Dell India Complaints & Reviews

In my warranty period I had visited dell andheri service center when my system was not starting and so the motherboard had to be replaced.But after a month again my system stopped working and after diagnosis in andheri service center only they told me its a motherboard issue.First they took Rs 1300 for diagnosis and now asking for Rs 13000 just to replace motherboard without giving me the old motherboard back.Plus they are unable to answer...

I URCHASED A DELL LAPTOP ONE AND A HALF MONTH AGO AND IT WAS FOUND TO DEFECTIVE. I SOMEHOW MANAGED TO GET MY MONEY BACK. I BOUGHT ANOTHER DELL LAPTOP AND IT WAS ALSO FOUND TO BE DEFETIVE. THE COMPANY FIRST TRY TO RESOLVE THE PROBLEM AND BUT WHEN ALL INTERNAL PARTS WERE FOUND TO BE DEFECTIVE THEY REPLACED IT. I GOT MY REPLACED DELL LAPTOP AFTER A MONTH AND IT AGAIN HAS SAME DEFAULT AS THE EARLIER ONE. CONSECUTIVELY I GOT THREE DELL DEFECTIVE...

When I purchased the laptop I paid for Windows 7 CD. The vendor informed that, I will be provided with a Windows 7 CD in courier. Even after 6 months I didn't get any courier, Now I have a OS problem. When I contacted the dealer, he is asking me to contact dell customer service and they are telling that they will never provide the Windows 7 CD. Then why we are paying our hard earned money for that? Now to resolve this problem, they will...

Sir, my dell Desktop Systems Power On But No Display, No Key Board & Mouse Light On, Dell Inspiron 3647 Servies Tag- 30nv022 Ex.S.Tag- [protected] Mfg Date[protected] Sale Date- 08/10/2014 Address:- Rejerv Police Line, Block No-D, Quator No-2, Mob- [protected], [protected] Email Id- [protected]@yahoo.com...

We purchase the Dell Latitude 3440 pre-install windows laptop (service Tag No. 41QT712) from “Transtek Infoways Pvt. Ltd., New Delhi” vide Inv. No. TTEK\DEL\14-15\1456 on 29 Sept, 2014 with 3 year onsite warranty (warranty code is CAL003W72118S8IN9. I am attaching herewith the inv. Scan copy Inv RP Laptop.jpg for your kind reference. When We Call the Dell at the DELL customer support no.[protected], then Dell technical support executive...

My dell laptop speakers were giving distorted sound. I called to dell technical support. My laptop has the warranty till December 2015. But dell technician told me that because I have VLC player installed in my laptop so that's why my laptop speakers have gone bad. Dell technical person told that dell will not replace speaker under warranty because I have VLC player in my laptop. Even paying about 10, 000/- rupees for warranty already I agreed...

I Purchased a New Laptop 2months back, I have problem blue screen issue from same day, I contacted the service centre in secunderabad, they checked and confirmed there was hard error, so suggested for replacement then I contacted vendor for replacement but they said, raise complaint in customer care they will replace the device, on next day I contacted and spoke to customer care, they I asked them to replace the device, but they checked and...

I HAD PURCHASED A DELL LAPTOP ON 10/10/2014 AND THE NO IS 4NC 9812. AS PER THE OFFER GIVEN TO ME I HAD MADE A PAYMENT OF RS 1499 ON 14 TH OCTOBER. I AM REALLY FRUSTRATED BECAUSE NEITHER HAVE I RECEIVED THE CONFIRMATION REGARDING THE PAYMENT AND NEITHER THE GIFT VOUCHER. I HAVE BEEN CONTACTING YOUR DIFFERENT PERSONALS THROUGH EMAILS AND OVER PHONE . I HAVE SENT EMAILS TO [protected]@celebratedellse.com, [protected]@gift.big.com, [protected]@dell.com.ON...

A faulty dell System is sold to me and when I complaint about it, It is said that the there is no manufacturing fault and vendor provide you corrupted OS. How what should I do, I need complete refund. Its really annoying. Due to nature of my job, I have to purchase a new system. Now this is a useless curse on me. Help me in getting refund....

Sir, I have Dell Laptop Model No Vostro 2420, Service Tag S/No 6JDZGZ1 and Express Service code no [protected]. While working its screen automatically blinks within a span of 15 mins. My Address is given below:-1/487, New Vidhyadhar Nagar, Jaipur (Raj) 302023. Mobile no : -[protected] (Manish), [protected] (Akash) I request to you please solve my problem asap. Thanking you.....

Sir, I have Dell desktop Model No D06S, Reg Type D06S001, Service Tag S/No 15594Y1 and Express Service code no [protected]. The Power ON problem of my pc. My Address is given below:- IT Cell Army Camp Ponda, Goa PIN-403401 Mob No [protected] May I request to you please solve my problem. Thanking you...

Hi I am Senthil.m.r from Madurai, Tamilnadu. I purchased a dell all in one on Oct 21 from an dell executive. By that time there is an offer for 3years extended warranty and some gift voucher. When i asked the dell sale person regarding this she said it will be given after 45day. now it is almost 70 days and there is no reply form that executive. Request how to get my vouchers from dell. Regards Senthil MR [protected]@gmail.com...

Brought a working laptop to DELL Authorised Service Centre located in A/336 - 101, 1st Floor, Aisha Manzil, Swami Vivekanand Road, Opp DCB Bank, Andheri West, Mumbai, Maharashtra 400053, India and got it back after paying more than 4000 INR and approximately 2 months waiting broken/unsuable....

This being my first experience soooooooooo very wierd with dell That now i feel so frustrated that i made my friends buy dell laptops worth lakhs. Its ridiculous Your executives have no sense to talk to a customer Specially ([protected]@dell.com) i am really annoyed by the after sales services of dell Dell must understand its superiority in the market is just because of its after sale service. I am being...

MAHAVEER LALWANI, BCOM, LLB Advocate “Lalwani Paradise” #23, Thandavaraya Pillai St, Sowcarpet, Chennai – 600079. MB – [protected], [protected],[protected] [protected][protected][protected][protected][protected] Registered Email Date: NOVEMBER 28, 2014 Ref. LN.006598.2014 To, Dell Technical Support Sir, I am Mahaveer Jain, Advocate...

Dear Sir, Even after getting my laptop replaced thrice, there has been no proper service provided. The Senior Manager at Dell, Mr. Pawan Budhwar (E-mail: [protected]@dell.com) talks to me rudely saying "Go file a complaint if you want to" and doesn't give me a proper solution for my complaint. Even after all this my complaint still persists....

Dear Authority I have been constantly calling the customer care to replace my defective internal JBL Speakers with a new one, The customer service was not responding to me for the past one year .If you could not give the sufficient spare parts the why Dell is releasing different laptop variants. So kindly take some actions and give me a replacement ( I am not asking you to provide me free of cost I can pay U ) . Kindly mail to bibin.[protected]@gmail.com....

HI, I have submitted my i5 inspiron for service at sadashiv peth. ddp reference number- ENQ/DGPUNE-2/14-15/0003859 and they told me its motherboard issue and needs to be replaced for which i paid rs 13000/- via net banking to them. They confirmed that within 10-12 days my laptop will be ready however, when i called them on 25/11/2014, they told me that parts are not available and hence, anything will be possible only after 12/12/2014. This...

I have bought my dell inspiron N5010 CORE I5 laptop around 5 years ago. curently I am residing @pune and before 3 months ago I had put my laptop to the authorised service center @sadashiv peth pune branch. I am lots of suffering with these guys and the way they are providing the services to the customers. intially there was an issue with mother board and in a very rude manner these guys informed me that it will take almost one month to...

Dear Sir/Madam, My Express Service Code No. [protected] (INSPIRON N5050) I had paid Rs. 1364/ by online on 14.11.2014 for Technician, I called on [protected] for 6 to 7 times for what about Technician but all are said our Technician Name & contact no. not shown our system. And they are saying 7 to 10 days our technician will come to you but in the agreement they are mentioned only 7 days and all ready 12 days are passed. I...