1545 a blue screen appers

its working on...
using kinux super

Hi Could any one help me out.

I have two operating systems in my laptop, Vista in C drive, XP service pack2 in D drive, but the problem is system not giving me any choice to choose one operating system. It is directlying launching last visted ( by repair, install) operating system.

What should I do...? please help me out...

i have a inspiron 1545 laptop wid win 7 64bit. is it possible to install win xp S2 and win 7 both in this laptop! becoz win 7 cannot support some program like printer of canon lbp 2900 in it.

plz give me valid solution !...

changing sata mode to ata doesn't help do you have any other solution?

Recently I have purchased Inspiron 1545 with Windows 7 OS.when i bought, I have only single partition. But I wish to make two more partition in it. Is it possible to create. if i make portion any Problem will arise. Any one could you clear my doubt ?.

i Have Inspiron1545 last four months back i purchased.one week back reinstalled Windows vista 32 bit OS but it not properly installed .it show some properties like BCUZZ can u give me the solution to the problem.

One month back i purchased insprion 1545 with windows7OS .when i chainge the Os XP it not proparly installed .pls help me

I tried to install Windows XP in Dell Inspiron 1545. The two SATA modes it had are ATA and AHCI.It is easy to install winXP in ATA mode, but how XP installation can be done in AHCI mode? I dont know whether AHCI activation can be done before or after XP installation?but finally i want the XP should be in AHCI mode Pl help.

I tried to install Windows XP in Dell Inspiron 1545. The two SATA modes it had are ATA and AHCI.It is easy to install winXP in ATA mode, but how XP installation can be done in AHCI mode? I dont know whether AHCI activation can be done before or after XP installation?Pl help.

Hi

i have inspiron 1545 and i installed windows xp proffesional and when i am trying to install sound drivers i am getting error like system does not support like this can any body give the solution to solve this problem please.

my dell inspiron 1545 will not charging since one month...plz kindly help us...

Changing the BIOS settings to ATA worked for me.
Great tips.
Thanks a lot.

How to install XP on dell inspiron 1545 preloaded window 7
i am not able to install xp on my dell inspiron 1545 a blue screen appers
what should i do please send me tutorial...thank u

Thanks a lot for the information, it was really helpful :)

Dear All,
The same question, Problem in installing XP in inspiron 1545. What should i do. I am not technical strong. Pls advise step by step process. Thanks in advance.

Dell Laptop — drivers and formatting

i have installed windows 7 by formating vista from my dell inspiron 1545 laptop bt i am facing some problems regarding audio drivers pls suggest some help,now i want to format it with windows xp,suggest steps to do it,some blue page error is coming

How to install Windows 7 on Dell Inspiron 1545 ?

yeah...it worked well...thank you very much...i haved changed it to ATA and installed xp sp2...

i buy inspiron 1545 i want to istall windowsxp sp3 plzzz help me how to install it it is not installing...

i am not able to make partition in my dell 1545 inspiron?plz help me

i have a dell 15r laptop it purcheced befour five month,
his windows is currupt and it is working very slowly.
i am very sick. my whole work stoped.plz help me
soon i am waiting for you.

why my dell inspiron 1545 does not support any version of xp, while all os supported by my system?
installation is being paused after notify 'press press any key to boot from cd'.

what should i do?
please suggest any suggestion...

kindly
Pankaj OJha
[protected]

i have buy dell inspiron 1545 laptop in dos mode . i want to format the window732-bit OS and installing windows xp but it was not installed..it shown that ur system affected by virus...it shown that install hard drive install properly and run chkdsk/f.. it seen some errors.. what i should do... it is possible to installing windows xp in inspiration 1545.. i m getting tentioned. pls give me a solution..

dell inspiron 1545 works in command mode or normal mode. windows7 came inbuilt but now i want windows xp os can i install

lan port problem

pc is not connect to a network i have can't soulved this problem so you can help me sir...

Desktop not working

i purchased desktop in the month of Jan-14 and for last 3 day it is not working pls rectify it as soon as possible. my Desktop express Service Tag No DOGPYX1 [protected]. Thanks Kutub [protected]

Dell / Inspiron 1525 — SLOW SPEED

MY LAP IS NOT PERFORMING GOOD.SOMETIME IT HANG OR SOME TIME IT WORKING VERY SLOW AND STEACHING OF MY CARY BAG IS OPENED.
SO ITS MY HUMBLE REQUEST TO U PLEASE SOLVE MY PROBLEM

Dear Neeraj,
This is absolutely pathetic on dell's part that they are supplying spurious or down-graded batteries with Inspiron 1525 series Laptops. I'm also facing the same problem.

With in a year of purchase, the battery is gone completely and doesnt charge any more. Dell is also not giving the replacement as they say battery is not covered in warranty.

My five year old HP laptop is still giving 45 mins backup and hardly a year old Dell Inspiron 1525 battery is exhausted. Mind you this only happens in the last month of warranty expiry. Its same in ur case as well as same in my case too. That is conclusive of that they are supplying down-graded batteries with laptops purposely, deliberately wh8ich is by no means a fair practice to treat customers

Hi
I'm also facing the same problem. I had purchased dell inspiron 1525 last year in march.The battery is completely exhausted and does not charge any more.

DELL — XPS m1530 battery malfunction

I had bought DELL XPS 1530 on 11/05/09 with a 1 yr. warranty from a Dell retail outlet. Now on the 26/04/09 the battery malfunctioned and now fails to charge beyond 33%.I called up DELL on 28th and their immediate reaction was that my warranty has already expired on 13/03/09. I tried to make them understand that a laptop bought in MAY cannot have its warranty expired in MARCH but to no heed.Then i emailed them a copy of my bill. Realizing the loophole in their argument now the Dell person told me that i had overused my battery and that they would not replace the battery, under any circumstances. I tried talking to a higher up technical person but he also went ahead with the same excuse. I do not understand how a battery with average life of 3yr. go down in 10 months, if its not faulty. How do Dell people know that i have overused the battery without even inspecting my laptop? They are not budging from their farce excuses and have already forwarded me a quotation to buy a new battery. This is a serious case of cheating and fraud that i have been subjected to from DELL

Hi friends,

This same problem I am facing that my DELL Inspiron 1525 Battery is not charging and it is showing 7% not more than that. I purchased this laptop on 4 April 08'. Now it is not in warranty and I have to purchase new battery.
I am facing this problem from from last 1 week. Can anybody tell me that from where I should purchase the battery because DELL is telling too much price for this. I have seen that many other outlets are offering DELL Inspiron Battery in less price.
Please suggest me I should I do.

I am also facing same problem. When I contacted Dell they told me to installed updated battery software. Even then problem continued. Then there was message at the start up of the laptop that your battery bay now working properly. Then techinical support of Dell told me to replace the battery. So I have paid them in advane in the last month wherein they promised me to deliver the battery within four working days, contacted them number of times, morre than four working weeks elapsed & yesterdy they told me that battery is not available. So now they are refunding me.
My laptop is not working for 1 & half month even on direct power.
To mai sirf itna soch raha tha ki Ye DELL HAI YA DELAY.
Lekin aisa nahi ye dell company is cheating we people

DELL Inspiron 1525 — Battery not charging after 4%

Hello,

Its very sad and pathetic that these batteries which were supplied with Dell Inspiron 1525 gets finished exactly after one year. I am really surprised how does they know about the battery that is going to expire after warranty period.
I, too am facing the same problem. I purchased my Inspiron 1525 in March 2008. It was 9 cell battery and its finised just day before yesterday. It was absolutely fine until then. So suddenly it happened that I was shocked. I tried all the alternative to revive it, based on the findings on the internet, but failed.
I dont know what to do and where to go with my problem.

Its reallly bad business practice that Dell has adopted...Shame on them.

Thanks

I also have a dell Inspiron 1525 and have the same problem. It is really pathetic they are sending us this low grade batteries which only last 1 year.

WE should go to consumer court for this.

Hello all,

Its very sad and pathetic that these batteries which were supplied with Dell Inspiron 1525 gets finished exactly after one year. I am really surprised how does they know about the battery that is going to expire after warranty period.
I, too am facing the same problem. I purchased my Inspiron 1525 in March 2008. It was 9 cell battery and its finised just day before yesterday. It was absolutely fine until then. So suddenly it happened that I was shocked. I tried all the alternative to revive it, based on the findings on the internet, but failed.
I dont know what to do.
Its reallly bad business practice that Dell has adopted...Shame on them.

really a shame on them...
I even neglected other's comments on dell and went on to purchase it and now the battery is gone just the month next to the warranty expiry date. I now understand that Dell is the worst company present that employs a worst business strategy to give laptops for a cheap price with cheap components. Why to cheat the innocent customers?

Mine is saying 0% and not charging as if there was no battery at all!

I too faced the same problem...

I show the same 0% and not charging. I bought a battery, and it still say the same thing. Could it be hardware in the charging circuit, or the external power supply?

Yep in exactly 11 months battery no longer charges! amazing! and they wont replace it so i told them i have harddrive problems and they are sending me a replacement which ill sell for another battery! I win! screw Dell!

I too faced the same problem...
I never by a dell Laptop again.
other companies are giving 1 year warranty for new replacement battery but dell gives only 3 months.
its verry verry bad

Hi All,
I am also facing the same problem with Dell Inspiron 1525. I purchased my Dell Inspiron 1525 in April 2008. It was 6 cell battery. It worked for one year when it was in warrenty and later exhausted. Dell has a very good business strategy to provide bad battery, which will exhaust completing warrenty and then you have no other option except purchase new one. And more pathetic part is that.. battery price is 1/4th of laptop. Next four year I would be purchasing a battery every year. Which would cost me price of a laptop. Seriously we should file a complaint against dell. Or We should use our laptop as desktop, always on AC power. :-)
Please suggest if I can buy new battery in less price from somewhere else.

My Dell Inspiron battery is also showing not chargning. Shows only 0% charging.
I purchased Dell Laptop because heared that Dell is good company but now i say Dell is worst company. Please dont buy Dell notebooks. My Laptop is only about 6 months old. My 3 Years old Compaq Presario still gives backup of about 40 minutes.

Let's sue Dell and ask for the penalty. Even i bought the Inspiron 1525 in April 2008 and exactly after one year the 9 cell battery stopped working.

Dell is cheating innocent Indian customers. Let's take the matter for court and penalize dell for cheating Indian consumers.

Hello from England

I have the same problem with my 1525 Inspiron Laptop that is just out of warranty. But I have read on other forums that the problem can be due to another fault, not just a dead battery.

There is a circuit on the motherboard that controls the battery charging, The solder on the circuit can break apparently, so even if you go to the expense of buying a new battery you still might have the same problem.

So before spending lots of money on a new battery, see if you can borrow a battery, to see if it will charge.

Hi, am also facing the same problem, my inspiron 1525 battery is not charging properly. its charging for a 5 seconds then not for another 20 seconds and then starts charging for 5 sec, the interval is dynamic.i bought it in feb. 2008.
i cant imagine buying a new one(its too expensive). Guys suggest me wot to do? Thanks!

I too have the same problem
it sucks and the only option is
to replace them

Me too facing the same problem with a 9 cell battery. My warranty also was over by March 2009 and suddenly for past two weeks, my battery is not charging beyond a certain % and everyday this % is reducing drastically. Its really frustrating.

i agree. i have a same problem. it shows plug in but not charging. dell is hell. my battery worked for 1 year. it gone after expired my warranty. guy do not buy dell laptop

Hi,
I recived inspiron 1545 laptop on 27/6/2009 having tag no.697H3BS from 19/7/2009 i face same probleam (2% available, plugged in, not charging)please solve my probleam immedatiely.

I have the same plugged in not charging problem with my dell inspiron 1525. I bought it April of 2008.

DELL/INSPIRON 1525 — complaint against home service provided

Respected Sir,
This is to inform you that i've bought an inspiron-1525 dell Laptop( service tag no.- HD1T2BS) 5 months back. Unfortunately my laptop was not working. Then i registered a complaint on dated 8th July, 2009.

The Dell representative assured me that the problem will be solved within 24 to 48 hours.
Technician reached my place on 13th July, 2009. But he was not able to solve the problem. Again he came on 22nd July but he couldn't repair it. He then promised me that he will certainly come on Monday, July 27, to finally repair it but it is very dissapointing that the responsible person has yet not come. Above all, in this period of time, i'as regularly in contact with representative of your company but they ensured me with fake promises.
Being a Computer Science Engineering student it becomes very important for me to work on my laptop and due to above reason i cannot complete my pending work. I really feel sorry to inform you that dell gives guarantee to solve problem in a day or two but it has been over 22 days and my problem has not been yet solved. Not only me, but everyone knows about the reputation of dell but this is certainly against the credibility of your company.
I request you to look in my matter soon.

Thanking you

Yours faithfully
Anand Kumar
(contact no. [protected])

Hi Friends,

I am having inspiron 1525 for past 1 year. I am also having the same problem, 11% available not charging.

Hi

Have you noticed in all above complaints that all most of the laptops were purchase during the month of march/april, 2008. Faulty battery complaints on other websites also indicated the same months of purchase. I think this lot of dell batteries was faulty. I have also purchased during last week of march 2008. I also have the same problem. It is showing plugged in and not charging.

I bought a Dell 1525 in March 2008. Battery no longer charging. Never buying another Dell laptop.

same problem with me too. Is there any solution for the same. Me and my friend purchased Inspiron 1525 at the same time and are facing same problem.

I have a similar problem with the XPS 1530 that I bought in January of 2008. Within a year the battery life started going down. Now, 18 months later, I cannot use the computer without being near a plug. It really feels like this is a case where the battery is made to die right after the warranty runs out so they can collect another $200 from you. I am so frustrated with it! I will probably buy the battery because I have no other choice, but when it comes time to replace this laptop, guess who I will never shop with again?

yes i too noticed faulty batteries are came on march/april 2008, i am also one of the victims of these problem.can any one suggest me where i go for alternative for this.or dell batteries in hyderabad

Hi friend...I have also purchased dell laptop in march 2008 and the battery life exactly got over after the the warrranty period...I strongly recoomend never purchase dell laptop in your life...now that i am lookin for new battery...they say its not available...its a hell...no service ...no spare parts...
ph no [protected]
e mail- [protected]@yahoo.com

I HAV DELL 1525 ITS HAV A PROBLAM NOT CHARGING

I have had this problem for about a month now
0% Battery charge

Got laptop August 08 Just out of warrenty.
Have had motherboard, battery and charger replaced.

When charger was replaced it worked for a while then died out on me.
Tried many methods.

If you have another solution feel free to email me.

I had bought dell inspiron 1420 in jan 08.now my battery has gone down. It is indicating to be replaced. I cant even get warranty.I already had my speakers and motherboard replaced. Dell is proving to be a bad company.

Hi,

I have this Dell XPS M1530 - and I am facing the same problem. My service tag number is 9HDL1BS and express service number is[protected] The laptop batteries have gone dead just after the expiry of warranty period! Dell is cheating us and action must be taken against them.

Hello all,

Its very sad and pathetic that these batteries which were supplied with Dell Inspiron 1525 gets finished exactly after one year. I am really surprised how does they know about the battery that is going to expire after warranty period.
I, too am facing the same problem. I purchased my Inspiron 1525 in March 2008. It was 9 cell battery and its finised in july 2009. It was absolutely fine until then. So suddenly it happened that I was shocked. I tried all the alternative to revive it, based on the findings on the internet, but failed.
I dont know what to do.
I think dell has to look into the problem faced by their customers having inspiron1525 note book having 9 Cell battery & resolve their issues or they should publish a note in newspaper that they are not concerned with their customers at all.
Its reallly bad business practice that Dell has adopted...Shame on them.

Hi

I am having the inspiron 1525 for last 1 year. I am also having the same problem, 75% avaliable but not charfging and when i remove the power its goes off.Same time the battary not showing. I this this is the third class model form DELL.

Hey, surprisingly I also bought the laptop in March 2008 and my Battery is also out..Dell is not a good Laptop!! It took me only a year to realize!!
Mohit

I recently noted that my DELL INSPIRON 1525 in which I have 9 cell battery is charging only 50% and no more all of a sudden.I dont know what has gone wrong all of a sudden and am trying to contact dell customer care for the same.

Hi
I'm also facing the same problem. I had purchased dell inspiron 1525 last year in march.The battery is completely exhausted and does not charge any more

Hi Friends,

I am also a victim of this issue...Please check out this link...

http://www.howtomendit.com/answers.php?id=141277

I hope, it will be useful for at least few people ...

DELL/INSPIRON 1525 — replacement of webcam

sir the warranty date of the laptop in the document send by company is 4.9.09 but on the company website it is 3.9.09. i made complain regarding webcam on 4.9.09 so company now not ready to replace the webcam or troubleshoot the same by saying your warranty date lapsed.

Same Laptop (1525), same problem (plugged in, not charging), same time (exactly after completion of 1 year). I am wondering how come it same for these many people.

Dell really sucks! No doubt. Simple answer to our query is to change the battery.

Agreed, mine too bought in Mar 2008. Did Dell gave an offer to upgrade to a nine cell battery for you guys. I believe they have disposed off all old stocks, because from the next month they charged 4000/- extra for upgrading to a 9 cell battery.

sir
i purchase dell inspiron 1525 laptop on 8/sept/ 2008 having tag no. 5rk72bs . i have same problem (40 available, plugged in, not charging) please solve my problem immediately...

I purchased my Dell Inspiron 1525 in December 2008 and by April the battery wouldn't charge. It only lasted 4 months! I have been running it on mains ever since because apparently the battery isn't in the warranty which is stupid.
It used to say 0% charge but I just checked 5 minuted ago at it said 15% charge, but when I unpluged it afterwards it turned off straight away, as usual, because of no battery so it actually doesn't have any charge. It says: "Plugged in, not charging". Like many other people I think this is really pathetic of Dell as they make £millions anyway but still feel that they have to cheat their customers.

I also have XPS 1530 and same battery issue. The battery's charge dropped all of a sudden one day and now it refuses to charge beyond 15%. The battery has definitely malfunctioned as a day earlier it gave backup of 90 mins and then reduced to 10 mins a day after. And this came up after a month from warranty expiration. Now am totally helpless, as I have no choice but to buy a new one from dell. :( :(

I purchased the Del 1526 laptop and of course the warranty expired 4/09. I am also having the problem with battery not charging while plugged in (plugged in, not charging). Dell advised me I need a new mother board! I will never ever again purchase a Dell Laptop! I was actually having this problem during warranty but assumed it was a battery issue and not covered. Boy was I wrong.

Hi All,

even i have the same problem. My Laptop battery does not charge after 7%.
I bought my laptop in June 2008 from US.

Looks like the battery is faulty.

Can we all ask Dell for replacement.

Lets collect the make and model and date of manufacture of our batteries.
Pls update this forum.

Regards

Yes, my laptop also showing only 9% charging from today morning. We need to do something to get the batteries replaced by Dell. Kindly advice me on this problem.

The same problem has occured to me also. Shame on a brand like DELL. It charges upto 13% and then says plugged in and not charging.

Well...I dont have exactly same...with respect to battery...Whenever i connect my charger with lappy...it doesnt charge the battery and instead goes on AC mode...even when the charger seated properly and charging the laptop...If we just switch off the mains power supply and turn it back on...Still the lappy goes directly to the AC mode...so any chances of physical damage is ruled out...But the dell people they maintain it is a physical damage even without examining the laptop just over phone...Did we buy laptop to get such pathetic reply from a rude customer support executive?????Atleast all people from india must gather togather to file a combined suite against dell people in the consumer court...if any1 willing may contact me on shaikh.[protected]@gmail.com...

Well my problem aint exactly similar but den itz related to the battery...Whenever i connect my charger to the lappy...instead of charging the batter it goes to the AC mode even if the battery is empty...And after number of attempts it starts charging battery...Even when the laptop charger pin is properly connected and the laptop charging the battery properly...if we turn the mains power on and off...stilll laptop goes to AC mode...So this rules out the possibility of physical damage to the laptop pin or charger...But the dell people they maintain itz a physical damage even without examining the laptop just over phone...Dis is pure cheating...They must atleast examine the laptop for internal damage before concluding anything...Moreover they say...there's a charging port soldered on the motherboard which is damaged...And if i wanna get it corrected i need to replace entire motherboard...do they think people are fools???A charging port would cost me few hundred rupees...For which they want me 2 replace entire motherboard...i guess atleast people from respective countries should get togather and file a complaint in the consumer cout aginst dell...Anyone from India if interested may contact me at shaikh.[protected]@gmail.com

Hi

I bought a Dell 1525 in August 2008. Battery no longer charging and completely exhausted don't know what to do going for new one that's the thing i can only do, but here after i will advice my friends not to go for dell

I agree, I have a 1525 inspiron and the same thing with the battery. I now have a full charge, but I don't know why it all of a sudden took a charge. I has worked on and off for a couple of months now. I wonder if it is a software issue or it is the battery. Why would the battery all of a sudden take a charge??? Dell should own up.

Hi all,
My laptop is Inspiron 6400 and i bought it in Feb-2007. I used to feel proud about my battery coz it used to give me around 4 hrs of back up. But, 2 months back, all of a sudden the battery drained out to zero power and now it's not charging at all now. When I plug in, initially it flashes for few seconds as if it's charging. But, then it stops and shows " 0% available, plugged in, charging". But, never charges. So, I can only work with AC power now. Warranty is over too.

:(

Mahesh Nair.

I have purchased dell inspiron 1525 in April 2008, after warranty expiry battery stop charging, i am using various laptop but none was having such issue.Dell must have provided sub standard battery for laptop.Now can someone tell me from where to buy new one & price of it.

dell inspiron — Bad Performence

We are four friends .We have purchased dell inspiron 1525 at the same time . and now it has been over 9 months and after 9 months we are facing so much problem in this dell laptop. After some time the laptop switch of automatically . Let me tell me one thing is it a heater or a laptop & also i want to mention the some other qualities in your system ---


1) Fabulous battery backup of only 30 to 40 min.
2) High sound quality (even a tone of base model nokia mobile can dump it )
3) last as Dell is ever known for the best and immediate service........so lets see what you gonna do.




GOOD LUCK..........

it reminds me the Pepsi crunch happened few years ago.......B Careful

I also purchased my Inspiron 1525 laptop in March 2008 and the warranty ran out in March 2009. Just recently I have been having the problem of the battery not charging. It seems the laptop is not recognizing the AC adapter, but the AC adapter's green light is on. Does anyone have a solution to this?

OMG, I thought I was one of few having this problem. And I don't think its coincidence that I got my Dell Inspiron 1525 in April '08 also. Dell should be ashamed. I am a college freshman and so far since before school even started I have always had to keep a charger nearby if I wanted to use my laptop. Now it doesn't even last 20 min before dying. It's so annoying, especially when trying to write a 10 page paper and the computer goes dead every 15-20 min. I've been having battery problems for about 7 months. I complained to Dell when it first started, they sent me a new charger. That fixed the problem for about 1-2 months. Now I can't use my computer unless I'm sitting next to a wall with an outlet, and in a class of at least 40 students, that's pretty hard to achieve.

hey i m also facin d same problem...my battery s not charging above 21%...wats d use den cant carry d laptop...need to change d charger...

Hi,

I have the same problem with my 1525 Inspiron Laptop that is just out of warranty.

Dell, people do not care customers after warranty vanishes, it just started giving problems after 1yr. 3 months of purchase.

From above complaints I feel, I will not recommend rather will stop anybody known who is purchasing Dell Laptop.

I bought a Dell 1525 in May 2008 which is out of warranty now. Battery no longer charging and completely exhausted. dont know what to do now..

I too have a Dell inspiron 1525 and have charging problems, even with a Brand New battery!. I have read multiple complaints on different web sites about this. It is obviously a huge issue and a costly one to the consumer. I really think Dell should recall all these laptops and fix them at no cost to the consumer. I have heard three things. 1) it is a charger issue (I have 2 chargers and don't think both are faulty) 2) It is the motherboard connection site and the fault of the consumer (hogwash as SOOOOO many consumers have this same issue. 3) people should update the BIOS, (I have done this to no avail) Dell own up and recall these or you won't have too many former Dell clients buying anything Dell in the future!

All of sudden the problem of battery not getting charging after 46% and the very next day the status of not charging more than 9%, now 5%. Why it is happening like that? DELL has to answer to the problem. What is the guarenty that new battery will not behave the same way?

I got my Inspiron 1525 with a 6-cell battery on 15th March 2008. I have the same problem too! The battery hasn't been charging for 2 months now!

Hi Guys,

I totally agree with u . I really think the april - 2008 stock of dell laptops are faulty. Even i have purchase dell inspiron 1525 in april - 2008. My motherboard was changed thrice, processor was changed twice, hard disk was changed once, ram was change, keyboard was changed.

Now iam facing the battery problem . its not getting charged . i would also like to mention that my laptop usage is very less, still i am facing the battery problem.

I really think dell is cheating on its customers. even the replacements are not new, its refurbished.

I really don't recommend dell to anyone.

Bye

Dell / Inspiron 1525 — very poor performance and poor service support

dear sir ,
i have purchase their laptop in the month of dec . i have some problem in the charger part of the computer. i have made complaint about it they have came and changed the charger . but didn't told me the main problem
which was of the mother board . so in less than 1 year my computer shown the same problem . now when i complained about it they are saying me to buy new motherboard and service total of rs 160000

plz help me

facing d same problem!!! the battery is completely gone!!! its saying consider replacing battery!!! can u guys explan wht do mean by tht??


wht will be d price of new battery??

its urgent!!!

dell- this is madness abt ur battery!!! so sad!!! i vill never reccommend other 2 go dell!!!

I have a dell latitude D630 and have the same problem with battery. It goes dead on you exactly after one year! Is dell programming/manufacturing the batteries to go dead after one year? It is so pathetic, one day it is giving you 3 hours of backup and the next day it suddenly comes down to 20 minutes of backup. I have changed the 6 cell battery with a nine cell, and it also went dead after 6 months. I have now again got a 6 cell battery from original dell supplier and they are willing to give only three months warranty. They delivered one two weeks ago and it died yesterday, so now they have given me a replacement (it was under three months warranty). But now they say that the replacement unit is not under any warranty. SO if this one goes dead, i'll have to pay for a new battery. I'll instead throw the laptop away :-(. YOu at dell, wake up!

The bad stock of April 2008 assumption does not seem right to me. I live in Pakistan and unlike you guys I have a latitude d630, not the inspiron model, but still have the same battery problem like you guys are facing. Infact there are 23 people in my office using the same model (Latitude D630). The office bought these laptops for us in November 2007. Disappointingly all the 23 laptop users have changed their batteries at least twice because of this battery going dead after a year problem:-(.

same problem guys..bought the laptop around an year back..0% plugged in, not charging.i saw this forum today..could'nt believe that so many people are facing the same problem..and i thought i was using the laptop a bit too much..i dont know wat to do..just looking for a new battery..CAN ANYONE TELL ME THE RIGHT PRICE FOR DELL INSPIRON 1525 BATTERY?? .

i have purchased dell in month aprail...and im facing similar problem as above battery is nao working its got stuck on
11 % when disconect the charger battery is going to decrease.


[protected]@yahoo.co.in
q r no 291/4 vaidhya nathan nagar gcf estate jabalpur
482001
[protected]

my laptop is at random become slow and problem of hanging.

Hi,
I am facing the same problem with my Dell inspiron 1525 Laptop. The battery stopped working just one day after the expiration of the one year warranty..Its really Hell using DELL Notebook.Its a worst experience with DELL..

Hi,
The battery of my Dell laptop inspiron 1525 shows message as 0% available(plugged in charging), however it doesn't charge at all.I had purchased it in Feb 2009.Please assist me in solving my problem as soon as possible.

Thanks
Amol

Hi,
I had purchased my Dell laptop inspiron 1525 in Feb 2009.After plugging in AC power battery status shows as 0% available(plugged in, charging).Please solve my problem as soon as possible.

Thanks

I have purchased Dell inspiron 1525 last year in February.My battery backup is just 1 to 1.5 hour on battery.Please suggest me the solution.

I have the same prob as evryone I bought mine april 2008

Hi John
from PortGlasgow
Scotland
I am having the same problem as everyone my inspiron 1525 batery has died but it goes right to ac mode
you would think dell a reputable company the batteries would last a bit longer

I have a dell inspiron 1525 too. I have a plugged in not charging messge when i hover over the battery symbol. I have lots of homework which needs to be printed and as I currently have 0% charge i cannot print that off. I have bought a new charger, that does not make a difference, i have bought a new battery (out of own money as not in warranty anymore) that does not work. I have had this laptop about 18 months and as my previous one was bad too I though this would last. I don't think I am going to ever buy a laptop from dell. I may aswell buy a PC that costs more and lasts longer. If you have any ideas what I could do that would be very helpfull :)

I Too face the same problem with the Inspiron 1525 battery. I have purchased it on Nov08and now its only giving a backup of 30min after 100% charging. They are saying that battery is not covered under warrenty and to purchase it costs 4800 for a 6 cell battery.

what is the action to be done on them as they are saying that battery is not covered under warranty.
if so for every 6 months we have to invest some 5000Rs for that battery. I have purchased my lap top
by making so much struggle and now it sucks my money on that battery

I had the battery problem and at 1 point my hard drive failed, I got a new one and all of a sudden my battery worked again. I believe there is a motherboard problem that effects the hard drive, that screws with the battery. I am having the problem again and I refuse to believe it is a battery problem.

I bought mine in dec 09.Battery exhausted within an year's span.how pathetic.

Hi friend...I have also purchased dell laptop in march 2008 and the battery life exactly got over after the the warrranty period...I strongly recoomend never purchase dell laptop in your life...now that i am looking for new battery...they say its not available
ph no [protected]
e mail- rambabu.[protected]@gmail.com

DELL COMPANY ARE YOU BLIND? that you cannot read all this comments regarding our complaint "plug in, but not charging" problem.Be responsible for what ever wrong you've done in your products that the consumers sufferings right now.Hey DELL...WAKE UP, WAKE UP...

I to am hving the same issues, how do we do a cass action suit against dell & their business practices? seems like they would rather piss the USA citizens off than have repeat business, maybee we should boycott them?? Dan.

same problem faced by me. Dell 1555 battery was not charging. i complained within the warranty period and got one replaced but just after end of warranty period the replaced battery also stopped charging . . .

For replacing the second battery they asked to renew warranty which costs about 7000 bucks. Interestingly lenovo gives 3 years warranty period on start while dell gives only 1 year . on top of that Dell products are seemingly designed to fail after warranty period i.e.after 1 year from buying. so, you have no option but you have to extend the warranty or you will be screwed by continuously replacing the battery, charger and so on. So, overall you end up paying 15, 000 more than a Lenovo or any competing brand for that matter.

so only one conclusion comes out . . . Dell is a sick company with a sick, cheating mindset

i have purchased my inspi in mar 2009 from july 2010 i am facing plugged in not charging complaint, tried replacing cord .. chan ged power setting ..run all test...same problem resolved 4 times from july.Now again same error please give me solution or can i go to consumer forum .

santosh [protected]

i bought dell inspiron 1545, the battery is giving backup of only 30 min., the battery is facing this problem exactly after the warranty period, I even purchased their warranty extension for 1 year for 5K, and they are also not replacing the battery. this is pathetic . cheated by dell 2 times .
i called dell technical support and after 15 min. of waiting was able to talk to the person, i explained my battery problem and she was giving excuses that the battery can't be replaced after 1 year. than asked her to connect me to her manager, Mr. JASPAL. he was also not ready to listen o this issue and giving excuses that battery is not replaced after 1 year( though it is 1 month only after 1 year completion and battery life is below 30 min.). i decided to give negative referrals to all the person who i know about dell. please people who are considering to purchase laptops refrain from purchasing dell.
-vaibhav gupta
service tag no. FXLF3BS
mobile no. [protected]

hi friends,

same problem am facing in inspiron 1525 model...dell is cheating us..we need to take further action on it...
dnt buy dell laptops its an bakwas...

DELL — very poor service support

On dec I bought a Dell Inspiron Desktop 300(Zino) from a dealer and from april onwards it started showing trouble
and afer the 1st hard disk replacement i was asked take3 year warrenty and i did so . from april to july 4nos hard disk was replaced and fifth hard disk also failed and
dell agreed to replace system case no 4174534 and on 30th july i got a mail from [protected]@dellteam.com asking me send some documents required for replacement
and the very next day i sent soft copies to her and couried the hard copy also.
After repeated calls they sent warehouse man to collect the defective computer from me on aug 29.and after that there is no responce from dell and i keep calling every day and
i am not able get a reply or status of my complaint.i keep calling and waste my time 45mts to 1 hr daily.
from jan to june i have bought a dell server/ a dell all in one and one dell laptop but now with one zino issue i have lost confdence in dell support and never in my life i will buy or recomend dell.

never purchase dell laptops in life, they are cheaters and supplying low graded batteries. I purchsed inspiron 1525 spent rs 48000/- but now i am feeling cheated.
surender
[protected]@gmail.com
[protected]

Fully agree, my DELL INSPIRON 1525 Laptop battery also konked off exactly after 1 year and now it is totally done.

works only with charger. i'm surprised to see so many people facing the same issue.

DONT BUY

Suren

[protected]

Dell — Hello

I am just testing this complaint

some broken problem in my laptop

i have a dell 304 laptop (33TWQX1) 1. its audio jack is broken. 2. its key board is not working well. its under breakage warranty kindly help me solve my problem nischal [protected]

Dear Sir
Recently i purchased a dell laptop inspiron 1525. The 60 days trial version of ms- word2007 is over. Now am not able to use the contents saved on that version. i am unable to copy, modify or use the documents. I cannot buy full version and i have already downloaded free version of msoffice. How can i transfer all the contents from trial version which is locked now to free version.

thank you

Thejopaul. A

My problem in dell insperion 1525 is, i had install linux in 40 g b hdd & then i had to remove linux i had install vista in 90gb hdd but i can't see my 60gb hdd in vista.. there is no linux present yet..

Dell Inspiron 1525 Laptop — No technical Support

On 7th July I sent a complaint to Dell India Pvt Ltd. about the operational failure of my LAN port of my Inspiron1525 Laptop.They sent me a case no. and assured me that a technician would visit my place to solve my problem via e-mail;but no one came till now.
Though my Laptop is in the warranty period but still the company is not taking any serious -quick steps.

WHAT TO DO NOW ?

DELL Inspiron Desktop — System died after 14 days of purchase

Hi,

I've bought a Dell Inspiron System on 19th June 2009 and got the delivery on 23rd June and their engineer has come to setup the system on next day i.e.24th June 2009.
The system was working absolutely fine till 9th July which is hardly 15days time. It went off at 7.30pm on 9th July, so we were not able to call the customer care as their working hours are 9am - 6pm IST.
However, we have logged the case on 10th July 2009 around 10.30am after a long hold time.
We got a promise from the call logger that the engineer will come on Monday i.e.13th July, 2009. However I didn't receive any calls or update from DELL stating about the service engineer. So when I called the support line they stated that the case is not been actioned / dispatched. The reason was not mentioned on the same, I spoke to the supervisor (Kamal Maggo) and he mentioned that the service will be provided on the next day i.e. 14th July, 2009 and he has mentioned in the email he has sent.
However I got a call from Kamal stating that the part is not available and the service will be delayed by another couple of days and then later on the same day evening he sent me an email mentioning the services will happen only on 30th July, 2009 which is Insane; not acceptable at all.
Then I've written email to many of DELL top guys and then the issue got escalated and now they are saying that the part is not available worldwide (which I dont accept). As soon as I said I need replacement or refund of the system DELL has accepted it without any hassel. Am surprised big time after looking at such behavior of DELL support; instead of giving solution you are ready to refund the money. And if I choose the option of system replacement then it will take 8-10 working days and so as the case if I choose Refund. So indirectly DELL is asking me to wait till 30th July; which I dont want to. I'm jobless and this system was my source of income as I was using this system for share trading to earn money.

I'm still waiting for the response from DELL representatives.
Please suggest what should be my next step.
Do I need to knock the doors of Consumer court? Should I ask for any compensation for this loss?

Thanks
Sachin Wani

1. battery not giving back up
2. sound is very less

Dell Inspiron 1525 — touchpad

Hii


My touch pad is not working since the day i bought it .could you send me the relevant software to make it work .

Dell Inspiron 1525 — Pathetic support from dell

Hi,

Can anyone tell me how to contact someone else in Dell (possibly higher level peropel) other than Dells technical phone support.

I am frustrated with their and support and helpless as the only option to contact Dell is their customer support number where a bunch o[censored]seless sit.

I bought Inspiron 1525 by paying Rs.42000/in Feb 08.From the day one I found that the battery was not retaining the charge and therefore I had to work on the AC connection insitu always. When I spoke to the customer service I was told that it will improve. Being new to Computers I accepted their advice.But the same problem continued.Unfortunately the Laptop sustained some damagea few months ago within the warranty period. But they refused to repair it till I paid Rs 16000/ and took an other warranty. Now after 6 months same battery problem contiued along the malfunctioning of the key board.The engineer who attended changed the battery adapter and the key board. To my and to his surprise the smae problem continued. So the Mother board was changed.It would not function and there was no LCd diplay!!.The Engineer contacted Dell Bangalore and hey said that they would be sending the processor this time. This also did not have any result. Today ie Oct 26th they have agreed to send LCD, corg and some other parts. I have suffering for the past 15 days without a laptop and this evening I get call from the Dell that it would take two more days to procure the parts and send. Such is the customer Care by DELL in India. I want to get the redressal from the Cosumer Forum.

my operating system (vista) cd are physicaly damage .please give me solution...

DELL LAPTOP INSPIRON 1525 — they're not providing hardware services in warranty period

i m narendra kr singh using dell laptop and now i am in warranty period and the battery of my notebook is showing week & to replaced it .but the dell service providers are saying that we will not replaced your battery even i shaw that the another company like hp & wipro are providing the this facilities either the warranty period is less than one week.

DELL Inspiron 1525 — Disappointed the customer service

My Inspiron 1525 has not been working properly since the last one and a half months and even after many calls and engineer's visit they system still is not working properly. Everytime the engineer comes the spoil one more part and go, it seems that they do not know anything about laptops and have come to repair them.

After many complaints they have not bothered to respond back. My main reason to buy Dell was that i heard the customer service is good. But its worse than any other.

Dell Inspiron 1525 — they are just cheats

I purchased Lap top from Vijaya sales , Mumbai . Hinges broke in 2 months, when I called Dell they said i have to pay approx 9000 for extending warranty for plastic parts. I had to pay. I relaised that warranty started from the day they sold to vijaya sales and not to consumers.
their enginned came after 6 days and did nto put all the parts. It broke again in 2 weeks.
They they changed hard disk , mother board, CD Rom, I lost all data . their engineers will come as per their convenience and do not seems to have watch. Even once they came with screw driver and asked to supply one. Writing to Michael dell even does not help
Read waranty papers carefully. It says jurisdiction is singapore. To fine a case one has to go to singapore. Really pathetic

http://support.dell.com/support/edocs/systems/ins1525/en/SM/palmrest.htm#wp11810...⇄

DELL Inspiron 1525 — Not ready to repair in Warranty

I am having Dell Inspiron 1525 laptop in which i am facing network issues.
My wireless card is not working propoerly as there is some problem on singal receiptor which is weak.
I called customer care many times. Each time I call they tell to either format the OS or to check ur router and contact ur service provide. I consulted other technical people, they told its clear that there is some issues with wireless card and it need to be replaced as the same network is working fine in other laptops.

but there dell people simply say we cannot so anything......

Same here.

I would recommend not going for a Dell. A HP or Lenovo is better value for money.

Dell is a poor quality product. Don't get stuck with it. I would rate it 1 out of 10.

The service is equally poor.

Dell Inspiron 1525 — facing slow speed and system hanging

sir i have purchased dell inspiron 1525 facing problem of low speed
and system hanging at randomly.

Sir, i want to ask that as my windows is corrupted and i just have 1 drive C:/. Could i retrieve my data which is being stored in C drive...

Dell Inspiron 1525 — hardware problem

i have one dell inspiron 1525 laptop which i bought 15 months back. 2 months back i am facing some severe problems regarding its functions. i had made a complaint much earlier but for vain. whenever i start my laptop a sound of spark comes out of it, it becomes much hot and smell of burning plastic comes out. is it the way to satisfy the customer, i don't think so. i am very upset with the treatment dell is providing and i want to know what can i do for achieving a good support

my dell is one year old and i bet i hae talked to india at least 29 times. something is going wrong all of the time and all they can think of and tell you you have to buy this sisc and that disc for 89 dollard and one was a hundred and some dollars and i have viruses with the norton that they sold to me. im so disgusted. i will never buy another dell and i will tell all of my friends the problems i have and how india doesnt understand a word you are saying and if they get tired of talking they hang up on you, my problem still is not solved. what do i do now?

DELL — SLOW SPEED

I HAD PURCHASED A LAPTOP ON 13TH APRIL 2009 AND ITS SERVICE TAG NO. IS D88Z2BS. BUT ITS SPEED BECOME TO SLOW SUDDENLY DUE TO WHICH I HAVE TO SUFFER A LOT. CUSTOMER CARE IS NOT LISTENING ABOUT THIS PROBLEM DUE TO WHICH I AM GETTING PROBLEM.

DELL Inspiron 1525 — installation of service pack 1 for window vista

Day before yesterday I got an upgradation message (Service Pack 1) from microsoft for better functioning of window vista on my laptop. After I installed the service pack it asked me to restart my laptop. I gave command for it to restart but it never did ! Now, even in safe mode my laptop is not able to wake up ! When I ask for window to start normally it ask for some repair when you click OK it scan lots of files and in between get struck.

When I checked on google I found that lot many people are suffering from same problem. please look into the matter and do not send upgradation messages to customers unless they are user friendly and does not affect proper working of your computer.

I really don't know what to do ! There are some very important documents related to my work which I can not afford to loose at any cost.. Do let me know what to do ?

DELL — installation

i buy inspiron1545 i want to install windowsxp sp3 it is not installing there is no problem in the os disk can u plzz help me how to install xp3 in my lap .now iam having windows7 ultimate can i install xp3 without formatting windows 7..plzzz help me

I too am very dis-satisfied with my Dell computer. It is a table top Inspiron & from the time I set it up I have had nothing but problems. I know I have called for support at least 20-30 times & I always get told they have to send me to Dell on call which is a paid support. I had an HP before this piece of junk & I wish I would have bought another one. They have nickel & dimed me to death & I still have a computer that doesn't work half the time & is forever getting viruses even with McAfee & mal-aware & spyware being ran every day. Recently the brand new Dell printer quit working, what a horrible experience with both software support as well as hardware support. I finally insisted on a new printer only to be sent a "refurbished" printer. I will tell everyone I come into contact with to never buy a Dell. If anyone would like to buy this piece of crap from me, let me know. I'll sale it & get another HP!!!

dell inspiron — repair

Service tag: df4f5bs
Complaint number: 4177327
Code: [protected]
the initial problem which my machine was facing of the fluctuation in screen the LCD got replaces but the problem was not solved and they have said that the engineer will visit your place with the motherboard if it needed to be replaces they will replace it and it have been more than 15 days nothing have been done to my system.. This is not done either way that in just the second month I am getting my system major things replaced ie the LCD then MOTHERBOARD. The problem i am facing because of it is occurring me a huge loss.. It would be better if someone o[censored] contact with a proper service which was promised to me before i have bought that machine otherwise i would have to take some action from my side...
The last contact was with engineer Anil ([protected]) then someone from [protected] called up and ensured the visit but no one came...
Rest u can contact me on [protected]
it would be better if someone o[censored] revert back as soon as possible

Am bought a laptop on 13-april-10'.previous week small damages occured in near the HARDDISK part.Am complaint to dell customer care centre.But no resolution taken.If i'm switc ON my laptop maens small sound is occurs in near the HADRDISK part.after some times system displays no operating systems.After some time i'm install the windows7 cd it process upto INSTALLNOW, after this it displays NO DRIVERS.CLICK LOAD DRIVER.I'm click the load driver it displays to install CD/DVD/FLOOPYDISK etc. please help me...

Dell Laptop — Horrible service

Their database shows that my warranty has expired when I only recently purchased a warranty ! This leaves me with a non- functioning laptop and all because they havnt updated their database!
The managers are unsympathetic to my cause.

I have been calling up Dell for 2-3 months now...having wasted a small fortune and a nice chunk of my time.

This is the worst kind of service ever.
I would ask anyone i ever meet to NEVER buy dell.

DELL — hardware problem

i am having a problem in my laptop vostro 1088 which is seen again once i approached dell for the same kind of problem but i was not satisfied with the response of engineer and he hasn't done work of my laptop properly....
Hope for a favourable response....otherwise i'll suffer more problems..........
thank u.........




regards
sourabh mantri
[protected]

i purchased dell inspiron 1545 on 2010 feb .i hearing sound tick sound not more during shunt time left side the laptop side. what is the problem please give comments. this is my mail id send comments

We have the horriable experience with DELL, as we placed an order 22.10.10 for a laptop but the 3 times order canceled without intimation to us and dell customer care updated us it happend due to internally reason, Even we have paid 100% advance against the product after that All the details are attached below

Dell slogan is 'Dell is committed in delivering the best Customer
Experience to its customers '.what is the meaning of this... which is not following

Dear Sir,

Warm greetings from Dell customer care!

This is to confirm you that we have initiated the process of cancellation and refund as per your request.

The process would take 8 - 10 working days to process the refund to you.

I would be working with my internal teams for the same and would confirm you the delivery date.

Looking forward for your extended support


Vaishali Srinivasan
Customer care specialist - SMB
Dell | customer care, India
Office: +[protected]
fax +[protected]
[protected]@dell.com
Dell truly values and acts on customer feedback. If you have any suggestions or feedback please feel free to contact my case manager Ms. Anuradha at [protected]@dell.com
For Tech Support Call[protected]
For Customer Care Call[protected]
For Sales Call:[protected]
“Dell is committed in delivering the best Customer Experience to its customers. You may be randomly selected to receive an online survey from us. We would very much appreciate you taking the time to provide us your feedback on this interaction so that we can ensure we deliver the level of service that earns us your loyalty. "


-----Original Message-----
From: Pushkar Raj [mailto:pushkar.[protected]@erspl.in]
Sent: Friday, November 26, 2010 1:06 PM
To: Srinivasan, Vaishali
Cc: reddy, maheswar; Rathor, Aditya; alok.[protected]@changemasters.in; REDDY, MOHAN - Dell Team; RP, Anuradha
Subject: Re: Not satisfactory service & support (Order no.[protected]

Dear Vaishali Srinivasan
we have not accept your order .so pl refund me money.

URL: bigapplefresh.com

----- Original Message -----
From: <[protected]@Dell.com>
To: <pushkar.[protected]@erspl.in>
Cc: <[protected]@dell.com>; <[protected]@dell.com>;
<alok.[protected]@changemasters.in>; <[protected]@DellTeam.com>
Sent: Monday, November 22, 2010 9:38 PM
Subject: RE: Not satisfactory service & support (Order no.[protected]


> Dear Sir,
>
> Sorry for delay in my response and inconvenience caused
>
> The order has been completed the manufacturing stage and it is currently
> in transit to India. Post custom clearance we would definitely expedite
> the delivery for you.
>
> I would be glad to offer you one year additional warranty extended for the
> same laptop as goodwill gesture.
>
> Looking forward for your extended support
>
>
> Vaishali Srinivasan
> Customer care specialist - SMB
> Dell | customer care, India
> Office: +[protected]
> fax +[protected]
> [protected]@dell.com
> Dell truly values and acts on customer feedback. If you have any
> suggestions or feedback please feel free to contact my case manager Ms.
> Anuradha at [protected]@dell.com
> For Tech Support Call[protected]
> For Customer Care Call[protected]
> For Sales Call:[protected]
> “Dell is committed in delivering the best Customer Experience to its
> customers. You may be randomly selected to receive an online survey from
> us. We would very much appreciate you taking the time to provide us your
> feedback on this interaction so that we can ensure we deliver the level of
> service that earns us your loyalty. "
>
>
>
>
> -----Original Message-----
> From: Pushkar Raj [mailto:pushkar.[protected]@erspl.in]
> Sent: Monday, November 22, 2010 4:30 PM
> To: Srinivasan, Vaishali
> Cc: RP, Anuradha; reddy, maheswar; Rathor, Aditya;
> alok.[protected]@changemasters.in; REDDY, MOHAN - Dell Team
> Subject: Fw: Not satisfactory service & support (Order no.[protected]
>
> reminder
>
> we have not recived any responce .
>
>
>
> regards
> pushkar raj
> [protected]
>
> ----- Original Message -----
> From: "Pushkar Raj" <pushkar.[protected]@erspl.in>
> To: <[protected]@Dell.com>; <[protected]@dell.com>
> Cc: <[protected]@dellteam.com>; <[protected]@DellTeam.com>;
> <[protected]@Dell.com>; <alok.[protected]@changemasters.in>
> Sent: Friday, November 19, 2010 9:39 AM
> Subject: Fw: Not satisfactory service & support (Order no.[protected]
>
>
> Dear Vaishali,
>
> We cannot accept delay in delivery due to the issues which are internal.
> So
> Pls cancel the order and refund the money.
>
> Regards
>
> Pushkar Raj
> [protected]
>
> ----- Original Message -----
> From: Pushkar Raj [mailto:pushkar.[protected]@erspl.in]
> To: [protected]@Dell.com, [protected]@dell.com
> Cc: [protected]@dellteam.com, [protected]@DellTeam.com,
> [protected]@Dell.com, alok.[protected]@changemasters.in
> Sent: Thu, 11 Nov 2010 12:24:06 +0000
> Subject: Not satisfactory service & support (Order no.[protected]
>
>
>> Dear Maheshwar
>> My orders no is[protected] and case no .7868506, placed an order on dated
>> 22.10.2010, 2 days ago when we communicated to Dell customer care they
>> Updated us the order has been cancelled and re-order (old order
>> no.[protected]
>> again due to some reasons but not informed to the customers. As per the
>> as
>> the Mentioned here in the Dell’s PO delivery within
>> 2-3 weeks so we were expecting the Dell will be perform the entrust
>> services
>> and supports. Then we placed an order to Dell even there is no any
>> reply from Dell regarding re-order other hand Dell account Manager
>> Mr.Alok Kumar is not giving the clarifications even after so many
>> reminders. But to till dated still order is in work in progress and
>> showing
>> the status while online, as we aware 3 weeks has been passed already.
>>
>> Today we again communicated to Dell customer care they updated us some
>> problem in the production of the product. These are not the customers
>> fault
>> so why should suffer to the customers? Due to this we are not able to do
>> work successively. Kindly mention the time within moments exact date when
>> we
>> will receive product.
>> So we need compensations against the delay period. And arrange
>> Laptop for time being use until receiving the pre ordered product
>>
>> Please clarify:-
>>
>> Dell’s slogan here:- “Dell is committed in delivering the best Customer
>> Experience to its customers”.
>> It is’ according to our experienced not fulfill.
>>
>>
>>
>>
>>
>>
>> Thanx & Regards
>> Pushkar Raj
>> [protected]
>>
>>
>>
>>
>>
>> ----- Original Message -----
>> From: [protected]@Dell.com
>> To: pushkar.[protected]@erspl.in
>> Sent: Wed, 10 Nov 2010 10:55:03 +0000
>> Subject: Dell order no:[protected]
>>
>>
>> > Mr. Pushkar,
>> >
>> > Warm Greetings from Dell customer care!
>> >
>> > Reference :- Your Order Number[protected]
>> >
>> > The order for Dell Latitude XT2 is currently in production. The
>> > estimated delivery date for the consignment would be updated to you.
>> >
>> >
>> >
>> > Please be rest assured that I will be personally handling your case,
>> > and will be in touch with you on a regular basis.
>> >
>> > The case reference number for your request would be 7868506. You can
>> > track the status of this case reference number on our website
>> > www.dell.co.in/case. You may register yourself with your email id and
>> > personal details by clicking on the customer service link to track your
>> > details. Please feel free to email me if you have any clarifications.
>> >
>> >
>> >
>> >
>> >
>> > Vaishali Srinivasan
>> >
>> > Customer care specialist - SMB
>> >
>> > Dell | customer care, India
>> >
>> > Office: +[protected]
>> >
>> > fax +[protected]
>> >
>> > [protected]@dell.com


As per our experienced we don't recommend to purchase any DELL's product

i complain 15 days ago but still they did't sent any engineer.All the customer care are lying and try to escape from this problem.My service tag is 6MN35BS .I have heating problem and complain 20 times and they said they are going to send engineer within 3-4 days but not so.Then what is the used of home servicing, just to attract customer.All liar dell customer care

It’s really an interesting fact which I just got to know via this blog. Making this blog and keeping it updated is the best possible thing which customer always ask for. So I would like to thank for this interesting knowledge given by the moderator!
http://www.dellgx270.com

dell/inspiron — all hardware

sir , i have using dell laptop the inspiron model and i have lot of hardware problems so pls request you to solve them.the problems us speakers , panels keyboard, motherboard ..

sir, i have using dell laptop the inspiron model and i have lot of hardware problems so pls request you to solve them.the problems us speakers, panels keyboard, motherboard i am studying engineering so i am doing project lot of time for that reason will be problem created...

my phone number [protected]

DELL — Dell system working slow

I have a dell laptop around 3 yr old getting 5 min battery backup only and red cross mark on battery, what shd I do?

Dear Sirs,
[protected]@gmail.com
amrita.[protected]@gmail.com

As I am winding-up my Computer Relationship with DELL, I would like to point out some, painful experience I had with DELL.
The DELL Desktop, with OS Windows 7 home basic 64 bit, with 20" Flat Monitor, was delivered to me in January 2011 and problems started from the First day itself.
1. The Monitor Screen had a Flaw - A scratch and the Monitor was exchanged for a nother clean one, after the so called Agent at Pondicherry certfied that I am not a Lier.
2. On setting up the Computer, the most important programme, the Microsoft Office 2010 was found locked, with the alleged "Enclosed Key" missing in the package. Requested and begged for the Key in vain. Seeing my pitiable plight the agent at pondicherry, consoled me by providing a old time 'Starter Edition". From January 2011 to December 2012 I have not seen or used the installed Microsoft Word 2010. What was the necessity to Lock the Programme, when the Computer is being delivered by Courier in a sealed carton, direct to the buyer without a intermediary. It did not serve any purpose other than harassing the buyer
3. McAfee's security Centre - A sample alone given for 15 days and regularly pestering for buying it. What was the harm in giving full usage, when buyers have never bargained about the price of the computer before placing the order.
4. When some programmes failed to show up and when contacted the Customer care (The Dell agent in Pondicherry), he just dodged away saying something. To my luck I corrected the problem myself as it was a minor problem. Customer care became a Customer Don’t Care.
5. When a bigger problem cropped-up in early December 2012, the same Agent fixed up a date to fix my computer and never turned up for more than 10 days. As I am wasting money for the Internet at the rate of Rs. 25.00/day, I had no other choice except to engage a Non DELL Wizard to set right my computer. My saved items all gone before the computer was attended to by the Non DELL Wizard.
I was very sadly disappointed on seeing your mail dated 14th January 2013, about the De-activation of my account.
So, DELL is removing my account and all backed-up files. Instead of throwing away my Precious backed-up files into the Bin, why not as a Kind Gesture, send the backed-up files in a Disc, Of-course FOR A PRICE fixed by you. Iwll take the DELL relaton ship as a FREE TRAL FOR 2 YEARS
Finally, I want to inform you about few of my Friends’ advice before I ventured to buy a Dell desktop. Some said “DELL is DULL” and some said “DELL is HELL”.
I started living with the Computer from the year 2000. Never had any Problems
Well, forget the past, No Hard feelings, All the Best...DR. K. SOMANATH..Customer no.[protected]

Καλησπέρα σας,

Αγόρασα την 01/ 07/2011 το μοντέλο Ν5010 και πλεον η μπαταρία δεν κρατάει καθόλου ενω δείχνει οτι είναι φορτισμένη. Αν όντως ισχύει οτι στα 3 χρόνια υπάρχει η δυνατότητα αντικατάστασής της, παρακαλώ να μου την αλλάξετε διότι δεν τον πλήρωωσα και λίγο 650 € έδωσα. Πιστεύω πως δεν αρμόζει στο όνομά σας να συμβαίνουν τέτοιου είδους προβλήματα.

Με εκτίμηση,
Κουτσούκος Χ.
[protected]@yahoo.gr

HELLO I AM DHARMIK FROM AHMEDABAD GUJARAT INDIA.I HAVE COMPLAINED.I PURCHASED A DELL INSPIRION15" BEFORE TEN DAYS. IN THIS LAPTOP ON THE SCREEN ONE PIXEL BECOME A BLANK FROM THE COMPANY FAULT.SO MY LAPTOP IS AS IT IS IN PACKING.SO I REQUEST TO YOU PLEASE SEND A COMPANY FELLOW AS POSSIBLE AS SOON TO SEE AND SOUL MY PROBLEM.THIS IS MY KINDLY REQUEST TO YOU.

Dell/Laptop — Faulty Laptop

I purchase my laptop on dated 08/02/10... in my laptop there is some hardware problem... its dvd wrter not working properly ... it have opning problem.. its push buttn not working .... pl change my laptop as soon as possible...

I have purchased the laptop on 20/06/2009 and 1 year warranty ... There is problem in my Laptop... CD&DVD writer, touch pad and adapter is not working properly from last 6 months...I have complained about these problems to company, by telephonic, But till i have not get any service.

So Please change my laptop as soon as possible.

Office Home and Student 2010 was included with purchase of Dell on order #[protected], but we received a separate charge on Invoice #[protected] for $158.99. Why were we charged for this when it we understood it was included with purchase of $468.23?

I AM DEEPAK GUPTA LIVING IN #1961 BACK SIDE OLD FORT MANIMAJRA CHANDIGARH 160101
DEAR SIR/ MADAM
I AM USER OF VODAPHONE MOBILE LAST 4 YEARS THE NO. IS [protected] I WANT TO CHANGE MY PREPAID NO INTO POSTPAID. AN AGGENT HAD BEEN COME 2/04/09. I GIVE TO HIM MY ADDRESS PROOF AND IDENTY PROOF HE GIVE ME NEW SIM AND PROMISE TO ME YOUR CONECTOIN HAS BEEN CHANGE IN THRE DAYS BUT NOW SIX DAYS HAS BEEN BUT MY NO. COULD NOT CHANGE PRE TO POST PAID . THE AGGENT TOOK 250 SECURITY DOPSITE THE PESON (DIMPLE)WHO SEND AGENT FROM VADAFONE CARE SHE IS NOT PICKING MY PHONE HER MOBILE NO IS [protected] . SIR/ MADAM PLEASE SOLVE MY PROBLEM
THAKINGYOU
YOUR FAITHFULY
DEEPAK GUPTA
[protected]

My battery also went dead.

dear sir.

pls. give me price dell PP29L.


munna

Hai,
Please give what latest price of PP29L dell laptop

Hai sir ;
My sound drives did not work last time formate my lab after my lab not work in sound
pls give some idea

I received a Dell laptop 1525 inspiron
my order no. 0272400
Customer no. 616330.

problem
Windows Vista doesn't detect hard disk.
Error message There is no hard disk.

Name Mohd. Sultan
Contact no.[protected]

I had a similar and a more cumbersome problem with dell..
please do let me know if you reach any greviance since i also need help. even i am figthing for my features or a refund back

my issue is on

http://www.consumercomplaints.in/complaints/dell-studio-15-c217846.html

Rs 56, 000/- was including of all tax and Carry case and Rs 55, 100/-shown in the net was exclusive of VAT 4% and without carry case and delivery charges.At the and of story you was get cleared from Mr.Probir Mukherjee. ( DELL AREA MANAGER ).We unable to understand the meaning of your complain!!!

I have purchased a DELL laptop and its not working properly.My laptop is in warranty period and it is having a hardware problem. DELL has ensured me that for any hardware problem they will be coming at home and solve the problem but now they are saying that, I will have to come to Lucknow to repair my laptop.Its customer care number is [protected]

i won the lottery plz help about this skim

where you have published the list. even your distributers do not know about the result i have purchased more than rs 3000 petrol from you but you guys are very careless do not disclose where we can see the result reply me back

I have DELL laptop 1525n my laptop was said to have backup of 2.5 hours when charged fully but the battery backup I have is only 31 mins
and not getting any help from DELL customer care and other DELL services. So could you do any help to me regarding my problem
Thanks

I have complaint about the wireless mouse and keyboard which is not working and it&#039;s under warranty . Although, I have provided him with full information but till now I have not got any reply. Your customer care representative told us that the serial no. which we have provided is wrong. the serial no. = CN-02T0G[protected]I-OUXN-AOO.please advice me the solution of this problem and tell me is this your dell accessory is genuine or fake. i am sending you the proof along with this complaint. my complaint case no. =[protected], june 24&#039;2014. my email address is [protected]@yahoo.com or and an otherwise you can contact me on my no. [protected]. please reply me as soon as possible.

I am having Dell PC, Optiplex 390, Sr.No. MAC7845C4096178. Mouse serial No. DPPID CN-011D3V[protected]D18. The mouse is not working since last two days. It is in warranty period. Date of Invoice : 27.07.2012 Inv.No. [protected] Billing Address: UltraTech Cement Ltd. RMC Division, Ahura Center, Opp MIDC Office, Andheri (E) Shipping Address; UltraTech Cement Ltd. Unit: UltraTech Concrete, Lodha Golf Link Village, Near Pune Mumbai Express Highway, Near Kiwale Village, Pune 412101 Maharashtra.
Regards,
Shridhar Aradhye
Mob # [protected]
UltraTech Cement Ltd.
Lodha Project, Pune