[Resolved]  Dewan Housing Finance Corporation [DHFL] — disbursement issues of home loan

My disbursement is kept on hold with a reason that DHFL is facing problems and not releasing loan amounts for anyone. It's been more than 15 days I'm stuck with this and on the other hand, the builder is charging me interest for the delay in payment. It's very disappointing from DHFLs end.

First, they increased the interest rate from what was promised before taking a loan and not they are charging me pre-emi by not disbursing the complete amount. No point calling contact center as they have no power to resolve and inform you, all they say is contact your relationship/loan provider agent.

The relationship manager says to call the contact center for info. I'm stuck between these guys.

Disbursement is stopped but DHFL is very proactive to charge and deduct the Pre EMI from your bank account. It feels miserable by choosing DHFL. I'm amused how Mr. Shahrukh Khan endorses such a brand with no value to its customers. Pathetic experience till now.

@DHFL If I don't get a resolution within a couple of days I'm gonna go viral on social media.
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Dec 3, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Roch,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Nov 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Roch,

We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Complaint comments 

Comments

I also facing same problem from the sight of DHFL
They are not disburssing the loan amount
I am so warry they are giving date on date its my bad experience from DHFL.
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 9, 2019
Verified Support
Dear Dilshad,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 16, 2019
Verified Support
Dear Dilshad,

We would like to inform you that we are yet to receive an update from you. We request you to elaborate your query as it will help us address the same at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 18, 2019
Verified Support
Dear Dilshad,

Your query is of utmost importance to us. However as we have not received your contact details. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
My disbursement is kept on hold with a reason that DHFL is facing problems and not releasing loan amounts for anyone. It's been more than 15 days I'm stuck with this and on the other hand, the builder is charging me interest for the delay in payment.

Loan Application no: 01852753
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 18, 2019
Verified Support
Dear Ketakee,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Feb 4, 2019
Verified Support
Dear Ketakee,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
I am also facing the same issue. Requesting DHFL customer care to help on this asap
My disbursement is kept on hold with a reason that DHFL is facing problems and not releasing loan amounts for anyone. It's been more than 15 days I'm stuck with this and on the other hand, the builder is charging me interest for the delay in payment.

My Loan Application no: 01818235
Email id : [protected]@gmail.com
Mobile no:[protected]
Sagargaikwadh's reply, Feb 14, 2019
please find the correct mobile number : 8655484183
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Feb 15, 2019
Verified Support
Dear Sagar,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Feb 28, 2019
Verified Support
Dear Sagar,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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    +91 22 6600 6999
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    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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