Dell India Complaints & Reviews

I purchased a laptop within 2years there is a issue with battery. And the battery cost is also so high.
May i know how the battery will washout this much fast with in a short span of 1year 5months and i did not do any wrong with my laptop.
I used it as per precautions. If we are buying the laptops with this much cost and getting repairs in very short time means how can we bear such extra costs....

I have dell laptop and my laptop is in warranty. Outer hinges are broken so i need to get it replaced. Since a week i am customercare and thy to explain the problem but they are not ready to listen. Because of hinges issues i am not able to able to open the laptop flap still your customer care executive is needs to run dignosits on laptop. Very bad experience with dell sevice....

Even after having genuine windows 8.1 in my laptop i am facing regular problems regarding windows. First it was showing activate windows, which was being resolved just a few days ago. And now again, it is showing, your windows license will expire soon. I even had os recovery once. I even did not get the original windows key from the seller. So it's really frustrating....

Respected sir,

I gurjit singh toor states that my family have purchased many items of dell products. We never faced any difficulty in any repair. But today 09 sep 2017 i visited to your authorised dealer and service center which is located at the kochhar market ludhiana to defect in my dell laptop express service code [protected]. I purchased this laptop on 14 nov 2016 with one year warranty against my son jovanjeet singh...

I gave my inspiron dell 5559 laptop to service centre in nehru place new delhi in working condition with physical damage(EXTERNAL).
They informed me about hard disk is not present in system and they asked me to purchase one and also service centre delebrately mailed wrong system configuration.
Employee of DELL service centre delebrately cheated & deceived me.

please resolve the isssue ASAP or I'll go to consumer...

Hi i m very depressive with dell service center andheri west mumbai. I went to service center on 12.08.2017 for not showing display. Mr. Yogesh told that you have to pay 999rs for service charge then we will check it will take 2-3 days. I said ok. Aftr 3days i deceived a call and said that laptop hard drive is damaged you have to change hard drive its cost 6500/- i said ok change it i paid on[protected] and took my laptop the display was...

Sir, i went to dell store rewa as my laptop inspiron 15 was not working without the power supply. The worker in the store told me that the battery of the laptop was not working and needs to be changed. So i bought a new battery (Which costed me rs 3200) from the same store and put into the laptop. Replacing the battery did not solve the problem, so i informed this to the worker in the store. She denied to solve my problem and asked me to...

Service tag :67rdt32
Phone :[protected]
Emailid : [protected]@gmail.com

Provided me false information after diagnosis (Cost 999rs). Diagnosis result was my power button was not working for which i had to replace the whole palm rest. I agreed to this and made payment to customer care and parts were sent (Cost of the part 5000rs). The engineer from the same servicing center comes and later tells that the motherboard...

Sir, i have a complain against the service center of dell which is situated on chittranjan avenue, trust building, block a, kolkata.
I submitted there because my screen is not working properly they told me that you will pay for it because your screen is damag but i received 3 messages and 3 calls by the dell company that your issue is resolved please vist service center and collect it but when i vist there i found my laptop is in same...

This is venkataiah, flat no-206, gayathi apartment, ida jeedimetla, hyderabad., i was purchased dell vostro 3568 laptop on 23/12/2016 from orient business services (P) ltd. Chenoy trade centre, tax invoice-6352, tin no - [protected]. Hydreabad, telangana. My complaint is getting lines on the monitor screen while working on the laptop, i feel inconvenient while working the laptop. I have provided video slip as supporting to my complaint. I...

Dear team,

This is complaint regarding re-boot it solution (Dell authorize service centre) based on gurgaon, haryana. I have given my laptop (Dell inspiron) for repair on 3/06/2017. It was having power issue. As solutio, they change the vga chip and charge inr 3000 for it and gave 3 month warrenty. After 1 week it got same problem then i again take the laptop to the service centre. They again did something and resolve the...

I purchased laptop on april 2017. It is not working that time. I called your customer care no. They checked my a
Laptop and he found its motherboard was not working. He said that he will only replace my motherboard. But i m not agree. I want to replace my laptop because motherboard is major part of laptop. Your product is defected. New laptop and its matherbaord failed. I not trusted this laptop. It is my humble request. Plz change...

My dell laptop service code is:[protected] i had bought it around six months back. It is still under warranty. There is an issue with the speakers. I have been calling dell customer care for more than ten days. Most of the times they told me their tools are updating and i may call later. Each time i called they took around 15 minutes to understand the whole issue and then finally said their tools are updating and i may call later. 3-4 times...

I had purchased dell laptop insprion series about 2 months back. From the very beginning system appeared a bit slow but i tried to manage. But gradually the system became very slow and difficult to run. I contacted the technical support team and they were very intelligent to diagnose it as software problem and advised for windows reboot.in the process, as advised by # i lost my 2 tb important medical data as no one told it would erase data...

I have buy a dell vostro 3568 model laptop with accessories laptop bag but only after 4 days laptop bag are ripped so please support me and exchange the bag quickly. When i started use the laptop and laptop daily travel for go to office it stat to rip and only under 3-4 days laptop are completely ripped it can't be use.. So please help me and fast resolve my problem and exchng it quickly...

I bought a brand new dell laptop for rs 90 k . and the laptop wasn't working properly, then i contacted the coustomer care telling about the issue, and they told that the technician will come and solve the issue but its been days after the registeration of complaint . their has been no development about solving my issue .actually they telling that they will solve the issue with in 2-3 working days and the days are going on forever . and with...

Pathetic customer service. Very rude and uneducated staff. They way they talk to clients is as if they are doing a favor by taking our call. Incase they pick call, the call gets disconnected in between without even registering the complains.
Ms. Harjinder, ms. Rashi... Very poor communication.
Mr. Vikrant, mr. Amit... Very poor service.

Really pathetic will never recommend it to any one.
Would definitely...

I purchased my laptop from lucknow from mr vikas of "alex enterprises". He provided me the laptop of dell with the quotation of genuine windows but provided me the laptop with pirated windows and then denied for the same.in march i got notification on my laptop for activation of windows then i realized the same, when i got transferred to another state (Hyderabad). I called on dell and they too confirmed that it is a pirated version. After...

I had purchased my laptop from a dell exclusive store in april 2017. However, since i had purchased the laptop, i was facing problems due to the devuce not functioning properly. When i had contacted the store, they conveniently blamed it on a windows update for the poor disk performance. However, recently my hard drive crashed. I know what you're wondering, that how does a brand new laptop with absolutely neglible amount of data can have...

Regarding the above i have purchased laptop on 11 june 2015 my laptop is not running properly many times i complain thorough phone but no any steps taken at your end my laptop serial no is cddsb32.
Sir please do the needful at your end.
My phone number is [protected] my email id is [protected]@gmail.com.
Please either change my laptop or rectify it...