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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 48

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A
Abid Shayan
from Delhi, Delhi
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dell laptop inspiron 3567

Address:New Delhi, Delhi, +91

Sir i purchassed this laptop on 14 aug 2017. The are two issues in this laptop (1) the speaker of device not working properly. The voice of speaker not clear. The sound quality in songs playing is breakage and extra sound is hearing with the main audio sonds. Please remove this problems at the earlist. The warranty is not still extended whereas i make payment....
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Address:Ambala, Haryana, 134003
Website:dell.com

I went to dell website for purchase of laptop. I completed all the formalities and paid even rs. 35300-00 online for purchase of dell 3958 inspiron laptop. But i was given email from compuindia that my order was placed to compuindia, dell service partner. My order id is[protected]. I did not receive any communication after this email. Dell has not given any contact no to which i contact and file complaint for cheating me in r/o vendor name....
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P
Prerna garg
from Gurgaon, Haryana
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laptop gets switched off as soon as I connect the charger

Address:Dhanbad, Jharkhand, 826004

Laptop discharges very fast and gets switched off as soon as charger is connected. Sometimes if i am not using laptop just for 5 minutes it gets switched off. Sometimes a certain key remains pressed for a long time evenue though i have not touched the key. There is a problem with touch pad also sometimes the page gets stuck at the bottom. It does not moves to the top of the page....
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Address:415612

Service tsg h5dj632 system working properly but some keys are not working approached to authorised service centertvs electronic pune contact no [protected] mr sagsr at service center they reinstall os and drivers problem remain reset kbd cable by engineer and machine stop working now they are asking me to pay replacement charges for mbd as no power issue created system became fail when engg. Reset kbd cable this problem created by enggniar...
+2 photos
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G
gourab_roy
from Gurgaon, Haryana
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faulty product supplied

Address:Kolkata, West Bengal, 700064
Website:www1.ap.dell.com/content/default.aspx?c=in&l=en&s=gen&~ck=cr

This is probably the 5th or 6th time i’m contacting dell for several recurring issues of my laptop just bought around 2 months back.

I regret to tell that neither of my issues have been resolved. The system is still hanging, while i’m browsing through chrome & the touch pad remains unresponsive, after few minutes of inactiveness.

After every call from their for the past 2 months, i was assured that no further...
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B
baf
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mouse maintenance

I would like to inform you that i had purchased one dell mouse at your retailer m/s pranavam technologies pvt ltd, calicut on 6 months back and they said me 1 year warranty and after two months it was become non-operable after that i had visited the retailer (Pranavam technologies) and they are inform me that they will replace the same within 2 weeks and will contact you in mobile, but so far i am not received any call at their end i visited...
+1 photos
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M
marcusmani
from Gurgaon, Haryana
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frequent lock up and hanging over issues

Sir,
After having raised my queries for hanging issues in my system, dell technical guys attended more than 5 times, doing only reset, complete factory reset and closed the issues.
Today also, after completing factory reset yesterday, i am facing the same issue, dell technical guys took the issue remotely and said nothing is there.

Physically i am facing the frequent lockup and hanging issue while opening any...
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Address:110080

I have buy a new laptop 3568 model from dell showroom at nehru place vendor name is LAPCOM PERIPHERALS PVT LTD, and they provide me some assoesries with laptop and also quote that mcafe antivirus for 4 users and packed all the things but when i unpackage the box wo do not found any antivirus keys or cd's into the box nor in bag provided with laptop, i have called to showroom but they hv losed their shop, next morning i hv again called and...
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A
aprujni
from Agra, Uttar Pradesh
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pathetic customer service along with product

Address:Nainital, Uttarakhand
Website:www.dell.com

Hi team,

First time i bought something from dell (Haldwani uttrakhand) and lots of pain/inconvenience i went through. I actually bought a laptop inspiron 5m09k22 after few days start facing problems like the screen touch works in automation it gets minimize and maximize in the middle of any video. Took it to the same showroom where it was bought from.
The employee of that showroom does not know how to deal with such...
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J
Jaccob Ninan
from Bengaluru, Karnataka
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web page connectivity complaint for dell inspiron 15 3000 series

Address:560071
Website:www.dell.co.in

An Online complaint was lodged with Dell India for my Dell Inspiron 15 3000 Series for which Service charges were paid online in advance for Rs. 1359/=.

Despite me taking a proactive approach in contacting the Dell representatives for necessary repairs telephonically the Dell people have not yet resolved my problem and neither have they bothered to contact me further for resolving the problem. I have also informed their officials...
+5 photos
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J
Janhavi sarang
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dell stores giver very bad service

Address:400706

The dell exclusive store located in Kharghar in front of little world mall provide very worst service the sales man named Ismail is so irresponsible person that he don't even have that manners to talk to customers . When we call them to take some information about any laptop they provide you with wrong Information and they don't even give u a #### once down payment is done neither they care o[censored]r delivery . It's been 2 week...
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A
Akanksha123
from Delhi, Delhi
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poor customer service and issue is unresolved

I had an issue with my dell laptop. I went to dell exclusive store at mgf megacity mall, gurgaon (Haryana). I thought that dell store is most trustful to repair my laptop. Firstly the attendant, he charge me 300rs to identify the laptop issue. After service, he told me that your motherboard ic is defected which need to be changed and it will cost me 2300. He told me that everything else is working okay on my laptop, problem is just with ic....
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G
goelayush
from Delhi, Delhi
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laptop not start properly

Address:New Delhi, Delhi

My dell laptop model vostro 15, 3000 series, product express service code is [protected].
This product main on button not working, it looks very hard sometime it works, most of the times it is not in working condition, and bcoz of it i m facing very difficulty to run this laptop getting disturb in my professinolizm

Plz provide service for the given problem as soon as possible.
Thnx...
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R
Rohit Raka
from Aurangabad, Maharashtra
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faulty part delivery and delay in services

Address:Aurangabad, Maharashtra, 431001
Website:www.dellindia.com

I had spoken to the customer service on the date: 13th july 2017 about issue regarding my laptop regarding its display. I immediately the very same day got the quotation of 8, 000/- rupees and i was told that i'd be getting a call back once i make my payment.
I made the payment of rs. 8000/- on the date of 15th july 2017 for which i did not receive any acknowledgement call. I then called back dell customer service to confirm about...
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K
kiran98765
from Delhi, Delhi
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dell optiplex system not working

Address:147001

Dear sir/ma'am,
This is a request to repair an all-in-one system of dell (7440 optiplex), which is not working. The service tag number of the system is 153b9f2 and the express service tag is [protected].
Kindly repair the system as soon as possible, it's been only one year since we bought the system
The system is not turning on at all, there are important data in the system....
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M
meenu shiv
from Mumbai, Maharashtra
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misleading laptop warranty

Website:Dell.com and amazon.co.in

Hi There,
I bought a Dell Laptop through Amazon and we have the invoice. It was sold on the website that I have 1 year warranty if there is fault. We bought on 17/12/2016. Invoice number[protected]. With in 3 months we noticed some lines appearing on the screen. Took it to Dell service centre at Pinnacle Prestige Building, Near Cosmos Bank, Tilak Road, Sashiv Petu, Pune. They said that screen need to be replced and it will...
+2 photos
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N
nur007.islam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dell monitor (dell s2216h) not working

Website:www.dell.com

Respected sir/madam,

I bought a dell monitor (Model - s2216h) form eastern logica infoway ltd at[protected]. My monitor is coming under the dell warranty coverage. I am getting issue regarding monitor display. I have swap my dell monitor with another pc (Cpu) & monitor. The other monitor is working fine with my pc (Cpu) but my dell monitor is not working with other pc. I have also change the vga cable, but same problem was...
+4 photos
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D
Dharshan Sharma
from Vadodara, Gujarat
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mis-alignment of the display hinge on my dell 7000 15 7560 laptop

Address:Madurai, Tamil Nadu, 625017

Sir,

I had gone for a dell inspiron 7000 series 7560 with 1 year warranty &1 year accidental damage warranty for cost of rs70, 000 from your authorized showroom avoiding my father's advice to go for hp of same configuration. I was sold a defective one with mis-alignment on its display hinge, within a short period of time i found the defect when searching for express service code, though i couldn't find it at the time of...
+1 photos
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P
from Mumbai, Maharashtra
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service quality

Address:Thane, Maharashtra, 421305

I had issue with my dell laptop. I went to dell exclusive store at bhiwandi. I thought that it is a exclusive store as well as authorized service station. However, owner did not corrected me and proceeded with the servicing. I also found that they were also servicing lenovo laptop in the store. I am not aware that whether it is allowed to service laptops of other brands in the exclusive store. But i believe that this should not happen and...
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I
indianironstores
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dell all in one desktop

Address:Pali, Rajasthan, 306902

Dear sir,
I have purchased a dell aio 3459 6g-ci3 4 1tb 23.8 win10 - dlai0079
From shree computer park jodhpur (Raj.) invoice no. 16-17/08/050 dated 19.08.2016
I am facing problem regarding screen not working and only blank & line showing
Please register my complaint and solve as soon as possible
My desktop in warranty period
I am uploading my purchase invoice copy
And i also called...
+1 photos
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