Dell India Complaints & Reviews

Dear sir,
I have purchased R540501 Dell inspirion 1525 laptop and its on warranty period.My laptop battery is not charging and the touchpad is also not working properly.please troubleshoot my problem as soon as possible.
Thanking you
Dr Devender singh
Mobile no. [protected]...

The Incharge,
Dell India Legal Team, Dt. 23/05/2009
Divyasree Greens,
Survey No. 12/1, 12/2A, 13/1A
Challaghatta
Varthur Hobli
Bangalore-560071

Dear Sir,

Re; Complaint No. Case ID 1905581 Dt. 5th May, 2009

This is to inform you as under:-

1. That a Laptop “Dell Inspiron 1545, Blue, 3GB, 320 GB, Vista Premium”...

I have a desktop PC Dell - Vostro - 200 bought with a genuine Win XP Home edition.

After the immediate(1 year) expiration of the desktops 'Warranty', the DVD ROM has stopped detecting CDs(audio cds, writable cds, Video Cd's). But the DVDs are working fine. Mind you that these Cds are not pirated or bought from any black market.

After calling Dell customer care 5 times in a row, every time i was...

Subject - PF number KN/BN/24960/15790

This is in reference to my above Provident Fund Account. I submitted my PF withdrawl through Dell ( badge number 841345 ) on 12th June 2008 which was submitted at the PF Office Banglore on 27th June 2008. I was informed that the PF amount would be credited to my account within 3 months, however, it is almost an year and I do not see any credit to my account. I have been in constant touch...

I have a Dell Inspiron 1525 with 3 years next business day warranty. It has been giving me issues right from the day I bought it and makes me regret buying it. The stupid Dell machine started restarting intermittently.

Since I have been in IT for last 9 years, I dont need Dell's call centre to tell me what needs to be done. I did all the troubleshooting and isolated the battery to be causing the issue. Finally I contacted...

I am not satisfied ur product...

I had horrible/worst experience with Dell Customer service Center. I purchased DELL INSPIRON 1420 from one of the LAPTOP Showroom.I checked at that time also about Internationa Transfer.
They said clearly and shown some Brochers also saying that you will get the Internation Warranty and all. I came to USA in Last DEC'08 and i Tried to Transfer my account from Jan'09 onward.
But it was not happen still today. They are...

my bluetooth device isnot working..from the time when i bought the laptop..i contacted to dell custmor care
many time..but they isnot giving proper response...i did everything what they told to do.and about 6 month havebeen passes and my blutooth isnot working till now..my laptop is in warrunty period..i bought laptop in october month.my laptop tag no. is 2CKG2BS....

- Got 7-10 delivery commitment (both verbal and written)
- Was told XPS is premium machine with no chances of delay in delivery.
- After waiting for 14 days I expressed my concerns again regarding delay in mail and told them they will have to compensate me for the delay.
- - I call the customer care, am told to send mail to
'[protected]@dell.com and not '[protected]@dell.com'.
- 21...

DEAR SIR
I VE PURCHASED MY LAPTOP 0N 20/11/2008 IN PATNA FROM GLOBAL SYSTEM, HARINIWAS, PATNA.
MY COMPLAIN IS :-
1.NOT CARE PROPERLY UR AUTHORISE SHOP
2.LAPTOP BATTERY IS NOT WORKING
3.BLUETOOTH NOT WORKING
3.MICROPHONE NOT WORKING
4.AFTER PURCHASE OF ONE WEEK KEY BOARD WAS NOT WORKED, SHOP KEEPER SOLVED THIS MATTER

BUT HE DIDNT WANT TO TALK ME.
I REQUEST U TO PLS CHANGE...

I purchased Studio 14 ( Tag- 5LNT2BS) on 9th Jan-09 and received it on 23rd of jan-09.

After a day or two, I found the speaker casing is open from one side, it can be fixed by pressing it tightly, But opens every other day.

The plastic chassis which holds the screen is very loose and opens up from the top (Near the camera)

Due to this there are Keyboard markings over screen and strong lines and...

myself gaurav verma.i purchased a new laptop of Dell company model no Inspiron 1525 in the month of Feb'09 end. it came through courier at my address.it has got one year warranty.after receiving the laptop, i found that its inbuilt webcam has not that much clarity as it is in my friends laptop of same model.also i found that i could not place my camera MS Pro memory card in the slot provided in it. Moreover the TV connector slot provided...

Hi,

This is Ravikiran. I am using Dell XPS 1330 Laptop. Recently I got a Problem with My Battery, It's not given proper backup. I contacted dell and they sent a new battery. That new battery was good and giving good battery backup, but Laptop getting overheating. I checked with Another Friend’s battery and Adapter that it's working fine, without battery also working fine. So I contacted to dell and logged...

i have buy dell inspiron 1545 laptop one week before.. i format the vista 32-bit OS and installing windows xp but it was not installed.. it seen some errors.. what i should do... it is possible to installing windows xp in inspiration 1545...

sir,
i find that after charging 4% my laptops battery not charging more . my service tag no. is 3fzj1bs. this problem is occurring last 5days . i have purchase my laptop 09 April 2008. my invoice no. is 00038273 and code is 303780, and order no. is 0059581, quotation no. irso1257001.
my address
boys hostel-1 ABV IIITM, morena link road gwalior

pin-474010
mobile no-[protected]
email-nirajkumar.[protected]@gmail.com...

I have had horrible experience with Dell. Within 40 days of purchase the machine stopped functioning. When I called the customer service guys they sent an engineer who could not figure out the problem and the technical team in banglore advised him a hit and trial method of changing one part at a time - they opened my new laptop and tried changing, RAM, mother board, etc. When i asked for a replaced after 15-20 calls one of the techincal guys...

Dear Sir

I am writing this complaint with great regret. I bought the Inspiron 1525 laptop online. No engineer came to install it when it was supplied. The silver colour coating of the side panel of the key pad were worn out. It was so difficult to get through the customer care as most of the time it is coming busy. And even if one get them they starts transferring calls from one to other and put them on hold for infinite time....

I purchased a dell laptop 2 years ago. The model is XPS M1210. It has an NVIDIA GeForce 7400 graphics card inbuilt. From the day I purchased it, the graphics cards was a problem. It used to get heated up and the screen goes blank. After sometime it comes back with an message telling that, the graphics card crashed and windows has recovered it. As the windows recovered it, I assumed that it was a problem with windows and not the graphics card....

Dell has a pathetic way of handling their corporate clients. I had ordered and paid for 1 no Dell E 5400 laptop on 23rd of March with a commitment of assured billing by their sales manager that it will get billed by[protected].

Sales manager all along had been confirming that the billing will take place and changed the order specifications saying that it is required to make sure that billing happens on or before 31-3.
br...

sir,
i have not recieved my pf yet i have applied for my pf in the mnth of aud'08 its been more then 7 months i have not recievd any amount...i have written an e-mail to EPF commissioner & many other people...kindle assist me with this as the pf office for my co. is in bangalore......