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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 84

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G
goyal26
from Mumbai, Maharashtra
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dells after sale service

I have a complaint against dell, Acer, and other co . They sold product at all over India but when we talk about their after sale service its almost nil. 7 months ago I purchase a tablet of dell from dells authorised dealer and after 1 month it start some problem and they said I have to go to Chandigarh for service .I visited to their center abut 12 times because the tablet shows problem again and again and for every repair I have to visit...
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R
ravi1510
from Chennai, Tamil Nadu
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COMPLAIN ON DATE - 22/05/2015 TILL DATE NOT SOLVED

Address:Ramgarh, Jharkhand

Dear Sir, I have lodged a complain on 22/05/2015 regarding non working of lap-Top Speakar My Lap-Top Serial No - ESC[protected], Purchased on - 14/07/2014. Model No- Dell Vostro2520.. Purchase from Tez Computer, Jhanda Chowk, Ramgarh( Jharkhand ) Shop Contact No - [protected] We are in regular touch with shop but till date your service manager has not received the complain. Therefore request you kindly look it urgently and solve...
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V
viralkumar.shekhalia
from Anand, Gujarat
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Customer Service

Its amazing that Dell has been consistence in dropping their customer service. This is what I have experience before purchase and I can't even think about what would be the level of service after purchase. There is an offer on the website saying "Sennheiser ear plug". I went to chat with online customer service hopping to get help and asked for more detail. The representative just copy pasted the webpage and was actually happy that he...
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T
terrifictim
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Loss of e-mail

When the Technical Team changed over from one account to another account around 05/28/2015, the e-mail was not properly exported, therefore the e-mail was backup to a "ibk", and not 'cab" like I tried to explain to them, thus causing my Incredicmail to be lost from[protected] for good. I tried to notify Incredimail if there was any way we could get it back, but there was no way.There were many technicians that had their hands on in this situation...
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S
sushil guota
from Pune, Maharashtra
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not getting proper service from dell

Address:Valsad, Gujarat

Sir i am not getting any good responce from the dell s myblaptop inches ares not been replaced as just they say that it doest cover under the laptop worrntY and stuffs and my laptop worrnty is about to over On the 10th of this month. So i want to get it changed... And i am not satisfited with your services of the same.....
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S
sajeev antonys
from Shoranur, Kerala
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issue about registering

Address:Thiruvananthapuram, Kerala

i brought a dell venue7 3740 :sir i am contacting more than 5 times ...my problem is about my product i cant register my tab for more updation because i dont know the zip code (5 letter length)and state code (two letter length)according to dell customere care zip code is pin code and state code is KL (kerala) but typing this show the message that ...type a valuable code... please sir you discus with dell tecnical team and give me a positive...
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R
raja roy eldorado
from Kolkata, West Bengal
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hanging problem.

The system is automatic hang after 5 or 6 minutes. And i will geting a error code . The error code is[protected] Validation-114867. So i cannot install any opering system. I am a dealer and this is my stoke set. Model - 14 X560255 S/T - JMYDB12 Name - raja roy Email - raja.roy.[protected]@gmail.com Ph.- [protected] Add- ramnagar road, bongaon, north 24 parganas, west bengal, pin- 743235, near sbi....
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S
Satyesh Khaitan
from Kolkata, West Bengal
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System not working properly after 3 Times of service

Address:Kolkata, West Bengal

I have purchased my Dell Inspiron 3521 Service Tag CT48QZ1 on 28/08/14. The laptop took around 15 mins to start. I gave the laptop to the kolkata service center for service. It was said to have an OS related issue, they reinstalled my OS. It worked properly for about a month and then again started giving problems like restarting on its own, it took several mins to switch on and off the pc and much more. I again visited the service center...
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V
vrpathivada
from Visakhapatnam, Andhra Pradesh
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warranty problem

Address:Visakhapatnam, Andhra Pradesh

we have purchased the dell laptop (model :3542 inspiron 15 ), (serial no: c416832) on 15-may-15 at sri sai teja technologies, dwarakanagar, vizag, AP. but while checking the warranty and observed ------here the problem below mensioned and please update the warrenty... Service Tag: C416832 Ship date: March 15, 2015 Country: India Service Provider Start date End date Accidental Damage Service DELL March 16, 2016...
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P
pugazhgym123
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Dell laptop offers

Address:Chennai, Tamil Nadu

I bought Dell laptop on August 16 2014 in devraj computers, nungambakkam, chennai. When i bought laptop they told me to pay Rs.1300 to get back to college offer from dell show room.But i paid 1300 to gt that offer till now i did not get any offer from them. They are keep on telling on complaints on dell showroom only. coming august one year going to end but till now no response from them. Now also they are telling same. what is the solution...
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A
Adersh R Alornekar
from Panaji, Goa
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Lousy service and refund

I had a motherboard problem with my dell laptop (HVP58BS) in sept. 2014. the service center resolved the issue by putting a new mother board charged Rs.9500. After three months (in DEC) the mother board got again crashed. This time the laptop was under repair for more than two months with the excuse that spar was not available. And finally when i got it back it was without a dedicated graphics. the original mother board had 1 GB dedicated...
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K
Kalyanaswamy
from Hyderabad, Telangana
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New Dell laptop crashed twice in less than one year

Address:Hyderabad, Andhra Pradesh

I purchased a Dell laptop Inspiron[protected] S#HV7102, Express Service Code[protected] from Sugan Computer Plaza, Chennai, India( Tel[protected],[protected] on 23rdMay 2014.It crashed in April 2015, hard disc was replaced on April 2nd 2015 but crashed again on May 21, 2015.Repeated complaints to Dell Service on May 21 but so far complaint not resolved.Lost a lot of data, additional memory purchased, Micrsoft Office software, anti virus...
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S
saurabh talukdar
from Mumbai, Maharashtra
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CD WRITER AND LEFT SPEAKER IS NOT WORKING

Address:Varanasi, Uttar Pradesh

Dear Sir, I purchased one laptop from M/S OM SAI COMPUTERS on dated 29.10.2014 invoice no is.1265, but now i am facing a problem on cd writer and his left speaker both are not working. I am in touring job so request to you kindly send the well technicians after calling and resolve the mention problem on top priority basis. Mr. Saurabh Kumar Talukdar Add. N15/151 G 1- R Sudamapur Vinayaka Varanasi Mob.No.[protected] Regards Saurabh...
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B
Bhaskar83
from Nellore, Andhra Pradesh
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Getting Black Dark lines on the screen...

Address:Hyderabad, Andhra Pradesh

I brought dell led 18.5" monitor two months ago. I am getting dark black lines on the screen. Please solve my problem ASAP. My Contact Address: G Vijay Bhaskar Reddy, H. No. 7-8-729 & 730, 1st Floor, Yellareddy Guda, Hyderabad. Lank Mark: Near Yellareddy Guda Law College. Contact No: [protected]...
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S
Sukrat Gupta
from Mayakonda, Karnataka
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Fatal Hardware (Motherboard,Hard Disc) Failure of minimally used DELL Laptop

Address:Bilaspur, Chhattisgarh

We have purchased DELL Inspiron 1564 laptop from DELL authorized showroom in New Delhi. The details are as follows : The Service Tag : 4L655BS Express Service Code : [protected] Though the product is not in guarantee but it is minimally used from the date of purchase. Few months back the laptop starts malfunctioning .The initial symptoms are as follows : 1) Sometimes, the laptop does not turned on. 2) If its turned ON then the system...
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S
sharmashivam27297
from Agra, Uttar Pradesh
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disappointment in each field product as well as service

Address:Shimla, Himachal Pradesh

Sir, Dell has been a company which provides great customer service. But i want you to take a close look to my case. I have been disappointed too much. In 8 months of my laptop internal problems are like a schedule to my laptop. it is dell inspiron 15 3537. twice the keyboard twice the lcd once the touchpad twice usb ports once the heating panel has been replaced. But still the laptop is good at nothing. it heats in 10 minutes and reaches...
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A
anil kumar kamra
from Gurgaon, Haryana
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speker replacement in guarranty period

Address:Sonipat, Haryana

Dear Sir, main anil kumar ek dell company ka laptop service tag no. 7QDX212 dealer computer care ashok nagar p roperitor tarun kumar mob. no. [protected] se 29/07/2014se purchase kiya aur dell company ko extra 1299 pay kar ke uski guarrranty bhi 2Year extra karwa le jiske against company porttfolio mere laptop ki guarranty aug 2017 tak valid hailekin kuch dinose mere laptop ke spekar work nahi kar rahe to maine dell toll free no. par to...
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M
Machindra21
from Pune, Maharashtra
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Not getting warranty

Address:Mumbai City, Maharashtra

We registered a case with Dell customer support with case id #[protected] on 12-5-15 and were informed that they would send their engineer within 2 days but today is 27-5-15, still no one has called or come to check and provide warranty for the laptop....
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G
Gaurav Narang11
from Mumbai, Maharashtra
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Service tag blocked and not getting home service for laptop under warranty

Address:New Delhi, Delhi

I had called the Dell customer support for LCD issue and non functional USB port. After checking and running all the tests, the attendent refused to provide me a home service. Reason he and his manager state is, that my laptop service tag is blocked. Reason for block: someone else from Varanasi called Dell for service with my service tag and details and it was a fraud. Solution given to me is that I have to go to service center which...
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S
subrata.mallick
from Bengaluru, Karnataka
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Dell PC Optiplex 3020 ( issue in ethernet port, internet connection problem)

Address:Bangalore, Karnataka

Using more than 10 pc same issue occurring regularly have to uninstall the device manager LAN port and again have to install on daily basis. Their are other Pc like Lenovo, HP but they are working smoothly. Its creating a huge problem for our company employee regularly internet is going to disconnect and have to reconnect it through some alternate way. serial numbers of the pc list: 2JPHG32 GQPHG32 D9PHG32 2JPHG32 60PHG32 BVPHG32 8WNHG32 4MNHG32 GRPHG32 FGPHG32 thank...
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