DishTV Complaints & Reviews

I had requested to change my channel offering as per the chosen channels (Based on trai guidelines) more than 2 weeks back. They took the request with a notification that it would be activated after 15 minutes. But even after three weeks and multiple follow ups, they are not bothered to respond to my request. Since they already have my money as i had taken a yearly package, they are refusing to act on my request.

My service request number for channel change: [protected]
Date of submission of the request: 27 feb 2019.
Vc number is [protected]

Please help me on what action can be taken against dishtv

Dear sir/madam,

I have made the payment of 1749 for booking a new connection from your website on[protected]. My token number is 648833 but till date i have not received any response or call from your company regarding this request and i request you to please help me to complete the set up.
It is two days from payment but no email confirmation i received. Please resolve this issue asap.
Mob no [protected]
And [protected]

Thanks

Sony marathi, dd national, dd sports any other some channels are missing.
I have called many times to your costumer service but they always say "our system is getting updated please call back."

My dishtv vc no is : [protected]

I request you to please resolve my complaint as soon as possible.
Dishtv service is very whorst. Improve your customer service

Dear sir/madam,

I have made the payment of 1749 for booking a new connection from your website on[protected]. My token number is 648833 but till date i have not received any response or call from your company regarding this request and i request you to please help me to complete the set up.
It is two days from payment but no email confirmation i received. Please resolve this issue asap.

Thanks

Vcc no [protected] dish tv no working i recharged but shows no recharge raise a complaint and take action i call customer service no complaint done sonu 20 minutes time wastes totally disappointed with dish tvVcc no [protected] dish tv no working i recharged but shows no recharge raise a complaint and take action i call customer service no complaint done sonu 20 minutes time wastes totally disappointed with dish tvVcc no [protected] dish tv no working i recharged but shows no recharge raise a complaint and take action i call customer service no complaint done sonu 20 minutes time wastes totally disappointed with dish tv

+[protected]
This is my mobile number can u please register it. I m trying to register it form here the registration is not processed. So can you register my mobile number, take this as my requested. I am recharging dishtv from my home to change the channel it is requesting the rmn and vc can you please register my vc and the rmn. Sorry the for inconvenience.

We are residing in dombivli midc near tilak college. The dish tv people are saying (Escaping) saying that they will not serve their customers since the area is a "cable violent area" and it is our headache to get the things done in the area with local technician. The local technician is charging as he wish and dish tv is not ready to compensate for the amount. They are simply saying that "they will not get/benefited by compensating the amount charged by the local technician. It is the duty/resposibility of the dish tv to serve his customers or compensate the customers, if not done, it is a lack of service and it should be penalised. Dish tv may be taking commission from a dealer/installation person. Mob. [protected]

Dear sir
I am dishtv customer (Vc no [protected]; mobile no [protected]). I have paid recharge amount 1week ago as per trai rate and mailed by dishtv as sms below shows
— — —
Vc number: [protected]
Balance:rs. 302.77
Switch off date: 22-04-19
Last recharge amt:rs.245
Total recharge amt: rs.245
No. Of connection (S): 1 primary
No. Of bouquets/channels : 1 bqts/5 chnls
— — —
I am unable to see tv as message 102 appears. Dishtv refresh command does not work. They are unable to help me except saying sorry. Pl do the need ful. I am also enclosing below my mail with dishtv.

Thanks
Dr a l chandraker
Mail [protected]@gmail.com

From: a l chandraker
Date: 17 march 2019 at 8:05:38 pm ist
To: customer care
Subject: re: service technician not yet contacted

I am so sorry to say that even after 20 calls by me since 15 march, doing 50 times refresh calls and keeping set top box on 15 mts every time, i am unable to remove 102 plate (Forget about going to channel 96 because it is not possible). Are you playing jokes with me every time i request in phone. Even after promising to send technician since 2 days you have not done. Shameful behaviour and highly useless yr executive that you are unable to solve this problem.
Is not this case worth to go up to yr senior and trai?
Hope you will respond appropriately. Don’t give lame execuses and sorry. Dot you need more recharge amount?

Sent from my iphone

On 17-mar-2019, at 7:13 pm, customer care wrote:

Dear mr. Chandraker,

Thank you for writing to dish tv.

Kindly note that we have sent a refresh command on your set top box
Against your vc no. [protected].

To allow timely updation, please switch off your set-top-box from the main
Power supply and after switching on, please tune into channel 96 for 15
Minutes.

Kindly note that now you can refresh your pack by simply giving a missed
Call on
[protected]Toll free) from your registered mobile number. Please save
This no. For future reference.

In case you are still unable to watch channels, then please contact our
Customer service team at[protected].

Happy viewing!

Regards,
Anuj chaudhary
Customer service
Dishtv

For any assistance, please contact us on[protected]Local call charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

You can refresh the vc by giving a missed call on[protected]Toll
Free) from the registered mobile number.
For any assistance, please contact us on[protected]Local call charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

—
—
—
I did not got any missed call from you.
Mobile number for contact
[protected]
[protected]
Pl send the technician and also provide his mobile number to me so that i
Can also contact

Sent from my iphone

On 17-mar-2019, at 5:50 pm, customer care
Wrote:

Dear mr. Chandraker,

Thank you for writing to dish tv.

Our service team tried contacting you, however your number was not
Contactable. Request you to kindly share an alternate number where we
Can
Reach you.

Moreover, as we need a verbal communication related your concern.

For further assistance, please call us on[protected] or write us
Back.

Regards,
Sumit kumar
Customer service
Dish tv

For any assistance, please contact us on[protected]Local call
Charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

You can refresh the vc by giving a missed call on[protected]Toll
Free) from the registered mobile number.
For any assistance, please contact us on[protected]Local call
Charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

—
—
—
—
—

I received the following sms friday 3.58 pm but no body contacted me so
Far.

“dear subscriber, your service request no. Is[protected]. You will be
Contacted shortly to fix the service appointment. For any query call
[protected]”

Pl do the needful as i am unable to see tv, getting 102 message on
Screen
Even after paying the recharge before time.

Sent from my iphone
Sent from my iphone

_
Disclaimer - this message contains confidential information and is
Intended only for the individual/s named. It shall not attach any
Liability for any errors or omissions in the contents of this message on
The originator or dishtv or its affiliates. Any views or opinions
Presented in this email are solely those of the author and may not
Necessarily reflect the opinions of dishtv or its affiliates. If you are
Not the named addressee you should not disseminate, distribute or copy
This e-mail. Please notify the sender immediately by e-mail if you have
Received this e-mail by mistake and delete this e-mail from your system.
E-mail transmission and attachments cannot be guaranteed to be secure or
Error-free as information could be corrupted, lost, arrive late or contain
Viruses.

_
Disclaimer - this message contains confidential information and is intended only for the individual/s named. It shall not attach any liability for any errors or omissions in the contents of this message on the originator or dishtv or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of dishtv or its affiliates. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission and attachments cannot be guaranteed to be secure or error-free as information could be corrupted, lost, arrive late or contain viruses.

Sir, मैनें 12 मार्च को dishtv से कॉल आया था कि 400 का recharge करवाने पर आपको (400+200) का cashback मिलेगा। इसलिए मैने उसी दिन 400 का recharge करवा लिया। मगर मुझे cashback नहीं मिला जबकि बार - बार dishtv से सम्पर्क भी किया हुआ है मगर समस्या का समाधान नहीं हो पा रहा है। जबकि मेरे पास dishtv की complaint call भी record है। मेरे को बोला गया था कि आप टॉल फ्री नंबर[protected] पर मिस कॉल कीजिए जोकि मैं बार-बार कर भी इंसान रहा हूं मगर ये नंबर does not exis आ रहा है। please मेरी समस्या का समाधान निकाला जाएं, जल्द से जल्द। क्योंकि last date नजदीक हैं।

Dear sir,

This is to inform to you my dish tv vc no. [protected], i recharged 10 march 2019 through your website (Dishtv.in/instantrecharge) but till date not updated my account, tv showing balance low please recharge, my dish tv login page showing recharge date extended.
Please solve the problem as soon as.

Regards.
Sundaramoorthi

Dishtv has made it mandatory to pay for all fta channels. We need to pay inr 130 + 18% gst in addition to the channels we select.

As per my understanding you need to have minimum 100 channels and pay inr 150 to keep subscriptions alive.

Why should i pay extra in the name of fta channels? Even if i select 'none' for fta channels, it's charging full!

Here's current breakup of my package i am using...
Selected paid channels: 70 (Rs.177)
Fta channels: 0 (Rs. 130)
Dd channels: 25 (Rs. 0.00)
Gst : 18% (Rs. 55.26)
—
Total: 362.40

You can see... I am clearly paying extra.
Please help.

Regards

I have booked dishtv nxt hd, online from the website dishtv.in, but, i haven't received any call or confirmation email from dishtv. I already made the payment and haven't been contacted since then. When i tried to call on customer care they are asking for registered mobile number. Also, i have token no. And installation booking reference number. But, i don't know how to track my purchase with these two numbers. I am very disappointed with this type of service.

My self baban shinde, i am complaining against dist tv for there misbehavior with customer and way of communication with customer.
My dist tv is not working since last 4 days i raised complaint to dist tv for there technician service provider for misbehavior and charges without visited and check issues.
On date 14/03/2019 dish tv not working shows signal not found so i call to technician and they told to pay 550 rs to change dish tv set up box with visiting charges 200 and hardware charges they show such a arrogance and cut the call..
So i complaint against this incident to dist tv, they didn't followed after two days i called they told we closed your complaint for you canceled your payment, but the issue is if technician didn't visit and told to pay charges...
My contatct no is [protected]
Mail id - [protected]@gmail.com

Dear sir/madam

Iam mohan kumar i am very upset from your at initial stage i have booked
Dish tv on your website rs.1749 and made the payment got token no.648543
After that there is no response no customer care availability.

Iam really dont know this is happening to me or your service is like that.

I want my money back or give the service immediately.

Other wise i should book a fir on you & i will go to mobile court.

Call me immediately or respond to me my number [protected]

Regards
P. Mohan kumar
[protected]

I have a long term recharge, in which u are supposed to give me 9 months subscription of swagat pack and popular hd addon for which the amount have already been deducted. Now you people are telling me that popular hd addon can not be given as per trai regulation. You can go through the sl. No 8 point in the attached notification of trai where in the authority reiterates that subscribers who have taken long
Term packs will continue to avail the services for the contracted period.
However, they have freedom to choose the channels of their choice under
The new regulatory framework and in case if they exercise this option,
Money for the remaining period shall be adjusted for their future use.
Therefore i request you to pls activate my previous plan which i was supposed to get upto september. Failing to which i will have to register a complaint to trai and approach consumer court

I tried every time for recharging the distv for 1 month and they close it withing 3 days. When we ask customer care they says their system is not working, they are really cheating on face. Please do something with this scam.

I have done recharge of minimum 130 rs as asked in their portal on 16 march 2019, however after recharge they says i don't have minimum balance and also it will be continued only till 19 march 2019. Today on 16 march i complained on customer care but they says it's technical issue

Again very disappointed with the service of dish tv, earlier only one or two channels like rishtey cinplex and epic tv is removed from my valid package by giving plea that they are paid channels but now from today again they have stopped sony pal, sony wah, zanmol cinema and many other channels which are started on sunday when i complaint on customer care but again they have stopped these channels.

I am really fedup with the type of service which dishtv is giving
Today they have recharged my account from my balance and decrease validity of plan from nov 2020 to april 2019.
I have already complaint regarding the same on 10 march at that time they have started channels but again dishtv has stopped these channels and when i complaint to their customer care they have recharge from my balance which is not correct.
Need immediate action on this issue.

Dear sir/mam,

Today (16/03/2019) morning i have ordered new dishtv connection via website. I did the payment also money got debited. But i didnt receive any notification from your side. When i called to customer care it's asking for registered mobile number when i entered my number it says number is wrong.
I dont know why you people doesn't provide customer care number open to all.
Then how can people like me can contact. Whatever mode iam using to contact you everything is asking for registered number.
Sorry to say that i am very disappointed at this point itself before i receive my order. Kindly reply atleast for this mail.

Regards.,
Varalakshmi
Show quoted text

My old mob.Nom is [protected]
But now i want to change this nomber for notification.Old nom.Not connect to range and not reach any sms/call.
So new nom is strong to all work then add my nom.
So pls register my new nom.Is ([protected]) and gmail.
[protected]@gmail.com
Send me msg via gmail to changing detail.
Vc-[protected]

My dish tv vc no: [protected]

I want to change the my plan according to new trai guide lines which costs me some less amount comparing with the present plan (Rs 532) and not required unnecessary channels.

My present dish tv plan costs me around rs 532 per month.

I tried to changing the plan from mobile app (Worst experience) and from dish tv website (https://www.dishtv.in). after that i called couple of times to dish tv customer care and emailed my issue, but issue was not resolved.

"every time when i call customer care, customer care executive answer is system is updating we can not do anything for you at this moment" i called more than 10 times in 3 days.

Please find the attached screenshots of the issue, same thing i conveyed to customer care but no response from their.

Could you please take the necessary action on this issue.