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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 93

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S
shrya mondal
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recive percel without LAPTOP

Address:Kolkata, West Bengal

I Miss Shreya Mondal was online purchase a Dell Inspiration 14 5447 laptop ( Sku-5447581TB2ST)( Essantial backup.ACCBAGT0010) on[protected]from GNG Electronics Pvt. Ltd ( Via Compuindia)the payment made from my father credit card on[protected] yesterday[protected] the shipment delivered to my house via speed post, When I open the packing I Shocked to see that in place of laptop the box filled by some old magazine, I think my self a victim...
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dipankardelldelhi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outrightly rejects to provide service to out of warranty

Address:New Delhi, Delhi

This is to inform that service staff including Branch Manager at DELL Authorized Service Centre at I-32,
Lajpat Nagar-2, New Delhi-110024 denied to provide service as my laptop was out of warranty. The first question was asked whether the laptop was within the warranty period. When it was informed to the service staff who was in the service desk, to whom i reached after taking a coupon at the entrance and after waiting for my turn...
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rameshkumarm25
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SR NO: 905583274 | SERVICE TAG: FW52332

Address:Chennai, Tamil Nadu

NO STATUS TILL NOW AND I AM GETTING AN EMAIL SIMPLY FROM INDIVIDUAL. I purchased Dell Inspiron 3148 only bcoz its a cute mode, however its a poor **** the worst product. I waited for 10 days to get the product shipped against order and now I have not used this product for 2 days and it is defective. NO POWER - tried to reach SNAP DEAL they are smart enough and they are not sharing any phone number. They send a reply gently to contact...
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sga11/461028/230
from Beypore, Kerala
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my dell inspiron 3542 touchpad not giving response

Address:Dewas, Madhya Pradesh

i have recently bought a dell inspiron 3542 and after one month of its touchpad not working properly.i also complaint about this matter to the dell service but they says to download this driver download that software, now i m getting angry of all that reasons.my laptop is on warranty period.SERVICE TAG-20TK4Z1, SERVICE CODE-[protected]. SO I REQUESTED TO YOU TO PLEASE HELP ME SHUBHAM GUPTA [protected]@gmil.com...
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arvind930
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty and service

Address:Ghaziabad, Uttar Pradesh

i bought my new dell inspiron 14z ultrabook on 14 oct 2013 soon i realized that the product is defective one then i register my complain at dell online and toll free no. they help me but from then the system has regular problems and at last in month of august they help me by changing the motherboard of system for some days the laptop work fine but after a week its hard disk show errors and now they are not helping me in right sense. now i...
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T
tirathsahu
from Netarhat, Jharkhand
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Cash back not refund in my account

Dear sir, I have purchase dell laptop 3542 I3/4gb/1tb/ STN: 63YHB12 Invoice No.DIS/13-14/0882 dated 18-oct-2014 from dell exclusive store, digital info solutions, raipur chhattisgarh Service Tag No.: 63YHB12 I was payment through sbi debit card. Till today i have not received any 5% cash back in my account. Kindly refund 5% in my account....
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M
Mounica Durga Vasarla
from Jaipur, Rajasthan
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Laptop problem

Address:Hyderabad, Andhra Pradesh

my name mounica... i brought a new laptop on last month i.e December from that month on wards so many problems, i have faced with my laptop no software is installed, what they had given to me only them i am using i.e mcafee, paint, my computer every week i am going to showroom, and they are modifying again again still no use two times windows are corrupted so we contacted technical support they said problem is in system only so i...
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Sahil Soneja
from New Delhi, Delhi
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Regarding warranty updation (URGENT)

Address:New Delhi, Delhi

Sir, I had purchased a dell inspirion 5437 laptop (service tag no.-[protected]) from your authorized store Arora IT Solutions Pvt Ltd, Kingsway Camp, New Delhi on 11th August 2014. I have been informed that my warranty has already expired as it was not updated by the dealer. I request you too kindly update my warranty immediately as the dealer has sent you an email regarding the same. Payal soneja e-mail id - [protected]@gmail.com address...
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A
AMITKUMAR161092
from Bengaluru, Karnataka
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important: could not avail offer due to dell technical problem

Address:Bangalore, Karnataka

I bought my dell Inspiron 14 Service Tag: 58KKB12 | Express Service Code: [protected]. I had the offer to avail 2 year extended warranty and gift voucher of RS 3000 at the convenience charge of Rs 1499. But due to giftbig site or other issue i could not pay the convenience charge .I called the customer care but i didnot get any help....
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krishped1
from Kolkata, West Bengal
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Dell laptop touchpad not working

Address:Bardhaman, West Bengal

I am krishanu mondal. I bought a brand new dell laptop inspiron 3542, service tag no. 69b8912 from authorized dealer. The seller told me that it comes with preinstalled windows 8.1. Later i found the seller installed windows 8.1 32 bit original version and charged 4900 rupees additional for it. My laptop touch pad is not working since i purchased it. Now they are asking me for 5000 rs extra to install windows 8.1 64 bit version to fix my...
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prabhulingam
from Yarada, Andhra Pradesh
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unable to recognise partitions

Address:Hyderabad, Andhra Pradesh

hi, my laptop used to recognise the windows partitions when i tried to install Linux earlier but i suddenly stopped recognise the partitions and showing the whole hard disk as free space. It is replacing linux with windows when i go forward with the installation. i explained it to the agents but none of the were able to give a solution since 10-15 days. can you please help me with a solution my id - "prabhu.[protected]@gmail.com"...
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V
Vinay Maharishi
from Bengaluru, Karnataka
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network problem issue

Address:Alwar, Rajasthan

I purchased a DELL Tablet Venue 8 in Oct 14. Now Device Showing Problems Like- Network Not Connected Or Network Not Found after many Efforts. I also Complaint to Dell Customer Care Centre but i don't get any response from your side. My email id is- [protected]@yahoo.com Contact No.- [protected]...
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N
namit puri
from Mumbai, Maharashtra
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Replacement of the product

Address:Jaipur, Rajasthan

Sir, I bought Dell Inspiron 3537 laptop in march 2014. Since then I am facing many problems with my laptop. I am facing problems with its graphics 5 times since I bought it. Whenever I call to technical support they always tell me to reinstall it. Its lcd screen is also not working properly. Now its HDD also has been corrupted. Now they are telling that motherboard has to be changed. Sir I am very much disappointed with this problem. I...
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Ashok K. Gupta
from Kolkata, West Bengal
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Non redemption of Voucher worth Rs.3000/- against Order no.5600079969

Address:New Delhi, Delhi

I had purchased Dell Laptop Ins 3542 I5 (4th) vide invoice no.Dcpl/Del retail/14-15/3087 dated21.10.14. Voucher of Rs.3000/- was offered for redeemption along with warranty. I had paid Rs.1499/- on 29.11.14 and dealer informed me the offer will be valid for 3 months. Inspite of my try since payment I am unable to redeem my voucher worth Rs.3000/-. Yesterday, on 31.12.14 I also approached to dealer at Sarojani market in New Delhi but he failed...
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C
cbs1
from Mahroni, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding [email protected] regarding warranty extension

Address:Jhansi, Uttar Pradesh

I have purchased an inspiron dell pc on 26/10/2014. My invoice no. is VC/14-15/3541 and service tag no. is GCXK622. I have paid Rs.1499 as convenience charges(my order ID is [protected]) for E-gift vouchers of Rs. 3000 and two years warranty extension. I have received E-gift vouchers of Rs. 3000 but I did not receive any confirmation regarding warranty extension of my dell pc.So please help me. Thanking you....
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Sombir Sharma
from Lucknow, Uttar Pradesh
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Carelessness of Dell Vostro Offer Supporters

Address:Jhajjar, Haryana

I purchased dell vostro laptop during diwali. To avail dell vostro diwali offer I made a payment of Rs 699 on[protected] to buy a 64 GB pen drive and a dell wireless mouse as mentioned during purchase. I have not received these items. When I call support center, They tell me that we have sent you courier 2 weeks back. When I ask them courier details, they say that we are sending you in 1 hour. But their 1 hour has not completed yet. I have...
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Tanmayi123
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SCREEN CRASH AND SUDDENLY RESTATRT

Address:Visakhapatnam, Andhra Pradesh

Dear sir, i used DELL 3521 I3/4GB/500/15.6/dos, D9R2QX1 Last two months i face trouble to my laptop, Compliants are given below 1. Switch on to laptop screen is crash after 20 seconds screen is normal & after 5 mints screen is crash, this type repeat to repeat 2. I DO ANY WORK IN LAPTOP SUDDENLY SYSTEM RESTATRT So plz consider my complaint & send service manager for rectif this complaint...
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Thangavel Subbu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ilegal Charges by Dell and Incompetent Persons at Dell Service Centre Thane

Address:Thane, Maharashtra

Dear Sir, I had given my Dell Inspiron N5010 Laptop to your authorised service center at Near Nitin Compound, Thane for repair and paid Rs 1365 as service charge for Checking & Diagonising the problems. You authorised persons had indicated that the complete mother board needs to be changed and it will cost around Rs 13000/-. I had informed / questioned them that the mother board was changed 1 year back only by paying Rs 11000/- then why...
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Sudesh Kumar Mourya
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Services/ Resolution

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, My name is Sudesh. This is to bring into your notice that I need your guidance/ help so that I can escalate a matter to Consumer Forum/ Court. I purchased a Laptop- Dell Inspiron 15 3000 Series and has the description as NB Dell INSP 3542 4G 13 4/1TB/WIN8/Blue for INR35, 990.00 on 17th October' 2014. I paid the complete amount on the same day via my HDFC Credit Card. I also, registered myself on www.celebratedellse.com...
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M
msivana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Request 904573262

Address:Palakkad, Kerala

HELO SIR, I AM SIVANANDAN MS. MY DELL VOSTRO IS UNDER WARRENTY. I GET AN ISSUE ''disk read error occured, press ALT, CTRL, DEL to restart''. it is the issue for past several days. i called THE TECH SUPPORT AND SPEND HOURS many times ...DID ALL THE STEPS AND THE ISSUE STILL PERSISTS. THE TECH WAS SAYING I CAN GET ONLY SUPPORT TO FIX THE ISSUE BY ASSISTING ME TO DO THE TROUBLESHOOTING STEPS. BUT MY PRODUCT IS IN WARRENTY.. THE ISSUE IS WITH...
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