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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 97

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D
digvijay gupta
from Gurgaon, Haryana
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service not provided by DELL computers

I have purchased Dell Laptop (Model No Dell 3421 S.No C59X271) on 24th August 2014 from Shop address: Arrow Informatics PVT Ltd.(14-15) R-18 Rita Block..Shakarpur Opp Metro piller No 48.Delhi -110092. After 1 month laptop is not working & not able to switch-on the laptop. Then I have register a call to dell call center for problem resolution. When they have checked the details they told me this laptop purchased from Thiland...
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SUNDARAGANAPATHY GS (Sundar GS)
from Mumbai, Maharashtra
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Inspiron 1564 : Service Tag no :28825BS - Worst Service Ever

Address:Tiruvarur, Tamil Nadu

I have good working dell inspiron 1564 laptop wih display lid hinges was broken and i asked for dell support team and i paid Rs.5000 INR for non golden replacement parts. One Service technician came to my place and done service and make my laptop dead and went off. after that i called dell support for answers about this issues.. they told motherboard fault due to improper service done by the technician and they accepted to redo the...
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A
akshay dhyani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Laptop via online purchase from dell

Address:Gurgaon, Haryana

I had bought Dell Vostro V14 3447 Via online through Dell. I received the laptop on 7th of novenmer.The laptop didn't switched on and when i connected to ac supply it showed that battery is not detected. I contacted dell tech support team and the confirm me that the battery is faulty.I asked for a replacement of laptop. The tech support executive refused for replacement and told me that only battery will be replaced. The quality of...
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Sunil Kumar Gopal
from Tezpur, Assam
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REGULARLY CHANGING OF LAPTOP COMPONENTS

Address:Sonitpur, Assam

Sir, I purchased Dell inspiron N5010(service tag no.D2FS7BS) on 2010.Tilldate, I changed its Battery, Keypad and being changed for its CD/DVD driver.Now i feeling "why i select dell at that moment" becouse quality of your product component is very poor.Now i suggested to all my friend and relatives for not selecting Dell laptop/Hardwares.Component cost is also too heavy.It is too bad for Dell company....
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digvijay gupta
from Gurgaon, Haryana
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Poor Service by DELL Computers

Address:New Delhi, Delhi

I have purchased Dell Laptop (Model No Dell 3421 S.No C59X271) on 24th August 2014 from Shop address: Arrow Informatics PVT Ltd.(14-15) R-18 Rita Block..Shakarpur Opp Metro piller No 48.Delhi -110092. After 1 month laptop is not working & not able to switch-on the laptop. Then I have register a call to dell call center for problem resolution. When they have checked the details they told me this laptop purchased from Thiland & not...
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Address:Dehradun, Uttarakhand

I have received below mail on 8th Nov 14. Till now i hav'nt received any response from giftbig.com Dear Customer, Thank you for shopping with giftbig.com. We have received your email request. We will get back to you within 48hrs. Regards, giftbig Support Team [protected]@giftbig.com Note: This is an auto-response email. Please do not respond to this email. Disclaimer: The information/contents of this e-mail...
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Address:Kheda, Gujarat

I am student of CE and bought a dell laptop inspiron 15 3542 on 31st oct., I know that I have to be considered for diwali offer from dell about 8000 rupees... vouchar and 2 years additional warranty ..but I haven't this diwali offer! Dell retailar said me that dell's website is closed the registration on 31st oct...so i not get! ! please hear me and give me the diwali offer! - C.D.Vadgama Nadiad 387002 Gujarat India...
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V
viveksai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dell speakers AX210 not working

hi my brand new Dell speakers not working my windows 7 32 bit, past 5 days search for solution still i could find solution in site also, definitely i never suggest your product because what requirement for speakers to my computer i could find past 5 days search in your and your tech support very poor;very small product it does't work, try all steps upgrading my Realtek driver but nothing doing, please provide solution for this issue, Indian...
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U
ujwal wadhwa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding the representatives and company

Address:New Delhi, Delhi

I have call on dell thrice a day and 4-5 times a day their all representatives are busy. When they pick my call once and then they put my call on hold and then they cut the call i want to know my extended warranty of my laptop and offers regarding that i have paid 3000 from my credit card due to extended warranty of my laptop and i have registered on dell also online and i didn't get the mail from dell and not the message from dell so...
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V
vilvanathan
from Ilampillai, Tamil Nadu
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Consider Replacing your battery

Address:Coimbatore, Tamil Nadu

Just 3 months before i bought a new dell inspiron 15 3000 series.15.6 inches and now i got a problem in my laptop battery as "CONSIDER REPLACING YOUR BATTERY".i need to claim a new battery and i have a warranty period.please contact me as soon as possible and also [protected]. Thanks, Vilvanathan [protected]@gmail.com...
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R
rahul1286
from Pune, Maharashtra
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2 Years Warranty Not Given By Dell

Address:Pune, Maharashtra

I have purchased Dell laptop under dellse offer ..My service tag number is 1625K22. I have registered on website by filling appropriate details. I got an confirmation sms from dell that they will send me sms/email within 7 days for further action. Please Sir Assist me Regards, Rahul...
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R
rsu_elex22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on dell Purchase

Address:Mumbai City, Maharashtra

I have purchase dell laptop from compuindia on 15-Oct-2014. order no - #[protected]. They said i will get 3000 Jabong boucher and 2 year extended warranty once i register and upload invoice at http://www.celebratedellse.com/. I have uploaded the same within timeline. Now they are saying that i have uploaded wrong invoice which is not at all possible because i have never order any other dell laptop in my lifetime.When i have dropped an email...
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N
naren61
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of webcam

Address:Jodhpur, Rajasthan

Sir,

With due respect i have the honour to state a few line for your kind attention and favourable action please.

(1) I have a purcahsed a laptop( Inspiron 3521), Service Tag is 42RCRX1, AND EXPRESS SERVICE CODE IS [protected] last year.Now from few days webcam of my laptop is not working. In this regard i taked to your cutomer care but they are unable to help me.

(2) As i am working in government...
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Address:Bangalore, Karnataka

My DELL XPS L501X model is out of warranty and its display panel has to be replaced. I called Dell Laptop Service Center in Jayanagar, Bangalore. I told exact model no and exact problem. The receptionist said that "it will get replaced in Rs 4000". But that day i could not make it. So after 2 days i called again just to check opening and closing time of shop, and asked price once again, so that time she said "Rs 4500" for same thing. So I...
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S
sanumon
from Bengaluru, Karnataka
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Monitor Complaint

Address:Kottayam, Kerala

Hai, am Sanoop, am writing here to inform you that I bought a LCD moniter with Rs. 4200 (DELL) on 10.12.2013 and now it become complaint. I have contacted the loal aothorised service and they will inform us first you want register a complaint. kindly accept my request and arrange me a call back as soon. the details shown below S/N : [protected]...
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J
jp pallipravan
from Tellicherry, Kerala
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Dell TABLET

Address:Kannur, Kerala

While connecting power supply for charging showing an indication 'invalid battery' and not properly charging.I had already registered the complaint and contacted the service technician and directed me to submit the TABLET at SAHAR service centre near training school Kannur.But on contacting with service centre they told me that they are not authorise to attend complaints on TABLETs.What will I do?...
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Subash Paramasivam
from Chennai, Tamil Nadu
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Service Tag: CZ29VQ1, Submitted to service center to change display screen

Address:Chennai, Tamil Nadu

Hi, I have submitted my laptop in Dell service center, (Ambattur) on 06-Sep-2014, to replace the broken display. And they informed me that they will charge 7k to replace. After couple of weeks, i got a call from the service center that it has been done. When I went to collect my Dell laptop (Inspiron N4110), noticed that the panel has been broken and my laptop looks like it has been picked up from dust-bin. Your executives doesn't even...
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Address:New Delhi, Delhi

I purchase a Laptop 3542, service tag (1H2GB12) from flipkart under Dell se offer. I have paid 1499 and also received the coupons but have not got any communication regarding extended warranty and customer care is not responding properly. Arpit Goel ([protected])...
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Shah Chaizy
from Thiruvananthapuram, Kerala
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not getting proper support for extension in warranty

Address:Ahmedabad, Gujarat

I HAVE PURCHSE DELL LAPTOP ON 24/10/2014 FROM CARE SOLUTION UNLIMITED, AHMEDABAD. AND SO FOR THAT I GET ADVICE THAT THERE IS AN OFFER IS GOING ON NAME IS "CELEBRATEDELLSE.COM" ON THIS ID I HAVE TO DO REGISTRATION FOR GETTING WARRANTY EXTENSION UNDER THE WARRANTY EXPENSION SCHEME. AS THE OFFER IS VALID TILL 31ST OCT 2014. I GET IT MY REGISTRATION DONE ON 27TH OCT 2014 ONLY. WHEN I GO THROUGH THE REGISTRATION PROCESS NO ISSUE WAS THERE. IT...
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R
Raksengar
from Delhi, Delhi
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Dell Mouse

Address:New Delhi, Delhi

Dell Mouse not working properly, it is within warranty period. I am not finding any service centre of Dell in Delhi, India, to change/replace this mouse with new one. Please send me address of service centre to replace my mouse immediately. If I file my complaint through customer care number, there are so many formalities there....
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