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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 77

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V
Vilayil Ann
from Chennai, Tamil Nadu
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Transfer of Ownership done not

Website:www.dell.com

I had got my laptop from Kuwait and now its not working, when taken to service center they told me to transfer the ownership as its not an Indian product so we had filled the transfer ownership details and till date the ownership hasn't taken place. Its been month and no reply I have called the service center and also mailed to few people from dell for the same but no reply from there end. Its really getting frustrating now. Please look...
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F
firoze arsiwala
from Mumbai, Maharashtra
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Discontinuing of parts

Address:Mumbai City, Maharashtra
Website:www.dell.co.in

I had bought a Dell Alienware 17 laptop on august 28, 2013. My battery has stopped working and i called dell to purchase a new one. But they said that they have stopped manufacturing this battery and they simply cant do anything about it. They expected to me throw a Rs.1, 30, 000 laptop just because of there incompetence. Further, the person on customer care person tells me that "its not our responsibility since it is out of warranty", So...
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J
janardhan99
from Hyderabad, Telangana
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Not responding for the compliant

Address:Hyderabad, Andhra Pradesh
Website:dell services

I have purchased an inspiron dell pc on 06/09/2015.My invoice no.is 361and service tag no is JRLQH52 .I have paid the 1999 as conviencecharges(my reference no:[protected]for extra warrenty but i did not get any any agrement for my gmail about my billing...
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S
skb_1
from Delhi, Delhi
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Absolute customer - hostile attitude of dell support

Address:Bangalore, Karnataka

Call reference: Service Request Number[protected] // Dell Technical Support

I called DEEL Support a few moments ago, requesting for my Product Key.The person that took the call, one Akash Solomon, was of no help. He simply kept parrotting that Product Key is embedded in the laptop; that DELL does not have it; that I should approach Microsoft.

Then I asked him, since I bought the laptop through DELL who sold...
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M
Madhusudan Kushwaha
from Noida, Uttar Pradesh
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Wrong warrenty provided

Address:New Delhi, Delhi
Website:dell

Dear Team, this complain is regarding the warrenty expired before the one year.i have purchase a dell i3 from the city tec solution G4 Aggarwal Bhawan 35-36 Nehru Place New Delhi. on dtd 28/09/2014, but as of now my laptop keypad and cursor not working, when i have the warrenty card on dell site its showing warrenty expired on june 2015.please look the matter on urgent basis, & provide the resolution. and also confirm for the service of...
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T
tasveer1
from Patan, Gujarat
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Dell driver

Brand: dell model : inspiron 5520 in my laptop after upgrading windows10 it has not supported display driver, inbuilt amd graphic card, network driver and wifi off. No driver available on site for os win 10 of this model. I also contact company but don't get any response about driver....
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J
jasarika
from Mumbai, Maharashtra
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No Internet Access in Laptop

I have purchased A Dell Laptop in March 2014. Inspiron 15 Service Tag No: 572P332 Since last three months there is no internet access available in it. Even the lan cable is not blinking (showing light). So the system administrator at my place is not able to correct it. Kindly help and respond as soon as possible....
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K
K C karak
from Bengaluru, Karnataka
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Excessive delay in the delivery of the battery for laptop

Address:South Andaman, Andaman and Nicobar Islands
Website:It was not given in the receipt

We had ordered the battery on the 19th of this month after we could not get in some other store. We could get it from that store the next day but we thought would get it from Dell showroom.the shopkeeper ensured us to give it on 21st September but on that day it didn't come so we excused them. The next day, they said they had sent it but it was damaged thus didn't give it that day. Even in the next day they said it would reach our...
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Address:Pune, Maharashtra

Laptop model: Dell Vastro 2520 Service Tag: 5S45HZ1 I have been using Dell Vastro laptop since last one and half year. Recently I faced some technical problem while charging the laptop. I contacted Dell Support[protected] and the resolution given to me by Dell Support was replacement of MotherBoard for my laptop. I was given in mail price quotation for change as Rs 20000/- I inquired about motherboard replacement coast at local...
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B
bije
from Maurawan, Uttar Pradesh
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Non delivery of my repaired dell monitor

Address:Bangalore, Karnataka
Website:www.dell.com

Respected sir/madam i have purchased a dell monitor on[protected]. and i was told that 3 years on sight warranty is given on this product. last month i was facing problem with my monitor so i called dell customer care. i was told that dell will arrange a pick up of my monitor from my house. on 5-9-2015 dell sent a pick up boy from DHL to pick my monitor. and i was given a receipt for submission of my dell monitor. 15 days have gone but...
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H
Hemant Kumar Chhotaria
from Kolkata, West Bengal
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Venue 8 Tablet

Address:Kolkata, West Bengal

I have Purchase a Venue 8 Tablet from National Radio Products vide their Invoice No.10504 Dt.: 29/8/15. But unfortunately it got some problems. So, I visited to the shop for complain and rectification of the Tab. But he send me to the Dell service center in Trust House, Kolkata. There I have explained the problem in the Tab and then deposited The Tab with Dell authorised service center on 3/8/15. But till date they neither returning back...
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E
ejazjmi
from Delhi, Delhi
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Dell Inspiron 20

Address:Mumbai City, Maharashtra
Website:www.dell.com/support

I am facing problem in using my computer for more than one month. I tried to contact dell on telephone. But they said I have to be near the computer for getting the service. SO I asked my daughter to call up after switching on the computer since I was in office. She was connected to a mechanic who did not respond. Thereafter I tried several times with only failures. I then lodged a complaint through mail on 12/09/2015. My guarantee...
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S
sardipraneet
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Inspiron 15 3542 Warranty issue

Address:Pune, Maharashtra
Website:www.dell.com

Hi, I have an issue with my dell laptop warranty extension i bought it in Oct 15th 2014 still it is not extended and i mailed several times to several teams still they did not responded to me properly everytime they are saying we are not concerned department we have forwarded your case to regarding team we will keep you updated like this. i got Peter England Voucher also and redeemed it also but now few days before they are saying...
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G
gup.pankaj
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Laptop Repair

Address:Bangalore, Karnataka

Dell...cheaters #DELLCHEATERS...they just runa way from fixing the problem I had baught a warrnaty on Dell on my laptop and my speaker was giving cracking sound. WHen I called Dell they told me that since you are using VLC player they will not replace the speaker...which was a bummer as before selling warranty they made all nice promises and after buying drama started. Typical of them...not customer has baught ...go to hell. Neverthe...
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R
Rishlovesyou
from Mumbai, Maharashtra
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Regarding credit card rejection

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Applicant pls view status of your HDFCBank Credit card appln [protected]O2 on our Website under Track Your CrCard link after 3 days & pls reply. My credit card got rejected. I want a valid reason behind. Thanks Rishika Khanna [protected]@gmail.com...
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B
bumbaSUVANKAR
from Durgapur, West Bengal
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Not able to detect the problem by Kolkata Dell servicing centre

Address:Darjeeling, West Bengal

Sir, I purchased one Laptop (S Code-[protected], Dell Inspiron N -5010) from Ludhiana, Punjab in the year 2010 and presently it is out of warranty. In the month of Jun 2015 I faced 'SUDDEN DISPLAY GOES OFF' problem in my Laptop and for smooth running purpose i have deposited my laptop in Kolkata Dell servicing centre bearing service request no. HCDMXP1, & customer care No.[protected]. Kolkata servicing centre charged Rs 15000/- for changing...
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P
parthk92
from Mumbai, Maharashtra
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Unable to fix laptop or even identify the problem

Address:Mumbai City, Maharashtra

I own a Alienware m15x service tag 408dsm1 as my laptop was out of warranty I was asked to pay for the part. It has been over 2 months now and they are unable to troubleshoot the problem. The case was with the escalated team but for the past few days even they haven't called nor updated on the status. When I try to call dell customer care they end up saying they can't connect to the escalated team....
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E
Eshan Bhatt
from Delhi, Delhi
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Bad product sent and Customer care refusing to return

Address:New Delhi, Delhi

They have sent a totally different product it does not match what I was billed for and now they are refusing to create a refund. The customer care is rude and says "jo karna hai kar lo". Please help. Service tag number: 32V8H52 Order No.[protected] Order Date - September 10, 2015 2:34:18 PM IST...
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J
juhi555
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tab turns itself off automatically

Address:Varanasi, Uttar Pradesh

Ive bought dell venue 7 3741 from snapdeal and having this problem since day one, the tab turns itself off automatically. I wanna know what is wrong with this device. I wanna replace it because i think u guyz have bought me a faulty device....
+1 photos
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A
Anish950
from Bengaluru, Karnataka
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Fraudulent conveying of information

Address:Bangalore, Karnataka

I had given my laptop for repair in Dell Service Center in Jayanagar, Bangalore on June 2015 .They notified me later that the problem was with motherboard but I would have to wait for 45 days until the laptop would be repaired since the motherboard needed to be ordered from Delhi. I never understood why it would take 45 days just to get it from Delhi and repair it but anyways I agreed to it. Today 14 September 2015 it's been over 3 months...
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