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Dish TV India Limited — recharge amount of rs. 500 was wrongfully exhausted from account in 3 days

Address:SECTOR 16A, FILM CITY, NOIDA, UTTAR PRADESH, INDIA. PIN CODE – 201301, 441108
Website:www.d2h.com

1. My D2h Account 61755985 was recharged on March 3, 2019 with Rs. 500. My services were disconnected on March 6, 2019 due to insufficiency of fund.
2. More than 200 calls have been made on Customer care no. but no response by company.
3. Mail was sent on customer care no and Nodal officer but no anwer.
4. Contact details of nodel officer on company's website are fake.
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Comments

We r recharged with 245/= on 4th March add channel set up by dish app I am sending so many mail to dish customers care n contact customer care mail by dish app there r no respond any action to updating my TV add pack plz valuable reply
Reply
DishTV Customer Care's response, Mar 22, 2019
Verified Support
Dear Mr. Singh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 30, 2019
Verified Support
Dear Mr. Singh,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear Customer (hpsol),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Reply
Dear Customer (hpsol),

We would like to inform you that your account details showing correct and the account balance is Rs. 651.02 it will be expired on 28-Apr-2019. Your account was debited for Rs. 250 for the engineer visit on 06th Mar 2019.

Regards,
Team d2h
Reply

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