Dell India Complaints & Reviews

The colour of the front flap ( ruby red microsatin finish) has faded within 7 months of purchase.
The dell service helpline has been extremely inefficient in dealing with this problem.The phone has been disconnected a couple of times.

The front flap is not under warranty they say.But I don't expect it to be faded in such a short time.In fact I never expected it to happen....

In relation to the captioned subject, this notice is being served to draw attention towards an extremely sorry state of affairs prevalent in your establishment wherein customers are mislead, taken for a ride and cheated and their legitimate rights trampled upon in an unceremonious manner.

The sequence of events against which the undersigned is aggrieved is as follows;

1. The undersigned had on 7.9.2009 placed...

I purchased a dell laptop dated 19 nov 2008
After using 3-4 months its giving the problem.
The problem is once you open the laptop it show you the dell logo after that 6-7 strips(line coming in front of the scrren cutting the screen in a horizontal manner and all the led blinking)

I had a word with their customer care exec regarding this. The first thing is that it is very difficult to get in touch with their...

sir,
i purchased one Dell Inspiron 1545 laptop on 03/04/2009, invoice number is : 00208116 ; service tag numbter is : JPZ33BS,
within few months of purchase i found the internal microphone is not working as well as the external microphone is also in same condition. immediately i contacted customer care of DELL and after so many times of calling atlast they contacted me in the month of September'09. they send one local...

Hi Sir,

I lost my Dell laptop , Inspiron 1420 (service tag 3JLXS1S) , along with other belongings like, USB datacard (Reliance) , External Hard disk (Western Digital) , office identity card, dell backpack etc.

Its been theft from bus, at kalazhayapalam . The bus is private one ( ashoka) which goes to my native Kerala. Before leaving from banglore i lost all my belongings.

Please do the need full...

Dear Sir,
i have been book a dell laptop to dell india pvt ltd at the date 29-09-09 and they have been given the delivery with in 10 days and my order no 0413158 and my customer id is 856983.But there is no delivery of the laptop with in the given time duration.when i was called him they said that i can take any action against him.noe it is too late to get my laptop and it is very inconvenient to get my laptop from him...

I have purchased my specified laptop from Cost to Cost computers, Nehru Place, Delhi. Price was 40,000
then and purchased date is in December 2008, I was ensured warranty of 1 year by the shopkeeper and was asked to use DELL customer care and i was told that i would be dealed under home service provided by DELL if any warranty case occurs. Now about 45 days before i encountered an problem and i was not dealed by DELL as they said that...

My promlem is whenever i connect my charger to the lappy...instead of charging the battery it goes to the AC mode even if the battery is empty....And after number of attempts it starts charging battery.....Even when the laptop charger pin is properly connected and the laptop charging the battery properly...if we turn the mains power on and off.....stilll laptop goes to AC mode....So this rules out the possibility of physical damage to the...

Hello,
My company submitted my PF withdrawal papers to Bangalore PF office on 19/June/2009 . I did call PF office to inquire about the status on 20/July/2009.. As a process they confirmed it would take one month after submission of papers.......Yet i have not received my PF Amount..its been more than 4 months...would like to know the current status...the current online status appear as "PF Papers not received by this office"br...

my dvd writer is not proper worling. it is not reading properly also it can not burn the dvd or cd. some times when the cd or dvd put in the cd drive the cd or dvd can not display in the destop or the drive. and also the other problem is i have the idea net setter but recently in two or three day when i started the net the,system is restarted everytime....

Dear sir,

I am a mba student.I have paid money to buy dell's studio-14 on sep,2 through dd(indian bank) & i send the dd through courier.I have received a confirmation mail from "DEEPAK RANGASWAMY",the very next day.And i was assured by him that i will received my laptop within "7"days.But till now(october 1) i not yet received my laptop.
And now they(persons working in dell)...

I'm using Dell studio XPS13 model note book pc. I'm having trouble in using the bluetooth adapter one touch switch on the keyboard. This touch sensor switch is not working properly. The second and major complaint is The system is getting too heated up sooner after turn on it. I couldn't hold it on my Lap for even 5 mins....

I purchased laptop model No:- Dell Vostro 1510(service tag:- J6JV2BS & Model No:- [protected]) from Growel Infotech ,Rajkot, Gujrat(a dealer of dell) on appril 2009.1year warrenty was given on the said product as discussed & agreed upon between me and deler representative be atthe time of purchase. Now AC adaptor is not working and same was informed to the concerned person immediatly.They are telling now ,it is not cover under warantee....

I tried purchasing Dell Laptop from their website and after all the Laptop configuration selection I submitted the purchase request but Now after 2 days Neither I have got any response from Dell nor I can place a new request for the purchase of any other laptops through their website (don't know how they track it, I have even deleted my cookies, history etc). I can't even track my previous request through account created on Dell...

The above laptop was purchased under DGS & D rate contract with the Railway. The system has been delivered through local agent at Bilaspur, Chattisgarh.
The agent does not know ABC of laptops. He has been made the contact person for after sales support.
Even after contacting the supplies head office at Delhi , the things have not improved. The norton antivirus loaded does not get updated. The government should delist this...

My laptop is inspiron 1545. i bought it at chennai spencer plaza.very often my pc is not shutdown properly.this information appearing on window when i am booting.initially i thought some os files were missing.now i formatted my os still that problem persists. though i had 4gb ram and 250gb HDD my system is hanging many times.i dont no what is the problem is,i am having warranty too.so please tell me what the problem is and give the solution...

This is utmost unfortunate to write here about the Experience I had and still going through given by the DELL Service and support .

I Booked “Dell(TM) Inspiron(TM) 535s Desktop” on 2nd of July through phone payment done by credit card , with Mr. “Jatin Ahuja” Inside Sales Account Manager Dell India Pvt. Ltd. Gurgaon, India.
It was supposed to be delivered in “ 1-2 weeks “ as told by “ Mr. Jatin “...

I bot a Dell laptop 1.5 yrs back though their usual shipping model. During the first yr itself the 'hinge' started coming out (it was a bit portruding) but unfortunately I did not take it seriously and therefore did not call them to fix this up. After 1.2 yrs of purchase the hinge gave up completely (the monitor in the bottom left started hanging)...the hinge was broken (in minimal normal home use...no accident/ fall of laptop)....

i have purchased one dell laptop in last year may 2008.(service tag 64tp1bs)Just after crossing 1 year i am facing some starting problem in my laptop .As i have not used my laptop for more than 2 month as i have shifted my home in july.After that when i am starting the laptop it not start .To rectify the problem i contacted dell [protected] and given payment for engineer visit to mr mohit sharma but till 9th no person visited to check my...

Dear Sir,
I have a Dell Laptop Model is Lattitude D520.
On my laptop, touch pad buttons are not working properly.
i want to change that touch pad and buttons.
Kindly send me quotation of touch pad, buttons and charger on my mail id- [protected]@gtlinfra.com.
Regards,
Abhishek Singh
[protected]...