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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 90

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D
Devashree1204
from Delhi, Delhi
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FRAUD COMPLIMENTARY GIFT OFFERED BY DELL ON PURCHASE OF LAPTOP

Address:Lucknow, Uttar Pradesh

This is regarding the DELL order id with details as follows: Order ID: [protected] Dated: 01 Nov 2014 Billed To : Devasheesh Roy 414/105, Sarai Mali Khan, Chowk, lucknow Lucknow, Uttar Pradesh, 226003 India T: [protected] During Diwali offers Dell advertised for extra payment of Rs 1499 to extend the validity period by two years as well as provide a gift voucher worth Rs. 3000 which was supposed to be claimed from the date of order...
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S
Saransh Saigal
from Ranchi, Jharkhand
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Graphics problem on battery mode

Address:Kanpur, Uttar Pradesh

Sir, myself Saransh Saigal, student of Bachelors of Architecture. I am facing problem in my dell inspiron 3537, purchased on 3rd Jan 2014, specs- 1TB, 6GB RAM, 2GB GRAPHICS AMD RADEON 8670M. Whenever i used to do work on any graphical and 3D application the task is not performed smoothly on my laptop even if I play game on it. When the laptop is in battery mode i see lag (the application seems to be hang) not work smoothly and as soon as...
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S
shaansharma19921
from Chandigarh, Chandigarh
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laptop replacement issue

Address:Mahendragarh, Haryana

sir, dell is not replacing my laptop. i have bought a new dell laptop of 48, 900. but there is problem of pixel and heating problem in it. This problem is occuring from 2nd day of buying date. so dell said to me that they could replace . but they couldn't replace my same laptop model 5547. they are offering me another laptop of low cost. and also they are not refund my full money....
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B
baluayyar
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Very Poor after sale service

Address:Chennai, Tamil Nadu

Dear sir, I am a retired Professor from Anna University, Chennai. I purchased a DELL'S VOSTRO lap tap IN EARLY 2013.( With 3 yrs. extented warranty ). Within a span of 2 years the lap top started giving problems, For instance If I type my name Balasuramanian, , it would appear as balamaniansubra. on the screen. The internal speakers don't work. The service centers are awfully bad though I have taken AMC. ( very Poor after sale...
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I
Imperial Edusystems Private Limited
from Coimbatore, Tamil Nadu
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optical lapptop mouse pad is not working

Address:Hyderabad, Andhra Pradesh

Dear SIr The DELL-VOSTRO Laptop with bundled Ubuntu offer that i have purchased 2 months back via Amazon is showing problem and the optical mouse pad is not working at all, may i know how and when the issue will get resolved Regards Purna chandra Pradhan...
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S
susheenthiran
from Delhi, Delhi
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dell inspiron 15 3521

Address:Tirunelveli, Tamil Nadu

i have brought dell inspiron 15 3521 in[protected] at 12:00 Hrs. with 1 year complete cover warranty. Its seems to function good till 1 and half years and after the warranty period i got some booting problem. when i went for service they notify me this model is an inbuilt processor with the motherboard and it need to be total replacement. is that the worth for Rs. 35, 600. please rectify this problem and my number is [protected]...
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B
barigaon
from Mumbai, Maharashtra
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Regarding Keyboard

Address:Kendujhar, Odisha

Sir/Madam It is inform you that my dell laptop have some problem, that the screen have one item at the top left corner already select. When I can open an icon like my computer or one folder that time the select item(left corner) is opened. What is the solution please solve that. My service tag no is 1WKH012...
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T
toton368
from Kolkata, West Bengal
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i am not yet receiving any mail

my monitor was in problem so i logged a complain with complain id[protected].it had replaced on7th February at 5.55 p.m i received the monitor but the replaced monitor had no serial no in its back side so next i log a complain dell customer gave me the same complain id that is[protected] and told me that your problem would resolve after verifying our back end depertment it would take 24 to 48 hours and you will get a mail from our back end...
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R
rithvik kanth
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restore my pc by remote access

Address:Hyderabad, Andhra Pradesh

hello i am Rithvik .k i bought a dell laptop in india one year back from a dell show room now the laptop is in united states of america and pc got effected with virus and want to restore it back as factory settings i mean clean everything format . by remote access...
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P
Partha S Mahapatra
from Bengaluru, Karnataka
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Regarding parts from Dell

Address:Bangalore, Karnataka

I have a Dell Latitude Laptop. I was raise a request for quote for Bezel Back cover and engineer visit on 1st December 2014. After some many times follow up at last I got the quotation. Once I got the quote I made the PO and did online Payment on 4th January 2015. And a attachment of PO and payment details I sent to dell. After that I followed up with dell by call and mail.

Today we reached on 11th February 2015. I am not getting...
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J
jaynarkhede
from Mumbai, Maharashtra
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Battery

Address:Mumbai City, Maharashtra

I have purchased dell battery in 2014. It was working fine but as soon as the warranty is about to expire my battery is not charging. I need to apply a supply all time :( Is it that your product doesn't work as soon as the warranty is about to over? i need a replacement of it.....
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D
deepak793443
from Delhi, Delhi
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Not getting gift voucher

Address:Gurgaon, Haryana

Sir
I have purchased a laptop vestro 3560 on 31 oct 2014 from shradha computers gurgaon haryana via invoice no scp/14-15/1329, on that time there is a promotional offer of rs 3000.00 gift voucher as told by the shop .Number of tomes i contact to the shop as well as your customer support but no one has help so please do needful so that i have faith in dell for any future purchase .
Thanking you...
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S
satyendra_verma
from Delhi, Delhi
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asking for money refund or complete replacement of the product

sir/madam Iam satyendra kumar verma.I have purchased a Dell laptop inspiron 3542 core i3, ubuntu based. from ghaziabad on 27/12/2014. service tag number is.1JXJB12 Express service code is [protected] i was having issues with the Display of the laptop regarding which i have first made a complaint to dell on 21/01/0215. Then on wards for three weeks a lot of troubleshooting has done but the problem remains unresolved. following parts...
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A
aman_netmax
from Amritsar, Punjab
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Non repairable products Dell Laptop

Address:Bathinda, Punjab

Bad News 4m Dell Company, Fed up from Dell Laptop Service, Waiting since last 4 months. Must Read, Like and Share it Plz Don't Buy any Dell Laptop, Company has not parts availability to repair its products Buy any other brand laptop never Dell, Its Second Time i am facing problem with dell laptop and have given to service center in Nov 2014 till now i didn't receive it. Company said that mother board is not available so you have...
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N
navalladdha
from Chennai, Tamil Nadu
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Dell Venue 8 Warranty Status issue

I have purchased Dell Venue 8 32 GB Tablet with Wifi today. The Product description on the box and while purchasing the the product stated that the product has 1 year Brand Warranty. On receipt of the product, I first opened it and checked on the website of Dell to check if it has valid warranty. However, to my surprise the product warranty shown on the Dell's website shows that the warranty for this product is mostly expired expect for...
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Prasanth Jayaraman
from Bengaluru, Karnataka
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Non-Responsive Customer support

Address:Bangalore, Karnataka

I had a warranty for my dell laptop till Feb-10-2015. For some reason the Warranty information was wrongly updated in the Dell website. I had mailed a customer care support personal after a very short call and he had committed in getting back in 2 days. even after 1 week and 3 reminder mails, i have no response and the warranty status is not updated in the dell website. Due to expiring warranty i am not able to extend the warranty as...
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P
pkt049
from Tinsukia, Assam
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Regarding not honouring the Diwali Sale incentives

Address:Lucknow, Uttar Pradesh

I purchased a DELL LAPTOP on 21/10/2014 on my name (PAWAN KUMAR TIWARI) with Invoice No. PSI/1415/02721, from DELL EXCLUSIVE STORE in Lucknow, wherin I was told that if I pay an additional Rs 1499/-, I would get a Validation Code & PIN for encashing a e-GiftVoucher of Rs 3000/- from designated stores of Peter England/Allen Solly/US Polo/Titan upto 4 months. Accordingly I paid Rs 1499/- online & thereafter received a Validation...
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P
pkt049
from Tinsukia, Assam
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NOT HONOURING THE COMMITMENT OF DIWALI INCENTIVES

Address:Lucknow, Uttar Pradesh

I purchased a DELL LAPTOP on 21/10/2014 on my name (PAWAN KUMAR TIWARI) with Invoice No. PSI/1415/02721, from DELL EXCLUSIVE STORE in Lucknow, wherin I was told that if I pay an additional Rs 1499/-, I would get a Validation Code & PIN for encashing a e-GiftVoucher of Rs 3000/- from designated stores of Peter England/Allen Solly/US Polo/Titan upto 4 months. Accordingly I paid Rs 1499/- online & thereafter received a Validation...
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S
sajuktr2003
from Delhi, Delhi
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validity-e voucher

Address:Coimbatore, Tamil Nadu

I have purchased a Dell laptop on 15/10/14. With an offer that when I pay Rs.1499/- they will give me extra two year warranty and Rs.3000/- worth E-voucher. So I paid Rs. 1499/- on 20/10/14 and got a two year warranty and E-voucher with four company options. My order id is [protected]. One week before I tried to utilize the e-voucher (Jabong) but it shows that the card was expired and I am not aware of it. Actually the e-voucher has...
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B
balaji mallav
from Latur, Maharashtra
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dell tablet vanue 7 charger faulty

Address:Solapur, Maharashtra

Dear Sir, I purchase new dell tab . Charger of same becomes faulty .I meet regular local service station after meet them they stated only charger is faulty .But they stated to keep tablet also for getting replace charger for booking purpose only .I am submitted my tablet and faulty charger with them .After 3-4 days I requested to them return the tablet .But they stated that they do not return same till than replace charger . As charger...
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