DEN Networks Complaints & Reviews

Dear team,

I am reside in east delhi, west vinod nagar,, my address a-37, gali no-8, west vinod nagar delhi pin code-110092.
Actually my near by den cable service centre, i am take a plan 420 rs, but cable not coming, cable staff telling 24 hours required for software updation and also today confirm your setoff box is not working, so please help because everyday not provided clear information. Because my calculation...

My vc i'd no[protected]. My provider is not giving any choice for selecting package according to trai. My last package also selected by provider automatically. When i met to provider, they simply said that they are not giving option. This is against trai. I complaint before but not getting any rply. I want solution, and get back reply. We, customer have faith in consumerpuram. But if we neglected, then there is no necessity of having such...

Since last three weeks undersigned had requested for customer requested packages and registered with den service provider vide ref. No 5187152 dtd 13/02/2018 and ref no. 5198328 dtd 18/02/2019, but without any response from den even after several followups at contact no. [protected] with mr sanjeev, mr deepak, rahul, ayush.
I have also communicated with service provider m/s den (Personnel - mr abhijit) and den local cable operator...

Why i can not choose or delete channels from my first 100 channel pack. My distributor is asking to have all fta channels only in my first 100 channels and asking to buy 25 more channels to add the paid once.

On asking they reply that i have to compulsory buy both bst and dd pack in my first 100 channels. They say they can not do anything about it as software is not providing the support to delete some channels.
br...

Den network (Yavatmal), maharashtra,
Sir, 1 month hua sir par abhi tak channels active nahi kiye hai aur hd channels bhi nahi hain hai. Total hd channels bahot bain sir par hamare yaha available nahi hai.. Sir apne to freedom diya hain par ye networks wale apni manmani karte hain sir.. Sir pls. Slove my problem sir pls solve my problem.. Thanks.. Jai hind...

Box no.[protected]
Mob no. [protected], [protected], [protected]
I selected the package of Rs 150 with star plus pack, sony pack, zee tv pack, discovery pack, kids turner pack and i requested to add single channel of color..
According to the local cable operators i talked with Anju and she declined that single channel cant add and she talked with me in very atrocious manner and in a very abusive language..
Then...

We have opted new channels as per the trai rules but all of these channels are not reflecting and we have already complaint it with the operator and everytime he said it will work and no positive response we get till now. He has already taken monthly fee for this month and how we can get our refund as we are not able to see all channels and when it will be corrected....

I am using Hathway digital TV network annual plan and it is not working since last twenty days. only FTA They have taken it for granted and not resolving the issue. Inspite of continuous followup no action has been taken..
http://hathway.com/Digital/CustomerService
I do not understand will there be a resolution on this soon? I complained to the nodal officer and no action from his end also. Not able to understand where should...

I had selected channel package for my 2 tv sets online at dennetworks.com after making account on their site. The selections for two tv sets was acknowledted vide req no: den[protected] and req no: den[protected] respectively
As informed by message from den, had made payment of rs 219+ tax and rs 276 + tax (For 2 sets) to my lco m/s bcn suncity network pvt ltd for both the packages selected on 11/2/2019 total payment made to lco...

Hi all,

I bought the package of 502 and paid it to the cable operator beginning of this month. However today all the channels are blocked and when i asked the cable operator he said that it is blocked by the customer services team and the only package active right now is of 245, when asked about when will it be unblocked the cable operator said it will be unblocked in couple of hours so by 4:00 p. M. Today that is 24th february,...

Hi sir meri complaint yeh he ki meri den company mujhe mere selected channels nhi de rhi he me 15 din se complaint pr complaint kr rha hu waha pr phir nhi nhi mil rhi he me chata hu un pr kadi karwai kri jaye mene mcd charge pe kr diya he but free chanel nhi mile total amoumt 211 pay kre hai regards.. Rahul sharma
Contact number...

.[protected]...

After changed framework in cable tv industry by trai, den has still forced me as it's consumer to take pack subscription of his choice and not of my choice.
Despite my repetitive complaints to den as my cable service provider i. E. 5178245, 5189597 filed 12 days back on non activation of my first ever plan request made online as per new trai regime, which was also shared by me with den lco, with nodal officer, source roy chaudhary,...

My vc id is[protected]Kanpur, u. P). My local provider is not giving choice to select channels as my wish. They select channels as per their requirement in which i don't want to need those channels. But according to trai, customer can choice their channels which they paid. But lco does not follow the rules. They simply say to select their pack only. Initial pack also activated by them without any knowledge of me. So i want solution....

We have opted for Wifi service of DEN BROADBAND over AIRTEL as we heard that it was better than AIRTEL.

But we were very wrong.

Den wifi is pathetic.

Den wifi is most of times nt working.

Den Wi-Fi customer care dont care.

Den wifi is Worst wifi ever.

We have paid fr whole 1 year, but now we are sorry about it.

Pls answer to our...

DEN Cable operator(Sunil Cable Vision) have created their own package and saying that you have to watch 100 FTA channel no matter what. They are not giving us the option to deselect the FTA channels and use combination of PAID and FTA channels. And we have to pay 20Rs extra for every 25 channels.
I have selected 64 channels from the bouquets offered and selected 10 FTA from the list and 26 DD compulsory channels. So 64+10+26=100 Channels...

Old TV channels were disrupted since 10/02/2019 without any notice.Even after requested advance payment of Rs 360 by cable operator M/s SSV cable on 14/02/2019, they are unable to load the requested channels till date.Some channels they uploaded were not as per request hence distributor M/s DEN and cable opeartor M/s SSV cable were contacted several times, but inspite of registration of complains with M/s DEN (Ref 5187125 dtd 12/02/2019 and...

Den service provider has fixed 100 fta channels as part of basic tier pack and not agreeing to deselect because of which even i[censored]ser selects 1 channel which they need it is being considered as ncf slab 1 by adding 20 rupees as additional charge.

Whole idea of new trai regulation is to provide consumer the freedom to opt for channels which they need.

Trai has clearly mentioned "consumer will have freedom to deselect...

Dear team,

This is a message as i am a den cable customer but my operator is activated my cable package as per his choice and asking monthly as per his choice. I have requested my choice of channels in his mobile app but they are not accepted and asking only renewal as per his choice. Please suggest me how can i view channel as per cable operators choice....

I am subscriber den through m/s national vision network, 117 mirpur cantt, kanpur. Broadcast of times now, mirror news channels discontinued since aug 18 and zee channels terminated since 1, 2, 2019 without notice. I m not in default. National vision demanding feb 2019 subscription of 300.00. I refuse to pay since promised services terminated farudulently in deceitful manner. National refuses to own responsibility. I may be compelled to move...

Den network is resisting to provide all channels even after trai extended deadline to select dth plans till 31st march, 2019. As per trai everyone should select a dth plan before 31st march 2019.in our area den network has already stopped providing all channels and broadcasting channels as per their their will. Also there is a request that the "rs. 130 basic plan", the consumer should have the right to select channels in that pack....