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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 67

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A
Amitav Bhattacharjee
from Bengaluru, Karnataka
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Keypad not Working!!

Address:560095

Hi,

On my Laptop, all the keys on the left side of the key pad do not work most of the time. The behvious is uite uncceptble. I m hving uite difficult time in crrying out my work through out the dy. I need immedite help to fix this issue.

Keys: esc, ~, Tab, Caps Lock, left shift, left control, 1, q, a, z

Service Tag No: FP77H52
Express Service Code: [protected]
Inspiron 11, 3000...
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A
adiftp
from Mumbai, Maharashtra
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Display problem in dell tft e2215h 21.5 inch led

Address:Mumbai City, Maharashtra, 400076

Display problem in dell monitor

Date of purchase - 20 feb 2016

Lower right of the screen became dim as compared to rest of the screen, it happened while i was using the monitor. No external physical damage has happened. Even i restarted the monitor in order to get the problem fixed, it did not work.

As written on the box-
Order no. #[protected]
Mod # 8rnkk...
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M
madhav verma
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Vostro 3558

Address:New Delhi, Delhi, 110017
Website:www.dell.com

I have purchased this laptop last 6 months ago, and now it has a lot of problem in it, it get heated, mouse pad not work, charging problem also to slow .and operating system is i 3, its he worst company i have ever seen . also now they told me they will replace my parts and install old parts in my new laptop, when i told please replace my whole laptop they told no we can only just replace ur parts and put the old one .so what does warranty...
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S
Shibi Babu
from Chennai, Tamil Nadu
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Damaged product and don't get support from dell

Address:695581

Hi,
I bought a dell inspiron 15 model laptop from dubai. I want to use this laptop in India. This product shows some issues in its first usage. The actual problem is in the boot screen itself. It's service ta code is 30R5K72 and express service code is [protected].

I contacted the customer service in india. They told to transfer the ownership to India. I have done it as per their request. But i didn't get any acknowledgment...
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I
iamrhishi
from Pune, Maharashtra
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Dell inspiron 7000 7437

Address:411038
Website:www.dell.com

Display is not working properly. Technician has already checked the issue. Its been two months that i have been calling dell customer care which takes about 30 mins to connects the call and issue a complaint/request.

Still have not got the display panel which is requested due to unavailability of parts. If not resolved in 2 days the complaint will be lodged to the consumer grievances department of govt. Of india....
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Rahul kumar.
Mobile no
My email

Dell tablet service tag - b8g8222.

Dell service center, patna, icon computer
Dell sdar report (Customer acknowledgement) with dsp reference no -'enq/rq_fr_patna2/16-17/0000030

Dear sir/madam
Last year, i purchased dell tablet (Venue 7 3740 lte calling). Service tag of dell tablet is b8g8222.
From 17/05/2016 my tablet is...
+3 photos
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V
Vinaya Chandran R
from Ernakulam, Kerala
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Dell nb 3537 i3/4/500/1/15"/w8 - serial:dk8rrz1

Address:Ernakulam, Kerala, 682020

I have purchased a laptop - Dell NB 3537 i3/4/500/1/15"/W8 - Serial:DK8RRZ1 on 31.08.2014.
I strongly believe that I have been supplied with a faulty laptop.
Immediately after purchase, the laptop showed lots of problems. On contacting Dell service they informed that motherboard and harddisk are to be changed.Since it was under warranty period they have changed mother board and
harddisk. Immediately after that the display...
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K
Kousik ghosh
from Contai, West Bengal
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Dell venue 7 3740 tab

Address:711104

Sir,
I am parches venue 73740 (Tag no c2ws122) from snapdeal date 04/07/2015. After 10 day sound problem my tab. I call castomer care he disaid replace my tab. After sum day i resived new one tab. After 9 month new tab start a problem (Automatically off and stay logo). I call customer care he sade visit service center. I am visit dell service center kolkata. She sade new tab (Tag no 1f2f222) not sow in your sistam.
Pl halp...
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A
Anilmhow
from Ahmedabad, Gujarat
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Power cord not working for laptop in warranty

Address:Vadodara, Gujarat, 390021

Name. Anil agrawal

Postal address: villa #6, gangotri residency, near narayan garden, off gotri - lakshmipura road, vadodra
Gujarat - 390021

Contact no. [protected], [protected]

Mail id: anil. [protected]@sunpharma.com

Service tag (S/n): c76hv32
Express service code : [protected]

Model : dell inspiron15 (5000 series 5558)

Problem: charging is...
+1 photos
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R
radhakrishnab
from Delhi, Delhi
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Internal hard disk drive not found

Address:532212

Internal hard disk drive not found to resolve this issue, try to reseat the drive, no bootable devices--strike f1 to retry boot, f2 enter setup menu, f5 enter psa

name b radhakrishna
dr no es52/1
main street
pathanoupada village
tekkali mandalam
naupada r s post
srikakulam dist
andhra pradesh
pin 532212

cell [protected]

cell [protected]br...
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C
chintankapadia
from Vadodara, Gujarat
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Not replacing faulty product

Address:Vadodara, Gujarat, 390011

I have Dell Inspiron N5110 laptop.
I have an issue with laptop display which shows white screen only.
My system is out of warranty now but as per the Dell's policy I can get the replacement support for my system's part if it falls under 90 days replacement policy.

Which means if Some of my system's part is changed and if it gets faulty I can get a replacement for it in 90 days even if the warranty is over.br...
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S
Sanu Gupta
from Nichlaul, Uttar Pradesh
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Vostro 15 3558

Address:Hardoi, Uttar Pradesh, 241404

Mai suraj gupta hardoi maine dell ka vostro[protected] ko liya that mere laptop me usb port wifi aur kibord
Ki problem thi uske liye maine complaint ki thi mere yha engineeyar aaya usne laptop kholne me thoda sa damage kar diya maine jab laptop use sahi karne ko diya usne bhi dekha that ki laptop ki display me light a rhi thi aur engineers sham ko 7 bje se raat ke 1.45 money taq part's dalta rha magar mera laptop thik nhi huwa...
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A
ansh auto mobile
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My desktop automatic restart after 1 mint

Address:136044

This company desktop first time purchase but i am not satisfy this company .this desktop purchase in 8 day ago but not correct work my all work is pending
My desktop automatic restart after 1 mint this desktop create a big problem pls
repair my desktop urgent base

Date of purchase-09/05/2016

S.N- G1LR9B2
ansh auto mobile
Rajound(kaithal)
136044...
+1 photos
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సుందరయ్య గురిందగుంట
from Bengaluru, Karnataka
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Inefficient service/staff!

Address:560071

The same thing happened again and again:
We gave the laptop, inspiron 14 (3420) in the end of service warranty period with the problem "getting shutdown (Some times cannot turn on without any reason after normal usage" at the end of warranty period (I think after the period was finished) they returned me back my system and they told they changed the almost every part of laptop which includes mother board too. After i got the system...
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A
Anagha Shah
from Mumbai, Maharashtra
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Dell india worst service in a millennium

Address:Bangalore, Karnataka, 560093
Website:www.dell.co.in

I have a dell laptop the hard disk of which crashed. I called up dell india and specifically said that i only need the hd of the same make model seagate 500gb st9500423as. The personnel said that the hd is available in their us warehouse and hence it would cost 7000/- alongwith the engineer visit charges. I paid the same and after following up for a month they said the hd was never available and now they would give me a western digital which...
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R
rashee
from Malappuram, Kerala
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Laptop cd drive

Address:Malappuram, Kerala, 679577

Sir/Madam,


I Rasheed purchased Dell Inspiron 3554 Purchase Date: 25/12/2015 – From Dell Exclusive store thirur . Within a
week of purchase I notice that there is problem with the CD drive, it is not working properly. which I immediately inform to Dell
Exclusive store .


They advise me to contact Dell Customer support. Upon contacting Dell
customer support, bearing patience...
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A
abir22
from Kasganj, Uttar Pradesh
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Laptop repair

Issue with laptop - accidental ingress of water in the keyboard resulting in non functional keyboard.

Visited dell exclusive store Belapur sector-15. Navi mumbai.india

I was asked to come back after 8 days . On the day of my collection of my laptop I found several keys are not working.

I told the store manager mr. Anirudh
What to do next. ?
He exclaimed "what can we do sir. Aapka...
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A
Amey Ghatge
from Mumbai, Maharashtra
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Faulty Laptop & horrible service

Address:Bangalore, Karnataka, 421201
Website:Www.dell.co.in

Ear Sir/Madam,


I Amey Ghatge purchased Dell Inspiron 7000 – (7548) – Purchase Date: 25/12/2015 – From Dell Exclusive store (Dombivli) . Within a
week of purchase I notice that there is problem with the display –
screen flickers intermittently, which I immediately inform to Dell
Exclusive store – Dombivli.


They advise me to contact Dell Customer support. Upon contacting...
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B
Bhaskar83
from Nellore, Andhra Pradesh
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Black dark mark in the dell monitor

Address:Hyderabad, Andhra Pradesh, 500073
Website:www.consumercomplaints.in

Dear sir,

I purchased a dell led 18.5" (E1914h) monitor in hyderabad on 15/04/2015.

There is a black dark mark in the dell monitor display. I'm getting problem while working with this dark black mark in the display.

I am sending images and invoice copy along with this.

Please do the needful asap.

S/n : cn-0657pn-64180-4bj-31yb.

Thanks
G. Vijay...
+4 photos
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R
RonnyJadhav
from Nagpur, Maharashtra
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Warrant correction request pending from dells side (laptop not working)

Website:www.dell.com

I have registered warranty correction request with dell on 1 Feb. I can not use my laptop since last 4 months and can not get it serviced because Dells system does not show correct warranty details.


(Dell Service request No: )

Have talked with official Partner /dealer compuindia 100 times and with Dell 10 times. They are not providing any resolution to the problem

My laptop details are...
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