Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

All the daccuments along with allotment letter of mhada with loan application form and cheque of processing fees handed over to shri zirpe executive of aurangabad branch. After laps of one moth time period he returnig our daccuments saying that dhfl system is not working. He is unnecessary harassing me please direct aurangabad barach to process my loan application to sanction loan immediately

Subhash yerawar

Dear sir,
I have taken home loan from dhfl worth 6, 92000/- with floating rate of interest rate of 11.25 % in 2012. And i am regular in paying the emi. When i have checked my loan statement in this month i come to know that they are charging me interest rate of 14.70%. And in there shahrukh khan ad they are saying the interest is 8.5% (Misleading information), and they have not even revised the interest rate when it was down.. However i had given them multiple reminder. Till date i have paid approx 8, 90000/-.
So request you to please help to settle the excess amount i have paid to dhfl. Help me to provide the closer letter along with my registry copy.
My a/c number is [protected] and number [protected]
Name :- usha kiran shukla. Sr. Citizen

I would like to inform you that i had applied for a housing loan of rs 50.00 lakhs from dhfl bank. For financing my new house, which is in satara, aurangabad.

The said loan was sanctioned by the bank vide their text message dated sept 25, 2018. However, since the sanctioned loan amount is not yet disbursed, on subsequent follow-up with officials, that told that due to technical reason loan not disbursed,

I already invested 10 lakhs in that land, my land owner, in the meantime had been following up with me every alternate day for the payment. And with out loan disbursement we are unable to make payment to the same,

Request you to please look into the matter and revert with proper resolution...

I, tushar jadav, applied for nri home loan from dhfl, nallasoparaa branch, and ha fulfilled all the required documents as per the requirement as per dhfl as on 22-july-18 and loan was approved and disbursed on your system expected disbursement was as of 30-9-18.
Apparently, today after a rigourous followup and escalations, iam in a deep trouble as the disbursement of loan is still pending and i have been debited emi dated 3-10-18 with no prior intimation.
Iam held up as no proper response from zonal heads and managers from mumbai division and nallasopara branch with no deadline for disbursement.
Kindly look into the matter urgently and helpl me get the disbursement for my loan as the delay has caused big loss for this month.

Please contact me urgently on my contact [protected] and email is [protected]@gmail.com

Sir/ madam
I amitesh pandey apply for a loan plot purchase value of plot is 26 lac i applied only 13 lac before 4 month ago i am deputy manager in sbi posted mathura my home district is varanasi my wife is up government employee teacher in basic education department dhfl sanction and processing fees my loan but still not disbursement my loan amount the plot holder ask me about money but by the diffault of dhfl i am not able to pay rest of money kindly look the matter on urgent basis other wise i have to go high court allahabad to take this matter

Thanks and regards
Amitesh pandey
[protected]

Dhfl is the company whom we cannot trust. Worst experience ever!! Applied for plot loan and they are forcing me to take life insurance, home shield insurance etc without which loan will not be approved. Literally being forced by dhfl employees. Never trust them and plan to purchase something. Sincere advise.

We can see the downfall of the dhfl stock recently - fall by 60%.. When customer is not cared.. This is what happens to companies. Good lesson!

Sir, i got a mortagage loan from your company. But not provided clear information regarding disbursing of my loan amount paid me in parts and no clarity regarding interest collected from me and retained 2 advance emi which is nearly 90thousand. My loan term is 13years. Till the end of this tenure it will become nearly 5lakhs above. But you will deduct only this original emi value. You are collecting interest unlawfully from me against the amount with you.
I take loan from you with somuch need. But you forcefully collected insurance, 2 emi s and many other charges.
So i request you that kindly consider my mental agony and make justice.

Thanking you sir/madam

Srinivasarao muni
Loan account no. 00042947

Hi,
I requested for the xerox copies of my original documents around two weeks back. I am not getting proper response from them. They are just dragging as much as they can. They are lying that they called and they are asking us to come directly. If we go and ask, they are telling we didn't ask you to come. Very poor response from dhfl sivanandha colony, coimbatore branch. Please take necessary action.

Dhfl home loan a/c. No. 00004074 & 00004075.
I was availing home loan facility from you and has faced major issued while availing the said facility. I hereby summaries the facts of the matter: -
A. On february 25, 2017 the dhfl sales person called me and asked to complete all the documentation formalities, handover crossed cheques and cash for payment of stamp duty to him so that the home loan amount can be disbursed by march 2, 2017. He also mentioned that interest shall be charged from march 1, 2017 only after the disbursement of entire home loan amount. He further stated that the date of emi shall be on 10th of every month. Accordingly, i completed all the documentation and handed over the stamp duty amount on february 27, 2017 itself.
B. Thereafter i was continuously following with him for the actual disbursement of loan amount/ issue of cheques for the balance transfer. Whenever i inquired about the above delay your sales person told me that there is some documentation process pending at your (Dhfl) end and it will take some time. Meantime he whats up me the signed cheques, ensuring that the work is in process. It was told by your sales person that as per your procedure the cheques shall be directly deposited by your sales person/ advocate with my banker hence those will be not handed over to me.
C. The actual payment (Disbursement) for the above loans was done to me/ my bankers in three tranches on following dates: -
I. The first two cheques were handed over by your sales person to my banker (The saraswat co-op bank ltd.) on march 16, 2017 (Ch. No. 800361 & ch no. 800362 dated february 28, 2017).
Ii. The third cheque was handed over by your sales person to my banker (Bajaj finserve ltd.) on march 27, 2017 (Ch. No. 800363 dated february 28, 2017).
Iii. The fourth and last cheque was handed over to me by dhfl on may 15, 2017 after a long follow up.
Though the cheques were dated february 28, 2017 those were never handed to me before the above dates and hence effectively the last date of disbursement was may 15, 2017.
D. Dhfl debited my first emi from by bank account on march 10, 2017 for the unutilised amount. During the above-mentioned period, interest was regularly charged by dhfl, same time i was paying the interest to my above stated existing bankers. This dual interest payment on same amount accounted me an unnecessary financial burden and heavy losses of more than inr. 70, 000. The above losses were only because of delay in process from dhfl or its concern officers.
E. I had informed the above facts to the concern dhfl sales officers including officers at dhfl dahisar branch but have not received any feedback on the same. I have also raised this matter with dhfl thane branch wherein the senior officer has raised an interest waiver request. Awaiting feedback on it.
F. I hereby request you to cross check your records for the actual debit of the said loan amount and refund me the interest amount charged to me for the broken period, along with interest till date on it.

I further request you to credit the above stated amount in my following bank a/c.

I have forwarded the above email to dhfl response, nodal officer & ceo, surprisingly there was not a single response on it till date.

I have submitted all daccuments of subhash yerawar for sanctioning loan rs 7 lacks to zirpe executive of dhfl aurangabad letter from mhada aurangabad shown to him for payment of cost of pmay housing scheme at aurangabad now he is rejecting our proposal on ground that he wants flat no and building no mhada will allot flat no and building no after completion housing project which is under construction at nakshtrawadi aurangabad. Please direct aurangabad branch to sanction loan

Sir
This is my loan a/o. No. O[protected] we have applied for loan transfer from cholamandalam to your bank after a long process i have got my sanction letter on 24th of august. I have cleared all the process like mod and documents submission as per your norms
On 22/09/18 but till now i have not been paid the remaining amount rs.9.5 lakh, for your delaying i have lost much more amount for paying interest to fulfil my commitment, suppose if we are making any delay your are perfectly charging interest for those delay periods simultaneously what you going to do for your delay... Will you do any compensation for that... Your people are not telling the exact date of disprusing the balance amount... Is this a good administration.. I expect your honourable reply immediately...

I, rahul laxman khillare, would like to bring to your notice that my account has been debited for an amount of rs 6675 for the top up loan which i canceled before disbursement.
I had applied for top up loan in the month of may 2018 through mr. Vinit save sales executive dhfl, boisar branch. I was told that the loan process will be completed in around a month. I paid processing fees of 5900/- by cheque and 2800/- transferred to the account number provided by mr. Vinit save. I also give 8 cheques favouring dhfl. However, the loan process took too much of time. I waited till the month of july 2018.in the month of july 2018 i got a call from mr. Vinit save that some signs are left over and i need to come to office. But i was unable as i got a new job in rajasthan. The process was taking time and hence, i told mr. Vinit save to cancel the loan. I also talked to his senior on phone call and he said that the loan will be canceled.
However, the cheque for pre emi was deposited and widrawal was done. One more cheque for 6675/- was deposited in the month of august for emi. As there was not enough balance it bounced. I called mr. Vinit save and reported the same. He said that now onward it will not happen. But in this month i. E. September 2018 ecs has been activated for rs 6675/- and my account has been debited for same amount as emi against the loan which is canceled and not taken by me.
In the month of sept 2018 ecs for 6675/- was done from my account.in this month of october 2018 cheque for same amount is deposited again for same emi. I am unable to understand this working of dhfl. This is happening every month after frequent conversation with vinit save about cancelation of loan process.
Hence, it is my humble request that the process of loan should be stoped completely and ecs actvited should be deactivated from my account number. I also request to not to deposit the cheques given for emi (Cheque no 100162 to 100170) further i request to start the process for returning the amount of rs 6675/- debited from my account.

Application no.: 01832410

Very poor service with highly unprofessional people. They give loan charging high interest with lot of hidden charges and other conditions and increase rate of interest without informing but when contacted they ask letter and other charges for giving actual rate of interest which they should charge. After some years if we contact we will be totally unaware that still retaining same high rate as before when we ask to close the loan they behave very rudely.
On customer care platform they have people who can’t understand any query rather language too for which they have put on and mail too no luck as no one has responded with the [protected]@dhfl.com till now
Iam paying regular emis till date even then loan amount is kinda not reduced. Now for closure too they impose unnecessary regulations which brings to understanding that they need defaulters and irregular paying customer and not good buyer who pay their hard earned money without fail.
What a irony we have to face with?

My name is krushnaraj kante my contact number is[protected].
I applied for home loan which is approved by dhfl and cheq is also made by dhfl but your dhfl employee is not giving me a cheque and every time he is giving me excuses for delaying my cheque.

Even they dont give branch managers contact number or any details for resolving my query.

Hi,

My loan account no is [protected].
I am charged 500 rupees twice for a very silly reason that my signature on cheque didn't match.
However for the third cheque the signature matched.
I am prety sure that there is some misleading by the company and i have done same signature on every cheque i submitted.

Also for the second cheque they have submitted the cheque 5 days later than the actual cheque clearance date.

After contacting the branch and raising the concern over email i am not getting any response but they keep on calling via ivr for the due charges.

I have never seen such a pathetic service from any loan provider.

And one more thing if i have do an invalid signature why would i do my emi payments on time without any delays.

Extremelly unsatisified customer,
Lovish

Dear sir/madam,
Iam n. Baskaran from tirunelveli in tamilnadu. I have obtained a loan from your concern in the year 2009 for amount rs.6, 06, 798.00. My loan number 00000675 and my customer number 00595977. Now i have given a letter on 17th sep 2018 at your tirunelveli branch for the preclosure of the loan amt. They asked me to pay rs1, 06, 293 for the pre closing loan and rs.2, 500 for document charges. I have paid the amount vide thru cheque no. 59901 dt 19.09.2018. The amount has been withdrawn from my account on 21.09.2018. The branch informed that the documents will be reaching me on the 3 working days but till now the documents has been not received by me.
Request to kindly look into the issue and revert back immediately. My contact number[protected],[protected]

I had applied for a home loan BT with DHFL (Loan Application No :[protected] and for some reasons it has been rejected.

I have got a notification on the same by 12th June 2018 and had been asked to collect the documents back within 15 days but there is no mention as in where to collect the documents. Because when I had applied the loan, their office was in Rajaji Nagar and then later moved to Jaya Nagar in Bangalore.

I had tried reaching out to the executive who collected the document and also even had written an email to them on 25th June for their office location but was of no use.

Since then, they have been finding reasons and excuses to further delay this.

For me, I either need my documents back or need a letter from them stating the list of documents / cheque no collected from me and also them ensuring that it will never be misused. And also an apology for the lacuna in their internal process.

Shaista qureshi k naam se ek file lagi hui hai dhfl me.. Yeh loan noida branch se ho raha hai.. Ye mera office dikha kar loan kara rahi hai.. Isme shamil meerut brach k worker hai.. Jo ki shaista ka saath de rahe hai.. Isne mere office me apni company ka board laga rakha hai... Me photo upload kahi hu.. Please help me.. Iski reverification aap karaiye loan..

My loan application no is: 0190233, as per our executive of dhfl linformation loan was sanctioned and 6000 of first emi also debited from my account, but cheque is not issued and postponed to issue, why what is the reason let me know. With out issuing cheque on what basis first installment was collected. When i am contacting the dhfl representative he did not give the appropriate information, pl. Involve an resolve the issue

I am existing customer of dhfl. We have home loan of dhfl. I want top loan that's why we have gave file to dhfl dse before 15 days ago. We have take follow up of that dse every time. At the file collection time we gave him cheque of 2932 rs. When we call & ask about file he answered. We have to technical visit of your flat in last week. We call 2-3 days before he answered technical person is not well. When we call today he said we can't do any process till 5th oct we have an audit. When we say that you have told before na then he say that from 2 days we have meeting. Take your file and do where you want... This is not proper language of talking with customer. I have an answer from dhfl.