DEN Networks Complaints & Reviews

Sir, I'm R N Bajpai den cable tv card no. Is[protected]. I do recharge of 334 rs form Amazon of my TV. Recharge is successful. However after 10 days the cable operator cut the connection by saying you do not recharge from us.
I recharge my cable tv of rs 334 but the cable operator charge me of rs 420 of the same connection. His name is jugraj and Mobile no is [protected]. He make foolish us in name of company. I call him why you cut the connection in reply he said you didn't pay me to recharge of you den cable tv.
I say I will filled complaint against You. He say he has don't fear this stupid complaint. no one can harm me.

Today, I call den CUSTOMER where I get to know about my den cable TV pack. My pack is Golden and the monthly rental is 299 rs. However, the Jugraj cable operator charge me 420 rs against same pack. What a ###. According to TRAI, CUSTOMER has power what they to see or not, then he pay only GENUINE charges.

I pay 420 rs to Jugraj through Google pay, with this mail I share the Google transaction.

I have requested please take strict action against otherwise I will switch to other operator. And encourage the people around the locality boycott the Den.😡😡🤬🤬

If my problem not resolve, then I will take further step.

Sir, I do recharge den cable tv card no. Is[protected] from Amazon. Recharge is successful. However after 10 days the cable operator cut the connection by saying you do recharge from us.
I recharge my cable tv of rs 334 but the cable operator also charge my rs 420. His name is jugraj and Mobile no is[protected]. He make foolish us in name of company. I call him why they do this, they didn't pay me to recharge the den cable tv. I can resolve the technical issue. You could do complaint I don't fear this stupid complaint. no one can harm me
I have requested please take strict action against otherwise I will switch to other operator. 😡😡🤬🤬

Dear sir/ madam,

please close this open case i had recharge my den tv cable by paymytv.in on 13th April, And after successful recharge of my den setup box my cable was working properly.

But 14th April my cable is gone and I have contact on Den customer care and I have discussed my issue then executive said "contact local cable operator".
And executive has provided case id for my complaint[protected]w301107 ).But let me tell you today that my cable operator has said that "he will not be responsible" when I recharge my setup box online and they closed my case without resolving my problem I continuously reporting on den customer care the provide me another case I'd but operator will closing the case without communicating with me. Please help and take an action against cable operator.

My new case I'd is 25042022w451934 .

I request you to kindly take action so that I can enjoy my cable TV.

Receipt no. - AT[protected]
MAC ID[protected]
Case id[protected]w451934
Contact no - [protected]
Address - Tadi khana chownk, prashadi lal road New Bharat Sweets

Ast 2 days cable is not working..called many times to operator no response.
Plz resolve it as soon as possible.

I am Ashok Kumar Pandey and I have a connection of DEN Cable in my name at the address- A-115/A 2nd Floor Ganesh Nagar, New Delhi-110018. My LOC is "Syscab Network Pvt. Ltd." and the company office address is "WZ-139/10B, New Mahavir Nagar, New Delhi 110018"
I had deposited Rs900 as a security deposit for the set up box, and now I want to permanently disconnect the services but they are not refunding the security deposit....

The service provider could not gave services on Sundays, twice or thrice in a month specially on sundays I am facing technical issues and they said that on Sundays we have no technician.

After paying the complete package most of the channels don't work and even after too many complaints the problem is not resolved

We have taken subscription from Den network through Hamsa Cable khb gopala Shimoga Karnataka by paying 1900 rs towards connection and other. Our cable was given connection 15th Dec 2021 by Sri Shantaraj. But we were given service upto 13 and insisted recharge on 13 th Jan. We did it with a protest when informed it is a software problem. Now in Feb. it is cut 12 midnight and screen showing recharge again. Our subscription to be over by 15 of every month. There is a problem and injustice. Now we urge you to reinstate till 15 Feb. And then cut afterwards. Next do it immediately. Otherwise I will complaint to consumer court about subscription cutting service and not made receipt for already paid money in Dec. and Jan.
Aggrieved customer
Card id[protected]
Bouquet id 25040

My wifi connection is in the name of Mr. Thomas VJ, we have been using den wifi connection for over many months and from the beginning itself we are facing issues with wifi network once or twice in a month. But this time its been 3 days and its not yet resolved and all other connections are working completely fine. Even the staff response is too bad.

I recharged my set top box 5-6 days ago still it shows not recharged I am calling the authority they do not answer my call put their phone switch off it is really very unpleasant that a customer is being treated like that I m really very angry and irritated
Authority phone no -:[protected]

4 time network lost in a week and when we call operater he is not receive call, recarcge will not give in time.

My wifi connection is not working properly Since last two months i have completed many times, there is no solution

I am complaining so many times to local body but their is no response

I like to watch local cable channels from my childhood days. But since past one month I am seeing only advertisements on DEN Local Channels. What is the use of calling these channels DEN NXT, DEN HITZ, DEN BOX OFFICE AND DEN PREMIER? Please tell me when will you start showing proper movies and music on these channels?

Thanks,
Prashant

Hello sir this is varun kumar rajvanshi from hardoi, 241001, Uttar Pradesh. Currently, I am suffering some network issues with this connection and my local provider did not listen to any complaint with this and I was too disappointed with it that way I have to complain about your organisation . provider name is. Lucky sabbarwal icecream hardoi.

Your staff behaviour is not good they behaviour rudely and not attending any complaint we call them 2 or 3 times in a day for previous 7 to 8 days

We complaining them about zee anmol and others how's signal strength and quality are zero and one percent and sometimes shows many junk characters and technical problem also not working properly for about 1 month

Praveen gujar

Technical Problem is coming and there is no signal coming

Dear sir/ madam,

please close this open case i had recharge my den tv cable by amazon on 30 oct. And after successful recharge of my den setup box my cable was working properly.

But today my cable is gone and today I have contact on Den customer care and I have discussed my issue then executive said "contact local cable operator".
And executive has provided case id for my complaint[protected]W779467). But let me tell you today that my cable operator has said that "he will not be responsible" when I recharge my setup box online.

Screenshot of my online recharge details and UPI transaction number is given below for your reference.

I request you to kindly take action so that I can enjoy my cable TV.

MAC ID[protected]
Biller reference number - PU01QQKM4565
UPI transaction number[protected]
Case id[protected]W779467

Dear sir/ madam,

please close this open case i had recharge my den tv cable by amazon on 26 july. And after successful recharge of my den setup box my cable was working properly.

But today my cable is gone and today I have contact on Den customer care and I have discussed my issue then executive said "contact local cable operator".
And executive has provided case id for my complaint[protected]W779467). But let me tell you today that my cable operator has said that "he will not be responsible" when I recharge my setup box online.

Screenshot of my online recharge details and UPI transaction number is given below for your reference.

I request you to kindly take action so that I can enjoy my cable TV.

MAC ID[protected]
Biller reference number - PU01QQKM4565
UPI transaction number[protected]
Case id[protected]W779467

Dear den, I have a broad band connection in the name of 99 Home Decor, my registered mobile no is [protected], C-116 backside Tagore Garden Ext. Road no 28 Opposite Neelkamal School Uniform, New Delhi 110027. The sales field executive ( mr. Shivam Pandey, mobile no [protected], ) he has fake comments to me for new connection. He said, you make the full payment then he returns the 200/-. Now he is not pick my phone. his behaviour is not good for company. It's is requested to return my money.