Dena Bank Complaints & Reviews

To,
The head office,
Branch=dena bank, dirba, distt. Sangrur, punjab,
Subject= miss behave and using roudly behaved,
Respected sir,
I have an account in your branch dirba, distt. Sangrur. I was went your branch for account statement and opening a new account. I asked him for giving me a account opening form but he said i have no account opening forms and we don’t a account. I am a accountant from 27 years. I was deals with all other banks but that type of behavior i don’t see in other banks.in your branch krishan kumar in a staff which a miss behavie with me. So please took a serious action against him.
Your’s obediently,
Branch user= rohtash sharma (Accountant)
Contact info= [protected]

Is there anyone listening in this Bank.

100's of time I have been requesting.
We have paid all the 84 installments EMI's.
You must close that loan.
I also requested to do a one time settlement with 6 lakhs more.
Asking 14 lakhs more is pure cheating.
I am here in USA, fell helpless and frustrated.

Mr. Sanjay
I know you have been lying to us all the while.
You do not reply to email.
You do not pick my phones.

Unfortunately no one else from the bank replies it.
Look like everyone is so trained in cheating in Dena Bank.

I know I have to come, drag you guys to court.
May be I loose my Job, and things will be severe.
In that case I will do what ever it takes to pay you for this injustice.

I am ravi godhaniya from gujarat but now i am studying in bangalore. Now i have pay college fee. But when i withdraw money my amount debited 10020 rs. But cash didn't​ get me. I did complaint last saturday 13 may 2017 but now didn't get any ans. So please make some inquiry nd credit my debited amount 10020 rs. My complaint no [protected]. Status is pending.

I have paid passport fee by using dena bank rupey card and transaction has been failed.. I have contact for that too many time,, but no one answer for that... Everyone giving another contact no. For call... I have done transaction on 18 apr and today 12 may... Still i didnt get any reply... I have sent mail and also ragister complaint on dena bank website but i didint get any answer.

I am from makuva, bhuj gujarat having account in mankuva branch... Even in branch no one help me.. Also mananger trying to escape from my issue..

By BHIM app- Details of transaction
Transaction id[protected]
dt-30/4/17
time-10:14:37
Remarks-none
Amount-10000.00
While transaction by BHIM app. Rs. 10000 debited from my account, but not credited to party and not reversed to my account either. I frequently contacted customer care but they were unable to resolve my issue. Also, I e-mailed at [protected]@denabank.co.in on dt. 30.04.2017 but the issue is still pending.
Also i have lodged the complaint vide complaint no. [protected] dated 03/05/2017 through www.denabank.com

Respected sir,
Dated 06/01/2017 unknown person withdraw rs. 10000/- (Rupees ten thousand only) from my saving account from chinchani branch with duplicate signature and handwriting by withdrawal slip. I have no cheque book facility.
When i come to know about that offense dt.28/04/2017 i immediately informed and inquired about withdrawal to the bank staff but they neglected my request.
Sir, kindly arrange the inquiry about above matter.

Please do the needful.
Naresh chintaman patil

I have opened my saving a/ no.[protected], customer id:[protected], in dena bank isanpur branch since 12to13 years

We have submitted the 15g form dt.20.01.17 to bank still tds @20% deducted on my fixed deposit no.[protected], dt.18.04.17 rs.37700. I have attached receive copy of 15g form for your reference. So kindly refund my tds amount.
Today i have complained to national conusmer about the bank's employees of laziness towards work. My complained no. Is 247346.

Dear madam /sir,

It is very painful to write it to you hope you will take the necessary action on same.

I had a salary a/c with dena bank ending with 27634. at nehru place branch.
It was opened on date[protected] today after a month on[protected] i visited to withdrawal some amount. when i filled details and visited counter the counter man said that your sign has not been scanned you have to wait i waited there and asked to the another person for my online details of internet banking for which i had filled form two time on[protected] while a/c opening and again on[protected] but did not got that yet, for both the reason of (non scanned form & online details) i wanted to meet branch manager but she was unavailable in branch sudden employee saw that i am looking for branch manager than that employee (mrinal ranjan prasad) became a monster and asked me to not meet her, again when i said that employee (mrinal ranjan prasad) that you are a branch manager or in-charge, he said "tumhari aukat nahi hai milne ki"

This way he treated. i am sending you the video & photo of his visiting card
For records. kindly suggest me where i can do complain because that kind of people do not deserve it a common man will fear to go to bank.

I am writing it just because i am a tax payer and i know my wrights.
Kindly suggest me more option of complaining so that i can do complain... we are in world where digital transactions are welcome and cash is being penalizes. but still banks are not doing their jobs. how we can look our future in digital way.

Reference video & visiting card attached

Regards
Sharad

Sir/ Madam,

Most respectfully I beg to state that I Dr. Devendra Kumar has account no.[protected] in your Dena Bank Branch Saket. I applied for the loan to setup my Clinic Neb Ortho and Dental Care Centre in 2015. I completed all the formalities & loan was sanctioned, But an 06/07/2016 at 11:41, I received a message on my mobile that Rs. 30, 000 debited from my account for some Divya Aggarwal, immediately I contacted Bank Manager Mr. Pushpendra Singh on this mobile no. [protected] regarding the transaction without my knowledge and authority. He initially told me he would return the total amount. Even after so many telephonic and personal conversation he did not return my amount. As I can understand this is a nexus of Manager and CA to cheat the account holders.

It is my request to intervene the matter and refund my full amount with interest at the earliest. Also conduct an official inquiry against Mr. Solanki and CA and take strong action against them for the sake of Bank reputation. Also inform me the action taken.

This is the conversation SMS and Details “Ur A/c xxxx6484 is debited with INR 30000.00 on[protected]:41 for RTGS / NEFT. ref No SDC43490939 for credit to DIVYA AGARWAL. Available clear bal in A/c. is Rs.90386”

Thanking You
Sincerely yours,
Dr. Devendra Kumar
Neb Ortho and Dental Care Centre
Proprietor & Consultant
Orthopedic Surgeon
Neb Sarai, New Delhi – 110 068
Mob. - [protected]

Cheque no. 060978 of SVC co-op bank-Khadakpada branch dtd:25/03/17 in Dena bank, Sun mill compound, deposited on 27-03-17. Same was returned on 28/03/17(Bank Holiday) with reason "Fund Insufficient"

1-When the bank holiday then how to return the cheque on 28/03/2017 ?
2-Sufficient fund available in SVC co-op bank account of "SHREE BALAJI JEWELLERS"
3-Due to return the cheque without clearance, I had not deposit the IT in the bank.

Please take action on the responsible either Dena bank or SVC bank or issuer of cheque.

From:
Ramashanker
Senior Section Engineer
EMU Workshop Mahalaxmi
Western Railway
Mob:[protected]

I have the three F D with Maninagar Branch, Ahmadabad which are matured . These F D were issued before three years without having Any account i e S B or current account.
I want to continue these F D for further three years but was denied as i have to open the S B account and there after these F D will continue.
There is no such rule previously nor it is there in any other bank at present.
No such instruction pass by the Reserve Bank also.
How the Branch Officer can denied to continue the F D without opning the S B account.

Kindly Look Into and advise the Maninagar Branch, Ahmadabad to continue the F D without opening the S B account.

Thank you.
Trushant I Parikh

My name is raju palaye and sb a/c is having in dena bank, branch : kandivali w.

Every month on 15th my home loan ecs was deduct for Dhfl bank

On 28th February 2017 I kept sufficient amount for ecs which due date was 15th March

Dena bank blocked my ecs amount and not Released because of Dhfl charge me a penalty. This kind of transaction is not goog for my cibil record

Even after complaints to dena bank Branch they still not Released my payment

Sent several mail to bank but no response

My Total F.D. are 3 Details as given below
[protected][protected]
[protected]
In 1st F.D my maturity date was 09/08/2016 I go Dena bank the clerk always told come next day in this way 5 months goes I go on 20/01/2017 means 5 months late he renew for 1 year not consider 09/08/2016 to 20/01/2017 but 20/01/17 to 20/01/18 and not given me 5 months interest as well as another 2 FD also same happens my interest not given.

First of all, its my bad fortune that I do have Salary account in Dena Bank because I always get worst experience with it, right from online transaction(User Unfriendly GUI and application), Customer Care never respond to your query and they are ALWAYS BUSY. Never get connected.
I dropped two mails across to its mail ID [protected]@denabank.co.in but yet to get response. There are two debit entries from my account o which I'm unaware of. Narration of the transactions were
1. ONE97 COMMUNICATIO/845808/[protected]:49:42/NFI
2. PRCR/[protected]/[protected]:16:27/NFI

So, what does it mean and why the amount has been deducted? No clue.

On 11.03.2017, while making payment to Kiran Motors, Rs. 11230 has been debited to my account No.[protected] at 17:52:19 hrs. The transaction showed unsuccessful at their end but debited to my account.
I have, due to this, have withdrawn money from two ATM's and paid cash to M/S Kiran Motors.
Kindly credit the amount of Rs.11230.00 as i have issued some cheques which will be returned due to insufficient balance in account.
Hope you will credit the same on tuesday at the opening of Bank as it is not recredited after 24 hours of transaction.
Thanking you.
Yours faithfully,
Prakash Mody. ( ex staff)

Respected sir,

Sub;- (1) not received pension from january-2016.
(2) not received revised ppo of 2016. 6th pay commission.

Sir,
My details as under below.
(1) name : jilekhaben pirmohmad.
(2) a/c no :[protected]
(3) bank and branch : dena bank (Una - gujarat)
I have not received pension from last two months my financial condition very serious. I submit time to time live certificate to bank.

I AM hardik himatkumar parmar account holder of your bank since 2 years.
Before 20 days my debit card was freeze by ur bank..i dont know whats the
issue or why my card freezed...bank person never call me why my card
freeze. ..I have already put request un my base branch.
My card no...[removed]
If my card not unfreeze by bank i will be escalating to rbi and nodel
officer too...
Request to reply my complaint mail favourably ...

Thanks and regards
Hardik parmar
[removed]

I’m payment my bill application torrent power and pay option choose to paytm. Im pay my bill on 716 Rs credit and your message is received your bill not conform and refund me max 7 days...im wait 7 day but not recive my money in my bank ...im pay 14feb2017 and today date 26feb2017 so you refund my money...and im pay again my bill...my bank statement and not conform message to attach...
4 number transaction issue...

Sir,
My name is vinayak madhukar badgujar i have a saving account (7053) in your parel branch today at 4.15 pm i got a massage that under the cheque no 14713 an amount of rs 48776 and another cheque no 14725 an amount of 25350 had been received by bank. But i have not given such cheque to anyboday the both cheque are along with me then how should this amount has been deducted. I am very disappointed by your branch performance this type of service from your people given to us.

And another things also happened my father was retaire person his account also in your bank (2295) and same thing also happens with him he also received same type of massage that under cheque no 14730 rs 3937, cheque no 14733 rs.35980 & cheque no 14736 rs 32240 has been deducted on same time. What is this, this massage we received from your service center no [protected].

We want immediate action and reply from ur side with our money return to us we allready launch a police complaint about this. Which please note

The massage are hereunder
Cheque no. 14713 for rs.48776 issued from ur account xxxx7053 is received through clearing on[protected]
Cheque no. 14725 for rs.25350 issued from ur account xxxx7053 is received through clearing on[protected]

Vinayak madhukar badgujar
Madhukar waman badgujar

Contact [protected]

Respected Sir,

On 17 december 2016, I purchased sports shoes from the shop shoe museum.first I tried to pay through my atm but it was showing error so I paid through cash. then I got a message that my money which was 1399 rs. Has been cut from my account. I complained this on 19th of december. But still I haven't got my money back. I tried to call many toll free numbers, customer care no.s but they are not picking up the phone. I sent many a times to the bank branch but they are saying that my money is pending and therefore cannot help me. I am frustrated because of this bank. If you don't return my money within 8 days, I am going to complain this to the consumer court.My name is Sulekha Kumari.My account no. Is[protected].My complaint no. Is [protected]. Bank branch is in sector 6, vashi navi mumbai. Please return my money as soon as possible.