Dell India Complaints & Reviews

Mai dell key bord liya wo kharab nikal gaya hume kafi farishani ka samna karna para so ap apne product ka sahi se inspection kijiye fir market me saman laye ni to costumer hat jane chata aur koye bhi costumer sanan nhi kharid payega

email [protected]@gmail.com

mobile no. [protected]

I have received a new Dell Vostro 3491 in mid Nov 2020 and have been facing problem of display flickering, blanking out and blurring. The tech support and onsite repairs have not been able to resolve the issue and the company representatives have stopped responding.
I have asked for a product replacement but have not received a response. Its really poor service and no help.

I purchased dell laptop in Sep 2020 tag no FWNR203 and it is not working good from first day and technical team also not sort out the issue and after that I replaced it but now dell team not providing me laptop...
replacement order no[protected]
...

I gave my laptop to authorised service center for repair and dell rejected my parts replacement.dell is saying that the motherboard serial number does not match with my laptop id.and it belong to another laptop.i asked them to check the serial number of motherboard so they can find where it is sold and can identify what really happened.they said they dont do anything like that and repeated they cant give me warranty replacement.i asked them details of my laptop actual motherbord serial and the one in side now, they said they cant give me any details related to that even its my laptops.i exteneded my warranty in november and after that i gave for service.its their responsibility to check my laptop thoroughly and give me warranty intsead of that they only asked me for an automated test and screenshots now they are not giving me warranty and also any details about the serial numbers and all so that i can file a proper complaint

I am a government employee and had to purchase a laptop as per company policy. But for reimbursement I need dell exclusive authorisation certificate. At the time of purchase they provide me an expired authorisation certificate and misguided me. Kindly provide me current year certificate so that I can submit in my company for reimbursement.

Details of store is mention below :
RsKrish Technology & Service Private Limited
Dell Exclusive Store
G3, 47-48, Pragati House, Nehru Place, Delhi - 110019

Thank you

My laptop speaker is torn

I bought a Dell Inspiron laptop 7570 on 9th Jun 2019 from Croma. in less than one and a half year the hinge has broken twice. apparently when the hinge breaks the screen and the entire keyboard needs to be replaced. and this has happened without my fault.
This is a faulty production issue. The first time it happened the dell service providers tried very hard to convince me that it was my fault and I had to really fight to get it fixed. the second time it happened just a week after the warranty expired. I have been trying to get in touch with the service centers on call, email and other ways possible. but I haven't heard from them and they are refusing to even acknowledge me or my calls and the only answer they have is that my warranty ahs expired but dont acknowledge that they sold me a faulty product that keeps falling apart on its own..

I would like a full refund or an exchange.

Dear Concern,

1) i have purchased a brand new Dell Laptop for my son's online education purpose.

2) The said new laptop was a defective laptop with speaker and other problems.

3) I contacted Dell and they registered my complaint and the 1st representative confirmed after giving access thru Dell Remote that there is a software problem.

4) Then the 2nd representative told that the...

Dear Sir
i have purchased Dell Inspiron 3471 Desktop on 10/8/2020 from Amazon via vendor Surabhi Computers, Indore.[protected]
S/No: 4073G33 ( I3/8GB/1TB/WIN10+MSOFFICE)
We attached AOC Monitor with and it was working great but now there is no display...Just sign in details are displayed and then it is blank...

Kindly Guide
Dr.Sudhir Joshi
[protected]@gmail.com
[protected]

I bought a new laptop last year.
It is Inspiron 15 -5000 series-CORE i5-8th generation, but the laptop is having a lot of problems. It takes a lot of time to boot and also is slow.
I tried resetting my laptop and did it for 2 times already. It works well for a month and again the same problem keeps repeating. Very Unhappy with the product.

Hi,
I have purchased this laptop on Flipkart, it's not yet one month completed. I observed when I charge 100%. this laptop bottom menubar blinking. the edge of the menubar. what could I possibly do please inform Me. ?

My laptop model is Latitude 3510(SR Number : [protected]). I have given a complaint regarding the battery is not being charged on 19th of November, 2020. A technician has visited my place to resolve the problem on 21st November 2020. The technician is so rude and negligent that he didn't even checked if the adapter is working properly or not after he replaced it. He didn't bothered to check the battery despite so many requests and he left the place immediately without providing me the solution. It is so sad that a company like Dell has has such worst technicians who don't bother about to check if the problem is resolved or not and behave so rudely with the customer. Please resolve my problem ASAP.

When i am playing videos that time screen is showing color on black display. on other colors it is ok but when black frame is coming screen becoming yellowish. i talk to dealer, we checked new laptop same problem was there.Is it a laptop problem. please

Hi Team,

i purchased new laptop on 23th of July 2020. After 2 weeks it stopped working. I called the service center they asked to trouble shoot multiple time but no fix. They promised me for laptop replacement and since then till now i am waiting for the same . Whenever i call they tell me that it is in transits and after that no updates. Iam jobless since july because of no laptop. they are not even giving me spare laptop to use or other service as well.
below are my details for complain register with dell but no use.
Dell Incident # 43430783 | Service tag # 2XZP943)
Case Number[protected]

Request you to please look into it ASAP to get this issue fix,

Getting hang while working with microsoft exel /word...

DELL LAPTOP - [protected]

on 05th Nov 2020 i had discussion with engineer and fixed very slowness reponse.

Again today am getting the error for error as "coudnt update" and taking more time for and running the updates.

chrome response also very slow, when clicking anyof the button also taking - response is slow

please fix the issue.

Sir,
I purchased Dell Inspiron 3584(i3) from Baramati on 25/6/20 and within 2 months it started to slow down. Moreover within a month I faced Bluetooth drive problem. The Service workers fixed this problem but now I cannot find any drive ( D, E Drive ) in my laptop. It is unexpected from such a well known company 'DELL '

I kindly appeal to look after your service centers.

Reason- Couple of months ago I purchased a laptop Inspiron 5590. Now I'm facing several issues like screen flickering, one speaker isn't working & nowadays I found a black spot on the screen as you can see the spot in the attachment.

Hence I'm tired of talking to his different concerned support team several times, and they aren't even ready to give any kind of resolutions.
So I'm compelled to taking legal action regarding the same.

On 07/10/2020, I had may payment of Rs.35, 990/- thought Internet Banking facility for purchase of laptop 3590.

On 08/10/2020 again I had may payment of Rs.35, 990/- through UPI for purchase of Laptop 3590.
System showed both the transaction failed.
On my request the company had delivered one laptop.

Now I request to refund an amount ofRs.35, 990/- for which company is not responsiding to my various mails.

I had done a product purchase from Dell India, while buying there was a cash back offer i had used the same, DEll was supposed to give the cash back in 90 working days, as of now it is way more than 90 days but i have not received my cash back.Multiple times i have try to reach but no response from Dell India
details-I have not received my cash back for the trailer email reference
Reference Number: -[protected] Your Order Number[protected]