Dell India Complaints & Reviews

I have been trying to contact dell technical support team from the last 2 hours and after hearing my complaint they disconnect my call and then I have to start the calling process again. They have given me a faulty spare part and now they don’t want to replace it when it is in warranty....

WUR Incident # 45269935 ll System Tag 6ZRBHB3

New laptop purchased on 9th June. Found touchpad issue. Raised complaint on 9th June. Till date faulty laptop is not even picked. Sent more than 10 reminder email, escalated, called customer care....

My laptop is dell g3 and its fans are not working from a key . it automatically on but cannot on with the G button .
client name - naresh kumar
number- [protected]...

We ordered a laptop on 18thMay2021and the expected delivery date was 11th June. We were constantly traking the order and observed the laptop had arrived in Bangalore on 11th June . However their logistics partner has been holding it for many days. We call the customer support of Dell as well as the logistics partner on a daily basis just to hear some standard answers. However neither Dell nor their partner has been responsible yet to deliver...

I have booked the Dell Vostro 5410 on 11 May. it shows the status as
Shipped - 19 may
Expected delivery- 15th June

Its way past the delivery date nbot repsonse from Dell team. i am in dark about the status money already paid.

Can i get the information on when it be delviered?
Else how do i cancel the order if Dell is not capable of delivery before taking money from customer....

Order is put on hold.

Have called customer care multiple times since yesterday and call keeps transferring and finally it is hanged up.

There are TWO issues

1. Order is on hold
2. Payment of 40989/- debited twice PRN Number [protected], [protected]

Mobile No. [protected]...

Hi Team,

I am using my Dell Laptop for about an year now. I generally observe that my system often is not very responsive and the major cause is disk utilization which often hits 100% even after system reboot.

Please help me to fix this problem and help me with the probable root cause which might appear due to hardware or software mal-functioning....

Date of incident -from past 2 months
screen automatically shut down giving a blue screen with a weird sound and then pc automatically reboot...

I was using the laptop suddenly the laptop got turren off after it was turned off then i tried to open it but that laptop did not open. Shot out the trouble as soon as possible....

Sir
I have the honour to state that I have ordered a desktop on 20 may21(sales order no.[protected]. on 15 june2021, i received a call from Dell that due to shortage of spares not able to execute the order & suggest for other similar products via mail, i have opted proceed (yes) on 15 june2021. my new sales order no.[protected].there are some observations between old & new sales order -

1. you have to refund me rs3000/-...

I bought a dell g3 3500 from post one month of purchase the issue started arising starting with keyboard then system lag and finally, the system is now totally blank and not able to turn on the system we already contacted with the customer support and they are not responding properly for replacing the system...

Bought a Dell Inspiron laptop less than a year. The laptop is hanging and the windows updates are not getti g updated properly. Contacted the seller. They keep the laptop for five days and say issue is fixed. Took it to them three times but issues not resolved. Pathetic response from the seller when talked about warranty. Not serving my purpose. But really not a happy customer of Dell anymore. Dealers and so called authorized service centers...

Reference to the above subject I am sure you will be able to find the status of the issue I am about to highlight from the details mentioned. Kindly note that for almost one month now (from 21.05.2021) the wifi network on my laptop has been getting disconnected several times throughout the day, Complaints were raised and remote diagnostic measures and updates were done several times and the same procedure was repeated several times mainly...

I have purchased Dell Latitude 3400 from dell. After getting delivery of the laptop i found that there has been issue with its keyboard, Mouse pad and speaker volume.

Dell couldn't provide any support for it. So just be aware while purchasing Dell laptop.

without giving any support they closed my case thru email. Email is attached with it.

If anyone needs more clarification with proof and call...

Recently, I buyed a Dell Inspiron 3505, before the laptop completed one month there were a few issues, like auto brightness adjustment, too much loud fan noise, and heating issues. I highlighted the issues to the Dell support; Initially they were handled over the phone. When they were unable to resolve the same, then finally on 5th May a case was registered for fan replacement. After 21 days on 26th May a technician arrived at my place...

I purchased a Dell Laptop Vostro 3501 vide Inv No [protected], Customer no.[protected] Dell order no.[protected]. It was despatched on 22.05.2021 and received by me after 3-4 days. But due to some deaths in my family, I was not able to unpack the systems for approx 8-10 days, after which I opened the same and then after approx 3-4 days, I opened the same to start using. But the system was very slow in response. Each and everything was very very...

I booked service on 4th june was intimated service will be done by 9th but its 15 still not received service...

I experience little vibration on laptop surface when adopter is connected, I don't understand why it is happening...

Speaker is not working properly and battery is not giving the right backup....

I have bought my laptop in June 2020. from the starting its been slow. I thought it because of the updates that were in the settings but after I updated them there was no change. I request dell to please help me. Some simple apps like Chrome, Microsoft edge take at least 10 minutes to start.
please solve this as soon as possible...