Dell India Complaints & Reviews

Myself alok kumar went to dell service center at andheri (W) on 10 jun 2017 at about 1500 hrs with express service code [protected]. After getting tocken no 21, i handed over my laptop to mr. Rajkumar yadav (Dell personnel) for check up. After 10 min he gave me back the same. When i tried to log in but it was failed & found that the keypad not working where as it was working properly before 10 min. Before resolving my problem, he kept my...

I got my laptop on 06th juje from dell service center at sector 14, gurgaon.

I regret to tell you that one problem is resolved & another creeps in. Before handing over the laptop the speaker sound was interrupting, but after receiving the unit the interruption is resolved but the sound of my speaker is considerably reduced; i can not even listen to an audio when a video is running.
I'm very much dissatisfied with dell...

My son purchased your dell brand desktop computer in 2016 from delhi. This computer shifted to kerala. The computer normal working is ok but internet wifi connection is not stable i. E. Internet connection comes and immediately gone. So i am unable to work and use of this computer is suffering.
I request you to provide technical person to solve this problem.
My address is cm thomas, chelliyil house, erumakadu po, pathanamthitta...

Ms programs like ms outlook, ms word and ms excel are not working properly
1. Ms word does not save content entered
2. Mails from ms outlook gets deleted without any command given
3. Excel is also not working properly

All the three programs tittle bar entitles :
Product activation failed

While opening ms word the following message appears:
Microsoft word has stopped working.br...

I have purchased Dell Inspiroon 5577 laptop on 27th May 2017, (price 73000) from Gurgaon.
But, after only 1 week of purchase, I am having significant performance issues in the same; the laptop is taking too much time to load, even simple functions take to much time to open, system freezes & neither keyboard nor touchpad is accessible at that moment.
Most disappointing of them all is the speaker goes off suddenly; no audio can...

I have a dell laptop core i3 inspiron 15, i had purchased it in month of december 2016. It occuring problem from the month of february then i check out at devika tower nehru place service centre and submitted the laptop. I had submitted it 4-5 times but new one problem arise whenever i go to receiving the laptop.
But now they are not solving my issue and whenever i calling custumer care they do disconnect the call. I have call too...

I had purchased dell alienware 15 from virar dealer, and now since 3 months my battery is not getting charged as the same has stopped functioning. I need to connect power adaptor and work. Its been since 3 months i have been asking for battery replacement and everytime i call customer care, i get the same repeated answer that we don't have battery we have ordered the same. Its been 3 month now, but we have not got any phone calls or any mails...

Hello Team,

I have purchased Dell Inspiron 15 5000 series laptop on 29 Feb 2016 from dell authorized store in Dilsukhnagar hyderabad

Configuration: 1TB, 4 GB ram, Intel i3 processor, windos 8.1

from 1 year hardly i have used not more than 15 days. i have not even used 20% of storage. But laptop is very slow. when i open google crome it takes 1 min to open, when i try to open any photos it takes...

Date of incident as on[protected]. Three month i have purchased from one of the dealer of dell. But right now the display is not working properly we can recognize horizontal line and sometimes it is becoming off and on. So it is very difficult to do the work. So i kindly request you sir to solve the problem as soon as possible.

Cell. No [protected], [protected]
Email. Id : [protected]@gmail.com

Location...

I did purchase a dell laptop on 10 april 2017 which have manufacture problem so dell gave me other laptop on 3 may 2017 (After a long and exhausted struggle) and after 9 days on 12 may 2017. This laptop also got a smoke and smell problem so i did a complaint to dell service center on same day my complain no is[protected] and service request no is [protected]. They want to repair my laptop but i gave them two options to resolve my problem first...

Dear

Our company purchased a laptop fro. Your dealer name sl computer gallery, gajuwaka AP but he dold us a defected piece and also we paid him extended warranty amount but he wants now extra money for repair this piece after all these ourcompany decided to take this matter in court on dell as well as sl computer gallery. If the company care for his customer do something other wise we have no options

Rao v joshibr...

I have been really frustrated by the Dell service. I gave my laptop for diagnostics at the dell service centre on 17th April 2016. Two days later they informed me about motherboard replacement as the solution for which I had to pay Rs.15, 000. I did so Immediately because I needed the laptop at the earliest. They said i would get the laptop back by 9th May. Then they started throwing their tantrums. On 9th they said I would get it on 12th...

I did purchase a dell inspiron laptop on 10 april 2017 which speakers were already damage so i informed to dell service center on 12 april 2017 and after a long and exhausted struggle dell replace my laptop on 3 may 2017 and after 9 days on 12 may 2017 this laptop also got a smoke and short circuit problem in it cooling fan so i again informed to dell service center my complain no is[protected] and my service request no is [protected].First...

I had contacted Dell for the below problem but there hasn't been any action since 10 days. There has been enough emails and call exchanged but none of them seems to have a solution for it. From the beginning, it is been asked for the same problem stated below but they are routeing to technical departments. Finally, they asked me the details about my laptop and to which address the part needs to be delivered. I had been sending reminders to...

I went to dell service center and gave laptop on 09/05/2017 and was informed that the laptop will be delivered within two days and I will be informed. Unfortunately no one ever bothered to call and inform me anything. When I contacted, they kept delaying and over time kept asking more and more money for fixing the issue without giving any reason.

Very very bad customer care service is being delivered. Please look into the...

I had purchased Dell Laptop (Inspiron 3537 Laptop in the name of Bhargav Kumar on Aug 11, 2014 from a Chennai based retailer having service tag JXLRQZ1. Currently my system got some screen problem and in dell website it was showing my system is under warranty so i reached to customer service Support and they said that my laptop warranty is already expired on May 4, 2014 the exact day before I contact them, but is absolutely wrong. My bill...

Subject: Complaint regarding receipt of Rs.999/- & Rs.6, 000- not received.

With ref. to above, I wish to inform you that I have paid Rs.999- on 27/4/2017 & Rs.6, 000/- on 8/5/2017 towards Repairs of my Dell Laptop at your "Authorised Service Center"at Talaopali, Near New English School, Thane (West), Maharashtra.

I have collected my Laptop on 10/5/2017 from the above Service Center.

However, I...

Dear team,

Dell inspiron 3558 3000series

You can check it off with this service tag how much i had serviced the system and last time the service center people changed the mother board and the driver
Now the dvd drive is not supporting the video files. I bought this system last october 29th, 2016. Within this period the system is complained for 3 or 5 times and i am not in a situation to walk to your...

I had purchased a monitor U2515H from a dealer on 29.04.17. Within 4 days of purchase, I realised the stand of this monitor wasn't swivelling by the 45 degrees each side (refer page 48 o[censored]ser manual). I took up the issue with Dell, but they said a problem with the stand does not qualify as a 'technical' complaint and they'd not be able to send a technician to attend to it. If required, I'd have to claim warranty and return the whole monitor...

I have had issues ever since I got my laptop in regards to getting help
about 1 1/2 years ago I was having several issues was told finally after a marathon of days of calls to send in for depot repair ok fine may get somewhere
so in it goes to depot repair in texas, a week or so later I get it back poorly packed I might add just put in box no padding nothing!
the laptop wouldn't even turn on!
so I call and...