Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Dear. Sir,

I have applied for home loan through dhfl in april. The employees or staff of dhfl did fraud with me.
They have print or made fake dhfl sanctions letter for my loan application.

When i come to know about this fact, they are responding for the same.

Due to this my byana amount for home for rs. 6, 00, 000/- has been forfeited by the land lord.

And also i have cancelled my international ticket 2 times for the same as per the instructions received from dhfl staff.

Now i want to take necessary action against all the culprit staff of dhfl involved in this directly or indirectly. And also take action for my loss of money.

Looking forward for your kind response.

Thanks in advance.

Regards,
Manu choudhury

मैने DHFL से होम लोन लिया है और मैंने PMAY के लिए अप्लाई भी किया हुआ है 4 महीने हो गया है मगर अभी तक मुझे सब्सिडी नहीं मिला है जब मैंने DHFL के हेल्प लाइन No[protected] पर कॉल करता हूँ हरेक बार बोलते है की एक महीना रुको तब पता चलेगा की क्या होगा और फिर ज्यादा पूछने पर बताया है की आपके दिल्ली में दो प्रॉपर्टी दिख रहा है जिस प्रॉपर्टी पर मै पहले रह रहा था वो किराया पर था और उनके कहने पर मैंने किरये वाले प्रोपोर्टी का रेंट अग्रीमेंट और बिजली का बिल मैंने ब्लू डार्ट के द्वारा (AWB No [protected]) 18 जुलाई 2018 को भेज दिया हूँ जो की किसी प्रभ नाम के बन्दे ने प्राप्त किया है

ढफल लोन नो : 00001434
आप से अनुरोध है जल्दी से मेरा सब्सिडी देने का कृपा करे आप की अति कृपा होगी

धन्यबाद

आलोकित नाथ मिश्रा
[protected]
[protected]@outlook.com

I tried to contact DHFL through Twitter, email and not where but DHFL is cleanly avoiding to answer my question which is, 'at DHFL, is Home Loan Insurance MANDATORY with Home Loan?'

They keep asking for details on Social Networks and when provided all, they still say we are unable to trace your application but on the other hand the agent calls us and asks why did you raise a complaint, you must take it back or the loan will be delayed.

BUT no one gives simple answer that against RBI rules, does DHFL FORCE its Home Loan borrowers to purchase Insurance or not? In plain words, is Insurance with Home Loan COMPULSORY or not?

Application Number: 01905839

Hi all,

Please find the attachment of loan statement.
Account no: [protected]
Customer contact number:
[protected] (Gyan chandra gupta)
[protected],
[protected]

The total sanctioned amount is 967, 835.00 and manager is saying 127, 000.00 they have deducted for insurance, without any document or receipt, and it is not showing in our statement either (Which i'm attaching in this mail).

Manager says we have mentioned that insurance amount in loan offer letter, which we never received, still they say that you should have asked initially if you have not received.

My question is, being a customer is it necessary to know all the banking process, if we don't know then whose responsibility to inform the banking process.

Please resolve this as soon as possible.

Thanks for understanding

I submitted dd on 1st august 2018 in dhfl afterthat they said you can collect your origional document after 21 working days of clearing of last emi.
My emi last date was 12th aug 2018
Now we are completed almost 1 month i called to bank but bank says we have no intimation or not have your origional documents yet.
The transferee bank want origional document.

Loan account number :- [protected]
Abhishek rawat
I have repaid my home loan in full to dhfl and on 8 may 2015, i have received a loan closure letter from dhfl.
Recently when i checked my cibil score this account is still showing as active. It's been three years and no one as updated my record in cibil. I would be grateful if someone update this account in cibil as closed. I would like this to be done asap. For any information please contact me
Contact number :- [protected]
Email i'd :- [protected]@gmail.com

Dear sir,
I want to close a/c my loan from dhfl. I am applied for closer statement at 04.08.18 and we recieved 24.08.18. When i am going to close the a/c branch office bilaspur c. G. With check at 28.08.18 refuse to accept the check and not close the a/c and given me next date 06.09.18.
When i go same day again refuse me accept the close the a/c causes tell me not revised statement recieved by h. Q. So next date 07.09.18 give me by them. When i come 07.09.18 again not recieved my check and reason same. please solv my problem if my revised statement not send by h. Q. Today and not close my loan a/c i am going to conumer forum and other way to complain. I requested my next emi not cut my a/c. I am also recived check my new bank and intrest given by me.
Please complain note and emmidiate taken action by yours end.

From
Pradeep kumar sahu
Dhfl loan a/c 00002678
Mobile no. [protected]
Date 08.09.18

Sir my loan application no is _01463657. Sir i borrowed 957137 rs for purchase of plot situeted at cosmos pithampur road. But due to some unknown reason seller of the property cancelled the deal. Meantime because my loan was approved i paid 2 emi for the above said loan. Sir as the deal was cancelled i informed bank about this. Now since my loan is cancelled it is request sir, kindly do the needful to return my 2 emi of rs 35184 rs. Thank you sir

Dear Sir,
I am Nitin M.Talgaonkar . My loan account no. 3919 fort branch.Today I close my loan by submitting the cheque in your bandra branch. They told me this month emi will be cut on 10 th September and you have charge full month interest.I submitted cheque today then why you charge full month interest.
Please solve my problem. and no can give me better response from bank

We applied for the Pardhan Mantri loan subsidy and we got the application no QRDIS01591820 but after 6 month submitting all the document no process is going then we call the customer care of dhfl then they said they don't received the document and said again send the document . But when we call the chandigarh branch where we taken loan from them they said they send the document to the HO .

They blame each other for the misleading but don't give relevant information to us.

Hi team,

With reference of my dhfl housing loan number 00044374.

I have taken housing loan from dhfl and 3 payments already made from my account for that i already submit the cheques along with mandate form (Submitted). Due to some reasons my mandate form is rejected. Then i asked to my loan executive to provide me the copy of mandate form so i can sign and send with 6 cheques to lucknow branch but after doing too many follow up with the executive he wasn't send me the copy.
Then i contacted customer care and they advised me to go any of the branch in delhi ncr (Because i am currently working in delhi) and they will help me to provide the mandate copy but when i reach to dhfl sec 2 branch office they only took my payment cheque for the month of september and denied to provide mandate form and told me that they are unable to provide such kind of thing and i need to contact the loan executive or lucknow branch for the same.
Then after i called one senior executive at lucknow branch (I do not want to mention the name) and he promised on phone to send the mandate form into my email id and i send my email id (I. E. [protected]@rediffmail.com) to that person and follow twice and thrice but again i haven't got any mandate form. I am not expecting such kind o[censored]n-professional behavior from top companies like you.

Can someone from your team please help me to provide the mandate form (Into my email id) so i can send it to lucknow branch. Because it is not possible me to go to the dhfl branch every time to submit the payment for each month.

I am not happy with the service response provided by the dhfl loan executive because every time i took follow-up for my loan and payments. And i also do not want any failure into my loan tenure.

Hope you will understand my pain.

Thanks
Krishna murti
+91 [protected]
Email: [protected]@rediffmail.com
Loan account number: 00044374

Dear team, myself vishal kumar from jalandhar, i apply the home loan in dhfl. Last week your company employee name neeraj kumar mobile no [protected], come to me for verification purpose. His behaviour is very roughly. They asking me where is your house, i want to see to that time tell me immediately, i asked my house is near to me my working place, tell me where is your wife work i want to meet u, i tell the where is my wife work. When i call the where r u i am home, they ask me to who are you, i asking vishal, they asking whose vishal, i want to apply the home loan in dhfl. They ask me to who vishal i don't know you., and they failed me to my house verification and asking me to you don't live in present address., and my home loan declined, please sir, suggest me if they anyemployee makes a ruthly behavior to customer when the customer fell that and what is the dhfl reputation. Please strictly action against me to employee neeraj kumar, and reply or call me to as soon as possible. Thanking you vishal kumar from jalandhar mobile no, [protected], [protected]

My name is mohijali Barkatali lakhani loan code is 00010981 since 2 month I am talking with bhavnagar branch regarding to close my loan. They are not givin5me correct information about it is it good customer service? I have also call records about communication. Please help accordingly. I AM TIERED TO DO COMUNICATIO WITH THE STAFF THEY ARE NOT GIVING PROPER ANSWER.THEY JUST MAKING FOOLISH US .

Thank you

I took housing loan from dhfl in floating method. Our finance minister & reserve bank of india has lowered down the interest rates for housing loan. Several nationalized & private banks has also reduced their housing loan interest. On asking dhfl officials, they are responding that as and when the govt will lower the rates, we will also lower down, it is set in the computer and will automatically lower down.

When i called to customer care they are saying its only for new customers not the existing customers. Then why they are increasing when the rates are increased, they should increase only for new customers.

My loan id:1664.

I had problem with pmay and now interest rates. Very digusting.

Never take loan from dhfl. Very bad customer service as well.

In 2017 August i have taken Home Loan from DHFL. While taking loan my Rate of interest is 9.2. From past six months they increased my rate of interest from 9.2 to 9.82. Every month they are increasing 0.25 percent, I want to transfer my home loan to other bank. What is the process and what are pre closuer charges i need to pay to DHFL for loan transfer.

After providing online forecloser requirement by my client prashant s kirdkude mr mukesh patni of dhfl bhandup branch employ refusing for issuing letter of forecloser from last 2 days today we came here for receiving letter of forecloser met mukesh patni refusing to give us. He also telling us to give cheque of forecloser amount so please do needfully and hepl us

My loan account = 42162, I have foreclosed my home loan on 24th July 2018, it takes 15 - 20 working days of time to hand over original property papers But today is 28th August 2018 and still the issue is open. No communication from DHFL Kolkata office at Duckback house opposite Kala mandir. Kindly intervene and look into the matter.

Regards,
Soumik Choudhary.

Loan code 1542 aurangabad branch (Loan application no.[protected] sanction loan 738000, disburse 438000 in year 2012, remaining 280000 not disburse, not given writing. From loan disburse they taken only pre - emi, emi is not starting, says that when all loan disburse then emi start, & remaining disburse ment not given after flat is completing. Did not give writing about it. Only interest is taking & not start emi, branch manager says portfolio problem, collection manager says account in assign pool, account related not have any information to bank employee. They all move me to here & there from last one year.
Consider my all pre-emi in to emi or give me remaining loan.

Cheque has already been ready on 20 july 2018 but still waiting for registry.

If something is pending from your end then why the emi amount got deducted from my bank on time. And again you will be deducting 2nd emi on 10 september 2018.

The correct word which can be use for my situation is "harrassment".

Girjesh rai
Unhappy customer of dhfl lucknow
[protected]

When you accepted my prayer, i signed on your agreement and asked eight checks worth rs two thousand cash and fifteen thousand rupees.
I said how long the loan will be, then your officers say in two to three days and you are saying (Registered details not matching our records)
I was running a loan for the house, businessman amar kumar verma mobile number was seeking top ups for business. [protected]? + 91-[protected] giving time on time
Give me that time. My business is in a condition of shutting down and you wait for six months

Ramsurat
Mo. [protected] / [protected]
[protected]@gmail.com