Dell India Complaints & Reviews

Sir, I have purchased Dell i3, 4GB/500GB/DVDRw/15.6.display laptop SIN G5NX212 on 11.10.2014 at Agni Computers, Tenkasi, Tirunelveli Dt, , Tamilnadu.The laptop shows non genyine start on 24.01.2015 At once i give the laptop for service at the same place. They cleared. But when i start the laptop in my home the same problem also exists.So when i complaint to the same place they serviced on 26.01.15, but all the programmes are deleted.Within...

Dear sir I had purchased a dell laptop on[protected] for my son Akshat Dua from sunsheel business solutions, 12 akash deep complex P.L Sharma road Meerut U.P. as per details S.tag 37TN602 S code [protected] I have not received christmas offers till today . The shopkeeper has informed me that verification by the company has not been done yet. Therefore, I request you to please do the needful at the earliest thanks Dr A.K. Dua ...

Service Tag: 42LBTY1; Express Service Code: [protected]I I purchased my DELL XPS 12 from US through Amazon US on April 2014. Around Oct 2014 I started getting the BSOD (Blue Screen of Death) with the message 'System Thread Exception not Handled'. The customer care personnel took my system on remote and installed and updated the drivers. Since the issue did not get resolved I was sent a USB for Windows re installation. Again the system was...

Respected sir/madam my laptop model Service Tag: 2D3J2X1 | Express Service Code: [protected], But my window keyboard & wifi not function kindly repair as soon as possible Pratap kumar sethi ph-[protected]...

At the outset let me confess my perception about brand “DELL” was absolutely wrong. I perceived Dell is the best company to have a laptop from. I am having terrible experience with Dell retailer. Let me brief your about the reality which as a consumer of Dell I am facing at ground. I bought one laptop, Exp Service No. [protected] on 27thDecember 2014 from your retailer M/S Boss Computers Pvt. Ltd. (Add:- Sector 20 C, Chandigarh) and...

R/Sir, On the subject & Laptop cited above, I have purchased laptop from M/s Friends Telecome, Radaur on dated[protected]. After some time, this laptop started creating problem after two or three months, logined the complaint, repaired by you timely, but still it is creating problem, already complained, no response till date, So you are requested to please take this matter seriously and repair my laptop as soon as possible. Thanks...

bought my Dell Inspiron 15 in August 2013. There was an offer going on where I got an "extended warranty for one year" where they said that I will have to pay for the replaced parts but not for the service for that extended warranty period. I took my dell for battery issues to the service center yesterday and those people tell me that my warranty expired in october 2014. How? If you cannot provide me with an extended warranty then don't even...

Dear team, Kindly solve my issues . Battery lock is not working in my dell laptop Inspiron 15 (3542) with service Tag number- JLZD812 . This product is under warranty period I hope my problem will be soon solved. My e-mail address : [protected]@gmail.com mobile number : [protected]...

There is some picture tube problem in the DELL monitor bearing No.CN0638 cf 7426144M 2 VEL. Contacted your Bangalore Office and as per the advice of Mr. Suresh, the photo of the Monitorand other details are attached. The monitor is under warranty and I request you to kindly replace the present monitor....

This is regarding the customer service provided by Yogesh was not appropriate how he did to my associate. I agree he was not carrying the receipt (information slip of my laptop) but he had his original Identity card which will be acceptable told by Javed. I understand this is your policy and I totally respect that as being in HR I also know the importance of security and policies but right message should be conveyed and the customer should...

Hi!

I am writing to you from India on account of the manufacturing defect of my Dell Inspiron Laptop.

I bought this system in 2013 and its warranty expired in 2014. Now i saw change in colour at the bottom of my display screen. In order to rectify i called the customer care centre in india and according to them, the display screen has gone and has to be replaced which would cost Rs. 7000/-( Rupees Seven thousand...

Dear Team, I have bought Venue 7 3740 LTE in the month of November where Celebrate Dell offer was on where power bank and and bluetooth headphone was free. As per offer I have to send a DD of 699 which I have send and the confirmation of receiving of DD was send by mail to me on 12th Dec 2014, where I got the confirmation of receiving of DD and also got confirmation of dispatch of courier within 15 working days from respective mail ID....

dear sir, I purchased a dell laptop in dec. 2014.After my return from USA Ifound that my laptop is not working.I gave it to aouthorised service center of dell at lucknow on 06.12.2014 and paid them RS.1100. as repair charges. on 11.12.2014 Ipaid them additional Rs.11636. as asked by them.till today they nhave not given back the repaired laptop. when i ask them they tell 1 or to weeks more. Itried to register my complaint to dell care center...

I have purchased a laptop from USA Inspiron 15 3000 series in Sept 2014, the service tag number is 2B3Y512 . During October i had to move to india permanently and my screen got damaged . The US Customer care had asked me to move the service tag to India and i moved the service tag number to India. Now the indian customer care asked Rs.7000/- Indian Dell customer care asked to make a payment of Rs.7000/- and i paid the amount on 12th November...

I had purchased an Extended warranty from Mr. Soumick Majumber, your sales staff on 28.11.14 and have made an NEFT transfer on the same day and on 04.12.14 you have sent me an Order confirmation for the 2yr AMC. Today when I called the technical support they refused to help saying that I am out of warranty. When I contacted soumick he lethargically says he forgot to update and wants a week time which means until then my problem will not be...

I have purchased a dell laptop on 25th December 2014 under the promotional offer that i will get free portable bluetooth speaker worth Rs. 4000 to 5000 from Dell but till date i have not received any such gift nor any information from dell for the same, also as assured by the dealer that i will get an email from dell which also i didnt received . Upon followup with dell they keep tranfering the call to different departments and act as if...

I bought Dell Inspiron 15 3000 series laptop on 24.10.2014 . From the third day onwards it shutdown suddenly, while working on the laptop.We took the laptop to the place where it has been bought.Three times they tried to solve this issue, but still it remains the same.we bought the laptop from Alphanet Lap world Cherthala, Alappuzha, Kerala. Please give a solution to my problem.My email- kssaranya.[protected]@gmail.com....

Dear dell,

It's been a very great experience using your laptop and services since years and i would like to take a moment to express my true experience and feelings for you.

I have been using dell laptop for 3 years now and last month my machine display got crashed without any specific reason or symptom. I tried to check it preliminary and when i was not even able to start it, then i rushed to your service...

I have a Dell Inspiron 55SKD02 laptop which are having the following problems. 1. Speakers not working. I tried calling Dell customer service and complied with all the formalities. An engineer also visited but could not fix the problem. It has been 4 days since the engineer visited and there is no respond from the company since then . laptop is in the warranty period of 2 year...

Dear Sir, I have purchased a Set of Computer alongwith a DELL Monitor with led of 54.6 CM (S224OL) from Windows World of Baruipur, Brickfield Road, Kolkata - 700144. Unfortunately, we are astonished that POWER CABLE has not been found in the box, though it is written in the contents in the front portion of the box. It is really unexpected from you like renouned company.I am sorry to say that this incident has made a bad impression...