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Dell India Complaints & Reviews

1.3
Updated: May 18, 2026
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Dell India reviews & complaints page 24

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O
Om Khade
Jun 12, 2021
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Dell mobile connet app delete ho gaya hai kya karen
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    Manishk81
    Jun 11, 2021
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    Address: NF/4,CENTRAL SIDE NEAR TATA CENTRAL HOSPITAL,BAZUGHUTTA,PO-GHATOTAND,DIST-RAMGHAR,PIN CODE-825314, MOBILE NO-8603683695

    Laptop Automatic Off & Not ReOpen Working.
    Please Kindly Solve.

    Facing problem for long time.

    service as soon as possible.
    Jun 11, 2021
    Complaint marked as Resolved 
    I was using the laptop suddenly the laptop got turren off after it was turned off then i tried to open it but that laptop did not open. Shot out the trouble as soon as possible.
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      F
      Farhana3094
      Jun 9, 2021
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      Address: NArayan Nagar,Ghatkopar west,Mumbai-

      I bought Dell Vostrp 5TVLC33 last year in July 2020, just after 3 months i am having perfomace issue, after calling on toll free number they ask me to factory reset and format my laptop.
      After sometime i am having same issue of slow performace noe they are saying 4Gb Ram is not enough for ur system u need to extend upto 8Gb then i will run normaly.I visite Service Cebter of Dell also They are saying to ass SSD in laptop because i3 processor is very basic processor it will not run without SSD. They are saying its a manufacturing defect .
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        S
        Sumaakr
        Jun 7, 2021
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        My name is Sumit Khajuria .I ordered laptop from Dell India on 24th May, 2021 vide order number[protected] by making payment of Rs 58, 988, I was told that the laptop would be delivered in a week time, when it was not delivered I thought due to Covid there can be delay and than I wrote mail to one of their sales representative, she told me there is a problem with label so the laptop is not shipped and also the laptop is not shipped and they still sent me tracking number of Blue dart too which is invalid .I made complaint multiple time to Dell but no one is responding about the status of my laptop .They are cheating the customers by giving the tracking number which is not even valid and if there has been any issue they would have communicated to me from their side .if the price of one laptop is 58, 988, how many customers pan India they must be deceiving pan India and how much money they would be parking without even initiating the delivery process for weeks .I request the govt authorities to look into the matter.
        Jun 07, 2021
        Updated by Sumaakr
        My name is Sumit Khajuria .I ordered laptop from Dell India on 24th May, 2021 vide order number[protected] by making payment of Rs 58, 988, I was told that the laptop would be delivered in a week time, when it was not delivered I thought due to Covid there can be delay and than I wrote mail to one of their sales representative, she told me there is a problem with label so the laptop is not shipped and also the laptop is not shipped and they still sent me tracking number of Blue dart too which is invalid .I made complaint multiple time to Dell but no one is responding about the status of my laptop .They are cheating the customers by giving the tracking number which is not even valid and if there has been any issue they would have communicated to me from their side .if the price of one laptop is 58, 988, how many customers pan India they must be deceiving pan India and how much money they would be parking without even initiating the delivery process for weeks .I request the govt authorities to look into the matter.
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          L
          laxman delhi
          Jun 3, 2021
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          Address: 203 deep tower wazirpur commercial complex ring road delhi-52

          Adpater not working mobile no [protected] service tag no FWBNHB3, , UNDER WARRANTY
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            H
            Hemay
            Jun 2, 2021
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            Laptop is lagging so much though i am not using any heavy software, games . Very bad performance
            same
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              H
              Hemay
              Jun 2, 2021
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              Laptop is lagging so much though i am not using any heavy gaming, video editing, nothing .
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                G
                greattime
                Jun 1, 2021
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                Address: wz-1,street No-8A, Sadh Nagar, Palam colony New Delhi-110045

                I have purchased a Dell mouse on dated 23 October 2021 from Amazon. But after few months the touch & roller is not working. Most of the electronics items we used of dell but it's the first time the Brand of Dell product is not working. I am very disappointed, I request to you please required solution from your end.

                Regards
                Naresh Kumar
                [protected]
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                  G
                  Gopikrishnan.1148
                  from Chennai, Tamil Nadu
                  May 29, 2021
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                  Website: www.dell.com

                  They came for service request and replaced display.since the laptop was under warranty.the warranty period was going to over when problem occurred. They came to fix my laptop on my 13, but the problem reoccurred, and whey i noticed the problem, the day before the warranty ends on may 17, i noticed the problem on may 16.i called them on may 17 to raise the complaint.the status of my warranty was active in my dell product page but the technician told that the product is out of warranty. the problem was on previous service request and not new one.they transferred the call to 7 people that day.by the end of the day a technician said that the service request is still active and they are looking into it. i send them more mails again for three days no response from them. now they closed the service request.i called them to specify the problem is still ongoing but no response from them.one of the worst service i have ever face.i paid for the extended service.
                  Service Request:
                  [protected]
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                    Prashant Hallur
                    May 27, 2021
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                    I have purchased DELL Laptop via Online one n half year ago
                    since from my purchase this Laptop is run Slow and it is very horrible experience for me
                    pls do something
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                      A
                      Alex Kuriakose
                      May 26, 2021
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                      Address: Bengaluru

                      I had purchased a Dell 7567 Inspiron laptop in 2017. The battery started loosing backup in 2020. These days I’m unable to use the laptop on battery even for 5 mins. Now I need a spare battery which I’m ready to purchase. The local dell service centre informed that they do not have the part available and don’t receive it.

                      I was asked to contact dell customer care. I had a conversation with a technical support personnel to whom I explained the matter,

                      I was informed that the battery for my laptop model is not being made any longer and hence cannot be provided.

                      They were not able to provide an alternate option

                      At this point I’m not able to use my laptop for its intended purpose.

                      I don’t think it’s fair to ask a consumer to replace the laptop after just 4.5 years o[censored]sage since a consumable is not available in the market.

                      Request you to please provide a resolution for the same

                      Looking forward to a favourable reply
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                        V
                        Vishnuntpc
                        May 25, 2021
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                        Address: Bhaglapur (Bihar)

                        My newly purchased Dell Inspiron 3505 Laptop is not functioning properly after changing Dell Part : 0VPNP (Description: ASSY, PWA, PLN, R3-3250U, BULLSEYE) on 27.01.2021.
                        Dispatch Number was : [protected]
                        Service Tag No.: B67PN63
                        Engineer Name: Maqsood Alam
                        The problems persist are:
                        1) It automatically shut down.
                        2) Apps, PDF files, MS Office files and other files does not open in frequent manner. It takes lot of time to open and in the middle of work it automatically shut down.
                        For these problems I contacted to Dell Service Engineer named: Imran Hashmi, they created Case No.:[protected]/Service Request: [protected] and according to his advised I follow all the steps but no improvement happened in the performance of laptop.
                        So Kindly send the Service Engineer to my Quarter to resolve all the problem at the earliest as it is used for both official and personal use.
                        Thanks,
                        Vishnu Kumar Mishra
                        Qtr, No.: B-15, PTS, NTPC, Kahalgaon, Bhagalpur
                        Bihar - 813214
                        M. No.: [protected] / [protected]
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                          A
                          ajnair22
                          from Bemetara, Chhattisgarh
                          May 25, 2021
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                          Address: bhilai chattisgarh

                          I had bought a laptop on dec 2020. From the day one there was charging problem. The dealer tried to solve it but not suceeded till now.Recently i contacted the customer care number. It is avery horrible experience to contact the number anyhow i managed it but aftertalking on line twohours the phone got disconnected. What to do now i think i had made amistake by buying your laptop
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                            M
                            MohiniS
                            May 25, 2021
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                            -Facing hitting problem
                            -sometimes screen starts blinking
                            -randomly laptop gets restart
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                              M
                              Manojak83
                              May 22, 2021
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                              Laptop purchased in DEc'20 is working slwo since from last 2 Months. Starting, opening drives taking more time. Also internet (4G Speed) sites are also not getting browsed properly. Many time asks for update but no improvement. Need proper resolution.
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                                1
                                1196kunal
                                May 20, 2021
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                                My laptop dell inspiron15 3501 has window 10 but wndow hello and working
                                i have buy it 4 days ago
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                                  sankeerthi
                                  May 16, 2021
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                                  My built in camera is not working. When I tried to resolve my issue by going to device manager, there is no imaging devices option found.
                                  I have tried all the possible ways to resolve the issue but none of them worked. Its been just 27 days since I bought my laptop. This is not the first time it is happening. Please try to resolve my issue.
                                  same problen is with my pc
                                  call help center
                                  sankeerthi's [Complaint's author] reply, May 20, 2021
                                  Did they solve the problem?
                                  Can you provide me the contact number
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                                    M
                                    Manmohan Krishan
                                    May 14, 2021
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                                    Service Tag: 3BZ2G13
                                    Case# :[protected]
                                    Service Request#: [protected]

                                    Still complaint is not sorted inspite of 1 month of complaint lodging.
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                                      Prabhjot023
                                      May 5, 2021
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                                      I have purchased del laptop D560375win9s-5502-Ci5(11G)-8-512 from dell exclusive store shop No.2, Gurmeet building, 1 Police line Opp. President Hotel, Jalandhar(Punjab) on date[protected].
                                      Invoice No. : JAL[protected]
                                      The problem in my laptop is that whenever i open chrome or microsoft edge in my laptop, the screen of the laptop starts flickering (the screen turns on and off i.e it turns black and white) .this problem has been observed by me few days back.
                                      I am very disappointed with the performance of this device and this was not expected from such world class top notch company.
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                                        Austin Sen
                                        from Kolkata, West Bengal
                                        Apr 28, 2021
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                                        This is very unexpected incident from such a reputed company like Dell. I had placed order for a Vostro Notebook 5402 on 24 April 21. Payment for same was made for an amount of Rs. 62, 188. On 26 Apr 21, dell sent an email asking for GST number and MSME certificate. It is pertinent to mention that it was not mentioned when the payment was made. I had talked with customer executive of dell complaining about the same. I was told to write a reply email to dell for cancellation. Accordingly, I wrote email to Dell for cancellation so that I can purchase another laptop. But, it is harsh to mention that no positive response has been received yet. As the requirement of laptop is very urgent in nature, I'm facing a lot of trouble.
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