Dell India Complaints & Reviews

Dear sir/ madam, refer to dell service tag [protected]. I have run backup and restore from the dell dbar tool. The complete process was successful and the tool made a backup folder in the external hard disk. However, the dbar dell tool did not restore the data. Now, neither dell authorized service center nor dell customer care technical support is providing support to decrypt the compressed file being created by dell dbar tool. Kindly help...

I have ordered Laptop last month and delivery date is given as one to two weeks, now order date is lapsed but not received any response from Dell India Computers.

I have called customer care and sent reminder mails many time but did not get any response. I am worrying about my order, can you please escalate this matter to solve my issue.

Best Regards,
RK...

I have an issue with the battery for my Dell lapto E7470 with service tag 9NVQ0G2. I have been contacting Dell India Technical support for about 2 months and everytime I stay on the call for 1:30 to 2:00 hours. My call will be transferred around 6-7 times everytime but not able to get in touch with a correct person/department who can address the issue. Everytime they ask for Service tag and all other details but the issue is never resolved....

I purchased a laptop with service tag "3vhvlw2" and the system was having issues related with the display. So dell offered me system replacement but now when the new system received on 11th of august, 2020 through bluedart courier. The system was received in the damaged condition with the hinges broken and display having light bleed issues. I complained to dell on the day i received the system. But no one responded me. Everytime when i call...

I suppose to get delivery today after 4 time of delay delivery status, but I have not received any information till now.

Moreover, I tried customer care executive after waiting of one hour call hold, they told me the shortage of parts which is unacceptable as I have not ordered any custom Laptop.

I have paid credit card amount Rs.71500/- plus penalty, hence I cannot go for other option.

I want...

My complaint 71380789 is not solve the dell company passed 50 days bluetooth and wifi problume are contineu no any solution on company hand...

Dear Sir,
I have purchased dell Vostro 3590 laptop from Dell india website on 15th August for Rs.39989/-. As my order was missing after I log in to Dell india, also there was no confirmation email from Dell. I used ani net banking mobile app. Purchase was thro.with sms as below
""Thx for INB txn of Rs.39989.98 frm A/c X8952 to DELL INTER... Ref#IGAJEOCYE7 on 15Aug20. If not done, fwd this SMS to [protected] to block INB or call...

Hi there

My laptop damaged 2 months and 10 days ago.
and my laptop is in warranty and accidental damage warranty.

so i call to the customer care and ask them to repair my laptop.
but it's been 2 months they don't repair my laptop.
and not telling me when my laptop will repair.
And always send me same email.
on 10 Aug 2020 they call me and they said your laptop will repair within...

I have recently purchased a new laptop on 16th august 2020, I do have the invoice as well, in the configurations it was mentioned that I will get ms office home and student 2020 which is not getting activated, I have asked for assistance from the dealer I've purchased the laptop and from dell customer care to this they tried with all the things they have like troubleshooting the ms office and other things and lastly they told me to get assistance...

I have ordered dell inspiron 13 5391 on 24.07.2020 through dell on line web @₹73898/-. The same order was cancelled by the company on 10.08.2020. Even after repeated mails to services, the amount wasn't remitted yet. The issue was taken upto escalation team also, still no positive response from them. The service reference is [protected]. Can anybody sort the issue please.
My customer number is[protected]
My order number is[protected]....

I bought a laptop on 28 june 2020..Service tag no-7KC80Y2.First of all its warranty date was showing incorrect.So i contacted DELL customer care and validated it.Then they said that my info was also incorrect in their database..i contacted again for the same.My laptop has a Scree resolution & Wifi connectivity issue from Day 1..I contacted Dell tech team at least 10 times but my issue was nt resolved.Then an engineer was sent at my place...

Bought dell g5 15 se from flipkart. Though it's a gaming laptop, it cannot perform basic designing in sketch up, it returns to bosd error each time i try to do something graphic related. So tried playing cs:go to check if it works fine but to my surprise, bsod error shows up, i tried reinstalling windows, drivers, updated 'n' number of times in 10 days, but of no use. No proper reply from dell, they took out enough time to close my flipkart...

The laptop obtained has air vent 100 % left out open which is making my laptop unusable if kept on lap. This is because hot fan keeps on blowing error burning the lap.
My nature of work allows me to keep laptop only on lap as i am mostly on move and many at times i don't find tables.
With this bad design, this laptop has a weak material used in screen bezel to cover it. With minor thumb force, bezel touch screen. The material...

The laptop obtained has air vent 100 % left out open which is making my laptop unusable if kept on lap. This is because hot fan keeps on blowing error burning the lap.
My nature of work allows me to keep laptop only on lap as i am mostly on move and many at times i don't find tables.
With this bad design, this laptop has a weak material used in screen bezel to cover it. With minor thumb force, bezel touch screen. The material...

We have submitted complaints for our newly purchased two systems. There was no response from the dell to resolve the problem. Kindly request you to transfer our complaint to dell service centre in thrissur, kerala to deliver the service as early as possible....

Even after many attempt to pursue the case dell is not responding.

express service code no.[protected]...

Hi dell team,
My complaint details is below:
My case number is 73840071
I have got email from dell team below:

"please note, dispatch number (Dps #[protected] has been generated for you for an onsite visit by a dell technician.
The technician will reach out to you once they receive the replacement parts (Normally 2-3 working days). To check the status of your dispatch please click here.
If...

Power on problem... Im facing continuously problem 4 time calllog but not satisfied costemer care behavior not correct... I complaint again & again but not solve this problem so i requested plz replace my laptop...

Why dell never response. Why action/service is so pathetic. What about my complaint for service request [protected]...

I have order laptop on 22nd Jul at that time the delivery schedule date will be 3rd of Aug but still we have not receive the same, i have contact on customer care but no one is giving answer, even dont bother to reply... how inefficient Dell people !!! on any proper status on online/website...also not respond that it will delayed or any thing......