DEN Networks Complaints & Reviews

My den boomband userid is manan_64385 it is ia 20mbps plan with 30 gb data usage, its an advance rental plan.
they are now recharging my account with 15 gb data every 15 days. They throttle my data speed in 4 or 5 days saying 15 gb data has been consumed where as their own login portal shows much lesser usage. They do not listen to any complaint .

they are totally cheating customer who have paid one year charges in advance....

My connection is going to get expired on 30th JAN 2017 and i am getting daily calls for recharge
I tool this connection two months ago and was not able to use it at all - same is reflecting in my usage - and this happened only due to the fact that the installation was not proper.

I gave it to my father who is a senior citizen and "partial memory loss" patient.
he coundt complaint on time and in turn we kept on...

I have tried lots and lots of time to talk to your executive to the Den officials, regarding the pooorest network ever i had in my entire life.Nothing happened as of now... This is so sad to say that your network is the worstttttttttttt, never had such a bad experience .. The downloading speed is just 0.40 MB/S. What's happening man...
I use a package of 1700 wala, where i got 100 gb... and today is the 15 th day, and my usage is over...br...

Hi I just wanted to inform that DEN boomband offer us 3+1 offer on telephonic call it means pay for 3 month and use it for 4 month. But now their executives are saying that offer was not given by boomband. This not good. Actually their executive are give fake offers for getting money. I want that some action should be taken against this company as they are doing wrong by given fake offers....

DEN Networks has installed a new cable connection through local cable operator YEN at my house. I have been charged for a new connection but a "Used and Old Set top box" is installed by the cable operator. Now Local Cable Operator is denying for replacement of the same and DEN Networks is also not able to provide any support in this regard. I have lodged 2 Complaints with DEN Networks but no resolution till date "4139424" and "4132168.br...

I asked to the den network services provider that i want internet connection so i paid him money rs 748 and i was registered but after 1 week they couldn't setup connection, so i asked to refund my money. They made excuses but hasn't solved the problem. They told me call to our customer care no. So i made call but this company has not refunded till 3 months after that they have paid a cheque that had spelling mistake, so bank has refunded...

Your salesman Name Prem Mobile No [protected] took Rs1683 for 20mbps 50gb plan and next day your technician came in and said that wifi line is not available in my location. I raised the request for refund through your den customer executive so many time oct nov dec and he told me that your money will be refunded. Cheq was dispatched your area manager mukesh Gupta. they will provide . I called them on again that i didnt get the refund your...

Internet service was down for a week. Tried calling local service provider, no response. Wrote email to customer service, it was resolved and internet was up very next day. However my internet is down again as service agreement is over. I paid for 30 days of service, 7 days there was no internet service, still I didn't get full 30 days of service and no response from local service provider. It's really pathetic service I have seen. I would...

I think to try Den Boomband due to their attractive plans and data usage allowance. But trust me that was the wrong decision because 90% data usage left unused due to disconnection. So I suggest Den to provide low data usage but without disconnection. I have weekly holiday on sunday. So my sunday's morning always start with no Internet, whenever I call customer care they have some predefined iterative steps which they try on all users as...

I subscribed to den boom band based on their assurances of a new cable technology and high speed internet at low speeds. Please don't fall for the trap.

For almost half the month the internet connection will be dead. When you call up the customer care they'll tell that some repair work is going on in your area. Don't know how long the repair work is going to continue but since we are paying in advance, they are taking us for...

To whom it may concern,
Every month den cable operator assigned in area with my den card no.[protected] come up with nonsense hopeless actions that hampers the services every fortnight.
This time when I am writing you this complaint mail, my services suddenly were stopped today on 23rd Nov'16, for which I first called den cable customercare wherein I was told that services are stopped due to non payment. Then I clarified...

Hi, i am an old customer of den cable network and residing at casa rio, palava city, dombivli east, thane. My cable get disconnected due to non-payment without any information or asking for payment. As and when i came to know, instantly i made the payment thru cheque and i have been assured by the franchise aditya cable network that post payment thru cheque it will be activated instantly and without any further delay. He has also share two...

Hi,

This is Rohit and I have recently moved from Noida to Delhi, therefore, have shifted my setup box ( Company Name – Den) also from Noida to Delhi. Moreover, have submitted my NOC on last Friday, 4th Nov, however, my setup box has not been activated yet.

Have made multiple follow-up with the concern authority/local opearator, however, I have not received satisfactory answer and my setup box is not activated...

Dear sir, we have using den cable since the time we have shifted to navi mumbai. However, after we have shifted to a new sector in nerul. Our den cable service provider has been trying to dodge us. Initially we have a sound coming in from the cable on our tv with normal cable connection to which when we asked our service provider what can done as we don't want to spoil the tv. He advices us to change the tv connection to hd. After a couple...

From: n.ramalingam., card id :[protected] october 28, 2016
To: den service provider
Dear sir:
Greetings. yester-day october 27, 2016 i had interacted with your customer care executive, who requested me to send this mail to your organization. nearly about for the last more than 7 (seven) months i am requesting our area sector -15, noida., service provider images, to provide me with a hd set top box. i am always getting...

Dear sir account id: arun_391. rs. 6412/- has been paid on 27.11.2015 vide cheque no 468363

Towards re-activation of account. it has been told by executive that by paying subscription for 6

Months and you will get 6 months extra (total 12 months subscription will be given) and i also

Received a mail from them on the same vide email dated fri, nov 20, 2015 at 6:08 pm. but my

Den...

My den cable I'd is 34BDFA5FB92A
I have been follow up with my cable provider since June. One of the person who take care of our cable service named monu took 500 for changing set up box and after that he never turned up. We told to the service provider but he make silence into the matter.

We have not seen our TV since june . kindly provide solution for the same....

I have made the payment on 8.10.16 and received the confirmation msg as well from den nd from my bank as well but i am shocked to know that my payment has not been credited till date despite the several reminders given to customer care day nd night as a result i am unable to use the services.
This is really bad and i should say harrowing exp. M going to escalate it further....

I recharged my plan 3 times in 6 months. Every time for 3 months but after 6 months Den is telling that my plan is expired.

I have provided them with the automated generated mail received from [protected]@den.com and they are telling this is not a valid Proof.

Will never recommend DEN to anyone and will force my friends and others to discontinue....

Dear sir/mam
I have complaint against you unprofestional Den boomband field executive Mr. Vikram Singh who have mobile no. [protected]... 30th Sep. 2016. At 11:10 a.m. He came to my home nd collect payment of rs. Arount 863/-.. and nd he said abhi apka net start ho jyega so i said ok... then i call him again around 4 p.m he said kal banda bhejta hu morning me but still no one visit to solf my problem...this is very bad.. he is nt...