Unauthentic cancellations of fixed deposits without prior information to the investors.
Such cancellations are not recorded on the freshly generated fixed deposit receipts for transparency. It is mandatory that all such cancellations shall be recorded.
No system to monitor matured fds submitted for renewal.
Unauthentic information feed back to investors on such descripancies.
A girijasankar
[protected]
Bangalore.
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
We have forwarded your query to the concerned team. However, request you to share your email ID and fixed deposit number as well to help us trace your issue and resolve it at the earliest.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL
Jun 29, 2018
Updated by a giijasankar The concerned official at Bangalore has talked to me.
He says that three FDS of each 150000 totalling to Rs 450000 have been cancelled at thier sweet will and pleasure.
He pressurized me to accept this illegal act made at their end unauthentically
Jun 29, 2018
Updated by a giijasankar The concerned officialat bangalore has talked to me.
He says that three fds of rs 150000 lakhs totalling to an amount of rs 450000 have been cancelled at thier sweet will and pleasure.
Therefore not live.
During the discount it was proved with facts that all the three fds are live.
He pressurized me to accept the illegal and unauthentic cancellation.
This tanta mount to act of tampering of fds and fraud on the part of the company.
A k rajeswari
A girijasankar
Fd holders
Jul 02, 2018
Updated by a giijasankar The FDS mentioned below had been generated because of the renewal.
1)751485/02/08/[protected]
2)751486/02/08/[protected]
3)751963/02/08/[protected]
They say the above FDS had been cancelled without telling any valid reason.
There was no authentic communication to me in this regard.
Such an action must have authentic communication with the support of an hard copy of a letter.Then should have a acknowledgement of the deposit holder.Further the freshly generated FDS should have endorsement on them indicating the cancellation.
It is stated there was neither of the actions mentioned above to substantiate their claim.
A K RAJESWARI
A GIRIJASANKAR
Jul 02, 2018
Updated by a giijasankar My email ID is
[protected]@live.com
[protected]@gmail.com
Jul 03, 2018
Updated by a giijasankar Forwarded to [protected]@dhfl.com
as suggested by the team.
A K RAJESWARI
A GIRIJASANKAR
Verified Support
Jul 05, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
Our team is unable to trace your details from the given information. Request you to share the fixed deposit number as it will help us to connect with you soon.
Regards,
Team DHFL
Jul 05, 2018
Updated by a giijasankar Please look into the update given on 2nd of July.
The FD numbers, email id have been given there.
Verified Support
Jul 06, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Regards,
Team DHFL
Verified Support
Jul 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
We understand that our team has connected with you & as addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL
Jul 13, 2018
Updated by a giijasankar Not yet resolved.
Verified Support
Jul 19, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Regards,
Team DHFL
Verified Support
Jul 27, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Giijasankar,
We trust that our team has addressed your concern via email. Request you to kindly acknowledge the same to help us assist you further. Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL