DEN Networks Complaints & Reviews

This is the worst net connection I have ever seen they run behind you at the time of installation if connection but once you purchase it and then no one even care what speed you are getting, I opt for 10 mbps plan 75gb free n I am getting the speed of 0.24 mb means the speed is in kb and I raise the request for payment collection from my home as I was not able to recharge the plan on theire site getting some error I raised yhe collection...

Response from den boomband
Dear Customer,
Thank you for writing to DEN Boomband.
You have expressed your concern in the email dated 18th Sept’16 regarding using our connection, we would like to inform that you cannot use the services in the current location due to technical constraints.
We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavour...

My internet plan was for 20 mbps and 100gb limit. For the past 8 months, my internet gets over prematurely even though we never seem to use it. It was fine the first few months, then suddenly our internet started getting over in 15 days even though our usage hadn't changed. Upon calling their customer service, they say that their system is foolproof. Their internet speeds vary and we get an average of 3-5 mbps which is a quarter of what we...

My Customer ID is S_126538. On Sep 13 i recharged my account for Rs 1036. After an hour from paying the recharge amount i called up their customer care since my account was not activated. Customer care person said account will be activated by 12.00 am, but account was not activated till two days after that. But my account again got deactivated on 22nd Sep. When i called customer care they said my account was activated with a 5gb data pack...

I have got two smart cards for two Tvs in my house for which I have subscribed. The company although has taken through cable operator maximum charges but deactivates channels for which money is already connected. Despite repeated complaints no action is taken. In fact sometime channels are activated and immediately thereafter additional channels are deactivated. I have asked the company either to provide all channels or refund my money to...

I am DEN network customer. Last 1 month i hae face the problem about den network set of box. I have many time call his cable operator bt his not solve my problem. He is not respons to me. This cable operater a misbehavior and very bad communication to me.i have fully pay her connection payement and advance pay to current month. Her network was only sell his cable packkage to custemer bt do not care custemer complain resolve. .pleas action...

My box is not receiving signals from day before yesterday.and my operator promised to me of resolving issue by 10 A.M of that day.but he did'nt. and till now i called him so many of times and visited his place but he is so much unresponsive and snub people.Please take a appropriate action against him.his name is 'Doubly' and his contact is [protected]. and also i registered the complain by your toll free no. & they had also promised to solve...

Hi Forum,

This to inform you, We are facing internet issue from last 72 hours.

We are taking continuous followup with their local tech support(Kanpur) team.they are always made up wrong commitments on resolutions.
We have registered an complaint at the time of Internet down.Complaint details are mentioned below.

We have also communicated with one of executive(Mr Pankaj Bajpai), He is saying...

I m unable to watch any channel. On each channel there is blank screen and a error shows "you are not subscribed to this channel. Contact cable operator/ customer service to subscribe"

Its been 3 days now we have complaint to cable operator but still the prob has not been resolved

I request you to kindly consider this and get is resolve

My den card no. Is[protected]...

Hello sir, i'm rahul singhal from khurja (Up).. I'm using den set top box, but some last two months my box is my working.. I'm hello sir, i'm rahul singhal from khurja (Up).. I'm using den set top box, but some last two months my box is my working.. I'm lots of time complaint in custmer care, & every time executive says wait & our technical team call u, today till date, no one can solve my problem, cable operater also says purchase new box,...

Juz like other people!! Den sales executive rakesh & his partner visited my place!! Filled up the form and took rs 1000 connection charges on 12th of aug 2016. Setup location is shyam nagar vishnu garden!! Till now no team has visited me. They dont answer my calls. Visited den cable office at ganga ram vatika three times. They assured me that someone will call me but no answer. This seems like complete fraud 420 with local cable operator....

My name is Rahul Mehra .
Yesterday a sales executive Mr. Hari visited my home to sell the DEN BOOMBAND broadband connection.
As i found the deal beneficial and attractive, i gave him the documents..
When they asked me to pay the 3 months internet charges in advance, i was pretty shocked but still after checking his id card i gave him 3450/- rs. and there i made a mistake.
Till now they are not responding my call...

Den boomband

They talk very softly nicely when they want you to become their customer or if they want you to recharge but when they done with you they will keep commiting false commitment. They will say sir i just can't help you i have forwarded your complain n [censored]s.sometimes you wont get speed and even sometimes it will get disconnected. They even change their tariffs without informing you.

I was not recharging...

This complaint is being posted after making several failed attempts to get the proper Den cable services to me.
WheneverI call local cable operator to apprised him for cable service interruptions faced, sometime his phone is off, sometime he picks and tell to rectify but don't rectify it and when called 2 nd time either he disconnects phone or his phone is found off. Sometimes it is their infrastructure problem, sometime their system...

I have a customer of DEN net work, i have face many problem time to time in the every month. I have face very difficult problem by DEN network due to different type as like, l4l no signal, l11l no signal, l2l no signal. i have
told to DEN network local services Team but they are very lazy
and unreasonable team. So it is requested to you please help in my this
problem. my customer ID 8766194

Ph.[protected],...

Due to very poor speed
Hi,
I am kamal kumar. My den boomband register number [protected]. I am complaining for very poor speed. You have provides 5mbps. But now i am geting just 0.45mbps. If you will not able to provide me 5mbps i am not using facebook whatsapp youtube and any browser then i will not use your connection and refund my payment....

My cable is not working from last six months. i am complaining the complaint to my cable operator i.e. solianki cable (mr, Ajay, Mobile No. [protected] and Mr Ravi mobile No. [protected]). last two and half months the cable operator also not receiving my mobile. i am also complaint to DEN customer care (No. [protected]) vide complaint No. 3589628 dt 20-5-16 and also remind on 24-5-16, 3615273 dated 24-5-16, 3768012 dt 21-7-16, 3836372 dt 16-8-16...

I complained about a not working den networks set top box around two months ago with the local dealer, he took the set top box and said that it will be replaced. He didn't respond for over 15 days, we registered the complain with the customer care service as well. No action has been taken yet.
First complain registered - june 2016
Customer care contacted - july 2016

Please look into the matter as this is one of...

Mera set box 15.08.2016 korepair hone den employee le gaye the mere sath mere padosi ka bhi gaya tha woh turant sahi kar diya lekin mera abhi tak nahi huwa customer care ko bhi 16.8.2016 20.08.2016 ko complaintno 3837508 /3844908 ke koi satik jawab nahi mila mai local office gaya to mr tyagi ne 300/ demand ke aur misbehave kiya mai kafi paresan ho gaya hoon maine pahle bhe complaint ap ko ke koi samadhan nahi huwa please meri security return...

I am bipin sharma from varanasi
I have newly shifted in varanasi at sunderpur... Last 5 month i am using den service but only in a month i use this service only 7 or 10 days
Generally it always says no signal or it work like bad cd running in tv..in proper way
I have complained to my operater but he dam donkey mr vijay yadav
I am very upset please help me...