Dell India Complaints & Reviews

I have purchased a DELL computer in April 2009, which had a hardware problem. On contacting DELL for rectification of the problem, it has suggested software solutions (3/4 times) followed by hardware replacements (3 times). None of them worked and this has consumed 2 months. After a lot of follow ups, DELL has agreed to replace the system and assured that new system would be delivered in 10-12 days’ time but after picking the old system...

Installation
Cheating in Installation


This is to bring to your notice that I had purchased Dell Laptop 1310 on 28th Oct'08 (Deepawali) without Installatin from COMPUCITI.The representative of the outlet gave me the Driver and asked to install the same.But I was unableto install,once I reach home.While purchasing he told any problem related to Software can be tackle by us and for hardware,we can take the...

the company's customer care is the extremely rude and pathetic. The spokepersons who hung up the call on me on inquiring for laptop purchase includes the names of
1. Mr. Rajesh
2.Mr. Kumar
3. John Rakesh
there were not one not two but three customer care executives who hung up on me even when you call up for purchase details. If this is the sorry state of the company's customer care before purchase then...

my dell laptop has been stopped working from few days .i dont know what the problem is in the laptop.
the laptop is under warranty period and there is as such no service centre for getting it repaired.
so i want a quick response in getting my laptop repaired as soon as possible as i have to face many problems.so i would be glad i[censored] look into the mater and send your service man as soon as possible or else provide us with the...

Dear Sir/Madam,

We have purchased ten new dell laptop on 17/03/2008 from dell India pvt. Ltd. But now one of them not working. It got hang-up, blue-screen error etc.
This laptop is still under warranty. The details of the lap top are as follows:-
DELL VOSTRO 1500 N-Series Laptop...

Dear Kapil
I have not yet received my Keyboard for Dell Inspiron 1525. Can you please let me know what is happening with my order.

I have already paid for the product on July 13, 2009 and as per your mail below, I should have received it long back.

Regards

Kunal R Raval


Regards

Kunal R Raval

From: Raval, Kunal
Sent: Monday, August...

Actually I am giving up all my hope with dell services here..

I purchased a dell inspiron 1545 on 20th of this month from a retailer..

On the next day itself I got two red spots on my screen..from that day I have been contacting the dell technicalsupport team to get this rectified..

At the first call, a lady named lopamudra answered my call and she said that as this is an issue occured with in...

I have purchased my DELL studio laptop (service tag: 8TP****) on 30-08-08. After purchase of my system, I have faced weird problem with my DVD-ROM. It’s got replaced three times, which I think is a manufacturing defect from DELL. Because all two DVD-ROMs can`t be faulty.

I have contacted customer care several times for same problem but I didn`t got any satisfactory answer, why my DVD-ROM is replaced for so many times....

Hi All,
I have been using DELL XPS 15inch laptop for over a period of 15months. I had a complain about heating up my laptop and DELL replaced the Motherboard, Heat sink in warranty period.
And exactly after 93rd days of the replacement my motherboard died again.
I contacted DELL, they are saying any replacement part has a warranty period of 90 days.And saying it is very unfortunate of me to having a fault detected after...

Dear Sir,

A complaint No.[protected] has been lodged on 24.08.2009 through toll free no. The customer care of your unit has assured that service representative of local (Bhubaneswar) to attend very shortly. But your service representative of Wipro/Bhubaneswar has not yet attended. As the laptop is very highly essential and it is using very sentitive places of East Coast Railway.

It is requested to send your...

I had booked a laptop with dell on the 10th of July 2009. (Order No[protected]

I was told that the same would be delivered to me within 10 days time.

On checking with them later, i was told it would take some more time... this kept on happening and last time i checked, their website showed that my laptop would be delivered on 24th of August!!!.

I had mailed them twice for the status, but the only...

Respected sir, my name is Harminder singh. I was working in DELL at mohali, Punjab. The PF refund form was submitted on ( 03 April, 2009 ) through Dell Intenational Services Bangalore in the Regional PF Office Bangalore. Till date the refund is not given.

PF CODE NO.KN/24960/15811- SECTION - 15

I already tried these no’s[protected] / 22216566 / 22216566 /[protected], but nobody picked the phone....

The Head Of Date : 22nd Aug 2009
Dell Support Service


Dear Sir,

We have (Dell Vostro 1510 Service Tag 9Y5T2BS ) Under a warranty period.
We are suffer to much problems from last two months against some of compliant number
As bellow.

1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]

After that Dell...

Dear Sir,

MY LAPTOP TAG No – GQRM2BS
Case no - 2156233


Brief history of Case 2156233:-

My laptop is in warrenty upto 28/1/2010 and I have purchased it few months before
At the end of May, 2009 I found my laptop battery was defected and I call Dell technical centre on 1st June, 2009 and at that time I talk to technical support executive regarding my problem and according...

Dell International Services India Pvt. Ltd. Bangalore sumitted a PF withdrawal request on 25/May/2009 to The Regionsl Provident Fund Commissoner No.13 Raja Ram Mohan Roy Road, Bangalore-25.
But until now there is no further communication from PF office on the status of PF withdrawal. I called up so many times on[protected] but could not get any response.
My PF No is KN/BN/24960/22173.
Could you please let me know the...

Respected Sir/Madam,

I have left the organisation (Dell International Services India Pvt Ltd) on 30th March' 2008 and the "PF" application for withdrawl has been submitted by the company. However, I have not received the amount yet and have no update.

I humbly request you to update me and help in remitting the amount.

My PF A/C No. KN/BN/24960/27942,

Company's...

I had odered for DELL LATITUDE D830 laptop battery for which i had sent a DD of Rs. 4993/- as told in Quotation number INSP 2353304. After a long time i came to know that DELL Bangalore has lost my draft and i was to get the battery for free which i did after a long time of around 3 months. As the draft still remains uncashed i wanted to get it cancelled and for that i required a confirmation for dell that it has been lost by them. Though...

dear sir/mam
i have purchased a laptop of dell . Servies tag no. g5zy1bs when i have purchased with delar told me that this is a 2 gb ram laptop. then i have buyed it . when i have cheqed it, it was only 1gb ram . i have complaned to dell. but there is no responce to me. and the delar is not even recognising me that he has told me for 2 gb. and the same problem with the bluetooth chip. i m facing very problem .pls solve my issue i...

I have purchased a DELL VOSTRO 1400 laptop (service tag:JBZL1BS, Express service code: [protected]) on 20/10/2008 from WIZERTECH INFORMATICS PVT. LTD., Prakash Plaza, 1st flore, Opp. S.D.Hospital, Chota Tengra, Kharagpur-721302. According to terms this product is under warranty for one year from date of purchasing. When i contacted dell centre for a problem, this product is declared as out of warranty by phone and dell website. Here i have...

I customized and ordered a Dell inspiron laptop on August 11th 2009 and received a quotation from them ( Quotation No.: IRSO2728594).

I communicated through email and over the phone with one of their representative named Aloysius. He told me that I have an option of paying by cash at CITIBANK and gave me details ( not complete details - no TIN number).

I went to CITIBANK Branch at CP in New Delhi on the 14th...