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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
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560071

Dell India reviews & complaints page 63

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S
somendrajha
from Bhavnagar, Gujarat
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Warranty period

Address:Rajkot, Gujarat, 360002

I have purchased dell venue 7 service tag no 7py3222 on 28/07/2015. On 27/07/2016 my sim card slot stopped working. I went to dell authorized service centre and to my surprise they said your warranty has expired in dec 2015 itself as warranty period starts from manufacturing date. It should have been updated by the dealer.
Whose responsibility is to update this. And who will pay for my losses. Even i talked to customer care and provide...
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A
ashwinikhair
from Mumbai, Maharashtra
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Delay in delivery of spare parts for laptop

Address:Raigad, Maharashtra, 410208
Website:www.finefinish.net

We have released the po (7542) on 16.06.2016 and payment is done on 22.06.2016 and inspite of follow ups for the spare parts for laptop, there is no response from you. payment details were mailed to you immediately after payment was made and now again we received the mail on 25.07.2016 asking about payment details and biiling & shipping details and today we received the mail informing us that spare parts are not available with us and will...
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S
subir1
from Kolkata, West Bengal
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I am totally cheated by dell or dealer

Address:Bangalore Urban, Karnataka, 700056
Website:www.dell/support

Dear madam/sir

express service code [protected]
service tag J0GT632


I bought a laptop in 29july 2015. but my warranty end on 31 march 2016. i complint for this issue to dealer and he update my warranty to august. but my battery warranty end in 7th months ago. i call dell support and then they are said my product is very old to seal by dealer. so i totally shocked.
i fell i am cheated.br...
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S
Suchandra Hans
from Kolkata, West Bengal
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Tablet venue 3741 not working

Address:Kolkata, West Bengal, 700033

My tablet dell venue 3741 service tag 4b21x22 has a problem of shutting down occasionally and i have to reboot it. I gave it to the service center in kolkata on 21.6.16. After their servicing, the problem stopped for some time but from yesterday it again started now and then and my important official job is being hampered.

I would request if you replace the tablet....
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D
debasdh
from Kolkata, West Bengal
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Not a complaint

Address:Kolkata, West Bengal, 700014
Website:n/a

I bought a dell tab on 03/10/2015.I was also offered to but an insurance from the dealer where I was told that at any circumstances, if a damage is caused on the product within a year of purchase, then the insurance will take care.I contacted the dealer and then the insurance co.(appsdaily). appsdaily is trying to help me now what they need is a quotation for the repair of the damage.The damage that happened on my tab is screen is ok but...
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A
Anuja Anu
from Patna, Bihar
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Dell sold a defective laptop

Address:800002

I bought a dell inspirion laptop from 'dell exclusive store, shop4. Durga vihar, s. P. Verma road, patna'on 7th of june 2016.
After a week there was a horizontal line on the display screen and it was permanent. Also i am unable to insert earphone as the jack is having some issue. I went to the store for this issue they asked me to contact dell service center and gave me a contact number '[protected]'.

I tried reaching...
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C
Coldfiree
from Pune, Maharashtra
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Conned in emi scheme with zero percent interest

Address:Mumbai City, Maharashtra, 400101
Website:DELL

Dear respected sir/madam/officer,

Please refer my emails attached with this email.

I was been conned by dell representative (Mr illiyas) from kandivali west store while making a payment of rs 76800.00

I was given all false information.

As per him there is a offer going on between dell and hdfc that if i buy a laptop from dell i can avail interest free emi for 6 months which came...
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V
Vignesh9591
from Hyderabad, Telangana
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Dell laptop crap service

Address:600004
Website:dell

Got dell laptop gifted from my friend a month ago. Completely poor the performance was. When i lift the laptop its getting switched off. Logged the complaint to customer care and complaint id is [protected]. Express service code:[protected]. Technician came and found that the problem is in mother board. He wants to open the system panel to check it. My question is why to open the brand new laptop in front of me and i asked for the replacement....
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P
Prabhjote Gill
from Ludhiana, Punjab
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Customer care staff

Address:Chandigarh, Punjab, 110036
Website:www.dell.co.in

To whom this may concern,

This is in reference to your dell service center in chandigarh, sector 17. I had given my laptop for repair on the 9th of april 2016 when my keyboard was giving me troubled and it was returned to me on the 18th of april. I made the request for my laptop to me functioning any which way for i would be travelling and unable to return to the service center.

I checked my laptop at the service...
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S
Sourav1982
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monitor under warranty but not replaced

Address:Kolkata, West Bengal

Respected All,

This is to inform you that I had purchased a Monitor of your Brand Dell from M/s Electro Media, Kolkata vide Invoice No. EM/1031/13-14 dt. 05/09/2013.
The said mention case with it a 3 Years warranty which typically means I am entitled to a replacement / repair free of cost within 3 years of the purchases by me.

Previously I got upgrade replacement 2 or 3 times for Monitor damaged issue....
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A
arjunsgopal
from Alwaye, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell lcd monitor in1930 not working

Address:Kottayam, Kerala, 686501
Website:www.dell.com

Purchased a dell monitor on 10/2014 with model no in1930f (s/n cn-0wwdyx[protected]j-a5db and date of mfg jul 2014) which is under warrenty, from lotus infotech, kottayam, last week onwards it is not working and tried with another power cable but there is no led indication for power on, i tried several times with u r toll free number ([protected]) and failed
Plz do the needful at the earliest,

Thanks
Sajeev polaparambil,...
+4 photos
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V
vedicdell
from Tirunelveli, Tamil Nadu
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Display lines

Address:Tirunelveli, Tamil Nadu, 627358
Website:www.vedicvidyashram.com

Sir
I message from vedic vidyashram cbse school
Madurai road, thachanallur, tirunelveli-627 358
P:[protected]/102 cell: [protected]

My dell computer details below :
Cn ov8mw[protected]f-0049
Service tag : dvq9q1
Service code : [protected]

This problems is nearby 7months one or two lines
But now the line is increases in my desktop
Kindly for your grand information...
+2 photos
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Y
yash4yash
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Weeks passing and i havent recieved my laptop ..its about 2 months

Address:110088

2 months have passed nd i havent reciveed my laptop... Such a pathetic people... Shame on you for spoiling ur company name... Idant want ur laptop just give my money back... Go to hell... No one is picking phone.. Iam not feeling right about this company... What i think is their employees are not doing their work just hanging around and doing pathetic job... Curse u all.....
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M
Mohanlal Meena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell laptop Ins 3558 not working

Address:Kolkata, West Bengal, 560071
Website:www.dell.com

I have purchased dell laptop Ins 3558 service Tag H1GGB82, Express Service Code [protected] on 24.05.2016 from M/s Eurotech Communications (Multi) G-3, Goverdhan Building 53054, Nehru Place, New Delhi, which is under warranty. From last week laptop is not working, showing start problem. Please resolve the issue....
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S
sk.fareeda Begum
from Hyderabad, Telangana
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No proper response

Address:500016

I made a complaint as my laptop got burnt on the top left corner. My complaint number is[protected]. One executive named Sanchi Saxena asked me to send the photos of the laptop. As I don't have any option of sending photos, I made a call to customer care and executive named Yashaswini received my call. When I am explaining my problem, she is not at all helping with my query and moreover asked me to contact any electrician. To buy a laptop,...
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P
pradeeps009
from Angamali, Kerala
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Dell laptop

Address:Ernakulam, Kerala, 682027
Website:www.consumercomplaints.in

I have purchased two dell laptops from m/s. sysmantech, m. g road, ernakulam-682016, ph[protected] the complaint is as follows.

01. the first laptop (sl. no. 2qdh732, dell 3442) purchased on 26.1.2016 (invoice no. smtr/39462015/2016) and complaint noticed in the keyboard and informed the shop. they directed to the dell service center at ernakulam. according to service people, the warranty expired in june 2016. actually the...
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S
SANJAYA SWAIN
from Bengaluru, Karnataka
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Harddisk problem in workstation bearing sl. no. 4155QV1

Address:768109

Workstation not working. system is not opening. Harddisk problem in workstation bearing sl. no. 4155QV1 of Brahmanipali Project UP School under Reamal Block of Deogarh district....
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D
Divyesh.Jain
from Mumbai, Maharashtra
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Fooling customers in the name of offers

Hi..
I would like to bring in to the viewers of this complaint that beware of buying a laptop or a PC or any other products from the official website of Dell India.
I recently bought a Dell Inspiron 3558 Laptop on 23rd June 2016 for which the order number is :[protected]. While buying the laptop I had cross checked the price with other E-Commerce websites wherein I found the price a little expensive on the Dell website where...
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Address:Kozhikode, Kerala, 673012
Website:Dell

Service tag: b3hj8b2.

In 10 days, it stopped working... Goes into auto shutdown freqently... Was given to dell service... Still..In 2 days... It stopped working... Today again a service fellow from dell attended the service... Now he says the motherboard is gone... Touch pad is gone... Battery compartment is gone... I spent 97500/- for this defective piece... Still the dell service guys don't even care.. They say they will...
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P
pravinabhishek
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell desktop monitor not working

Address:Ghaziabad, Uttar Pradesh, 201010

Sir, my Dell monitor does not have a power Sflai nor is visible on the screen. A monitor is not working properly.
Email : [protected]@gmail.com
Phone : [protected]
Serial Number: CN-0657TN[protected]CV
Address: R- 169, Khoda Colony, Noida, Sector- 62A, Ghaziabad, Uttar Pradesh...
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