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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
Kolkata District
West Bengal
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560071

Dell India reviews & complaints page 50

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M
Mandeep154
from Ludhiana, Punjab
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Regarding disappointment from Dell services

Address:Amritsar, Punjab

Worst experience with dell technical support.
I m using dell inspiron 15, service tag no. 7pz0512. I found my pc have some problem, not working properly. So i called technical support on 8/7/17, they told me to call on 10/7/17. And on 10/7 they again told to call 11/7. Why u don't help out warranty systems. Where we call? Should we call to hp, sony? Solve out my problem, i m trying from last 5 days to connecting dell. And also give...
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Y
Yogesh1201
from Mumbai, Maharashtra
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Windows 10 error

Address:400063

I have purchased Dell laptop(DELL INS 5566 CORE 7TH /8GB/1TB/W10) on 28/05/2017. However since then there has been continuous issue in windows 10. I have returned the laptop twice from it was purchased since it is in warranty period. I have the original invoice copy. However they have formated my dell laptop twice and returned it back. Still while operating the laptop there are instances when window 10 automatic goes into repair and whatever...
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S
soorya s
from Bidar, Karnataka
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Laptop unable to boot

Address:Ernakulam, Kerala, 682020

I bought the DELL 3543 I3/4GB/1TB/WIN 10/1NN6982 on 10 september 2016. The laptop had issues with booting on 27 May 2017 ( A message " No bootable device" appears on screen). After a few hours the issue got resolved by it self. The service centers were unable to pin point the reason behind the issue. Since 24 June 2017, the laptop has completely stopped working. I am told the warranty has expired and I can try to renew my warranty. But till...
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J
Joanna Remedios
from Mumbai, Maharashtra
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Insurance amount charged but insurance not provided.

Address:400103
Website:dell.com

Hi, my name is Joanna Remedios. I was advised about the dell insurance from a sales rep at Dell. I paid Rs.13, 000.00 on 03/06/15 (NEFT- REF NO:N[protected]) via HDFC bank. The said insurance was never applied to my laptop account. i have contacted the so called diligent customer care dept. However, all I’ve got is a xfer from dept. to dept. not the mention the false promised callbacks.
On one occasion, i was holding the phone...
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M
M. K. Agarwal
from Kolkata, West Bengal
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Non Genuine parts found in Laptop purchased from Authorized Store

Address:Kolkata, West Bengal, 700064

This is with regard to the issue persisting from nearly a two month now on a Dell Laptop Model - Z566110 INS15(5559) that i had purchased for my daughter Nidhi Agarwal.

I had purchased the laptop make - Z566110 INS15(5559) SILVER MATTE, (SERVICE TAG NO.- 88GQDC2) from your Authorized Dell Store ISERVE SOLUTIONS & SERVICES PVT. LTD., KOLKATA, on 13th September 2016.

In the month of November itself my daughter...
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Address:New Delhi, Delhi, 110012
Website:www.dell.com

I purchase a new dell laptopin which 1 year warranty provided service express no. [protected] from eurotech infosys (dell exclusive) nehru place.company tin [protected] 0n 17th june 2017 at the time of purchase. representative will not told us any thing that warranty updation will take time or days. now after purchase of 1 week my system doesn't turn on. so for support i called in dell they said your warranty is not updated. contact where...
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V
vinod kumar dudani
from Delhi, Delhi
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Monitor has developed black lines across the screen

Address:New Delhi, Delhi

I had purchased Dell monitor through Srishti Computer solutions vide invoice no.208 dated 12/02/2016. M/S Srishti Computer Solution Has purchased monitor of Dell bearing serial no.-S/N-CN-OMMK[protected]D-G2KB from M/S Sai Computerr vide its invoice no.-SC/RI/15-16/503 dated 12/02/2016 bearing VAT TIN [protected].
About 2 months ago a thin black lining appeared across the screen.Then I reported to the seller who replied that he has...
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V
venkathari87
from Chennai, Tamil Nadu
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Forgery in the name of authorised dealer

Address:600059
Website:worst authorised dealership

Sir,

This is one of the customer using your dell product, who was got pmyj unemployed scheme loan. He gave ordered the product of 4 system. It was ordered on last december 2015 for dell vostero slim tower 3800 desk top pc.
But the dealer has supplied the dell inspiran 3647 model system. Only one system delivered.

The dealer name is eson international, kundrathur, chennai - 600069.

That...
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S
Surekha Das
from Mumbai, Maharashtra
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System got several issues in a week of purchase

Address:400101
Website:www.consumercomplaints.in

I bought this inspiron 5567 on 21st of this month and within a week i observed pixel flikering on my screen and blue dots everywhere when i updated my graphic amd card from the dell official site, moreover there is issue with the touchpad as it stop responding to clicks sometimes and brightness keys stop working too, i called customer care and they sent me some graphic drivers as soon as i installed them the lappy it showed me errors and...
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M
Manoj varkey
from Salem, Tamil Nadu
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No service provided for dell inspiron one computer .

Address:Ernakulam, Kerala

Hi,
I have a 3 yr old inspiron all in one computer and it's not working now.
I have tried their local service centre at kadavanthara kochi, but they denied the service.
Their call centre no is always busy and works only from 9 to 6

I am unable to contact any one in dell through email.
Pathetic service and i am thinking to go to consumer court now
Can any one suggest a better idea. br...
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R
Rathod Vijay
from Surat, Gujarat
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Order status

Address:Rajkot, Gujarat, 360006

Sir/madam my order no.[protected]
Mane dell ka p2418ht 24" touch screen monitor compuindia se purchase 27th may ko kiya he. Lekin abhi tak compuindia ke pase delivery ki koy bhi information nahi he. 30 day's hogaye he lekin kuch bhi information delivery ki nahi he. Aapke customer care +91 [protected] ka bhi kitni baar contact kiya lekin vo bhi meri help nahi kar rahe he. Compuindia vale bs yahi answer de rahe he aajayega tab mail kare...
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M
Murugan Mariappan
from Chennai, Tamil Nadu
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Poor service and exorbitant charges recovered, by mosad infoways (P) ltd ernakulam

Address:Ernakulam, Kerala, 682024
Website:Dell India

I went to the above service center to service my dell inspiron model 4010. The charges collected are 1. Laptop keyboard rs1857.14 2. Laptop speaker rs1714.29 3. Service charges os reinstallation rs.500. Immediately with in 10 days the system was not switching on. But they have charged me an exorbitant charge of rs.3800.00 for laptop mother board service charges. Please confirm that all these charges are really correct and approved by you...
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B
B Vasant Rao
from Kolkata, West Bengal
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Complaint for desktop problem

Address:Kolkata, West Bengal, 700027

D/sir
Bsnl telecom factory alipore has recently procured 27 nos of dell desktop pcs through gem portal e-marketing system.

M/s hilson technlogies has supplied above mentioned desktop pcs. Out of which one desktop pc is giving trouble. Os is not operating.

Desktop service tag-6s2qxh2, express service tag-[protected],
Mfg date[protected]

Kindly send your service engineer to sort out...
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K
kampili.chiru
from Bengaluru, Karnataka
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Very slow performance and disk performance 100%

Address:560036
Website:Dell

Hello team,

I have purchased dell inspiron 15 5000 series (Intel)-5567 laptop on 21 nov 2016 from dell authorized store in us.

Configuration: 1tb, 16 gb ram, intel i7 processor, windos 10
Price:$944.93
From 1 year hardly i have used not more than 15 days. I have not even used 10% of storage. But laptop is very slow. When i open google crome it takes 1 min to open, when i try to open any photos...
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S
Shreyas Tyson
from Bengaluru, Karnataka
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Laptop

Address:560061

Purchased Dell laptop on 6th July 2016 Model No- Dell Insp3558 Service tag no DK4MB82.
Within four months of purchase laptop was not rebooting after the service again now the same problem persists, now it is in service centre for repair.
Please find attached bill copy for your ref.
I am not satisfied with the product just within one year I am facing frequent problems not able to use it, all my data is getting lost.br...
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B
bodhivardhan
from Pune, Maharashtra
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Windows license copy not provide after paying 8000 rs

Address:413004
Website:www.dell.com/in

I purches a dell laptop with windows8.1 lincence copy and i when i want to reinstall again windows8.1 they does provide any link or they does not provide product key and when i call to dell customer hi does not provide proper sevice hi tells i[censored] want windows 8.1 you then you pay for it but i dont understand why im pay for it becouse i allready pay 8000 for licence copy..
He say download windows 8.1 from microsoft site single language...
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D
deluxe
from Kanpur, Uttar Pradesh
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Technical problem

Address:Jind, Haryana, 126116

I purchase laptop about one month core i3 6th generation dell inspiration 5559 its playstore did not work and below the arrow key it rises (Ful gaya hai) above. I call to coustmer care but they are say these system have no warrenty. But warrenty will be mention in invoice please help me. Iam purchase laptop online
Dell inspiration i3 iam purchase laptop online in pune city. I have no knowledge about the online shoping fraud so iam...
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R
Ratnadeep Rakshit
from Kolkata, West Bengal
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Dell's lead time scam with compuindia.com

Address:600077
Website:compuindia.com

I placed an order for dell ultrasharp u2415 24" monitor on 22nd may 2017. Although i did the search on the dell website, it routed me to compuindia.com website instead at the time of purchase. I made the online payment and in the order successful page, it said that product will be up for delivery on the 23rd may (That made me happy & took a screenshot). But when i didn't receive any further details on shipment, i contacted compuindia.com's...
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V
vk rai
from Mumbai, Maharashtra
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Mouse is not working

Address:400701

My ps2 mouse is not working. Pls call me [protected] if any requir more detail.
We have complain befor 2 month but still it;'s not resolve and not replace my mouse by dell team. Pls clear on imidiate basis
And visit on bellow adress.
Tci express plot no - ss/344, thane - belapur main road, near bhushan hotel, rabale naka, rabale. Navi mumbai - 400701...
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D
dilpreetsingh7779
from Chennai, Tamil Nadu
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Dell 24'' ultrasharp monitor

Address:New Delhi, Delhi, 110018

Hi my self dilpreet singh. I have dell ultrasharp monitor (Dell u2413) but now a days i am facing no display problem in monitor. It is totally black.
I bought this monitor in september 2013 with 3 yrs warranty with the cost of around rs/- 28, 000. But no warranty is expire and i called to dell for register a complaint but dell is deny to register for complaint they told me we don't register complaint after warranty void but i told...
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