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Dell India Complaints & Reviews

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Last updated Feb 26, 2024
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Dell India reviews & complaints page 148

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A
Ashish Shukla
from Mumbai, Maharashtra
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Dell Inspiron 1525 laptop: Not working

hi,
I am having a DELL Inspiron 1525 laptop since last 13 months. From the last 4-5 months, the system clock stopped working. First I thought that it may be due to the some software problems and therefore formatted my laptop. However, this issue didnot got resolved even then.
from the last one month my laptop battery also started behaving starngely. Some time it chraged upto 20%, some times 30%. I thought it may be that i need...
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A
Ashish V. Wagle
from Pune, Maharashtra
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Hard disk space reducing

I have got a Dell Inspiron in the last week of June. The Hard Disk (C drive) space decreases automatically even when no extra stuff is added to it. It reduces at a rate of approximately 1 GB per two days. Today 2 GB got reduced directly.
The C drive externally is showing 217 GB free of 283 GB i.e 66 GBs consumed. But if I open it and select all the folders the sum totals only 28.5 GB.
I am unable to understand why the space...
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D
DEEPAK SWAMI
from Pune, Maharashtra
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hardware and batterry problem

respected sir
I am a student in IIT ROORKEE, i have purchased dell studio 1535 laptop which has service tag no 6B2C2BS, on date 22/09/2008 by direct payment.
it was initially running very good and the performance was SATISFACTORY but from last 5-6 months i am continuously facing serious problems related to battery and optical drive.My optical drive has been changed thrice just in duration of 5 month and again it got out of order...
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R
Radhakrishnan Balachandran
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad response

Hi all,

I booked a dell studio 15 laptop a week before.
And when i was booking that particular system. They promised me that i wil be getting my laptop within a week.
And that to its cost around 48000.
And it was urgent as i confirmed them repeatedly for my delivery as i was abt to leave to my home town.
And they also promised me that i wil be getting the laptop within a week.

But...
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D
Dratna Exports
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement under warranty period

We have bought a Dell laptop about 2 and half months ago. After 5 days from the date of purchase the laptop was not working. We called the dell technical service assistant and submitted him the laptop as it was not repairable here. Now since then we are regularly making the call at the dell service centre but they are making false statements that the replacement laptop has been despatched it will be recd in a day or two. But the same thing...
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C
Charles Carvalho
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of laptop bag

Dear Sir,

I recently purchased a dell inspiron laptop from dell bangalore from a dell sales representative called bhavya g. I referred a friend to dell (who purchased a laptop from them) and was promised verbally and through an email that i will be sent a laptop bag for the referral.

The laptop bag never came and on enquiring i was told that they are short of bags and i will be sent one soon. However it has...
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D
Devansh Gupta
from Lucknow, Uttar Pradesh
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Lack of customer support

Hi,

I am a 2nd year student of IIM Lucknow. I had purchased a Dell laptop as a part of the bulk deal organized by IIM Lucknow and Dell last year. In less than an year the battery backup has dropped to less than 50 mins. And on complaining they are very rude and unprofessional. I made a complaint on their site on 22nd July. they haven't replied to me till now. I am attaching a screen shot of my battery backup. These dell...
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A
Ankita Dabas
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely slow delivery process and highly inefficient sales executives

I have been waiting for my Dell desktop for than a month and a half. First the sales executive took more than twoo weeks to realize that they need to collect the wrong configuration which has been shipped to me. Then they promise me end of July delivery which now has been extended to Mid August. They have no sense of timing and they ship thier desktops by road from Chennai. So much for a short lead time message that Dell tries to associate...
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K
Kalanidhi Salugu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received faulty part

We received our laptops as part of a bulk order in which the order was for 160GB hard disk, a DVD writer and bluetooth. The laptops we recieved had 120 GB hard disk with a combo drive. On complaining, all the laptops were replaced with 160 GB harddisk and a DVD writer. Now, my laptop crashed and it was not detecting the harddisk. When I ask for a replacement, I received a 120 GB harddisk. On calling Dell customer care immediately, they asked...
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M
Muhammad Amir
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't purchase anything from DELL Computers | DELL FRAUDE

Hi Guys,

It's a suggestion to all of you that don't purchase anything from DELL as they are doing fraud now a days and doing wrong commitment.

I hope you will get a clear picture from what i have email to dell but they are not replying of any email neither they receiving the phone they got the payment and now making fool so i will go to court but i just wanted to inform all of you about this.
br...
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V
venkatarao savadana
from Pune, Maharashtra
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Unable to install windows XP on dell inspiron 1525

Hi,

I have purchased Dell inspiron 1525 with pre-installed Windows Vista Home Basic, i want to install windows XP sp2 .
I have selected CD ROM is the first boot disk but it's not booting windows XP CD but when i insert vista CD it's recognising . please kindly help me to get install Windows XP on my dell inspiron 1525.
Thanks...
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S
Sriram Deshpande
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for lost of my luggage during traveling in the train.

Respected Sir,

I myself Mr Sriram Deshpande was traveling in train no. 1402 ( Nandigram Express) from ADILABAD to KALYAN, on 27th JULY 2009, my birth no. was 52 coach S2, My PNR No. was “[protected]”.

Train was departed from ADILABAD at 1:40 hr, till 12:00am I was awake then I slept for 3 hr at 3.45 i found that my Bag with laptop and cloths was stolen which was kept below my seat which is having...
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S
Swaroop Keshav N
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exploitation of Warranty Terms

I purchased a Dell Inspiron 2 years back and I was happy with its performance for 1 year, because of which I ordered one more Laptop for my spouse.
My problems started soon after the warranty period. My system performance slowed down drastically, battery life came down to less than 10% of its earlier performance and also the Keyboard started malfunctioning.
Now, the motherboard of the second laptop has crashed at the end of...
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D
dr. vineet gour
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged body paint

i bought my laptop 1525 M62 on 15th nov, 2008 with the promises of the best service if any fault found in the warranty period of 1 yr.but i am very disappointed with the response when i am trying to get it done.the body paint of my laptop is damaged itself when it's not even a year and people from customer care are not responding to my request.i am going to take a legal action if my faith is broken.kindly do the needful.i would be obliged....
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V
Vanitha Cutinho
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provident Fund not recieved

Dear Sir/Madam,

I have not recieved my PF clearance till date. The officials from Dell International Services, India, Accounts Dept say that they have submitted the details to PF dept in month of April 2009.

Kindly let me know the status immediately.

Kindly note the PF Number : KN/BN/24960/20259

Kindly do the needful....
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V
Vatsa Heera
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor product and faulty service.

Hi,

I bought DELL laptop (studio 1537) on Jan 27 ‘09 form a Nehru place dealer (Computer Empire). Within a week I realized that the machine had few problems like


1. Speakers were of poor quality,

2. Its WiFi used to get turn on automatically,

3. Few touch buttons were not working,

4. Few drivers were not supported by the operating system. After rebooting...
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chandraprakash s gandhimutha
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not replacing my laptop from 2 months

as i have purchased dell studio 14 laptop from vijay sales ghatkopar on 17.02.09 few moths later it was given for the repair in hubli on date 04.05.2009 & they replied that the laptop cannot be repaired it will be replaced with new but still today iam not getting my laptop back
dell studio14 tag no ; 1435 s/tag-hc2w2bs
case no ; 2096840
date; 4/5/2009
purchase 4rm vijay sales ghatkopar invoice no 13-gtk02-9sicd...
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E
EVA GOYAL
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charger is not working

sir,
i have purchased my dell-14 on 14 june 2009.within a week its charger stopped working. i hav been trying since then o n the caustomer care number of dell but it is not responding. most of the times it is busy. i m fed up after trying it several hours thousand times. pleae do help me... i want it to be replaced as soon as possible.my work is getting badly suffered.

details oh my laptop are--

dell...
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T
tycoononway1987
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF amount not credited!

Hi

My name is Gurpreet. I'm an ex-employee of DELL International Services, Gurgaon. I had filed for my PF back in the month of March and according to the official body handling the accounts in Dell, he had filed for the same with the PF Office, Bangalore in April itself.

When i dial the numbers for the PF office, they are out of service and when i write mails to "The Commisioner" for the Regional...
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A
amit_epatra
from Sangli, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Offers

Dear Sir/Ma'am,
I recently purchased Dell Studio 14", i placed order at Dell, Croma, Hadapsar, Pune. Mr. Mohsin Salim (Rep Code: - BAZA2AAG) helped me for the same. He promised me that i will get a Bluetooth Mouse with the Laptop in offer, but when the Laptop arrived it was having simple laser mouse instead of Blue tooth mouse. Because of that offer only i booked Dell, else i would have gone for some other laptop. Before...
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