Dell India Complaints & Reviews

Bought this laptop in december ... it is heavily lagging right from the booting and also while operating the system ...despite many complaints in the past no resolution has been provided...help asap or i wont have any option but leal action...thankyou

I m not complaining .but i m asking that "dell inspiration 3505" with radeon 3 processor, radeon graphics 2.6 ghz and 4 gb ram is enough for playing farcry3 smoothly.


plzz answer as fast as possible

Service Tag#C55S0D3, Case#[protected]
I was delivered the laptop on 15th April 2021. I was super excited which didn't last long as there was a problem with the touchpad and immediately I called Dell product support. They tried to trouble shoot which didn't work and then they asked me to go to the Service Center, in Bangalore. For the fault of buying this Dell laptop I took the same to service center risking myself to covid 19 pandemic. The service center attempted to fix my brand new laptop and finally came back and said to call the Dell customer care and ask them to replace as it was not repairable. I called Dell and it was transferred to Product Support desk who informed me that i need to speak to Customer Support. The IVR options in Dell doesn't have customer support desk and it was landing everytime on product support desk. I have called 7 times with 3 emails triggered with all the details as requested by Dell and the result is that, I have been put down by their service representatives rudely. Finally one agent Bharatullah Khan mentioned that I have to dial customer support desk as this is damaged on box opening. Further, there is no IVR option to dial Customer support desk and they have been just fooling me on that. You can refer to call details which are recorded where they kept on transferring me and the call never landed on Customer support desk. I'm awaiting patiently to see how long will it take for some person to be responsive, to provide the details of replacement. Also, product was defective, but, the least I expected was a helpful customer service, which was also not available.

With Dell recognized on international standards would request for a response on the below.
1. Why should a customer wait for replacement of a faulty product for so many days and follow up multiple times.
2. Their processes are very incompetent to identify the customer problem and provide a suitable resolution.
3. Professionalism missing and literally they enjoy making the customer bend down on his kneel (6 calls and 3 mails in 4 days to get info on my laptop)

Finally, I understand that Product can be defective, but customer service and processes also are defective. I hope Dell team works on the flaws and bring out customer centric processes.

What the hell is wrong with thus 4gb varaint, why i have purchased this laptop tell me ??? to get a ram pf 600 mb
it is so annoying to see lass than 1gb o[censored]sable memory

please tell me what to do now ?? it feels like throwing this thing
such a waste of money
4gm ram is just a bait to attract CUSTOMERs and the truth is only 700-800mb is usable ram is free to use

i would like my problem to be solved
i am a student i bought this on finance and paying every month fir this ### its so frustating and depressing

We buy a dell PC one week ago and it is updated. But now when we are trying to on it is in processing mode and not start from 3-4 days.
Pls resolve it as soon as possible

Have recently purchased Inspiron 5406 2n1on March 10th 2021.
Service Tag : HXNV863, Express Service Code:[protected]

The laptop heats up and is very very hot to touch - is this normal?
I have referred this unit twice within a fortnight of buying for other startup issues. And had reported the heating too. The agency kept it for a 3 days for monitoring and returned it saying Dell has checked and corrected the problem.
I am concerned with the temperature of the laptop and the battery life which barely goes beyond 3.5 hours although the unit is new.

In my laptop there is slow response.if i use google chrome it always show not responding ...

Key board light not working in laptop Inspiron IS 3000

Key board lights are not working for Dell Inspiron is3000 laptop

Process is not working properly and also it's slow down

The laptop is not working fine.It is not getting open properly, creating a lot of problem. Till now it has not completed even 1 year and having lot of problem.

Model no. P75F908

My microphone is not working i have tried to fix it from everywhere but it's still not working.

I am unable to install ubuntu in dell inspiron, i try call to technical team ther are not responding, they keep call oh hold and no response, i am frustrate.
please help me

2 Months back i have purchased a Dell D584004wINS-Vostro3500-Ci5(11G)-8-1-W10 from Dell Exclusive Store Chandigarh. From 1st day it is Starting very slow. Processing speed also very slow. Where as my other laptop of HP of lower generation working smoothly.
Needs to attend it immediately.
My contact no is [protected]

I purchased a Dell Inspiron 14 5000 2-in-1 a few months back.
I'm very much disappointed with its performance.
The laptop is convertible, yet every time it is changed to a tablet, it hangs and does not respond.
it even stops responding if a certain video is skipped too much in VLC media player.
I tried contacting the customer care, they don't really help much, and i took it to a service center, but the problems still persist.
Dell India provides the worst products and services.

I Have purchased a Dell Laptop on 03/10/2020 with lifetime MS office validity. After a week use, it shows trial is ending and on reaching the dealer he reinstall the MS office and activate the MS office. Now, two ago i am receiving disclaimer while using MS office application that the product is non genuine.

I tried reaching the dealer on phone but his number is not reachable and he is not responding to the mails.

I bought a Dell Vostro[protected] series (8GB RAM 1TB HDD 2GB
Dedicated Graphics Card) Service Tag no.( 2CHK5Z2), the design of laptop is good.

But the air cooling system is not working properly, cause of the position of cooling fan( exhaust ) is at back side of laptop...
when I start/open the laptop the exhaust is close, screen is at 145 Degree then heat was pass...
otherwise the heat is not pass out!
pls work on it,
i hope, you cancel the CD Drive so you can use position of CD Drive for Exhaust fan(cooling fan).

In my laptop inspiron 3493, dell mobile connect app not working,

Bought online from amazone

I bought this new Dell inspiron laptop a week ago and from day one i am facing some or the other issues with the laptop.
Start, WIFI buttons not working, none of the apps are opening, fan is very noisy, no sound/volume.
Whenever I contact Dell support they message me some user manual and videos to follow. I spend whole day understanding the user manual and learning from videos and try the fix, still the issue will not be resolved.
Tomorrow same, they will send me some other user manual and videos. This is happening for a week now.
Name: THULASI RAM
Mob:[protected]
Date of Incident 05-March

Request you to please refund the full amount and i will buy some other laptop