Dell India Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

My plam rest is broken. I gave it to service a week ago. It is not been done and i have been constantly been calling the dell customer care, but no one is picking there. Even i tried calling Dell service centre but there also no one is responding. If this continues, then i need to register a complaint against in court.

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Address: Hyderabad, Andhra Pradesh

I brought a new dell vostro 3546 i5(5th Gen) laptop on 07 aug 2015. which is having 4GB RAM and 4GB(2GB+2GB NVIDIA) Graph card. although i didn't spend much time with it but the system getting slow. and to activate ms office it is asking product key. I want to know how to over come those problems.. where should I get the ms office product key. pleasereaply as early as possible.

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Address: Jhunjhunu, Rajasthan

I buy a laptop in aug 18 2014 company gives 1 year waaranty and accedential warranty i am facing problem in screen but when i call dell company says your warranty is end in july but how it possible when i was buy in aug 18 2014 and i have bill when i try many times then company says that send bill when i send bill he says that your bill is not seen proper

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Address: Gwalior, Madhya Pradesh

Dear sir i have purchased dell 3741 venue 7 android tablet with voice calling

Item no #[protected]
Imei / serial no #[protected]

Product order no [protected]
Invoice #20663 /[protected]

Which was supplied defected, please change this product

My email address [protected]@gmail.com mb. [protected]

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Aug 10, 2015

Updated by Dr Prashant Kumar Gupta Buyer
Dr Prashant kumar Gupta
G-16 Krishinagar colony
Opp Bus Stand Near Railway Station
Gwalior-474002 (M.P.)

Invoice No. #20663/[protected]
Date 7.07.15

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Address: Erode, Tamil Nadu

I am bearing dell laptop with code bct 6812..I think one year is not completed...I am encountering some problem in my laptop..The booting time of my laptop is very slow nearly it takes 2 mins..And the blank screen holds for few seconds...And i am unable to put my laptop in sleep mode..In case If i put the lap in sleep mode means it goes to some state that i am unable to switch on it again..It is not working like as in the beginning..Kindly provide me the solution... My mail is [protected]@gmail.com

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Address: New Delhi, Delhi

I had purchased a laptop on 23 may 2015 with 1 year warranty when i check it online it show till januray 2016 only 7 month. For more detail please see attached image I had called rishi computers many times but no response. Rishi Computer 306, Siddhart Building 96 Nehru Place I hope here i can resolve my complaint. Thanking you Aksahy

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C

Cipher2092

from Delhi, Delhi

Aug 27, 2015

I had the same issue. If you have the laptop box case look for order no. on it. Go to the dealer and tell him to give invoice mentioning that order no.and your laptop service tag. Then forward it to "[protected]@dell.com". They need the order no. for warranty correction. I did the same and correction was made within a week.

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A

akidgrt

from Noida, Uttar Pradesh

Aug 27, 2015

Thanks Cipher2092.

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R

rahul virus

from Mumbai, Maharashtra

Jan 30, 2016

update activation
I had purchased a laptop on 06 may 2015 but not update a bill. For more detail please see attached image
thank u

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G

G.panndey

from Bengaluru, Karnataka

Feb 26, 2016

I had purchase 36 tab on 03 july 2015. through EV . i am sending a scan copy of bill please extend my tabs warranty.earlier for further convenience.

thanks & Regards,

Gautam pandey

Admin officer

Anvi publishing pvt ltd.

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B

brijbihari kumar chaurasia

from Noida, Uttar Pradesh

Jul 19, 2016

i had purchased a dell laptop om 5th jun 2015 and then by dell back to college offer i extend warranty online for 2 years but its not update in dell official site or system...my express service code [protected] and service tag no 49K7512 and also my order number for extend or additional warranty is[protected] so plese check it and extend upadate my laptip warranty pic below show my invoice copy

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L

Lakshitha U

from Chennai, Tamil Nadu

Aug 17, 2016

I had purchased laptop on 29/8/2015 has warranty of one year. But now Dell service center told that warranty got finished on January. I want to correct base warranty. I purchase by Harsha dealers from K S Road Mangaluru. Laptop service code-[protected] and service tag- B5MMD32

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J

jiyapran

from Kokrajhar, Assam

Sep 1, 2016

I purchsed a dell inspiron laptop bearing service tag (S/N)BCJ7832 and Express service code [protected] from Dynamic system, Silchar, Assam (245654) on 3rd September 2015 . As it has been showing technical problems I took it to Dell Service Centre, Guwahati on August 19 and after it has been verified they said that the the warranty of my laptop was not updated and it need to be updated by the retailer itself . As I left Silchar city it costed Rs 2000 for travelling and lodging purpose to visit the retailer from my side. But while approached, they replied that never did they do it during selling of thousand of their products. The expiry date of warranty as per the money reciept is on 2nd of September, 2016 itself . I therefore request you kindly to make a solution of my problem and not to disappoint me and millions of Dell users.

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K

Kashish Kumar Kashyap

from Delhi, Delhi

Jan 30, 2017

I pay 1000 rs for warranty extend
and my warranty is not shown
plz help
my reference number is DIGRWP97381
date (02/01/2016)

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A

Anup Harik

from Tumkur, Karnataka

Feb 11, 2017

I had purchased laptop on 19/7/2016 has warranty of one year. But now Dell service center told that warranty got finished on December 19/12/2016. I want to correct base warranty. I purchased from baharain outside india. But later I transfered for Indian ownership.but Nw service centre is telling ma warranty got over...please extend my warranty so that I can repair my laptop. Ma service tag is 367F582
Express code-[protected] my Gmail is [protected]@Gmail.com

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Address: Bhopal, Madhya Pradesh

Dell 3148 new 26 /6/2015 see screen was fixed slightly on wrong place (touch panel) complaint on 29 service centre guy come to change screen hi de attached screen with screw driver and make scratch on back panel and screen rotation not working (g sencer problem) again complaint second service guy come and broke mother board connector of touch and display then my touch panel right click was not working complaint from last 1 week service centre told mo they call me in 24 hours still no response(the tell me only hp is replacing laptop not dell) now i got error charger is not 45 watt request to change my laptop complete its request to others not to buy this model its having many issue Tariq khan [protected] [protected]@yahoo.com Pradesh today Networkadmin

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T

techtariq

from Bhopal, Madhya Pradesh

Aug 7, 2015

proof of complint start from and first boot

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T

techtariq

from Bhopal, Madhya Pradesh

Nov 2, 2015

its horrible experience with Del. worst decisions from my side to purchased dell 3148
date of purchased date 26 /6/2015
1st complaint date 1/7/2015
Posted on www.consumercomplaint.com 7, 2015
continue communication with dell team
dell received my faulty system September 09, 2015 1:26 PM
today date is 2/11/15
and still am without my laptop

suggesting to all don't buy dell
i[censored] purchased dell and u face any problem don't try to get service from dell just scraped

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Address: Mumbai City, Maharashtra

Purchased dell vostro laptop with service tag no.B08v712 from m/s.P.C.Guide, lamington road, dell's authorized dealer on 24/6/2015.Product sold with dell's three years warranty with mention on sell bill.But dell's web site shows warranty up to two years only.On contacting dell, there approach and response to subject issue is very painful.Feeling like cheated by multinational company.

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Address: New Delhi, Delhi

I bought dell laptop on april 2015 and from starting the numbers of my keyboard is not working. actually when I use the numbers key for first time these were not working. It create so much difficulty for preparing my projects, files etc so please I am requesting you to repair this issue as soon as possible.

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Address: Jaipur, Rajasthan

I purchase my laptop in 2014. it is in warranty period till 2017. I have problems in my laptop many time.same proble occur again and again. they tell us same solution every time. now that problems are occuring again but they refusing it. they are not solving my problem. phone no: [protected] email: [protected]@gmail.com

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Address: Jammu, Jammu and Kashmir

I registered my device online and also registered for the student offer. I filled all the details required but still i have not received any notification. My claim for the student offer is still under process. . I have registered for students offer 2 weeks ago but nothing happend. . I also send a complain to the customer care through email but didnot received a reply yet. .

Plz see to it and solve my problem.

My reference no:[protected]

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Address: Bangalore, Karnataka

Sir i have ordered for a laptop from a dealer in olx.com he told me it would be delivered by 1st august 2015 . And it still havent been delivered ther are always asking for extra money saying port charges, flight charges, landing charges and so on and i have paid the amount already but it still hasnt come . I have all the payment details n proof n also his contact no. With his sbi account details. They are still in contact but are asking formore money please solve this problem and ask them to return the money back or deliver the product without any more further payment. please do reply sir. thankyou.

Complaint marked as Resolved

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Verified Support

Aug 04, 2015

OLX India Customer Care's response Hi Sir/Miss, We apologize for the inconvenience caused. We are eager to resolve this matter for you at the earliest. Please respond to us with the relevant details at [protected]@olx.in. We look forward to your reply. Regards, OLX India

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Address: Nainital, Uttarakhand

I purchased a dell laptop while the dell back to college offer was on on the 16th of July . They sent a message stating the offer was from 4th of July till 30th of June( they have added an extra day to the calendar ) while their site still shows it is from 4th of July till 30th of July. since then I've been calling the customer service dept. regarding this particular offer. The executives are always busy and the programmed voice states it has noted down my no. and will call back. I've not received a single call from them plus I tried to contact the general customer care executives they said they are not the right people to talk about in this matter and eventually they transferred my call to the same programmed voice and you know the rest of the drill. This is completely intolerable . The company cannot exploit and manipulate people. (My registration reference no. is[protected].

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Address: Chennai, Tamil Nadu

Hello Team, I am dhanacheyan from chennai. I have buyed new dell vostro 3546 laptop in chennai on 13 th june.While buying, the shopkeeper told there is a 3 in one printer offer on dell vostro upto 15 june. for that shopkeeper sent one mail with SA code to register and where to register.the details below. VOSTRO NOTEBOOK SUMMER DHAMAKA OFFER Offer Period- 8 th May- 15th June, 2015 Buy any Dell Vostro Notebook & get a Canon PIXMA MG 2570 All In One Printer for Rs. 499 only* url: www.dellvostro-offer.co.in I registered for that printer offer with my email-id: [protected]@gmail.com. they sent Ticket Number is 3c21848 after that there is no communication from dell. I have attached my invoice of dell laptop and shopkeeper sent offer doccument. please assist me to get printer.

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Address: Chennai, Tamil Nadu

Hello Team,

I am dhanacheyan from chennai.

I have buyed new dell vostro 3546 laptop in chennai on 13 th june.While buying, the shopkeeper told there is a 3 in one printer offer on dell vostro upto 15 june. for that shopkeeper sent one mail with SA code to register and where to register.the details below.

VOSTRO NOTEBOOK SUMMER DHAMAKA OFFER
Offer Period- 8
th May- 15th June, 2015
Buy any Dell Vostro Notebook & get a Canon PIXMA MG 2570 All In
One Printer for Rs. 499 only*

url: www.dellvostro-offer.co.in

I registered for that printer offer with my email-id: [protected]@gmail.com.

they sent Ticket Number is 3c21848

after that there is no communication from dell.

I have attached my invoice of dell laptop doccument.

please assist me to get printer.

Thank you
Dhanancheyan

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Address: Ghaziabad, Uttar Pradesh

I have bought dell inspiron 3421 express service code - [protected] service tag no JV 193Z1 on 28 dec 14. I have lodged complaint vide complaint no - [protected] and again vide complaint no[protected]. 1)my complaint is still unresolved . 10 days back dell people have told me that they will be sending me damaged battery and damaged charger . Till day they have not send me charger and the damaged battery. They are not responding my mail too. secondly they have not undated my purchase date in there system, after talking to them for 48 mints and exchange of two mail i could warranty undated in their system. A serious introspection is required by customer support team to how to register complaint and how to address settlement of complaint vikram saxena [protected] [protected] [protected]@gmail.com

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Address: Hyderabad, Andhra Pradesh

When i am turning on my system it is getting am empty explorer. Exe dialogue box on startup please give me a proper suggestion and one of my friend suggested to delete load file in regedit if i did it, any problem for my registration. Please respond for my complaint.

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Address: Thane, Maharashtra

Purchased dell laptop in[protected] from kroma thane. Since then some otr the other problem is persisting. Towice they have chaned the motherboard ( once without even informing us), cchanged the battery and twice the hard drive. They also send the used hard drive in new pack as replacement. Requesting them to replace the faulty laptop they refuse. The service tag no 7KN0T02. The validation code is 70596. Please help.

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T

techtariq

from Bhopal, Madhya Pradesh

Aug 7, 2015

same bro dell is not giving good service, same thing is going with me

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I bought dell laptop 3542 15 inch, from the day one i had touch pad issue, touch pad is not working and always hang. I complaint so many time to dell site, they called me and told me to install this driver and many more. Till yet my problem is not solved. . . I am totally irritated with the service

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Address: New Delhi, Delhi

Hi Team I just purchase the laptop on 19th of July 2015 From Tilak Nagar Advanced Info Distributors Pvt Ltd Address is D-118 Fateh Nagar Jail Road . and I have been informed by the sales guy name is Anupam sharma number is [protected] that the student offer ( back to College Offer ) is available and you can avail this offer after purchasing the laptop with in 7 days when I called to the Dell customer care they said that the offer is closed on 7th July Please tell me What should I do Now How can I avail that Student Offer what should I do that sales man miss guided me in that what should i do I want to avail that benefit. i'm a student so i can't pay one year extended warranty 6000. Thanks & Regards Varun Mehta

Dell India Complaints & Reviews

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Dell India reviews & complaints page 80

Dell Service

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Slow process and didn't find ms office product key

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Warranty issues

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Defect product supplied

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Dell laptop is not booting properly

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Warranty Issue

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Very low quality 1 by 1 every things got replace without oprating

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Less warranty period

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Regarding laptop

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Service is not providing

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Student offer

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Product not delivered

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Bluffing people by not fulfilling the offer and not even replying to customer calls (not even once!)

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"unethical behaviour "

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"unethical behaviour "

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Laptop Battery and chrger

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Getting empty explorer. Exe dialogue box on startup

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Faulty laptop by dell.

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Worst laptop, key borad and touch pad is not working. I am fed up with this laptop.

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regarding the Sales Guy who miss guided me ( Regarding the back to college offer)

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