DEN Networks Complaints & Reviews

I got den broadband yesterday evening n suddenly at same night it has stopped working. Till then now almost i continously trying to talk with local so called field engineers of den. And they are giving lame excuses. N most intersting thing there is a complaint number[protected] which nodoby is attending. Worst service ever in north delhi. Pls, guys dnt go for den...

This is to inform you that the den cable tv service was interrupted since 15.7.18 at our home. There was a continuous message on tv screen which reads – system update please wait! We didn't call the service provider for 2-3 days assuming that the same would be rectified automatically as it was a system update process.

Finally, we registered a complaint on 18.7.18 telephonically. A technician came on 19.7.18 and informed that...

This has gone as a serious issue now. Most of the time we do not have cable network. When called for complaint no one even gives a damn about it. Most of the time there is no network during sat and sun. Those days when people get some time to be at home and enjoy the television entertainment, there is no network the tv is blank and dead. We do not have a proper list as well to check for which channels are we actually subscribed for. Sometimes...

I have taken a den broadband in gurgaon sector 52 wazirabad gurugram. I have pain the 2004 rupees to abhay ([protected]) in paytm and he forwarded the amount to prateek kumar number ([protected]). Its already 3 days passed after payment. But still my connection is suspended. When i call customer care, they use to tell me that we will resolve your issue in 24 hours. But from last three days, the issue is still the same. What is going on, is...

Hi, my name is nikhil behl. It was my biggest mistake to install the broadband of dennetworks. Since i shifted my plan to rs. 900 which offers me 50mbps speed but i'm only getting the speed of 15mbps on a average basis. Maximum speed i get is of 30 mbps.in this whole month i have called customer care number for like 7-8 times and all they say is that they re sorry for the in convinience. But what am i supposed to do with your sorry? The engineer...

I had applied for your Den broadband connection in March 2018. I had paid 5340 rupees to your executive. After that your executive told me that Den connectivity is not available in our area(Naraina Industrial Area-1).
He told me that my submitted amount (5340 Rs) will refund after in few days.
But this amount is not refunded to me yet. Whenever I call to him, each & every time he told me the amount will refund in that week....

Its been 3 days my set top box is not working... The operator is not showing up... Give us false claims of visiting but yet didn't solve any of our problems... I am sick and tired of den... There is no connections some whole days... All my neighbourhood is tired of this... The operators only shows up to collect charges... I called him for more then 10 times once he said i will come and check and didnt showed up yet... All are fake people...

Local cable operator is harassing me a lot.
He has taken rs.600/- in cash for may, 2018 & june, 2018 but has not recharge my connection.
He has written his email id in my account,
Kindly remove his email id & put my email id into my account, so that i can pay into my account directly and
All channels are not coming
Or
I want to pay rs.1000/- into ky account kindly guide.

And
This...

Den Broadband,

Team Den one of your team approached me for a new connection, then after discussion, i finalized to take a connection from your network with a mutual agreed of Rs 393 Plan/month of 5 mbps upto 60 Gb, Accordingly i have made the payment of Rs 400 on 14 Apr 2018 in Paytm. and my connection was installed on next day. But after the one month when i tried to recharge the amount reflects is Rs 786. Which is almost...

Hello there,

I am sandeep kar. My den card id is [protected]. Since 1 month i am facing issue in my den cable. So many times contact to customer care, sometimes they are received my call sometimes not. They are taking complaint and told that it will resolved within 48 hours. But nothing happen after that.
Den i am giving you 250 rupees per month for viewing my tv not for your profit.
So, kindly take it seriously...

I had place dthe order online from the given wesite but I have received totally different SAREEcloth (some low quality roadside stuff). When I received the order from xpressbee, they made me sign the document and took the payment first before handing me over the product. The delivery guy made me talk to the concerned person from xpressbee on phone and they denied taking back the parcel and returning mre my payment when I checked that it was...

Unable to watch any channel. On each channel there is blank screen and a error shows "you are not subscribed to this channel. Contact cable operator/ customer service to subscribe"
Complaint to cable operator united cable but still the prob has not been resolve kindly consider this and get is resolve. Highly escalate this issue authorities to rectify

My den card no.[protected]...

Hi i have purchased new connection (Hd box) from cable provider here in south city gurgaon (Golden cable - bobby) on 10th may 6pm. I have paid 2450 rs for new connection. My cable has not started yet after 4 days. Cable provider not answering my phone calls. I have reported the same on den customer care but no solution has been provided yet even after 6, 7 follow up calls. Please look into this urgently as it seems like i have done mistake...

The cable network is totally unavailable for last 15 days. Monthly subscriptions are made promptly online in time. Despite repeated calls to local cable operator, there is scant response from them. Advise local cable operator to either redress the complaint or remove the facility forthwith as the the service is totally unsatisfactory either in attending to calls or repairing the faults. Action needs to be on lightening speed. Thanks....

The service of den network (Modern satellite) in banashankari 3rd stage is the worst one ever i have seen. Pathetic service, it's been 15 days we have complained about issue no action yet, they are very good at followup only regards to payment and irresponsible team. They are absolutely sick n tired of their service. Please unsubscribe this service....

The den local operator named modern satellite situated at bangalore is not providing good service. From past 10days many channels are not coming and when we complain the same they say they will come and check but no-one is bothered to come. Even after paying the fees on time from past 10days we could not utilise the same. Could you please contact the cable operator "modern satellite" situated in banashankari 3rd stage bangalore. The people...

Dear network provider
I have paid for unlock zee network channel to my cable operator, but there is no respond from her and i want to lock news 24 channel also. I request to consider these problems. My no. [protected] & ragister no. Is [protected] card no. Is[protected]. Cable operator is pramod budaun.
Add meera ji sahab, budaun, up (W) 243601...

From many months after recharging for hd channels also i have to followup for atleast 10 days every month for starting my hd subsription. The cable operator people are very rude in talking and never bother about problem.

This is cheating, as cable operator is taking advance payment (Recharge) and they behave whatever they feel.

The people working there are illerate and shout at us when we call everytime and threaten...

We are using den network for the last many years. We are facing a great problem from last 6 months that zee news channel is delibrately removed from my cable tv, although i payed for all the channels. On repeated complaint to my service provider, ie den cable meerut, they outright denied to show zee news channel on den cable. Payal telicomunication owner mr mp singh ph no.[protected], was also contacted but he also shows his inability to broadcast...

Hi,
It has been 4 months now that i have been complaining about the no show of zee network channels. Every time the customer care has assured me to get the services back within 15 days. Clearly, the same has not happened till yet.
Although, when the same has been discussed for discounting the bills in lieu of missing channels, i was told for zee channels i should be paying extra - over and above the regular bill amount.br...