DEN Networks Complaints & Reviews

Since saturday evening i am not getting any channels in my tv. There is a message flashed on screen saying "den logo and welcome to the world of digital entertainment symbol on screen", while i had paid the entire monthly payment regular. I raised the complaint[protected] with their support center on 06th morning and there has been no attempt to resolve this issue. Even after multiple calls and mails there has been no response or resolution...

Last 26 Dec cable not working error on the screen please call customer services security problem 11 same day same time call to the cable operator but cable operator not pick my phone next day call to the customer care he and she told me set up box deactivate for what reason he and she told me pyamet regarding issues I told to the customer care executive mam or sir full payment clear to the cable operator every time customer is wrong and you...

My name is Mohammed Anees Qureshi, my complaint against one of Den Cable Operator Mr. Ranjit Cable has not given any bill since 10year, when we had taken knowledge from RTI for Telecom sector they Mailed a copy telecom Regulatory Authority of India Act. It's return on their Act to gave a bill to customer on 2012 is compulsory, and also I had given complaint to chirag nagar, ghatkopar mumbai police station on 8 Feb 2018,
After that...

Since sunday evening i am not getting any channels in my tv. There is a message flashed on screen saying "you are not subscribed to this channel", while i had paid the entire years payment upfront in may 2018. I raised the complaint[protected] with their support center on 25th morning and there has been no attempt to resolve this issue. Even after multiple calls and mails there has been no response or resolution of this. The local cable operator`s...

Dear sir/madam
I bought an yearly subscription of den boomband 20mbps connection on 11th december 2018 in shalimar bagh, ac block, delhi, pin code 110088.
Since installation the internet is either have connectivity issues or very poor internet speed..
I have complained at least 10 times within 10 days of installation about this issue to the nodal officer of den networks as well as the concerned complaints representative...

Hi all,
This is about the network issues which i am facing almost every 3rd day. Den networks has degraded its services so much now a days. Firstly the network is quite costly compared to other networks. Secondly we face network issue alot, i am using 50mbps plan and still i am unable to use my wifi some times and the speed too slow. Also, the staff is not very cooperative. They don't answer your calls and leave it like nothing happened....

Den broadband cutomer care guys are continually harassing to get rechanrge done calling upto 30 times per day. Even if i am disconnect there call they keep calling until phone is picked up.
Its a mental harrassment because i can be in a meeting or in hospital it doesn't matter to them..
Totally feedup of there service wven i have asked them to disconnect service which they don't....

Den broadband is a fraud company because 3 months salesman of den broadband has given me 3 months plan in offer of 4 months but after 3 months my connection is cut and when i am calling to customer care of den broadband then nobody is giving the proper response and not solving the problem even senior also of den broadband so they are very careless for their customers....

I took connection some few weeks ago. And a guy call ganesh came to install paraphernalia. I requested him to activate these two channels and he said that you l hv to pay extra. For that i readily agreed. After that my ordeal started. It has been around 3 weeks.. I hv been calling that guy at least 15/20 times. He never picked up my call. I called helpline number and i was told that service will activate in next 48 hours. Nothing happened....

Den Networks — set top box refund money not given

1 Review
An Anudeep R B on Aug 21, 2017
Submit a Complaint
Hi, we had den tv cable connection pas 10 months, and we deposited amount of 2000 rs, for which they had provided a cable connection with setup box on a monthly rental of 230rs. When i asked to disconnect, cable guy denied giving full deposit amount back!. They took 2000 rs at the time of installation....

Hello den team,

I am using den cable services from stn cable rudrapur. We have raise complaint over telephone number [protected] for cable network last eighteen days. We lot of time called to stn cable, and they are says to coming to next day. But his never next day come.

Really we are disappointed with their services. They are not take the seriously customers.

We are advice to you, please make...

Hello all,

I am using den broadband services and since last three days, my internet is not working. Before recharging the pack their executives use to call each time and says to recharge it, but whats the point of recharging it again if its not gonna work and i have to use some other alternatives.

I also called their technical engineers and first they says they are coming and after that they just stopped responding...

My name is arunachala prasad and i had raised a request for closure of my den boomband account, a_117454, more than 4 months ago and it is still not completed. The modem/router has been collected but the account hasn't been closed yet. I have made multiple requests and follow-ups regarding this but this hasn't yielded any results yet. I'm concerned that the connection would be misused as the address proof that i had provided during the new...

I was using den network from last 2 yrs. Suddenly on 15 sep my connection was disconnected without any intimation and the local operators said that we will not provide connection in your society which is in gurgaon. And i have done a 8 months recharge from which 3 months are left. Local operator is saying call on customer care and customer care is saying we dont have any information. This den networks company is making fool of customers....

Whenever i out on my tv there is technical problem is show on my screen for this many of times i complaint to my operator but not respond so well and when then resolve my problem then pictures are not clear. Plz resolve my problem as soon as possible... Our cable operator is. Sanjay sharma is not a responsible person for this post either u change my operator or resolve my problem total money wasting...

Hello sir,
I have taken a broadband connection on 11/09/18 but as of i m very unsatisfied with your service team i am getting very throttle speed i was requested to your please resolve the particular problem but i didn't get any good response from your team side and unfortunately my i'd was suspended yesterday due to some issue and as of now i am completely unable to use internet i hope i was taken very wrong decision to get den connection...

To,
Nodal officer
Madam,
I am a cable operator in den natwork pvt ltd my lco code is bh816, hear is some documents i submitted. I pay for nagra box 900 rs and hd box 1600 rs and monthly charge jan to june 69 after june 75 rs per month when i purchased box my distributer says 3month subscription free but now he add all subscription charge and close my all boxes hear i submitted my payment sedul in documents. My subscriber...

Dear sir
I find your email through trai web site

I have been using cable tv from ccn network since last 5-7yrs

But on 6th sep. They closed our connection and said ur connection fee not submitted with us. Tats why we are not give u until unless u pay.
But according to me we have already paid (1 yrs subscription fee eg 2400/- rs) our fee to his worker who is looking after his cable network in our...

20 times called customer care, 500 times local operator to resolve the problem.in 60 days daily no signals, how everyone will survive. But all are the same. Nothing done, mistake is mine that i paid full 12 months subscription, else they would had attended. Think 2 months connection but able to see only for 5 days
Nitin hemrajani
113/191 swaroop nagar
Kanpur - 208002
Mb - [protected]...

Actually i made my payment on 17 august 2018 at 10:06 am for inr 5502 (Plan: run_5mb_150_y_4662_wb) and the payment which i made was successful. My concern is that den customer executive saying that the payment is not cleared or failed on their end.

As my internet was not working even after making the payment, i did one more recharge of inr 5502 from another credit card on 18th august 2018 at 2 pm. According to this i made...