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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Updated: Feb 12, 2025
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Dewan Housing Finance Corporation [DHFL] reviews & complaints page 4

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5
52 Aditya Patil
Jul 9, 2021
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Address: Dhiraj Baug, Building "A" Ground & 1st Floor, Beside Axis Bank, Opp. Monalisa Building, Agra Road, Hari Niwas Circle, Naupada, Thane (West) - 400602,

Hi Sir,

Myself Sandeep P. Patil, Kalyan(East) have taken loan from DHFL in May 2019. That time filled and provided all require forms & documents, then after also they asked more documents that also submitted in bank. Whenever i am asking for My PMAY Status, bank asking again documents and not giving satisfactory update. I am shock, from my building one person already got subsidy without any delay and no documents asked from him.
I have taken home loan from DHFL in 2019, then they automatically shifted my loan into ICICI bank without any information. Now when i am asking to ICICI bank about my home loan then they are saying they just giving services and if i want to reduce my interest rate which i giving lot more than others, i have to shift my loan from DHFL to ICICI.
Both banks are playing with me, ICICI taking EMI with nearly 9% interest rate but actually now interrest rate is only 07% or less.

Request you to check and help me in this regard.

Thanks,
Sandeep Patil
Mo. [protected]
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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    dudyshaan
    Jul 5, 2021
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    I am seeking help for my home loan approved from DHFL.

    I was overseas and my parents choose this financial company for my home loan because they promised to make it fast and easy, but we are stuck.

    Its been 2 years now I am India and due to Covid all my income as gone extremely low.
    But DHFL still charging me 9.55% interest. Its been more than 3 years I am paying my all EMI without any fail, but by principal amounts is still almost the same.

    Today I called them to low down the interest they said cannot less because of NHB guidelines.
    Also, they keep on texting me some extra charges to pay it off. when I ask them they give me always wrong information and everyone tell different reason for that. Some tell me that my march EMI is bounce, but when I show them my statement they says " YES They have received it"

    I am humbling requesting you to help me, I don't know where should I go, that's why I came to your door seeking help. I am a good customer and want to pay all my EMI honestly but this DHFL is affecting all our family peace. All my family is depended on me.

    Loan Code[protected]
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      Rathodab
      Jun 25, 2021
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      Address: D-203, New omkar society, Vijay park

      This has reference to your complaint bearing no. [protected] registered with Reserve Bank Of India for the loan facility availed by you under Account No. PR00688895. We would like to clarify as under.

      You had taken a loan from DHFL and your loan rate is linked to their PLR. We have no power to either increase or decrease interest rates. Your loan is a contract with DHFL and any interest rate change, restructuring etc can only be made by them. If they advise us we will make the changes in your loan account accordingly.

      DHFL IS not Replying on change of ROI please help us, Current ROI IS 14.57%

      DHFL loan account No :[protected], SBFC loan Account NO :-PR00688895
      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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        S
        shivdasani
        Jun 23, 2021
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        Address: A/4 Bhagwati Society liking road extn Santacruz Mumbai 400054 West

        Hi,
        I have Fd in the name of Pinky R Shivdasani customer id 108824
        FDR no 00023243 maturity dated 21st Dec 2020 Maturity Amount Ra 69298
        Please refund my money as I am suffering financial due to Covid
        Please send me cheque at my Address
        Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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          dhanesh3553
          Jun 19, 2021
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          Address: mumbai

          I am dhanna ram suthar from rajasthan, i am doing job in mumbai, my monthly salary is 15000, i have bought 300 share of dhfl in 2019, value is about 114000, but company default in debt, so company 's share value now 16/, and pirmal group take over on dhfl, but they said to investors, share price will zero, and now stock banned on stock market, pls sir help, , i have invested my hard money in this company
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            aragnurtushar
            Jun 19, 2021
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            Address: Pune,Bibvewadi

            Myself Tushar Aragnur.we have taken loan from DHFL and its completed by last year.DHFL employee told us we come by 1month because they are shifting the branch from senapati Baptist road to bibwewadi.after that pandemic started.still we called them for documents they told due to Corona pandemic
            Office is not open .now they are asking to pay fine of 8000/-Rs for documents collection .even we ask for reason for fine they are misguided us.
            Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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              J
              Jaya Thumuluri
              Jun 19, 2021
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              Hi team,

              PMAY Is not credited to my account and when i write you say its forwarded to a team and no further response on that.
              You are charging a very high interest for me and when i am aaking for a reduction as I am effected by COVID Panademic you are saying you will not reduce ROI.
              SHOULD THE CUSTOMER DIE BY PAYING HIGH AMOUNTS.
              The whole coutry is looking at ways to survive and RBI asked you to help customers and you are not doing your bit.
              If I dont get a resolution I will escalate.
              My Loan Application No. 01283194
              Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
              DHFL is least bothered about customers plight and also not adding PMAY to eligible accounts. What is DHFL doing with these funds?
              If they are nit bothered about customers why are they in busines?
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                N
                Naima elahi
                Jun 17, 2021
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                Address: C-786 sector C mahanagar lucknow

                I am Mrs Naima elahi from Lucknow UP. I am having a loan with you. 1472 is my loan code As per RBI guidelines jam eligible for restructuring2.0 today I visited branch in Lko but nobody helped me ..kindly pls do the needful .
                Mrs Naima elahi
                Mob [protected]
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                  Gururaj Kondapaka
                  from Powai, Maharashtra
                  Jun 17, 2021
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                  Address: 12-18-18/1 prakash nagar, Narasaraopet-522601

                  DHFL — Plot Loan death claim settlement - reg
                  G
                  Gururaj Kondapaka
                  Nov 30, 2020Powai, Maharashtra
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                  My Sister by name Yaddanapudi jyothi has taken a plot loan in Guntur, andpradesh India and also had insurance against it, She got expired on 8-8-2020 . Insurance amount was released for around 9.37 lacs which went to he principal outstanding. Now the people at guntur branch still asking to pay about around 4 lacs for documents release, . the loan account number is 1401279 in guntur ap india. They are in pathetic condition and very poor people and could not bear to pay that amount. In this time of crisis they wish to borrow 50% of amt to get the documents please look into the issue and close the same to save them.
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                    sanjeevsethi_1
                    Jun 15, 2021
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                    Dear Concern,

                    Today, I saw my 850 appx shares with price 128 appx delisted from my portfolio.
                    SEBI should ask DHFL or Piramal Group to return some money or shares at list.
                    It is hard earned money. There are so many people in India have invested in DHFL. Could you pls help to resolve the maater with positive response from DHFL / SEBI / Piramal Group.

                    Thanks in anticipation!
                    Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                      Mrs psd
                      Jun 15, 2021
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                      Address: B-6, Shree Prabha, Coop Hsg society, Rajaji Path, Dombivali East, Pin: 421201

                      1) I am the daughter of the mum(Mrs Anjali Abhyankar) living in B-6 Shree Prabha Co-op Hsg Soc, Rajaji Path Cross Lane no 1, Dombivali (East) PIn: 421201
                      2) Sadly we lost our fit dad to Covid on 11th July 2020 in the 1st wave which was sudden and mum was left on her own.
                      3) With lockdown none o[censored]s could see her as she herself had tested positive
                      4) She has been emotionally weakened due to this episode - a woman who has been the strongest in the family
                      5) Recently last month the repairs work in flat above started causing leakage in her bedroom - she tried to talk to the lady Mrs.D'Souza alongside some supportive neighbours and the society secretary but the lady keeps saying once repairs done I will fix it and was irritated when she saw mum had other neighbours and secretary involved.
                      6) Since Yesterday the leakage has spread to the kitchen, she is now restrained to the living room
                      7) She suffers from severe hearing loss, being completely deaf in 1 ear and the 2nd ear having very very limited hearing capability
                      8) I have created a whats app group today with the said flat owner Mrs Dsouza, neighbours and society secretary so we can get some urgent temporary solution amicably but the lady just responded saying my mum doesnt listen and left the whats app group
                      9) I request the Deputy Registrar to urgently intervene in this matter to help a senior citizen left all alone in a totally hazardous situation.
                      10) With covid scenario, i am sure police are very stressed out already so dont want to resort going there
                      11) It is a very sad state that we are not able to help a senior citizen with a severe disability in these tough times. I request you to handle this with urgent attention
                      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                        Saravanan Sarvan
                        Jun 12, 2021
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                        Address: Kalpalathika Tower DHFL,45/23, Dr Ambedkar Rd, KG NTR Heritage, Sadras, Kodambakkam, Chennai, Tamil Nadu 600024

                        Dear Sir/Madam,

                        Name : SARAVANAN
                        Loan Code:00000140

                        I have taken Home loan from DHFL, now I am paying interest rate of 9.87%, which is very higher in the current market.
                        I tried to contact them multiple times to get my interest rate revised as my loan is on floating. Every time they are mentioning some reasons that I could not understand really being an ordinary person.

                        Even in DHFL portal I see the interest rate 6%, but why it is not applicable to me. Also kindly note they increased my Home loan to 9.87% from around 8.65%, when the market was with high interest rates. Now the thing that I could not understand is why they dont decrease interest when they increase when required as per market.

                        Could you please get this sorted out. Even for PMAY also they gave some lame reasons did not allow me to have it.

                        SARAVANAN
                        [protected]
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                          Santosh Kumar 555
                          May 29, 2021
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                          I have Deposit my money in DHFL for 14 months period but after maturity they didn't repay my amount yet.
                          DHFL Jodhpur
                          Santosh Kumar c/o Govind Ram
                          M:[protected]
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                            S
                            Sathish Birudaraju
                            May 17, 2021
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                            Address: Hyderabad

                            Rate of interest
                            Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                            May 17, 2021
                            Updated by Sathish Birudaraju
                            Rate of interest
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                              Madhan Mohan Reddy
                              May 1, 2021
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                              I have closed my dhfl loan .before I have applied for fore closure statement in the March .they have told me to come again after 15 days. After 15 days over I have taken statement . I was not able to close it that month. My emi date was 10th every month. In April 8th again approached the bank to close. They asked me to come after one week. My next emi is deducted on 10 april. On 17 th april I have closed the loan. The check amount is given by me is as per statement given in the march. I have paid april emi also, I expected the difference amount will be refunded. Instead they have managed the balance amount by showing different of charges and tallied . Each of rupee is to be accounted properly. Instead they cheating customers by different ways.
                              Loan check given amount 471508 as per
                              pre closure statement of march.
                              After one month emi deducted same amount is calculated for closure in the next month.
                              Loan code 00042850.
                              Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                Gireesh Chandra RM Yadav
                                from Vasai-Virar, Maharashtra
                                Mar 31, 2021
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                                Address: Dahisar, Mumbai Suburban.
                                Website: www.dhfl.com

                                I am a Mumbai resident. I want to raise my voice and complain against DHFL ltd. for it's banking practices and the behaviour of its recovery agents which is causing me tremendous mental pressure and harrasment.
                                As every one is going through the hardest phase of our life during Pandemic due to Covid-19 so I am. I was working in the Gulf.

                                I have taken a loan of Rs.9 lacs from DHFL in Dec. 2015 and I have been re-paying my EMIs without fail untill before the Lockdown.

                                I have lost my job as international flights were banned since March 2020. Unwillingly I had to go with Moratorium of 6 months. Due to which the total no. Of EMIs have been increased from 300 to 374 even after paying about more than 60 EMIs, where these extra 74 EMIs are costing me around more than Rs.6.88 lacs. This is truly very shocking to me.

                                Harrasment by recovery agents:
                                In March 2021 EMI of Rs.9310/- dishonoured by the bank due to insufficient funds in bank account. Soon after DHFL has posted a notice on my unit and the recovery agents are continuously calling and talking in a very inappropriate manner. And threatening me for legal actions.
                                I promised them of paying my EMI on next due date but they aren't going to agree with that and kept on arguing with me very badly.
                                I request to whomsoever it is concerned to look in to my issue and guide me to resolve as soon as possible in a positive manner.
                                Thanks
                                +1 photos
                                Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                                Mar 31, 2021
                                Updated by Gireesh Chandra RM Yadav
                                Why DHFL is charging such a higher rate of interst of 10.97 percent despite of RBI's cut rapo rate. Is DHFL free from RBI regulations?
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                                  Brij977
                                  Mar 18, 2021
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                                  Address: Near Rustomjee Scholl, Dahisar-W Mumbai

                                  I have taken Mortgage Loan in Feb 2014 at Variable Rate of Interest 14.15% for 15 Years having Loan Code No. 1048. Till Feb 2021 I have paid total 81 EMI out of total 180 EMI. Balance EMI should be of 99 month (EMI) but in DHFL system they are showing 128 Month (EMI), difference of 29 EMI. Last month in Feb 21 I have visited DHFL Dahisar Branch for enquiry and they are saying that due to Increase in rate of Interest your EMI Month has increased. My current rate of Interest is 15.17%. Neither I have received any Message nor any email for increase in ROI from DHFL.
                                  Since 2014 RBI has reduced the REPO rate by 4% then how come DHFL rate of interest is increasing. If things remain same no one will be able to close there Loan Lifetime. I have taken the Loan of Rs.13 Lac. Out of which I have already paid Rs.14.46 Lac & Still they are asking me to pay Rs.22.85 Lac. Continuously they are harrassing the customer.
                                  I request you to please Reduce my Rate of Interest so that i can clear my Loan asap.
                                  Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                    devenz
                                    Mar 12, 2021
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                                    Address: Mumbai

                                    Loan Code: 00004432
                                    Branch: Panvel

                                    I've already sold my the mortgaged property. Now, to process the loan closure I obtained the List of Documents from DHFL. There, I found that my "Agreement for Sale" registered and dated 30th Jan 1995 at Panvel registrar is missing in LOD. Neither it was digitally stored in DHFL records nor it was physically made available. It's missing.

                                    I visited my home branch at Panvel and informed that it would take around 25 days to update the LOD. Then I personally visited the DHFL Thane branch to process it faster. There also I was told that it will take 25 days just to update the LOD. After that, it will take 25 days more to obtain the original docket after closing the loan.

                                    As I mentioned, I've already sold the property and now need to process the foreclosure. I can not do it until my LOD is correct. For the above-mentioned process of 50 days, DHFL will continue fetching the EMI from my account.

                                    I would request you to intervene and assist to get it done faster. I've been following up on this with DHFL for over 25 days.
                                    I generated my Case-ID for the above mentioned. The details are mentioned below for your ready reference.

                                    Case-ID: SRDIS03580190 registered on 15th Feb'21, at Thane branch for "Correction in List Of Documents".
                                    Case ID: SRDIS03584101 registered on 16th Feb'21 by DHFL response For LOD correction.
                                    Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                      Pratik Kar
                                      from Virār, Maharashtra
                                      Mar 4, 2021
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                                      Address: A-302 mamta enclave kargil nagar rd near, Behind Kargil auto stand

                                      I am Pratik Ravindra kar Writing this regarding our home loan
                                      On 29th Decmber one of recovery agent came to our house from DHFL but he did not wear identity card we asked him to show id card but he started misbehaving with us. We did not told him that we are not going to pay backlog but due to this pandemic situation we were not able to pay the emi and in my family we all lost our job so we decided to pay emi from provident funds money for the same we requested him to give some time to pay the overdue but he was not listening and he started doing the argument. He also said that (Ghar me jo chize hai wo bech ke loan bharo).in short he misquoted.after that he stick 1 notice on door for only 29000 after that he also write with permanent marker on our whole door which is not be able to rough we have video and photograph for the same. we never kept any dues of our emi due to but pendamic we got hopeless. Now we are ready to pay dues but what should we do he gave us 1 more expense of colourling the door

                                      For same am attaching video and pictures

                                      Please take an action for the same its an humble request
                                      +1 photos
                                      +1 videos
                                      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                                      Mar 04, 2021
                                      Updated by Pratik Kar
                                      Not solved yet
                                      Mar 04, 2021
                                      Updated by Pratik Kar
                                      My contact no. Is [protected]
                                      Mail id [protected]@gmail.com
                                      Mar 04, 2021
                                      Updated by Pratik Kar
                                      Please see this below videos how he behave and spoke with us 2nd here u can clearly see he did not wear identity card
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                                        Ameen kumar tyagi
                                        Feb 22, 2021
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                                        I have taken loan for 20 YEARS, now they are increasing the time period
                                        they just make fool o[censored]naware people
                                        even after paying all the emi on time, they are increasing the loan time period
                                        Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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