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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 27

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A
Amrutha R
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Issue with the laptop

Address:#47,3RD A CROSS,VRUSHABAVATHINAGAR,KAMAKSHIPALYA

I bought a new laptop last year.
It is Inspiron 15 -5000 series-CORE i5-8th generation, but the laptop is having a lot of problems. It takes a lot of time to boot and also is slow.
I tried resetting my laptop and did it for 2 times already. It works well for a month and again the same problem keeps repeating. Very Unhappy with the product....
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Hi,
I have purchased this laptop on Flipkart, it's not yet one month completed. I observed when I charge 100%. this laptop bottom menubar blinking. the edge of the menubar. what could I possibly do please inform Me. ?...
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U
Udaharan N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Latitude 3510

My laptop model is Latitude 3510(SR Number : [protected]). I have given a complaint regarding the battery is not being charged on 19th of November, 2020. A technician has visited my place to resolve the problem on 21st November 2020. The technician is so rude and negligent that he didn't even checked if the adapter is working properly or not after he replaced it. He didn't bothered to check the battery despite so many requests and he left...
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A
Atul Ak Stifler
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Yellow colour on laptop screen

When i am playing videos that time screen is showing color on black display. on other colors it is ok but when black frame is coming screen becoming yellowish. i talk to dealer, we checked new laptop same problem was there.Is it a laptop problem. please...
+3 photos
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Hi Team,

i purchased new laptop on 23th of July 2020. After 2 weeks it stopped working. I called the service center they asked to trouble shoot multiple time but no fix. They promised me for laptop replacement and since then till now i am waiting for the same . Whenever i call they tell me that it is in transits and after that no updates. Iam jobless since july because of no laptop. they are not even giving me spare laptop...
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B
Biva Bosu
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Laptop running slow

Address:JORHAT

Getting hang while working with microsoft exel /word......
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Address:EB COLONY

DELL LAPTOP - [protected]

on 05th Nov 2020 i had discussion with engineer and fixed very slowness reponse.

Again today am getting the error for error as "coudnt update" and taking more time for and running the updates.

chrome response also very slow, when clicking anyof the button also taking - response is slow

please fix the issue....
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S
SANTOSH GODSE
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Poor Performance & Bad Service

Address:BARAMATI

Sir,
I purchased Dell Inspiron 3584(i3) from Baramati on 25/6/20 and within 2 months it started to slow down. Moreover within a month I faced Bluetooth drive problem. The Service workers fixed this problem but now I cannot find any drive ( D, E Drive ) in my laptop. It is unexpected from such a well known company 'DELL '

I kindly appeal to look after your service centers....
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R
rohitsingss
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Manufacturing Defective Laptop

Reason- Couple of months ago I purchased a laptop Inspiron 5590. Now I'm facing several issues like screen flickering, one speaker isn't working & nowadays I found a black spot on the screen as you can see the spot in the attachment.

Hence I'm tired of talking to his different concerned support team several times, and they aren't even ready to give any kind of resolutions.
So I'm compelled to taking legal action regarding...
+1 photos
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G
Ganapathi Mudaliyar
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Refund of Rs.35,990/-

Address:FLAT BLDG NO 5-B NO 105, MATOSHREE NAGAR CHS, WIMCO NAKA

On 07/10/2020, I had may payment of Rs.35, 990/- thought Internet Banking facility for purchase of laptop 3590.

On 08/10/2020 again I had may payment of Rs.35, 990/- through UPI for purchase of Laptop 3590.
System showed both the transaction failed.
On my request the company had delivered one laptop.

Now I request to refund an amount ofRs.35, 990/- for which company is not responsiding to my various...
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O
ojha92
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Cash Back on received

I had done a product purchase from Dell India, while buying there was a cash back offer i had used the same, DEll was supposed to give the cash back in 90 working days, as of now it is way more than 90 days but i have not received my cash back.Multiple times i have try to reach but no response from Dell India
details-I have not received my cash back for the trailer email reference
Reference Number: -[protected] Your Order Number...
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K
Kamalendu Talukder
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Supply of wrong product

Address:Kolkata

This pertain to case reference No – [protected], Customer No[protected]
Having satisfied with the configuration of “New Inspiration 3880 Desktop Computer” having 256 GB SSD & 1 TB HDD; I placed an online order. The product delivered did not have the desired configuration as stated above but had 512 GB SSD only. On my inquiry from sells team, they stated that there are two different model with different configuration having same...
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M
Mohandas697
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Vostro 3491 laptop not delivered

Order ID - OD[protected] My brother ordered this dell laptop for my address in Saturday 17 October 2020 .It told the expected delivery date is 23 October 2020 but still it doesn't packed now.and now it shows the expected delivery date as 30 October 2020 and still doesn't packed and I have paid in credit card as it is offer in sale . please help me I have paid money though no response.Please deliver to my address as soon as possible...
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My Dell G2 15 Laptop is just 1.8 Years old and Battery and Keyboard not working.

I had taken to the service center and was ready to bear the service cost. However, they told this laptop cannot be repaired and is a total waste .

Is this the level of manufacturing do we expect when we have paid 8500Rs for this product.

Its really bad as a customer experience.

Please help me here....
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Address:Shop No.4 & 4A, 395, Mangaldas House, Next To Swastik Cinema, Lamington Road, Mumbai, Maharashtra 400004

I went to the Dell official store in Lamington Road, Mumbai as my laptop had a software failure while updating the operating system on my "Alienware 14" laptop and needed the Operating System re-installed. I was assured the problem would be solved by a gentleman at the store claiming to be a service partner as there is a service center in the Dell official store. They installed the Operating System of another model, the "Dell Inspiron 3380"...
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D
Deepika2728
Nov 14, 2021
This thread was updated on Nov 14, 2021
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As a customer I have been cheated.

Address:Nehru place, Dell showroom

My name is Deepak. I bought a Dell Vostro 5841 from an authorized Dell store. This machine ever since it's been bought has been giving major troubles, it hangs, stalls and has been through 48 hours of inspection by numerous visits from Dell customer services.
Despite repeated requests to change and replace the product, they only inspect it and reboot it such that I have to erase all my data everytime.
Recently, it showed...
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Address:Dell Exclusive Store, Sec-10, Faridabad, Haryana,121004

I purchased Dell Vostro 15 3590 Laptop on[protected] online through Mrs. Monica Bhatia, Salesperson of Dell Exclusive Store, Sec-10, faridabad. She ordered the laptop on my behalf from my credit card . I received the invoice from the company in my email inbox. I have been receiving Post-Purchase emails regarding rating and my experience for the laptop which I have not received till now. I called in the store around 50 times but the employee...
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A
Alok Jain1
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Dell with tag FRV9Z52

Address:Bangalore

Dear Sir/Madam,
I, Dr. Alok Jain, purchased Dell Inspiron 5558 laptop with tag number FRV9Z52 and Express Service Code: [protected] in September 2015 with an extended warranty till 28th May 2020 (as attached).
On 7th May 2020, I faced some issue with my laptop related to the taskbar, where nothing was working on the taskbar means I am not able to open anything on the taskbar, even the start button was not getting open. Also,...
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D
Dr-Alok Jain
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Dell inspiron 5558 tag FRV9Z52

Address:Sy. Nos. 10/1, 11/2 and 12/2B of Challaghatta Village Fairway Business Park Bangalore Karnataka 560071

Dear Sir/Madam,
I, Dr. Alok Jain, purchased Dell Inspiron 5558 laptop with tag number FRV9Z52 and Express Service Code: [protected] in September 2015 with an extended warranty till 28th May 2020 (as attached).
On 7th May 2020, I faced some issue with my laptop related to the taskbar, where nothing was working on the taskbar means I am not able to open anything on the taskbar, even the start button was not getting open. Also,...
+1 photos
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I called in rohtak dell store . And i want some photos of dell laptop because it is not possible to buy direct the laptop and i want to know some specification . But no one is serious about my problem and they even donot give a single reply...
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