Dell India Complaints & Reviews

I bought a laptop in last year. Now recently a typical problem is showing in my laptop screen. When I start my laptop, then if I press the screen to move backward a bubble like structure show in the screen. So my request please change my laptop screen as soon as possible.

14 มีนาคม 2558 เรียน ผู้ที่เกี่ยวà¸�...⇄ เรื่อง ขอร้องเรียนคà...⇄ าพของสินค้า Notebook Dell ดิฉันศิริพร มงคลธนวัฒน์ ได้ซื้อ notebook Dell model Inspiron 15R (5520, Mid 2012) Service Tag: 5DLBFV1 | Express Service Code: [protected] จากร้าน IT city sriracha เมื่อวันที่ 11 สิงหาคม 2555 เมื่อประมาณตà¹...⇄ 58 เครื่องได้เก�...⇄ เวลาเปิดจะมีà¹...⇄ ดิฉันจึงให้ทà...⇄ IT city sriracha ดูเครื่อง ช่วงประมาณต้à�...⇄ กพ. ซึ่ง จนท แจ้งว่า mainboard เสีย ดิฉันจึงได้ต...⇄ call center dell เมื่อวันที่ 20 กพ. โดยทาง จนท ก็แนะนำให้ต่à�...⇄ แล้วจะดำเนินà�...⇄ ต่อมาอีก 2 วันก็มีเมล์กà¸�...⇄ ต้องซ่อมเครืà...⇄ ดิฉันจึงได้ถ...⇄ Dell จะแสดงความรัà¸�...⇄ ัณฑ์อย่างไร ก็ไม่ได้คำตอ�...⇄ เนื่องจาก notebook เครื่องนี้ ใช้งานมาแค่ 2 ปีครึ่ง ก็เกิดปัญหา mainboard เสีย คนใช้งานเป็à¸�...⇄ ใช้งานน้อยมาà�...⇄ แค่งานทางด้า�...⇄ ใช้เน็ต เกมก็ไม่ค่อยà¹...⇄ ทาง Dell คงสงสัยว่าทำà¹...⇄ ดิฉันคงพลาดเ�...⇄ เพราะคิดว่าจà¸�...⇄ 5 ปี ก็คงจะเลิกใชà¹...⇄ และจากประสบกา�...⇄ 20 ปี ที่ใช้คอมพิวà¹�...⇄ เครื่องที่ใชà¹...⇄ 4-5 ปี ยังไม่เคยพบปà�...⇄ mainboard จะเสียเลย แม้แต่เครื่อà¸...⇄ HP ที่ซื้อปี 2554 ก่อน Dell 1 ปี ปัจจุบันก็ยัà¸�...⇄ ไม่มีปัญหาอะà¹�...⇄ ที่ดิฉันตัดสà...⇄ Dell เพราะได้รับทà�...⇄ จะมีการรับผิด�...⇄ ัณฑ์อย่างสูง จึงอยากจะลองใ...⇄ ัณฑ์ของ Dell แต่ก็ต้องผิดà...⇄ าพที่ใช้งานมà¸...⇄ 2 ปีครึ่ง mainboard พัง และวามรับผิดช�...⇄ แต่ทาง Dell ไม่ได้ใส่ใจเà�...⇄ ัณฑ์คุณพังแลà�...⇄ จะมีความรับผิ�...⇄ หรือจะมีการหาà...⇄ ไม่ใช่แค่ปล่à¸�...⇄ ดิฉันอยากให้à¸...⇄ แสดงความรับผà¸�...⇄ ัณฑ์ในทางใดท�...⇄ ไม่ใช่ปล่อยให...⇄ notebook ในราคาสองหมืà¹�...⇄ 2 ปีครึ่งเครื่à�...⇄ แต่ถ้าบริษัทà¸...⇄ ยังไม่สนใจปัà¸...⇄ ดิฉันก็จะหาชà¹...⇄ Dell ที่มีแค่นี้ ให้ได้รับรู้à�...⇄ จึงเรียนมาเพà¸...⇄ ขอแสดงความนัà�...⇄ (ศิริพร มงคลธนวัฒน์) Tel. [protected]

I purchased a Dell XPS L502X for INR 75000 in 2011. The laptop comes equipped with an NVIDIA Optimus GT540M graphics card. Since then, for four years, every single time I have attempted to run a game, the laptop has run into severe issues. Initially, the problem would occur after half an hour of play, but by now I cannot even start a game without its crashing. The laptop freezes and the audio stutters. I have to hard boot the laptop, and I get the notification that the display driver has crashed and has recovered. I have tried everything from getting the parts replaced when the laptop was under warranty, to reinstalling the OS and updating the drivers. Absolutely nothing works, because this model was shipped with a faulty hardware architecture. Dell has cheated thousands of its customers worldwide who purchased the XPS L502X laptop, across the world. Their support forums are overflowing with threads regarding the exact same issue, but there has yet been no solution forthcoming. There has not even been an acknowledgement and recognition of this severe fault in this model from Dell.

i had bought a laptop from dell store and the offer that i was to receive was Dell speakers worth Rs:4000. It has been more than 3 months since i bought the laptop and i still did not get the offer, the store says Head office is not Responding and where i have to complaint.? I want the need to be met as i have bought a laptop from them and the company thinks i am a fool, i want the urgent need to be met to the earliest, worst service by dell and this is fraud and cheating people. DELL OUTLET ADDRESS : 259, 2nd Floor, GIP Mall, Sector 38A Noida, Noida - 201301 phone no :[protected],[protected] contact me : [protected]@gmail.com

Dell inspiron brought on[protected] wide invoice no: mal/cr14/30243 dated[protected]. Model discription : Dell Laptop 5547/13/4030/4GB/500GB/w8 Name : Shiv kumar Mobile No. : [protected]. Name of show room: Bajaj Electronics 6-3-669, Ground Floor, Ozone complex, Panjagutta, Hyderabad.-500

Sir i made payment for warranty extension on 19th nov for my laptop but still its not extended. plz take some immediate action for my problem and also give my compensation. otherwise i will go to consumer court on monday. plz do chk the attacment.. my service code is [protected]

I have one Inspiron 2520 laptop. I have ONSITE NEXT BUSINESS DAY WARRANTY up to 2016. Now i am facing some technical issue. I called the customer care. They are not ready to give onsite warranty. They asked me to go to service centre in Bangalore. Iam from Kerala. I need onsite technician to resolve my problem. Complaint NO:[protected]

I am an owner of DELL XPS L502 X laptop which i got customized in 2011. I am writing to you because you were of a great help last time when i got my laptop serviced. I really valued your support. Last week i had a malfunctioning of my system and my system crashed down, everything in hardware is fine as evident from Diagnostic run. So. I tried installing my O.S. From the original DVD which i kept in most pristine condition all this while and i also have the Certificate Of Authenticity well attached, but the DVD failed to run, i even tried running on other optical drives, but it simply fails to be read. I contacted Customer care, but they refused any help as my laptop is out of warranty and they rather advised me to go to a local shop and get my windows installed. But, just think sir, i went for the original windows purchase of Rs 8, 500 along with the laptop and now after preserving the original DVD for all this while, its of no use for me if i have to go for a pirated version or either spend that hefty amount again. Its a total loss for me.KindlY help as soon as possible.My brother is studying in IIM Bangalore, he is yet to buy a laptop, but if this is the support we get and the quality of DVDs we get, then why to go with Dell.

Dell Service is unable to repair a product Dell Inspiron Laptop which has just completed its warranty. I brought the laptop with huge cost. After 3 months of time they say they are unable to repair the laptop. The worst service ever. Reply from Dell: This is to inform you that we won’t be able to provide replacement parts for billable services for your system. As per the part planning team the parts required for your system are End of Life and hence not available. We are closing this service request for now. Thank you for your understanding.

Sir, I have bought a new laptop in September 2014 Dell Inspirion 3441 but from the date of purchase it is not wrking propely it is very slow to work it hang regularly i have complaints many time but they just say that everything is fine they also not able to understand why it is slow. if i open a file it will open in more than 5 minute. i am facing too much problem with that. If my complaint is not resolved i will go in a consumer court so please do some needfull my service tag number of lappy is 8T23312

i had bought a alienware laptop from dell store and the offer that i was to receive for diwali was additional two years extended warranty and gift Coupons worth Rs:4000, Its has been 5 months since i bought the laptop and i still did not get the offer, the store says Head office is not Responding and where i am to complaint.? I want the need to be met as i bought a laptop worth 1:84 Lakhs and the company thinks i am a fool, i want the urgent need to be met to the earliest, worst service by dell and this is fraud and cheating people of india. Thanks Joel James [protected]@gmail.com

I', m writing this regarding the poor service support i had experienced with the dell india service centre. i had bought a dell inspiron 15 model no:5547 .The laptop that i bought came out to be defective and started showing trouble since the 2nd day i bought the laptop. I complained about it to the dell care india as soon as i experienced trouble in laptop and asked for the refund of the laptop since i was not satisfied with the product but instead of helping me out they offered me a lower series laptop (not the current series laptop which i have) which i don't want and then they offer me to refund my money and i accepted it. but now they have canceled both option without any reason. I had called to dell on 2nd day i bought the laptop. now they have been trying to fool me since that day.

My Laptop S/N CPBQ812 purchase in oct.2014 is not working since beginning but on faith of distributor mr Ankit infotech udaipur i will sufferer . the said laptop i5, 8.1 window 2Gb graphic card handover to me is not working smoothly nor support most of the software not work in xl files very slow or hang in working, please short out my problem to save the customers faith against company . My address : RAM BABU MEENA office of Dy Chief Engineer Construction North Western Railway Dailab Road near circuit house Banswara Raj. or House no 63 Sharda nagar opposite Gokul Galaxy Banswara Raj.PH-[protected], [protected]

i havent recieved my diwali vouchers yet.I made that 1499rs payment for warranty extension too.i was supposed to get my jabong e-vouchers after that payment. I am very dissapointed with the del services. Kindly stick to your words and keep some respect e-mail our gift voucher asap. I am expecting some professionalism from you people. billed in the name of

I bought a laptop of rs42000 and when I called dell for technical support they have said that this laptop is not in warranty and they are asking me to get in touch with the merchant.merchant is asking me to gegetgeget in touch with dell.I don't know where should i talk.my 40000 is it a waste.plz help.

sir, my dell laptop having model no.-dell inspiron 3521 laptop and service code no.-[protected] has some problem like the search bar autometically opened and also a lot of file opened at a time. The right arrow key is not working. So, kindly be action taken immidiately. contact mobile no.-[protected]

Sir, I have purchased an Inspiron Dell Laptop 3442 (13 4th/4/500/2gr/14/win8 on 25th July, 2014 from Forerun Computers and systems Pvt. Ltd. Ernakulam, Kerala, having a promotional offers, (1) Two years extended warranty (2) Rs. 1500/- gift voucher and (3) one free Head phone on sending a Demand Draft of Rs. 1299/- in favour Dell India Private Limited. I have sent all the documents along with the demand Draft to Dell India Limited on 29th July, 2014. But till this time I have not received any of the above item and no information regarding the delay in receiving the offers. So, I humbly request you to help in the said matter. Varna Venugopal, Thripunithura, Ernakulam

MY DAUGHTER IS STUDYING IN MUMBAI, AND I HAD PURCHASED A LAPTOP 3542 Sr no 7ZL0D12, IN JAN2015.THE LAPTOP STOPPED FUNCTIONING ON 20/2/15, WE APPROACHED THE TOLL FREE WE WERE TOLD THAT IT WILL TAKE 4DAYS FOR A VISIT BY ENGG AND ANOTHER FEW DAYS, FOR ANY PRODUCT REPLACEMENT.WE WERE ASKED TO APPROACH THE NEAREST, DELL CENTRE FOR EARLY ACTION .MY DAUGHTER APPROACHED DELL CENTRE IN ANDHERI AND THEY ARE ALSO NOT TAKING THE MATTER SERIOUSLY AND THEY HAD PROMISED ANOTHER 4DAYS FOR GETTING THE LAPTOP REPAIRED .MY DAUGHTER IS HAVING EXAMS AND WITHOUT THE LAPTOP HER CARRER IS AT STAKE .I REQUEST DELL TO MAINTAIN THE BRAND AND SERVICE STANDARD IN PROVIDING THE AFTER SALES SERVICE .WAITING FOR AN EARLY RESPONSE V.RAMESH IYER

Sir As we have lodged complaint of dell led 22'' many times. But nobody is responding for replacement. We have asked to your technical support at toll free number. But it has spent 10 days and our computer is not working due to fault in LED. They are delaying. Please advise how to work at computer without LED ?

This is regarding the DELL order id with details as follows: Order ID: [protected] Dated: 01 Nov 2014 Billed To : Devasheesh Roy 414/105, Sarai Mali Khan, Chowk, lucknow Lucknow, Uttar Pradesh, 226003 India T: [protected] During Diwali offers Dell advertised for extra payment of Rs 1499 to extend the validity period by two years as well as provide a gift voucher worth Rs. 3000 which was supposed to be claimed from the date of order received. The voucher coupon worth Rs 3000 details was mailed to me a day later, with details o[censored]sing it within a time period of 4 months . However when I tried to avail the coupon in the month of January it asked for the pin-code and pin number, which when entered was declared as invalid. When contacted with the giftBig team no justified response was received from their end and I was told to contact dell team. On contacting the Dell Team I was told to send a mail to Dellpromos.com . I have been sending mails and calling on the helpline centre since 24 Jan but till date no team took the responsibility and give a proper explanation. On making a call to the GiftBig it has been told that Dell will be responsible for providing a expired pin code number and that the card received was expired. This is a serious matter of forgery.The Company is advertising luring offers to increase the sale of the product and not providing a valid coupon.If an offer has been offered then the consumer has the right to use it within the given time period. The company is also not taking up any responsibility to come forward with an explanation for the same.