Dell India Complaints & Reviews

The warranty of my desktop (Inspiron 660s, service tag 8zwhbx1, express service tag [protected]) is going to expire on 22 august, 2017. A request was made on july12 for the extension of the same in the support link provided. The next day, i received an automated reply from a person (Akshay. [protected]@dell.com) without any body text in the mail and without any indication about what action has been taken.

After waiting for 6 days,...

I bought dell inspiron 5558 laptop 7 months back and the product is still under warranty. The right end corner of laptop near to screen is popped open on its own. I have seen the similar complaints at en. Community. Dell.com. I do not understand how a lap top be made of such low quality when sold for more than 50k. I understand physical damage is not covered under warranty but it should not be used as better reason to tell customers and charge...

We are contacting you from aiims raipur chhattisgarh, one of your system dell optiplex 9020 aio (Express service tag id [protected]) has been cold booted in the morning but soon smoke came out n sound of short circuit happened. Now system is in dead state.

Please send the engineer with smps to replace it, after that any troubleshoot can be done for respective diagnosis or to recover from dead to working state....

I purchased dell laptop from "arora it solution pvt. Ltd. 120-mall road, kingsway camp delhi-110009". I realized they are actually not selling laptop but sitting there to make people dumb. Their talking way and behavior towards customers is like customers are coming not to buy laptop but to beg to them.

So kindly take appropriate action to control their this type of cheap mentality so that dell brand does not get its reputation...

I had purchased a laptop batt for my inspiron 5521 from dell with the advice of a tech support staff rehan ansari from dell but when i visited the service centre here in mumbai and gave the laptop for repairs the outcome was different my batt is ok and the laptop is working fine now after some parts replacement and i have already send the batt to the dell dealer in delhi vidur india ltd and also paid rs 300 extra excluding the batt cost of...

Dear sir,

Window not getting installed in my laptop dell inspiron 15, and dvd writer not opening get jammed. Window getting corrupt automatically.
Display get worst, not visible, and blink again and again. Thats why laptop not working properly. Please give your input so the proublem may be sattle down soonly. Window not getting installed in my laptop dell inspiron 15, and dvd writer not opening get jammed. Window getting...

It was in april 2017 this year that my system stopped working and refused to switch on, to which i did call the customer service and after about 3 calls and a wait time of twenty plus minutes managed to speak to an executive (Since twice i was told to call back as their systems weren't working - which itself was a sign - how can a computer service provider give this as a rebuttal and being dell they refuse to call back) anyhow on a lucky...

I am a regular customer of dell since last 6 years.
1. I handed over my dell inspiron laptop (Out of warranty period) on 17 april 2017 (Monday) to dell's authorised service centre: regenersis (India) pvt. Ltd., tilak road, pune (Since it was not switching on). I paid an amount of rs. 999 through my credit card. I did not get any invoice from the authorized centre neither did i get it to my email. [annex 1]
2. I was informed...

Hello concern,
I had purchased dell xps 15 9550 modal laptop from us with 3 years onsite premier warranty.

I am receiving blue screen error since beginning and contacted dell us and india but issue is still pending. One of my dell tracking no is still pending.

Many parts has been replaced and 5 times windows reinstalled but issue is as it is.

Dell technical persons comes, ask to connect...

Our family is dell preferred customer and have several desktops and laptops of dell.
We ordered desktop-dell inspiron 3268 on online from copuindia for home use. We specified that our main purpose was to have internet access and skype. To our surprise we found that this pc has no inbuilt camera, sound and speakers. When tried to order them but they say they do not have in stock. We cannot understand how people use this computer without...

Please do not buy a dell laptop.

I bought an alienware 15 1.5 year ago. Everything was ok in the warranty period. After that one fine morning it stopped charging. It showed an error message - adapter type unknown. I bought a new adapter worth 4.6k. But it was of no result. I went to dell authorised service center in kolkata
(Regeneris). They told me that they don't have anything to check my laptop. If another alienware...

Dell vostro 14-v3446 was purchased by me in 2016 through a authorised dealer phoenix infosolutions, mumbai. The serial id is -9l1jk52. We have just used it for around 15 months and the screen display is not functioning from 1.7.2017. Now dell is charging 3, 500 for replacing the screen. Such bad quality products should be replaced free of cost which stop functioning in 15 months....

Been to dell service in koremangala bangalore center with the problem of overheating. The laptop was with the service center over a week and there was general servicing done to the laptop and was charged 1500/-. I collected the laptop when i checked the same day i called the service center with the laptop in bad condition could see lines on the screen. After 2 days immediately the screen was switched off. I spoke to the service person several...

I have purchased inspiron 15r from skope computers gip noida. I visited laptop care center in lucknow there i came to know that my laptop has been out of warranty but in my bill it is dated as 17 july 2017. As i have purchased laptop on 17 july 2016, but in warranty status it is showing that has been expired on 29 april 2017. As i m having some critical issues in my laptop it's having some charging issues. Kindly check this as my laptop validity...

I bought a laptop from advance laptop pvt ltd... Since day 1 its not working properly... Already claimed fr many waranty service...

Now dis tym i m stuck about the problem of short warranty.. Dell support not matching waranty period similer to my retail invoice billing date... Service provider told me to contact with shop from where i purchesed... Nd i contacted dy told me to wait... I m waiting since then already 15 day over...

Dear sir,

I am to inform that i purchased one unit of laptop (Ins 3552 pentium/4gb/500/win 10 + off) from croma, del - pusaroad-a 104, new delhi 110005 on june 25, 2017. Item code - 198689, serial no. G8pk5f2 invoice no. Slf02a[protected], time 7.51 pm on 25/6/2017, invoice created by pankaj, demo and delivered by umesh. At that time, the dell targus bag pack (Item code - 203115 as mentioned in the voucher) was not delivered...

Dear sir
My laptop"s part had been replaced more than 20 time in the warranty period and still not working fine and its not normal case your product is faulty from initial stage
I had been requesting for replacement since the the initial faults
I am sending this mail as per the direction of national consumer court
Please replace my laptop to maintain good customer company relationship

Hoping to...

Good evening sir, last 5days continuously iam going to call your technical support team. They are going to tell power assembley problem. But they could not book a complaint. I don't no, what is the executives problem, they said you need to call after 4 o clock that time i am not going to free, if your book a complaints are not. And one more thing you should sale your products on south side. But your customer service don't no telugu how they...

I bought a dell laptop from advance info distributers pvt ltd
From day one i am complaining the company that it is not working in proper manner.

Model number dell nb 7548

Dated 31/05/2017

There are so many issues in this laptop

1 its very slow in working
2 its mouse doesnt work properly
3 charger is not compatable
4 windows is temparary
5 no warranty...

I have purchase my dell laptop {dell vestro.5000 series 5459 (S-t-9zpb8b2)} on 14th july 2016 but the shopkeeper mention wrong date 24th june 2016. Please correct the mention date or purchase and issue problem with my laptop.
And i aslo having some problem in my laptop hadwear so please resolve as soon as possible.
My email id - rawking. [protected]@gmailcom...