Dell India Complaints & Reviews

DELL — PF Not Received

PF settlement
My Client name is Deepika Joseph Padipura. and my PF no is KN/24960
My PF settlement forms 10c & 19 were submitted to PF Office at Raja Ram Mohan Roy Road, Banglore.She had resigned from Dell on Nov 2008.
She had submitted all papers for the PF.Its been 8 months and she have not yet received the Provident Fund so far. Please let me know the status.

I have got the contacts from website and mailed to ro.[protected]@epfindia.gov.in. And called to below mentioned telephone numbers but no respose at all.
R.P.F.C (I) Shri S. Raghuram 22277700/22273991
R.P.F.C (II) Shri K. Narayana 22249133/22291945
R.P.F.C (II) Shri Samarendra Kumar 22244161/22244161

I would request to complete all the formalities for the same and refund the amount as soon as possible on her account, as she need the money urgently.

Best Regards,
Ali. On Behalf of Deepika Padipura.

PF Claims — PF Claims Not Yet Received

Dear Sir,

My Ex employer has submitted my PF Claims on 27/5/2011. But still Claim not yet received. Kindly let us know whom to complaint regarding this.

PF No: DL/36558/062


SUCCESSFUL REGISTRATION ! ! !


Your Registration Number is : DELNO/E/2011/03526
The Grievance is lodged with the office : EPFO, RO, Delhi (North)
Officer's Name : Sh. A.K.Gupta
Phone Number : [protected]
Email ID : [protected]@rediffmail.com

Dear sir,
I, Ravindra Nanasaheb Deshmukh Citibank credit card holder bearing card no. [protected]. bring to your notice that, unknown person has misused my credit card to purchase of items costing Rs. 22, 598/- from Dell India Pvt. Ltd. vide purchase reference no. 948666 dtd. 17.07.2009. ( As per my citibank credit card statement dtd. 22.07.2009).
However i have filed F I R against the same. i would appriciate if you could provide me shipper/Delivery address of the above purchase at my e-mail id [protected]@rediffmail.com at the earliest.
If you need any further documents/ Proof i will provide same immediately.
Kindly do the needful
Your's Truly
Ravindra N. Deshmukh

I purchased a Dell Inspirion 1525 on December 14, 2008 and 8 months later it died! The ac adapter also heated up to the point where I had to use an oven mit to be able to handle it. I shipped it in for repairs and was told that I damaged it and that since I damaged it it's not cover under the one-year Limited Warranty! The LCD screen and the motherboard need replacing and I was told that if I purchased the complete care warranty for 326.00 that they would go forth with the repairs OR I could just pay the discounted repair price of 200.00 and keep the warranty I have. This laptop top was OBVIOUSLY defective! I would of had to chuck it off a cliff to render it as useless as it became. It literally just died!!! I've since done research on this computer (and others) and apparently Dell is not interested in backing up their defective products and the customer service located in India is absolutely frustrating and useless! I've even read about people who have 3 yr warranties, have paid to have their repairs done only to have the laptop continually breaking!! Who has the time and energy to keep sending in their computers for repairs??
I checked my states attorney generals office and there is a settlement from dell concerning the warranty coverage and a handful of other complaints. Unfortunately, I missed the deadlline to claim by four months. This was due to the timing of the purchase. The suit was filed 4 months after my purchase and the computer died four months after the deadline. I'm hoping that the Attorney General office can help me come to some form of resolution but quite frankly I see that I'm in a no win situation because it seems that Dell has all the angles covered and to HOW NOT to honor their agreements.

DON'T BUY FROM DELL!!!

I actually purchased an Inspiron 1525 in Aug 2008, and mine also just stopped working on June 30th 2010! I was at work and came home and pressed the power button, and nothing happened. (Just a note, but I take VERY good care of my electronics etc). I have taken it to various places and they have all said power/motherboard and it's not worth fixing. This is less than 2 years old! My 1 year warranty is up, but this should not have happened. I live in Maine and there is a law in place that allows 4 years warranty for purchases. I have faxed, called and emailed Dell and have not gotten anything from them for support or assistance since my warranty is up.

I Sivakumar.K

i had Purchased Dell Inspiron 1525 Model Laptop on 08.12.08. Now my Laptop Battery backup coming only for 30 minutes only.i had given a call to dell toll free servicenumber Mr.Sathya from dellside attended a call he told that it was not a problem 10-12 months Batteries 30 mins Backup it was good. and he advised me to purchase a new with worth of 5000/- Rs. and he given a complaint number 2509287.

Regards
Sivakumar.k

Dell Laptop — After sales issues

HI.
after try to solve my problems and ennumbers of request to solve my problems my issue is not solved with Dell co .
i purchased a dell lap top in Jan . which thy delivered late i agreed .and thy gave me complsations for the same.
after some time my laptop started giving problems . i reported the same to dell customers care they asked to contact dell tech team i did the same they promised me a cal back which i never recevied . i have problems with my laptop
1: speakres give cracking sound
2: CDs dont work in my laptop .
3: they gave me bluetooth headset which is not working
4: laptop body is loosen which m trying to fix .for a long time .
5: on my laptop right hand top there are craches forming
6: laptop dose not close tightly

i paid them full amount at once ..it not even in inltallements then why should get such a terible service .
not even responce to issues . they trying to ignore .. i watned my laptop to be replaced ...

laptop details
Dell studio 1537
Service tag # 9W3Q2BS

Contact info :
Mo: [protected]


Can i get some help after launghing this complaint or again ill be help less
?????????????????????????????????????????????????????

dear sir

i hv dell vostro 1510 laptop their keys are not working pl give the contact person details so that i can apporach him for repair my work is suffering
pl provise the address & contact deails

sunil
[protected] or [protected]

dell vostro laptop — BLUETOOTH NOT WORKING

SIR I PURCHASE DELL VASTRO 840 LAPTOP S/T-2PD2MH1 ON 26/08/09 AND FROM THAT DAY MY BLUETOOTH MANAGER IS UNABLE TO CONNECT ANY DEVICE AND BLUETOOTH TOSHIBA IS NOT WORKING PROPERLY
SIR PLEASE DO SOME ACTION OR TELL ME WHAT I HAVE TO DO . I GO ONCE TO THE SHOP WHERE I PURCHASE BUT THEY ARE ALSO UNABLE TO DO ANYTHING



PLEASE TELL ME WHAT I HAVE 2 DO OR SEND ME A TOSHIBA BLUETOOTH MANAGER DRIVER CD

AJAY DEWANGAN
C/O ANADI CHOUDHARY
NEELKANTHA NAGAR 1ST LINE BIJIPUR BERHAMPUR
DIST GANJAM
ORISSA

i bought a dell laptop inprision 1545 in july . now it is not working my lot of work is pending . i many time call in custmer care but they are not sovled my problem. please imegatly repair my laptop. i have all document related to laptop

RZ D 1/4 STREET NO. 5 MAHAVIR ENCLAVE {PALAM}
NEW DELHI 110045.

I am having a harrowing time myself.

CASE HISTORY:

• I chose to Buy a Laptop Dell XPS 1645 from Dell in the 11th of Nov with the delivery date as 1st Dec.

• On the 28th of Nov this was arbitrarily cancelled and on the 1st of Dec the delivery date was updated to 9th of Dec.

• Today on the 8th of Dec they arbitrarily chose to extend this to the 21st of Dec.

Going by the above stated facts it is clear that I have made a grave mistake trying to associate myself with Dell. Also it seems the customer doesn’t exist for them because nobody has contacted me and told me the reasons to the delay or even asked for my consent if I am fine with this delay in the first place.

This is the second revision in delivery date being made for the Laptop, ie, they are unable to honour their own ‘revised completion’ date that they themselves chose in the first place. I’m thought this is an aberration as such slackness does not augur well for a company of this stature and will definitely do them no good but this clearly shows their slack work ethics.

I am scared to buy this product because of the fact that they are unable to deliver it in the first place therefore, lord forbid, but if the laptop develops problems then, they would take years to get it rectified.

I placed the order on the 11th of Nov and they are now suggesting to deliver it on the 21st of Dec. It is preposterous to deliver a gadget/product in 40 days from the date of booking, this clearly shows that they do not know what they offer in the first place.

I have not asked for anything fancy, as i simply chose the default configuration they had on offer, still they are finding it difficult to honour their commitment, this is extremely sad state of affairs.

I want the delivery of the laptop asap or they should return my money along with interest as they have unnecessarily charged me without themselves knowing when they can honour their commitment of delivering a laptop.

Dell executives are also exceptionally unfriendly and unhelpful. When i brought this to their notice they simply said parts are not available
It is shameful for a company to give such a reply, and my misfortune that i am buying a laptop from them. My neighbourhood electrician/mechanic or computer guy would never dare to say that ‘the parts are not available’ after taking the order and money, because of fear of losing business, somehow they seem to be confident of their company’s conning tactics.

If they didnt have the requisite inventory then why did they accept my order in the first place?
I am buying a Dell Laptop for the sheer joy of getting good service and here they are unable to even deliver the laptop besides, taking no interest whatsoever in my case.

40 days( with a 20 day delay) for a laptop to be delivered is completely unacceptable, i am sorry that i dared to buy a device from dell, and will make sure nobody in my neighbourhood goes through this ordeal again

Dell XPS 1645 — Poor Customer Service

I have purchased a Dell XPS 1645 laptop but after 1 year, I am facing problem with my optical DVD drive. Now after I requested the customer care regarding the same, it was replaced within 48 hours. But after replacement, another problem arose and it was that my optical buttons(touch) were not working after the DELL engineer replaced the optical drive. I have sent innumerable mails to Dell regarding the same but to no good. I tried calling them up, but still there would be no response from their side.

DELL — not solving problem

My laptop is is not working.I complain to dell customer care, but they are not listening as warranty has expired.
I am ready to pay the money for the repairment they are not ready.

dell vostro laptop — problem will not resolving properly

sir i am basavaraju.m,g,i taken one lap top dell vastro 1540 laptop,the problem will is that automatically shut down and this is 2nd time will occurring this problem.i gave servicing from last 40days.and the problem will again same.and the laptop is not an indian model,this is an import product.

Dell — pc not working since bought

after running for a few minutes the sound gets muffled and the system hangs up tried registring through toll free no a couple of times but always failed to connect v disappointed

Complaint for Dell Laptop Service Tag No.# 21CV812

Laptop is not working properly as this laptop has many issues like again and Again Restart, Blue screen, Disconnection o[censored]SB ports, Hang Problem. So you are requested to please look into that on high priority and provide resolution.

dell laptop display problem

display problem need to be resolved

SERVER -610T

MACHINE IS DEAD / NOT ABLE TO POWER ON THE MACHINE

display of the laptop

some basic problem in display

Dell/Laptop — fraud by dell

I would like to inform you about my complain. i bought a laptop DELL-INSPIRON(FNCK5BS) on 21th july 2010 from deeler and from the starting period of purchasing, my system was not well so i went to deeler but he just formet my system and asked me it is ok. but system was not perform well i again contect to deeler but he not take any action then i directly contect to compeny



And after long time they listen my complain because i gave warning of company that i will go in consumer forum thne after long time (5th february -30th june) they give me service and asked me that they resolve my problem after warentee period but now they asked me that without extention of warentee they have not give any service



I was fully doubet that this system was replaced system so from starting of my complain i have only single deemond that please provied me a new system but compeny insoure me that this system was new by give me a mail which was attached in this complain while compeny inform me at frist point of contect that this was replaced system



so i am very upset ,compeny not provied me fardher service they not fullfill their promice you people suggest me what was right step that due to this i shortout my problem



Regards



Yadavendra Ankit Singh

mo-[protected]

nooo

dat is not in sales person's hand wat to giv n wat not to giv...
see in your quotetion if the price for targus bag included then only it vl b sent...
it is never free...4m dell still now

Dear Sir,
from the first day i keep backup with me, Today your engineer from Wipro visited at sife
replace the Hard drive which was dilivered by you on todayitself, after replacement he found same problems. How he says might bt its Mother Board issed.

Sir, from last 15 days i am follw for for this issue I have loss more then peurchase cost on
of the systm. Please let us know are your able to solve the issue otherwise please replace the system

now its hight to follow up this issue, I did not get any reply from you and your engineer after handover all probles to his hand

and please let me know 1st time you assign this job to engineer of TVS-E now engineer come from WIPRO every this issue start from new engineer from ABC

I really disappointed with dell

Thanks & Regds
Shekhar Jadhav

--- On Mon, 24/8/09, [protected]@Dell.com <[protected]@Dell.com> wrote:


From: [protected]@Dell.com <[protected]@Dell.com>
Subject: RE: RE: Complaints against unproper services
To: shekhar.[protected]@spykar.com
Cc: [protected]@yahoo.co.in
Date: Monday, 24 August, 2009, 7:40 PM


Shekar,

Please let us know once your data is backed up.

Thanks & Regards,

INDIA TECH SUPPORT ESCALATIONS TEAM

CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential or proprietary information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, immediately contact the sender by reply e-mail and destroy
all copies of the original message.

** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
- 48 hours from the time mail has been sent.




-----Original Message-----
From: Shekhar [mailto:shekhar.[protected]@spykar.com]
Sent: Monday, August 24, 2009 12:36 PM
To: IN_TS_Escalations
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services



Dear Sir,
1. you said as per dell engineer report my system having OS Problems
then
why engineer not OS reinstalled on same days after he get system after
backup taken
2. Why system is overheated as per engineer comments

Please solve this problems in short time. This not possiable to me to
call
you every time or write the mails

Thanks & Regds,
Shekhar Jadhav



-----Original Message-----
From: [protected]@Dell.com [mailto:[protected]@Dell.com]
Sent: Monday, August 24, 2009 11:27 AM
To: shekhar.[protected]@spykar.com
Subject: RE: RE: Complaints against unproper services

Shekar,

Please have your system's data backed up. As per the engineer's comments
OS
needs to be reinstalled. Once you are done with data backup we will have
someone go there and reinstall the OS.

Thanks & Regards,

INDIA TECH SUPPORT ESCALATIONS TEAM

CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is
for the sole use of the intended recipient(s) and may contain
confidential
or proprietary information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient,
immediately contact the sender by reply e-mail and destroy all copies of
the
original message.

** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
- 48 hours from the time mail has been sent.




-----Original Message-----
From: Shekhar [mailto:shekhar.[protected]@spykar.com]
Sent: Friday, August 21, 2009 5:17 PM
To: IN_TS_Escalations
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services

Dear Sir,
Yesterday engineer visited and he found some problems in system but he
not
explain what is the issue in system I keep trying to call in your office
on
[protected] But before call reach to your technical call get
disconnected
automatecally

Please call & or revert todayitself
otherwise...




_____

From: [protected]@Dell.com [mailto:[protected]@Dell.com]
Sent: Wednesday, August 19, 2009 1:03 PM
To: shekhar.[protected]@spykar.com
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services



Shekar,



The Service provider will call you up before reaching the site.



Thanks & Regards,



INDIA TECH SUPPORT ESCALATIONS TEAM



CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is
for the sole use of the intended recipient(s) and may contain
confidential
or proprietary information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient,
immediately contact the sender by reply e-mail and destroy all copies of
the
original message.



** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
-
48 hours from the time mail has been sent.







From: Shekhar [mailto:shekhar.[protected]@spykar.com]
Sent: Tuesday, August 18, 2009 10:24 AM
To: IN_TS_Escalations
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services



Dear Sir,

Please may i have contact of engineer to attand him on the time of
service



Thanks & Regds

Shekhar



_____

From: [protected]@Dell.com [mailto:[protected]@Dell.com]
Sent: Monday, August 17, 2009 8:58 PM
To: shekhar.[protected]@spykar.com; [protected]@Dell.com
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services

Dear Mr. Jadhav,



Engineer visit has been arranged. Confirmation number is[protected].



Thanks & Regards,



INDIA TECH SUPPORT ESCALATIONS TEAM



CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is
for the sole use of the intended recipient(s) and may contain
confidential
or proprietary information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient,
immediately contact the sender by reply e-mail and destroy all copies of
the
original message.



** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
-
48 hours from the time mail has been sent.





From: Shekhar [mailto:shekhar.[protected]@spykar.com]
Sent: Monday, August 17, 2009 6:28 PM
To: IN_TS_Escalations
Cc: [protected]@yahoo.co.in
Subject: RE: RE: Complaints against unproper services



my address is already mentioned in your system



for your referance I giving your again



Residental Address :

B/4 Panchsheel Housing Society

Lokmanya Tilak Nagar, Link road, Sakinaka, Mumbai 400 072

Mobile No.[protected]



Bus No. 340 from Andheri (E) or Ghatkopar (W) Station, stop is Lokmanya
Tilak Nagar







Please inform me in advance to attand your service person at the same
place



Thanks & Regds,



Shekhar Jadhav.











_____

From: [protected]@Dell.com [mailto:[protected]@Dell.com]
Sent: Monday, August 17, 2009 6:15 PM
To: [protected]@yahoo.co.in
Cc: shekhar.[protected]@spykar.com
Subject: RE: RE: Complaints against unproper services

Dear Mr. Jadhav,



Please share your address and we will arrange for an engineer visit.



Thanks & Regards,



INDIA TECH SUPPORT ESCALATIONS TEAM



CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is
for the sole use of the intended recipient(s) and may contain
confidential
or proprietary information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient,
immediately contact the sender by reply e-mail and destroy all copies of
the
original message.



** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
-
48 hours from the time mail has been sent.





From: SHEKHAR JADHAV [mailto:[protected]@yahoo.co.in]
Sent: Monday, August 17, 2009 1:02 PM
To: IN_TS_Escalations
Cc: shekhar.[protected]@spykar.com
Subject: Fw: RE: Complaints against unproper services





Dear Sir,

My system not start properly in that condition i have to start system in
Safe mode only



Please help



Please call me on my mobile or revert me today itself otherwise i have
to
take some serious actions against you.



Thanks & Regds



Shekhar




--- On Fri, 14/8/09, SHEKHAR JADHAV <[protected]@yahoo.co.in>
wrote:


From: SHEKHAR JADHAV <[protected]@yahoo.co.in>
Subject: RE: Complaints against unproper services
To: [protected]@Dell.com
Date: Friday, 14 August, 2009, 5:14 PM


Dear Sir,

Thanks for Your support My system hang on statup on everytime

Please help me my all work pending because of this prioblem s

and posibally call me on my cell no.



[protected]





--- On Fri, 14/8/09, [protected]@Dell.com
<[protected]@Dell.com>
wrote:


From: [protected]@Dell.com <[protected]@Dell.com>
Subject: RE: Complaints against unproper services
To: [protected]@yahoo.co.in
Date: Friday, 14 August, 2009, 1:56 PM

Dear Mr. Jadhav,



Warm Greetings from Dell!



At the outset we sincerely apologize for the delay and the inconvenience
caused to you. Please let us know a brief abt the problem on your system
and
we will do the needful.



Thanks & Regards,



INDIA TECH SUPPORT ESCALATIONS TEAM



CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is
for the sole use of the intended recipient(s) and may contain
confidential
or proprietary information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient,
immediately contact the sender by reply e-mail and destroy all copies of
the
original message.



** We work from 9am-6pm ( Monday - Friday), any mail received after 6 pm
would be actioned on the next business day. Our turned around time is 24
-
48 hours from the time mail has been sent.





From: SHEKHAR JADHAV [mailto:[protected]@yahoo.co.in]
Sent: Thursday, August 13, 2009 2:48 PM
To: IN_TS_Escalations
Subject: Complaints against unproper services



Dear Sir,



I had purchased one laptop from your organisation in April 2009

after that i facing some problems in Operating system from 11th to 13th
of
this month i am contnuesly trying to call your trechnical support
execuitive
but I get only one answer "our execuitives are busy they will reach your
shortly" my each call duration near 15 to 25 minuts and near 10 to 15
call
done by me but still nobody pickup my call Customer Care execuitives
Pravin
of navin, Parinita, Somaiya, and sunil B. every cusmar care execuitive
transfer my call to technical support or keep my call on hold



I have vey small issue of Opering system in laptop

Please mail me or call me for your reply otherwise I will take serious
actions





Thanks & Regds,



Shekhar Jadhav

Service Tag No. 97583BS



Mobile No. [protected]

my inspiron530s dell system have some bootting complaint and somtimes show a message in blue screne, and system goes off.Please contact me by mail or phone [protected] at the earliest

Dear sir,
I would like to say that I bought a dell laptop vostro 1400 on dated 20-jan-09
But because of some technical fault it stopped working three time and the data store in the laptop vaneshed so I have to bear a great lost because of the falure of laptop
You have changed some part in the month of nov. at the time of change it was working well, but after some day it again stopped
Sir, I am a businessman dealing nokia care so all the three time the bills amd vochers stored in the laptop disappeared .
I request you to change the laptop as it is under warrenty period.
Thanks

Regards
Vishnu mundra
[protected]

sir its an case of very serious matter, pls sir take this seriously .I hve purchase an laptop of dell inspiron15 on the date 29 march 2011 from city bhopal, state madhya pradesh(india.) from the shop named popular tech computer which is the branch of amk computer and peripherals, this shop is very famous in bhopal.The matter is that i hve purchase on the date 29 march 2011 but when i put service tag of this laptop on dell care service site this showing that this laptop parts already get replaced two time on the date 25 dec 2010 and i hve purchase this on 29 march 2011, and this case goes more in critical condition when i called to dell care today they told me that this laptop which has service tag this is of person named danish ali khan which is from karachi, pakistan.it shocked me a alot .sir they totally done fraud to me.they gave me an old laptop, I hve faith in ur company very much and i always tell my friends to purchase only dell laptops because ther service is very good, i hve no idea what to do either i hve to go consumer forum or report to police of that case but doing that is not a better option so i hve done faith on u to handle this matter seriously and do something in that case as soon as possible, I want an new laptop.
my name-Vibhu jain,
mobile no.-[protected]
my [protected]@gmail.com

Dear Sir,
I have some issues against this company.

I do not agree with the above, every companies policy differs in their own way, like if you were to order a Tata Nano today you would receive it after 5months! .. Now is that a company policy or Unfair Practice? Of course not. Its just the time it will take since there are a number of things involved. Same goes with your dell that you ordered, dell machines (if im not wrong) are also custom built, unless you were to get a computer from the Dell Store directly. And im sure there is an agreement in the company policy which reflects that you agree to the estimate time frame in which the product would be delivered. And you would have accepted that by opening the computer box. So what I believe is sorting a compensation might not work out.
Note: I don’t own a dell nor am I representing dell.

Sir,

I regret to say that I had informed to you on telephone that I have purchased a laptop bill No- 29, dated 29/08/08. Service Tag 5NH32BS. .

When I was doing my work on laptop dated 25/5/09, suddenly I found that there was a black spot on the right side of LCD, then dated 26/6/09. I have lodged a complaint No- 2144011, to you by telephone.

Your tech had visited at my site dated 28/5/09 he checked the system and demand money for rectification the same when I refused to pay the amount . He pressed the black spot for testing and became wide defect/fault, due to bad checking of your technician

Dell India Pvt. Ltd./Desktop — Poor after sales servis

I have bought a new Dell desktop computer on 27th March 2009, which has developed problem within a month of purchase. The request for support service was registered with DELL on 28th April and a technician visited on 2nd May. He was not able to rectify the problem fully that day and promised me to return on 5th May for further action after discussing the problem with company. After this I haven't heard from them. I have tried to contact them again for follow up but they gave some on-line suggestion which didn't work. When I conveyed this to Dell and requested to send a technician, they have stopped replying my mails, though as per the service document (part of the purchase package) they are supposed to response witjin 24 hours. I have also tried to contact other service providing team of Dell on their website on 13th May, but they also didn't responded (though they are also supposed to respond within 24 hours).

Now Dell has also stpped responding.

Hello,

In such a case it is advisable to escalate the matter at once. Dell has escalation procedure and you can ask supervisor on shift, also please see that India Dell support has a habit of taking people "for granted" with typical attitude, hence please escalate the matter.

Since the system is within warranty they will surely fix it, provided you get on top of their head.

DELL — fading of colour of studio 1435

i am pragyan, an engineering student from orissa.i have purchased a dell studio 1435 laptop on 3rd march, 2009.i have paid Rs50000 for it . its colour was flamingo pink.but to my surprise its colour is fadig from all the corners.i talked to concerned dealer but he suggested me to talk to dell.when i tell about my problem, dell help center suggested me again to pay Rs8450 to repair it.its not convenient for me again to pay Rs8450, after paying Rs50, 000 only four months ago.please help me in this regard.i want my laptop to be fixed.service tax no of my laptop is 1X1W2BS.i am attaching photos of my laptop.

i am pragyan, an engineering student of orissa.i have purchased a dell studio 1435 laptop on 3rd march, 2009.at the time of purchasing its colour was flamingo pink but from its corner colour has been faded.it does not look pleasent to eyes.i have purchased it for Rs50, 000.when i complained it to the dealer he suggested to to talk to dell.but when i consulted dell regarding this fading of colour, they asked me to pay extra Rs8, 400 for its repairment.its not convenient on my part to give that much amount as i have paid fifty thouasnd rupees only four months before.i also have one year warrenty onmy laptop.i just want it to be repaired.i really love my computer a lot.i just want that dell should fix my computer.

oooo dell is doing all that dell i very good computer

stop charging

Power adopter not charging laptop

Additional Gift Voucher

Hello, I had purchased dell inspiron 15 3000 series Core i3 Gen4, i haven't received the gift card number nor the pin is the gift card offer was fake please do let me know about this . Regards, Ruksana Shaikh

yes i have the same problem my Inspiron 1525's warranty has been expired in April and now my battery is not charging from 15 days (i.e from the middle of may ) and now iam not able to know what to do as the battery costs around 3500... is there any alternate pls let me know...

I agree to your comment... I've experienced the same, just after couple of years after completing one year with the laptop.. the laptop battery died off and not charging...same problem the orange light keeps glowing and the Dell support executive told me the battery has to be replaced... and wrote me a mail with a Quotation of 6, 999... godamm.. dont understand why i should be paying so much still being unsure whether the battery would last another year... the executive was also proud in letting me know that "Batteries and other consumables are not covered under warranty"...

I also have a Inspiron 1525. My 1 year warranty period is over just 4 months back. My battery (9 cell) started to give trouble from last two weeks. Last week, My Laptop is not charging beyond 70% and everyday this % is decreasing. Today, this % has come down to 54%. At this rate, within 2-3 weeks, my battery will die out completely. Its frustrating when such things happen when warranty just expires.

Dear sir
I am purchase laptop model vostro 860 from chandigrah shop Fast track computing limited
and service tag no 24yk6h1 of my lap top.
Problem
1. Speaker not work properly
2. Rem 1GB but he say me that Rem is 2GB in laptop.
3. He torcher me and say me that "complained kr do hamara koi kuch nahi kr sakta"
4. He mentaly torcher me donot provide any service to me.
5. Laptop hang problem
I[censored] dont take any action then i am complained to higher authorities. Please change my laptop



Thank you



Jitendra rai
ISF college of pharmacy
moga punjab

sir.
This is abhishek kumar.let i was complained regarding the laptop charging and related to the pointer but there is no respose came uptill now so pls see the problems .again the subject is that when AC adapter put into charging, the AC adapter becomes too hot in a few minutes then after the pointer is not working that is the picture minimization and maximization takes place automatically.

Thanking U

Dear sir,
I have purchased ffzy3bs Dell inspirion 1545 laptop and its on warranty period.My laptop battery is not charging and the touchpad is also not working properly.please troubleshoot my problem as soon as possible.
Thanking you
himanshu rawat
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