Dell India Complaints & Reviews

Purchase a new Dell laptop a one month back. At first the laptop kept crashing occasionally and had started having a lot of problems.
Having no choice left, we even did factory reset assuming that the setting will go to the normal. According to the BIOS diagnosis the laptop does not have any hard ware problem. The laptop seems to be working absolutely fine for a few days until it crashed completely showing no sign of life. it wouldn't...

Worst customer support ever. I have been complaining about my laptop to Dell over emails and web portal since 4th July. There has been no resolution of the issue for the malfunctioning laptop. The customer care representative knows that its a faulty device which they need to attend to and replace parts but their focus is just to keep on installing driver. They keep on saying that they have a call scheduled; however, there is no seriousness...

Hi,

DELL have cheated me by giving me this worst laptop. .I Just Bought this laptop on 12th July 2021,
And got got the delivery on today, 16th July 2021. pls find the below link for the laptop,

https://www.dellstore.com/dell-gaming-g15-5510-laptop-d560534win9b.html#ratings_...⇄

The Laptop was too hot while I was setting Windows for the 1st time.. Could not even Put the laptop on my...

I am purchased laptop with an order number[protected] on 18 May 2020,
with model number Inspiron 14 5000 Series - 5490 - From last one week my power supply adapter is not powering continuously for the same reason my laptop is internediately charging, once I move the adapter it starts charging again.

Hence request you to advise on the further action....

I have ordered delk laptop 8gb 1 tb storage but they provide me 8 gb 256 ssd . I call to customer care but they denied to exchange and told me to return the product 15 % amount will be deducted....

. I own a Dell 5593 which has some sort of issues with keyboard keys like n b spacebar etc, . a known issue with this model which you can see when you go to dell community. Dells careless attitude will give them what they deserve for sure. I have taken a pledge not to be a customer of Dell .. called dell customer care 3 days back and yet to receive a response . they just don't care . mine warranty got over 2 months back ......

Hello, I have purchased a Dell Laptop recently and I need to claim the offers (Amazon Voucher and Headset). In your website dell.co.in Bundle code option is not working. Even after selecting the product, in the Bundle option, there are no options available and it keeps on showing as select product first.
I was chatting with the Dell technical support team yesterday through whatsapp and they told me they have suddenly disappeared...

In a single statement I can say, I am an ### who bought a Dell Laptop which is a nut. Utter useless and more equivalent is Dell support. I bought my laptop 6 months back but willing to trash it as otherwise, I will go mental. Such a horrible laptop and their service....

I have lodged a complain in Dell Technical support for my laptop, But they are denying to take responsibility even though my Laptop is in warranty period.

My Laptop warranty will expire on 14.07.2021. And they are taking so causally about the Laptop Dismantling issue....

I have purchased new laptop -dell D560424WIN9497VMLF3 on 06/07/2021.
But box MRP price is 43485/-
Why maharshtra electronic corporation (gstin-27AABFM9358E1Z4)has taken money more than MRP????

ATTACHED TAX INVOICE
BOX MRP...

I ordered laptop from dell offical site but product is not good and its not full filled my expection so want return product and i called to cistomre care then they share mial id [protected]@dell.com, then i sent mail to shared mail id but any one not responce and i lost big amount....

I placed order in dell sales office on 16th june 2021, money was deducted on the spot from gpay even its showing from bank side that the money is deducted and company has received it. But the company, sales person and other people who are dealing are least bother. I dint received any mail from dell company. Neither i got any refund amount.I cant buy another laptop as my money is stuck. If i get it back i can buy Laptop . In this pandemic...

I bought a new laptop from dell store online on 12th May.2021 Though instant cashback offer was there for UPI payments, I have not received the cashback until now. I have called them se real times and sent multiple emails with no response....

My email: [protected]@gmail.com

DELL is NOT making available Replacement Battery (Original) for :-
Dell Inspiron Laptop : 7559 (Out-of Warranty)
Service Tag : B5SHKD2
Battery: 357F9 (74Whr, 6 Cell "Smart" Li-ion)

I am willing to make the payment for the purchase;

I have also made an email request and spoken at the Toll Free Number as well as visited the Sector 20 Chandigarh Dell...

SERVICE REQUEST: [protected] and [protected]
WUR Incident # 45269935 ll System Tag 6ZRBHB3
Service Tag: 62YHB63
Hello,
I have been trying to get support for above product for manufacturing fault from 22nd of June 2021. Product G5 15 SE has been purchased from local authorized dell store on 19th of the June 2021, heating issue observed on first day of purchase and display is observed on 22nd of June 2021.
I...

Service tag 7PXJ863
EXPRESS SERVICE CODE [protected]
25th to 30th getting same problem.No one replied till now. Again getting wifi disconnect problem. Wn will u solve this this time m sending with proofs. In 5 mins of time we have to do this process 2 times, tn how can we use laptop.
Reply n call n solve this problem
I need replace r return...

The sales manager
Dell india
i received my desktop on 28/6/2021 but could not received my refund rs3000 and offer given by dell like Amazon voucher rs1000, & Lapcare webcam by paying rs299.
For ur easy reference sales order copy attached & till date conversation with Dell . it is very painful for me that ur are not refunding my money & doing needful for other offer.

India_CSB_Care via 68ebxnjjc9.0b-gampeak.na98.bnc.salesforce.com...

Very bad product i ever seen ..

Waste of money...

Service tag7PXJ863
EXPREE SERVICE Code [protected]
This is inform u that after 5 days of patience n mental torchure of dell technical support. That i bought dell g5 5500 on 15th june, but got defective piece with screen bleeding tn dell retailer changed n gave new piece on 21st june.
Later on 25 th june got wifi disconnection issues on that day called to dell technical support, he was online from 11.00 a.m to 6.30 p.m...

Hai.. service 5ag 7PXJ863 i bought new laptop dell g5 0n 15th june 2021, but got screen bleeding laptop. So dell exclusive stores changed that n gave new laptop g5 on 21st june... after that this new one has wifi disconnection problem.i called dell technical support on 25th june...
They took whole day n changed windows... again i got same problem on 26th again called another technician also did same thing... today 29th till now the...