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DEN Networks Complaints & Reviews

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Last updated Feb 24, 2024
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DEN Networks reviews & complaints page 22

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H
heloniki
from Noida, Uttar Pradesh
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payment issue not resolved

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.denboomband.com

My user ID AG47932801, i have already called many times to resolve the payment issue(Refund).They say that the issue will be resolved by the evening & there comes another day and no action is taken by the DEN BOOMBAND service provider.I am calling them since 17th, july 2017 everyday and they say by the end of the day issue will be resolved.even i have send them emails regarding it but they just reply that your issue will be resolved soon.This...
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R
Rajnish Raj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud issue

Address:New Delhi, Delhi, 110009
Website:DEN BOOMBAND

I reacharged plan rs.777 of den network. It said in this plan they give us network speed 20mbps initially 120gb deta. After that they give us 5mbps speed unlimited. Yesterday 10/07/2017 i reacharged and give him total (Include gst) rs. 917. But den network is providing me speed only 3.7mbps initially. Always den network is doing same thing previous few month. They do not listening after complaint register. My user id is :- ku57767025. My...
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H
hira lal kanauzia
from New Delhi, Delhi
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Cable network operator

Address:New Delhi, Delhi, 110010
Website:den cable

The services of den cable services provided by Manisha cable (Old Nangal delhi cantt) is really pathetic in Old Nangal Delhi Cantt of south delhi.
No proper signals for the past three months in complete Old Nangal Delhi Cantt area.

In-spite of repeated complaints no action is taken by them,
The customer care person also expresses its helplessness to resolve the issue
And on being asked to resolved the...
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R
Rahul R Singh
from Delhi, Delhi
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Refund of deposit

Address:110047
Website:www.dennetworks.com

Hello, i was using den connection for last 1 year. Now i got hd smart tv so i m moving to hd cable but our cable operator doesn't have that facility so we are switching the network but when we told our cable operator that pls take ur den st up box and refund our 1000 rs he totally denied.

Can u pls look into this matter

Address-c-3/15 ayanagar new delhi
Contact no -[protected]
[protected]...
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S
Shashank c
from Delhi, Delhi
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Issue with broadband speed and services

Address:New Delhi, Delhi, 110012
Website:denboomband.com

I would like to complain a fraud internet company where i was promised a better internet connection with the speed of 20mbps which only happened one day. From the second day of the connection i started getting trouble with my internet speed.

I filled several complaints and informed techs about the problem but no one is responding and illiterate technician who doesn't know anything about the internet calls me and ask the useless...
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R
rajee38
from Ahmedabad, Gujarat
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S d box

Address:201005

Your cable opertor cheat us as against old box he has given new box for rs.1000 now h is not retuning we wantour od box in return he is not retuing our money nor he s ging the bill in span of half an our
Now he is saying if you want to disconnect ur cable go ahead we least bothed we r having n no of customes
If this is the atitude we will difenatly disconected

Regrds
Rajeev

[protected]br...
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C
caman0087
from Delhi, Delhi
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Not refunded my money

Address:New Delhi, Delhi, 110042
Website:all

Hi, we had asked for the tv cable connection from den networks 8 year ago, and we deposited amount of 1200 rs, for which they had provided a cable connection with setup box on a monthly rental of 250rs. Now today, when we asked them to disconnect the connection and refund our deposit they are denying to refund our full deposit money, without giving any particular reason for the deduction. They are deducting full of deposit money without any...
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L
Lalit8821
from Delhi, Delhi
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Broadband network is very poor speed

Address:New Delhi, Delhi, 110032
Website:www.denboomband.com

Very very poor speed
My den boomband register number [protected]. I am complaining for very poor speed. You have provides 20mbps. But now i am getting just 1 45mbps. If you will not able to provide me 20mbps my all work is suffering regarding your service your engineer not able to solve the problem even they not interested to solve the problem i am feeling cheated. I will not use your connection and refund my payment......
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A
a. verma
from Mumbai, Maharashtra
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Discontinue service even after payment.

Address:Lucknow, Uttar Pradesh, 226020

I am den cable costumer in lucknow khadra area. My cable operator is asha cable network. I have payed my bill till may 2017 but my service is disconnected even after payment. I also informed my cable operator but problem not resolved. Then i called den costumer service no. They provide me a complain no.[protected] on thursday morning they gave me a complain no. 4352103 but problem is still on. They said that i have not payed my bill of month...
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R
Raja Gaurav
from Lucknow, Uttar Pradesh
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Wrong commitment

Address:New Delhi, Delhi, 110018
Website:www.denboomband.com

My name is Raja Gaurav. I am a user of den internet. My user ID is Raja448. My phone number is [protected]

I am cheated by denboomband as they promised me that they will provide me 60 GB data with 5 MBPS speed but plan activated by then was 25GB with 5 MBPS speed. I complaint against it but no action is taken even after 1 week of the complaint locked date....
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I
INDER PAL SHARMA
from Gurgaon, Haryana
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Tv transmission unsatisfactory

Address:New Delhi, Delhi, 110078

There has been a constant problem with this service provider. The transmission is so poor that the cable transmission goes off almost every hour. Most of the times it goes off the air at 2030 hours and then gets restored only in the morning next day and that too not before 1000 am. There is not a delay of a day to collect the subscription. Their man knocks the door on every 2nd or 3rd day of the month and collects the subscription. Please...
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A
Akanksha Batra
from Delhi, Delhi
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No installation

Address:New Delhi, Delhi, 110034
Website:Den

I gave a missed on a number for a connection
I received a call of your representative and den a representative named Arun Sharma came to our place and took the required documents as well as rupees 1788 for the wifi plan on 13th april 2017
No installation or registration has been done against dis
I have been sending mails since den for the same and still 2-3 days bck i received a call asking the information problem happened...
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R
rajat_arora01
from Noida, Uttar Pradesh
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Poor quality internet service

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.denboomband.com

I have purchases pre-payed service from den. I have been facing frequent connectivity outages from DEN since "Apr 25, 2016", but when i requested them to provide me extra internet service for all those hours in which i was unable to use the internet because of issues from their end, they just do not reply to our requests.
This is against the consumer rights.It is like a mafia going on, taking payments in advance and then not fulfilling...
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Shi9lpa
from Kolkata, West Bengal
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Quality defect

Address:Kolkata, West Bengal, 700048

I am shilpa sena i have order on 17/04/17. 5 double bedsheets and 10 pillow cover from tv-shop at rupees 1385 paid to them on delivery date 21.04.17. The product they have send to us is defect in quality i have immediately complain in customer care of tv shop. They said they will refund my money back. Today from the tv - shop customer care they call me and said that they will not refund. So please help how to get my money back from them....
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R
rameez.tmv
from Mumbai, Maharashtra
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Online fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 422101
Website:Tvshop.in

Dear i order product through den snapdeal tv channel my order id is[protected] its a 3pair jeans combo (rs 1200)but product is such a cheap quality and size also not properly fit i request to them that refund my amount or exchange it which it was shown in their tv channel. But here product is different. so there executive is denying to refund or exchange.
Please help me its totally online fraud with me
Thanks
Rameez Shaikh...
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H
Hardik@123
from Delhi, Delhi
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Disruption of cable services for last 15 days.

Address:110095
Website:www.dennetworks.com

To,
The Den Network
I am prepaid customer den cable network my customer id is [protected]
i have not being getting services from last 15 days despite complaint be made many times verbally and written format but the representative of den network turned a deaf ear to my complaint and did not show any interest to resolve it despite the payment being paid at the 1st of the month family members are distressed they are...
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V
VishalTapre
from Mumbai, Maharashtra
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New STB replaced with already repaired Faulty STB for no reason

Address:Thane, Maharashtra, 400606
Website:densatellite.com

I have DEN satellite cable (smart card no[protected] since last 2 years. We have Sairaj cable (mobile no [protected] / [protected]) as our local cable operator.

At the time of installation he gave us new set top box(STB) with cable connection for which he charged 1000 Rs installation charges. Reason I shifted to DEN was Star sports channels which were not available with other cable. For few months star sports was working...
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D
debas67
from Gurgaon, Haryana
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Refund

Address:New Delhi, Delhi, 110045
Website:www.dennetworks.com

Sir,
Den CAF No. 00281024 for new connection debasis biswas for new connection.Due to feasibility problem new connection is not possible. After repeated instruction cheque deposited and taken payment. Cheque no 089999 OBC amount of Rs. 766. Please refund as early as possible.No body is giving response. Kindly look into this matter and take necessary action against defaulter....
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V
Varun Sudarshan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Made, Account Deactivated

Address:New Delhi, Delhi, 122001
Website:www.denboomband.com

I was interested in getting DEN boomband connection and was contacted by one of their executives, Abhay Kumar Malik. Since I could not meet him at the time, he provided me his bank account details, his photo ID proof, and asked me to transfer the activation and plan amount of 2300 to his personal account. This was on Feb 12, 2017. The personnel from DEN came within the next few days setup my connection (210 GB, 2 month validity, 20 MBPS plan)...
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A
amitrana4988
from Puruliya, West Bengal
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Payment not received by DEN Boom band.

Address:New Delhi, Delhi, 110085

I have made a Payment of Rs.5366/- on 14/02/2017 by cash to Den Executive but did not receive any acknowledgement slip nor any message of the same. Guys please help me, it is a large amount for me and as I was promised 20mbps speed and 150 gb data for seven months (5366/- for six months and one month free) thats why I made the payment. I have been your customer for the last one and a half year nad have never faced any problem regarding payment...
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