Dell India Complaints & Reviews

We have purchased the DELL TAB 3740 7 " in the month of november last year, though its very late for me to file a complaint now but im still doing so as it should come in notice to people that this product is bad. From the very 1st day of purchase of this above said product it has been having a serious problem of lag. The product just does not seem to respond at any given point for any of its inbuilt functions as well forget external apps. We send it back to the showroom where we purchased it from with the original bill, box, and all its accessories, but they said the product itself is the way it is and cannot be replaced. We would like to know is there any way we can exchange the product or refund the product. Thanking you a loyal customer .

Hi, I have purchased a dell laptop from Chaina Electronics, 6th Sep. 2015. Dell Model no. Dell Laptop INS 3542(I-3 4005/4/500/DOS Black) 6skf532 I'm facing the Battery weak issue from 10 days, plz register my complaint on urgent basis.

I have purchased a Dell Tab Venue 8 32GB (WIFI+3G) on 29/1/15 from National Radio Products vide their Invoice No.10504. The said Tab started trouble from the month of July, 2015 and my brother have submitted the Tab with Dell service center at Trust House on 3/8/15. They told me that the problem will be resolved within 3/4 working days, but till date nothing has been happened. Whenever I am asking them they are saying that still it is in process. They neither returning the Tab not giving me a fresh one. We have also submitted the copy of Invoice with them twice, but nothing has been happened. So, we request you to kindly solve my problem and help me in getting a fresh one.

I have bought Dell Inspiron 11 3000 Series. I bought this Laptop in March. And till date I have had problems with - daughter board crashed - Mother board crashed - DC crashed - now WIFI and Bluetooth connection is having a problem. I have wasted so much of time behind this Laptop. Its a new piece and Dell is only giving us services under warranty. Every month I have a new problem. What happens after warranty period expires??? The customer service guy himself confessed that it is one of the pieces who have problem and we have been unlucky to have this laptop. So please can you look into this and try to change this piece. I have taken a loan to buy this laptp and I cant afford to keep buying new laptops. Its a genuine request.

I bought my tablet in january 2015. After a month I started facing issues like hang, applications not responding etc. I called customer care and they advised me to reset it. After that it worked for 2 months but still I had hanging issues with tablet. Afetr 2 months I was not even able to start it. I went to service centre and they changed the motherboard. For next two months it worked fine and stopped working ... same issue not able to start the talet ...saying android issue... Again went to service centre and they gave it hard reset and after that it worked fine for next 15 days. now am again not able to even start the tablet... It seems like after 1 year of warranty.. I'll need to throw away this tablet and my 15, 000 rupees went in vain. or spent thousands after every 2 months to get it repaired.

I have purchased a brand new dell laptop inspiron 15 having order no NDD2426055 online from ask me bazar on 23.9.2015. There is some problem with the internet wire connecting port. when i remove the wire i have to put extra efforts to pull it.There is some problem with that, I kindly request you to replace it. Kindly contact me at you earliest

I bought a dell venue 8 model 3840 series 3000 service tag 1FJ0222 frm amazon on april 19, 2015 but the same has started malfunctionin frm last month which is less than six mnths I request u to look in to the matter as i can't work for even 2 min without it malfunctionin costin me loss of money and mental peace email- ravikantjha13.9.[protected]@gmail.com

Sir I, have purchased the laptop Brand Dell Inspiron DLN10224-I-7/2tb/16gb/4gb gra /win hys3p32 on 17/06/2015 vide invoice noi. 460 in a price of Rs, 72600/ from Diginet System, Mangal Bazar, Banshilal Chowk, Hazaribag - 825301, jharkhand, India Show Room Ph.[protected] email: [protected]@gmail.com. The laptop completely stopped working since mid of Sep. 2015. After several request and email to tech suppot team name Ankit Bharadia, giving complain request no.[protected] toll free no.[protected] email dell.co.in /support, is not responding till date. I, therefore request, and seek your kind support so that I may either get my laptop repaired as new one or replace it from other one or refund the the amount paid by me. my mob. no. is [protected], and email id. [protected]@ymail.com

Hi,
I have purchased a Dell Laptop from SUPREME - THE IT MALL of 35, Chittaranjan Avenue, Kolkata - 700012 on 19/09/2015. The description of laptop is LAPTOP DELL AMD E1-6010/2GB/500/W8.1/15.6" INSPIRON.
The sells man told me during purchasing the device that it is latest version and very good in operation.
But once I start operating this laptop, it is very slow, unresponsive most of the time and get hang.
I went to SUPREME MAL Service centre for help as they promised. But they adviced me to contact with you.

My request to you to replace this Laptop as soon as possible. I can't work with this laptop.

I perchage a dell i5 laptop on 16th august 2015 . seller cheated me, he give me a used laptop and service tag of laptop is not genuine and my laptop is not work proper and battry is also duplicate.. i want justice..


Dhananjay Sonkar
mo no.
[protected]
email id.
[protected]@gmail.com

I have a Dell Vostro V3446, And it is worthless, Did I give you Rs. 30000 for this cheap piece of plastic? I'll tell you what happened, I was using my laptop, and the screen was not adjusted to my proper view, so i put my index finger on the top right corner and placed my right hand thumb on the screen to push it backward, and the screen cracked!! Seriously? Such poor quality? That i touched the screen and it broke? Did i pay you money to buy this worthless piece of plastic? Do you even care about your customers, after taking money from them? I want a full return of this laptop or a repair, cause i am not gonna pay a single penny to get it fixed, it wasn't my fault, it was yours, accept it!! And, I am gonna spread this all over the social media, facebook timeline, on twitter, on instagram, till the time i don't get justice!

I had purchased one laptop (Dell Ins15 15 4210U 4GB 1TB 2GB W8 CC Blue ) through Vidur & Co Pvt Ltd Laxmi Nagar New Delhi on 24.10.2014 vide invoice no- VCPL/LN/1203/14-15. Supplier reference no- 1203. But sorry to point out that laptop charging is not working, blue tooth not working and more problems. Since one year also not lapsed, please rectify the problem immediately. present New Address: Joginder singh #1256, Universal apartment, Sector- 48-B, Chandigarh Mobile: [protected]

I purchased a dell inspiron laptop model 4209 C on 24 jul 15.The touch screen had some issues since day 1of purchase.But due to my busy schedule I complained about it to dell on 26 Aug15.They mailed me that I will get support in 1 day which I got in the form of e mail after one week.And then they initially told me that its a software issue and they took remote access and reinstalled some softwares.but to no solution.Then after repeated requests they sent an engineer on 24 th September and he reinstalled the windows and all the drivers and changed the touch screen but it did not work.The company is asking me to reinstall all the softwares again on my own and is not ready for onsite support as they say its not a software issue.But the softwares which I am using come preinstalled by dell and they say that they provide onsite warranty for hardware and they are not providing support for a non working touch screen which is a hardware.

I had submitted my dell tablet service tag BXTKHZ1 in dell service center in Nehru place New Delhi on 14/09/2015. As per him I ll get my tablet in one week but its now 3 week but havent received any call for same and no one is picking up the call what they had mentioned. This is one of yhe third class service what we are facing from Dell, I need immediate solution from Dell side.

It is chiranjib user of a dell 500 series.i have been facing problems with my newly purchased laptop since one month.I have been to service centre twice and launched many complaints in customer care office but there has no action been taken being a student I cant go always to servicing centre missing my lectures. I[censored] DO NOT TAKE ANY ACTIONS I HAVE TO FILE A CASE IN CONSUMER COURT WITH NO OPTIONS LEFT

It's been a week that I registered the complaint with the company that my laptop is not functioning properly. They promised the visit on 30th sept., but it's 2nd oct and no one visited to repair the same. And the dealing hand at customer care don't even bother to reply to the mail. Pathetic customer service

Sir, i had purchased an tablet of dell and after a week it starts getting hanged than i contact cut. care they told to and cordinate in formating i formated it as per the guidance than again after 3 days it again started getting hanged i again contacted care after 1 week of formatting they told me to bing it to nagpur i am living in betul madhya pradesh and i manage to go to their care there he format it and make udate there a feeling of aggression rose in my mind that this can be told on phone by customer care there i ignored my feelings but after 2-3 weeks it again started getting hanged and now when i m calling they are talking little rude and again telling to go to care sir i m from middle class family and cant afford to go many times to nagpur now i want that the company must replace this product or make a guaranteed solution and i had puchase an dell harddisk before tablet and due to any error it get hanged and corrupted and after contacting to customer care there mans came to my home take my harddisk and after a week they send a new one through courrier by impressing by thier service (harddisk replacement) i decid to buy a DELL tablet and now they are telling that they have defferent services fo defferent product please help me/guide me/suggest/ what to do

Invoice no:[protected] invoice date : 22/08/2014 time of billing: 12:32:10 item code: delins3542500w8 item: dell note book ins 3542 13/4/500/2gb/win8 supply to: c reghunathan pillai dwaraka chandanathope po kollam [protected], 2710704

Dear Sir/Madam, Few months before i purchased Dell Monitor E1914Hf from Mumbai, for my home use. But within 3 months it shows lines on screen. I was connect it on another pc of my friend, there also lines shows on Screen. My friend's Desktop does not show any lines but mine. Conclude that My Desktop is faulty. I was tried to complaint on dell but they ask service tag or express service code. I dont have it. I have Date of Mfg which is Jan 2015 and Serial Number CN-0X0T4K[protected]U-FY2B Dell Model E1914Hf. What To do??? How to solve this Problem?? I want replacement for monitor Mr. Jayant Limkar [protected]/ [protected]/ [protected] You can contact on mail also. [protected]@rocketmail.com

I had got my laptop from Kuwait and now its not working, when taken to service center they told me to transfer the ownership as its not an Indian product so we had filled the transfer ownership details and till date the ownership hasn't taken place. Its been month and no reply I have called the service center and also mailed to few people from dell for the same but no reply from there end. Its really getting frustrating now. Please look into this im a student and all my notes were saved in my laptop and my exams are coming near i really need my laptop working. Hope this might help. Waiting for a reply.